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Account Manager

5 - 10 years

7 - 12 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Develop and Maintain Good Relationships with CxO Layer, all relevent stake holders from the customer end Build a Strong Relationship with Delivery stake holders Work closely with Solution Engineering Team as required Create Positive Team Environment for Improving Collaboration & Productivity Collaborate and become the bridge b/w customer and delivery managers/ project managers/ anchor tenants in maintaining the customer success levels at high percentage. Customer Satisfaction / success (CSAT scores) must be good. More than 80% score must be achieved. Conduct monthly governance meetings with customers involving Sales & other key stake holders for keeping all accounts in a green state all the times. Lead Weekly Account Review Meetings and provide clarity on all aspects of Account Management Publish Quarterly / Half-Yearly & Yearly Achievements to CDS Leadership Team Meet or Exceed Account growth by 20-25% YoY Identify areas of Growth and prepare a Sales roadmap for 4 quarters in advance Improve the overall profit margins by 2 to 5% YOY, per account Collaboration and contribution towards the growth of the organization

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Covalense Global
Covalense Global

Information Technology and Services

Bangalore

500+ Employees

36 Jobs

    Key People

  • Srinivas Kokkanti

    CEO
  • Ravi Teja

    CTO

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