Account Manager

About D2Cbox:

D2Cbox is a leading e-commerce enablement studio dedicated to empowering Direct-to-Consumer (D2C) brands with best-in-class online stores and custom solutions to cater different e-commerce requirements. We specialize in building high-converting, beautifully designed e-commerce websites using Shopify as our core platform.

What sets us apart is our client-first approach — every project begins with in-depth research and planning to ensure we align with our client’s goals and vision. Our commitment to timely project delivery and transparent communication builds trust and ensures an exceptional client experience.

At D2Cbox, we blend creativity, strategy, and technical expertise to deliver online stores that not only look great but also perform seamlessly — helping our clients achieve measurable success.

Candidate Responsibilities:

• Analyze client requirements and effectively break them down into technical (code-based) and non-technical (no-code) tasks.
• Clearly communicate project requirements, goals, and priorities to the development team, ensuring alignment and understanding.
• Assess the feasibility of client requirements in consultation with the engineering team, and relay realistic timelines and feedback to the client.
• Oversee and execute all non-technical tasks related to Shopify and its plugins, ensuring smooth integration and performance.
• Conduct thorough testing of new developments against client requirements, ensuring that all issues are identified and resolved before client submission.
• Manage and prioritize the work pipeline to ensure timely delivery and quality output.
• Develop and implement strategies for Conversion Rate Optimization (CRO) to enhance website performance and client ROI.
• Create monthly website speed related reports using google page insights, figure out bugs with development team, get them corrected and submit the speed to clients.
• Provide responsive and comprehensive client support via WhatsApp, phone calls, and email, addressing any questions or issues promptly.

Qualifications:

• Strong management skills in project planning, execution and delivery.
• Strong verbal, written, and organisational skills.
• Having prior knowledge of Shopify is a plus.

Why Join Us?

• Opportunity to work on innovative e-commerce solutions.
• Collaborative and supportive team environment.
• Get to work with India's top D2C brands.

We’re looking for a candidate who:

• Is disciplined and manages their time effectively, ensuring quality and timely delivery.
• Demonstrates a hard-working attitude and a proactive approach to challenges.
• Has a thirst to learn and continuously seeks to improve their skills and knowledge.
• Is naturally collaborative and enjoys working with cross-functional teams.
• Takes ownership of their work and is accountable for the results.

Location:

• On site role for people living in NCR.
• Work from home role for people living out NCR.

Compensation Range:

• 3,00,000 - 4,80,000 / Year