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Infinite Uptime India Pvt. ltd.
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Account Manager - Enterprise Customers

Account Manager - Enterprise Customers

Infinite Uptime India Pvt. ltd.

6 - 8 years

0 Lacs

india

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

diagnostics maintenance monitoring engineering reliability cutting iot learning data development management drive contracts reports retention communication presentation negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Position Title: Account Manager – Enterprise

Customers Location: Mumbai / Pune

Employment Type: Full-Time

About Us: Infinite Uptime is at the forefront of revolutionising industrial health diagnostics through our digital-first approach. We specialise in delivering advanced solutions in Machine Diagnostics, Predictive Maintenance, and Condition Monitoring to leading engineering and process industries worldwide. Our unwavering commitment is to maximise Machine Uptime, minimise Factory Disruption, and enhance Equipment Reliability, ensuring peak factory performance. Harnessing cutting-edge technologies such as IoT, Machine Learning, Artificial Intelligence, Smart Communications, Cloud Computing, and Data Science, we accelerate digital adoption, making Industry 4.0 a tangible business reality. We are dedicated to transforming the industrial landscape, seamlessly integrating innovative technologies to empower our clients in navigating and thriving in a digitally driven future.

Position Overview:

We are looking for an experienced and highly driven Account Manager – Enterprise Customers to manage and grow relationships with our key enterprise clients. The ideal candidate will bring deep experience in business development, strong client management skills, and the ability to deliver tailored solutions that drive customer satisfaction and business growth.

Roles and Responsibilities:

Build, develop, and maintain long-term relationships with enterprise customers.
Gain a thorough understanding of customer needs, challenges, and objectives to propose effective solutions.
Lead negotiations for contracts, commercial agreements, and renewals to ensure mutually beneficial outcomes

. • Work closely with cross-functional teams—including product, operations, and support—to ensure seamless delivery and high customer satisfaction.

Analyse sales performance, customer data, and market trends to identify new business opportunities and drive revenue growth.
Act as the primary point of contact for assigned enterprise accounts, ensuring timely issue resolution and proactive account management.
Prepare and deliver regular account reviews, performance reports, and strategic recommendations to customers and internal leadership.

Qualifications :

6–8 years of experience in business development, account management, or a similar customer-facing role.
Demonstrated success in managing enterprise customer accounts with a strong focus on retention and growth.

• Excellent communication, presentation, and negotiation skills.

Strong analytical mindset with the ability to interpret data and make informed decisions.
Proven problem-solving abilities and a customer-first approach.
Bachelor's degree in Business Administration or a related field, MBA is a plus.

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Account Manager - Enterprise Customers