94 Account Maintenance Jobs - Page 2

Position : Sigma Account Service - Location : Mumbai BKC Handling Account Opening, Account maintenance, Term deposit requests, CMS setup documentation (new clients/modification for existing clients), Escrow accounts creation, handling CMS client queries etc., through client interaction Ensuring delivery of quality service to clients Ensuring customer requests/queries are attended to and resolved within TAT Coordination with stakeholders like RPC, CMS Setup, CMS Ops, PSM, RM, LCC, BSG, IT etc. to speed up customer requests and resolve issues Additional Skill Set Required: Should have knowledge about Nodal Account/ Escrow Account Ability to work under pressure in a dynamic environment Should have eye for detail & be meticulous Strong communication (Oral and Written) & Networking Skills

Job Role: Responsible for servicing corporates having salary relationship with the bank Ensuring smooth salary requests of corporates are processed. Processing customers request for account maintenance Getting customers to become digitally active. Conduct Parichay desk in corporate and meet customers/KDMs Responsible for sharing account opening details with the corporates post the accounts are certified Ensuring all complaints are resolved and closed within TAT Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank Managing customer & corporate complains & providing end to end resolution. Responsible for moving corporates to Net IT platform for automations of salary uploads Job Requirement: Good communication and problem-solving skills Self-starter and energetic individual Ability to take directions from multiple managers Basic data entry knowledge. Ability to multitask, prioritize, manage time effectively & work effectively under pressure. Candidate should be confident and a team player Graduate with 1 years of relevant experience (in Corporate/Institutional Sales preferred)

Profile Summary: The encompass Support & Solutions Specialist should be a motivated individual with a desire to contribute to a fast-paced, growing company. The candidate will be responsible for a variety of activities in collaboration with the various departments across Residential Lending. We are ideally looking for immediate joiner for this profile. Responsibilities 1) Support daily operations for the Residential Lending Department Examples include, but are not limited to: --> Provide general and technical support to internal & external clients related to: Encompass Loan Portals Third-party integrations Applications Mobile App --> User/System account maintenance (password resets, permissions, etc.) 2) Investigate unassigned loan applications. 3) Assist with reassignment of loan files. 4) Create workflows, input forms, custom fields, documents, and business rules within Encompass. 5) Evaluate & improve process flows. 6) Design, build, implement, and support various projects/initiatives. 7) Design reports & analyze data. 8) Other duties as assigned based on business needs. Qualifications: Familiarity with Encompass 2+ years of advanced coding experience within Encompass using Visual Basic. NET Some experience in the mortgage industry and loan origination life cycle Proficient in Microsoft Excel Strong communication, interpersonal, and organizational skills Detail-oriented, problem-solving, and multi-tasking abilities. (Preferred, but not required) Familiarity with Android & Apple mobile devices Experience with SDKs and APIs Experience with Encompass integrations including nCino Mortgage (SimpleNexus) and Blend Experience with Power BI and Relcu Experience with C# & HTML

If you have an ability to prioritize effectively and multi-task in a fast-paced, team-based environment and have a passion for working in an account opening/maintenance domain for private banking clients, you have found the right team. As an Account Maintenance Analyst within the account opening/maintenance team, you will be responsible for processing opening and maintenance requests across various applications that support Fiduciary, Deposit, Brokerage, Custody, and Investment Management accounts. You will also handle diverse client profile requests to facilitate their daily business operations. Additionally, you will collaborate within a team environment, providing support to various departments within the firm, including Front Office, Finance, Tax, Legal, and other operations teams. Job Responsibilities Process/ validate account opening & various types of maintenance requests for the accounts of private banking clients. Ensure that all requests are completed before cutoff and there is no SLA miss. Create subject matter experts in the team. Drive projects & initiatives for the team. Liaison with onshore partners and investor groups for timely resolution of exceptions/queries. Respond promptly and accurately to requests & inquiries from the Front Office & Client Service group. Contribute towards other processes during the cyclical phase of low volumes. Required qualifications, capabilities, and skills Bachelors Degree in Business Administration or Finance or equivalent work experience of a minimum of 5 years. Ability to prioritize effectively and multi-task in a fast-paced, team-based environment. Possess strong analytical & problem-solving skills. Have a detail & control-oriented mindset. Excellent time management and organizational skills. Ability to build strong partnerships with key stakeholders, management, and colleagues. Ability to articulate procedural concepts clearly to varied audiences.,

If you possess the ability to prioritize effectively and multi-task in a fast-paced, team-based environment and have a passion for working in an account opening/maintenance domain for private banking clients, then you are the perfect fit for our team. As an Account Maintenance Analyst within the account opening/maintenance team, your primary responsibility will be to process opening and maintenance requests for various types of accounts including Fiduciary, Deposit, Brokerage, Custody, and Investment Management accounts. You will also handle diverse client profile requests to support their daily business operations. Additionally, you will collaborate with various departments within the firm such as Front Office, Finance, Tax, Legal, and other operations teams. Your key responsibilities will include: - Processing and validating account opening and various types of maintenance requests for private banking clients. - Ensuring timely completion of all requests to avoid any SLA misses. - Developing subject matter experts within the team. - Driving projects and initiatives to enhance team performance. - Liaising with onshore partners and investor groups to resolve exceptions and queries promptly. - Responding accurately and promptly to requests and inquiries from the Front Office and Client Service group. - Contributing to other processes during low volume periods. Required qualifications, capabilities, and skills: - Bachelor's Degree in Business Administration or Finance, or equivalent work experience of minimum 5 years. - Strong ability to prioritize effectively and multi-task in a team-based environment. - Excellent analytical and problem-solving skills. - Detail and control-oriented mindset. - Exceptional time management and organizational skills. - Ability to establish strong partnerships with key stakeholders, management, and colleagues. - Clear articulation of procedural concepts to diverse audiences.,

The Ops Support Specialist 4 position involves providing operations support services such as record/documentation maintenance, account maintenance, imaging, and opening accounts. You will serve as a liaison between operations staff, relationship managers, project managers, custodians, and clients. Your main objective will be to offer day-to-day operations support aligned with Citi's operations infrastructure and processes. As an Ops Support Specialist 4, your responsibilities will include following established procedures to tackle complex assignments, providing team assistance, conducting analysis and research, supporting various products and services, and communicating relevant information to senior managers. It will be essential to assess risks when making business decisions to safeguard Citigroup, its clients, and assets. To qualify for this role, you should have 1-3 years of relevant experience, proficiency in computer and math skills focusing on complex databases and spreadsheets, technical and administrative expertise, attention to detail, and knowledge of basic work area activities, policies, and procedures. A Bachelor's Degree is required for this position. This job description offers an overview of the typical tasks performed, and additional job-related duties may be assigned as necessary. The Ops Support Specialist 4 role may involve working in 24*7 shifts, including late-night shifts, rotation shifts, permanent night shifts, and weekend shifts based on business requirements. If you have a disability and need accommodations to use the search tools or apply for a career opportunity, review the Accessibility at Citi information. You can also refer to Citigroup's EEO Policy Statement and the Know Your Rights poster for further details.,

The Client Onboard Intmd Analyst role is ideal for a developing professional who is adept at handling problems independently. With a solid foundation in specialty area knowledge and industry standards, you will play a crucial role in achieving the objectives of the subfunction/job family. Your analytical thinking skills and familiarity with data analysis tools will be key to making informed judgments and recommendations based on factual information. As you tackle variable issues with potential business impact, your ability to interpret data and results professionally will be vital. Communication and diplomacy skills will be essential for exchanging complex or sensitive information effectively. Your attention to detail will be crucial in ensuring the quality and timeliness of service provided, which directly impacts your team and other closely related teams. Your responsibilities will include customer interaction, documentation issuance, review, and system setups. You will demonstrate diligence, motivation, and organizational skills while focusing on delivering account opening functions accurately and timely. Managing account opening and maintenance processing, you will ensure high-quality service delivery, resolve customer issues, and oversee various project management tasks within the account services space. Maintaining compliance with internal processes, regulations, and policies, you will establish close working relationships with clients and team members to facilitate efficient communication and response to queries. Your role will also involve continuous on-the-job training, understanding and implementing client requirements, monitoring customer satisfaction, providing innovative solutions, and establishing a robust processing environment with effective controls. As an ideal candidate, you should have 10+ years of experience in documentation review, account maintenance, and related cash products. Proficiency in RBI and SEBI Regulations related to account opening is preferred, along with strong interpersonal skills, proactive teamwork abilities, and excellent written and verbal communication skills. You should be highly motivated, capable of working in a structured, high-volume, time-sensitive, high-risk environment, and be willing to learn multiple products efficiently. Proficiency in Microsoft Office applications, client interaction exposure, and the ability to handle urgent cases and manage client expectations effectively are essential. Additionally, clear and concise communication skills, along with a proficient knowledge of English (written and spoken), will be crucial for success in this role. The ideal candidate should hold a Bachelor's/University degree or possess equivalent experience. If you possess the necessary skills and experience, and are looking to join a dynamic team environment, this Client Onboard Intmd Analyst role could be an excellent fit for you.,

As a Merchant Service Advisor at Barclays, you will embark on a transformative journey where you play a pivotal role in managing operations within a business area and maintaining processes with risk management initiatives. Taking ownership of your work, you will provide first-class support to clients with expertise and care. The ideal candidate for this role will possess excellent communication skills, a problem-solving mindset, and a strong commitment to resolving complaints in a professional and timely manner. Proven experience in banking operations in Backoffice, Process experience in Chargeback, Account maintenance, along with voice experience and customer service skills are essential. Additionally, experience in analyzing workflows, optimizing procedures, and delivering high-quality service will be beneficial. Key essential skills relevant to succeeding in this role include risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This position is based in Chennai. **Purpose of the Role:** To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards. **Accountabilities:** - Identify areas for improvement within operations and provide recommendations for change through the quality assurance process. - Develop and implement quality control procedures and controls to mitigate risks and maintain efficient operations. - Collaborate with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas, and govern processes. - Develop reports and presentations on quality control performance and communicate findings to internal senior stakeholders. - Monitor customer-facing colleagues" performance and evaluate their performance through reviews, quality reporting, policy development, and feedback on customer interactions. - Execute quality audits of the bank's processes and operations aligned with regulatory requirements and internal policies. - Identify industry trends and developments to implement best practices in quality assurance services. - Participate in projects and initiatives to improve quality control efficiency and effectiveness. **Analyst Expectations:** - Meet the needs of stakeholders/customers through operational excellence and customer service. - Perform prescribed activities in a timely manner and to a high standard. - No people leadership roles at this grade. - Execute work requirements as identified in processes and procedures, collaborating with and impacting the work of team members. - Identify escalations of policy breaches as required. - Take responsibility for customer service and operational execution tasks. - Take ownership of managing risk and strengthening controls in relation to the work you own or contribute to. - Gain and maintain an understanding of your role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. - Work within well-defined procedures that may involve a variety of work routines. - Demonstrate an understanding of the procedures. - Evaluate and select appropriate alternatives from defined options. - Make judgments based on the analysis of factual information. - Build relationships with stakeholders and customers to identify and address their needs, supporting a smooth operating process, handling sensitive issues as required. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass guiding us to do what we believe is right. Additionally, colleagues are expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,

As a Client Services Associate, your main responsibilities will include providing timely and accurate responses to client inquiries, resolving issues and concerns in a professional and courteous manner. You will be responsible for maintaining accurate and up-to-date client account information, including closures and modifications. Additionally, tracking and coordinating client transactions, such as cash movements, securities settlements, and corporate actions will be a key part of your role. Ensuring compliance with regulatory requirements, internal policies, and procedures, and identifying and mitigating potential risks will also be crucial. You will need to build strong relationships with clients, internal stakeholders, and external partners to promote business growth and retention. Moreover, identifying and implementing process improvements to enhance client servicing, reduce risk, and increase operational efficiency will be a part of your daily tasks. Collaboration with internal teams, such as operations, compliance, and sales, is essential to ensure the seamless delivery of services and resolution of client issues. It is important to stay up-to-date with industry developments, regulatory changes, and internal procedures, and share knowledge and best practices with colleagues. To excel in this role, you should have a minimum of 2-3 years of experience in client servicing, operations, or a related field, preferably in a custody or capital market environment. Excellent communication, interpersonal, and problem-solving skills are required, along with strong analytical and attention to detail skills. The ability to work in a fast-paced environment, prioritize tasks, and meet deadlines is essential. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook, is necessary, as well as knowledge of custody operations, securities, and financial markets.,

As a Regulatory Compliance Associate at Accenture, you will be responsible for various tasks related to KYC Screening (Know Your Customer). Your role will involve working on Client On-boarding, Account Maintenance, Customer Identification Program (CIP), and Know Your Customer processes. You will be conducting screening for Politically Exposed Persons (PEPs) and performing adverse media checks. Your strong analytical skills, problem-solving ability, and attention to detail will be crucial in this role. In this position, you will need to have the aptitude for building relationships and effectively communicating complex issues to internal clients with varying levels of product experience. Being a self-motivated and proactive team player who takes ownership and accountability is essential. You should possess strong organizational skills and the ability to manage competing priorities. Additionally, you must be flexible, able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude. Proficiency in using Microsoft Office Suite, particularly Excel, PowerPoint, and Word, is required for this role. You should be educated to a degree level and familiar with a wide range of external data sources and third-party systems involved in the due diligence process. Relevant experience in financial services, ideally within risk, compliance, or financial crime, is preferred. A good understanding of effective risk management is also important. As a candidate for this position, you should have experience in KYC Operations, particularly with high-risk client groups. Knowledge of the regulatory environment is highly desirable. Strong analytical ability, attention to detail, research skills, and experience with online research systems are key requirements. You should be detail-oriented, able to work independently, and effectively manage multiple tasks. Excellent written and verbal communication skills are essential. Flexibility to work in rotation shifts, effective time management, and the ability to prioritize tasks and work efficiently under tight deadlines are necessary for this role. Your responsibilities will include solving routine problems following established guidelines and referring to precedent. Your interactions will primarily be within your team and with your direct supervisor. You will receive detailed instructions for daily tasks and new assignments. The decisions you make will impact your own work within the predetermined scope of tasks. You will be an individual contributor as part of a team and may be required to work in rotational shifts.,

You will be responsible for various accounting and taxation services including bookkeeping, account maintenance, GST returns filing, TDS compliance, income tax return preparation, tax audit assistance, handling GST and income tax notices and appeals. Exposure to international taxation is preferred but not mandatory. The work schedule for this position is day shift from Monday to Saturday. We are seeking candidates with experience, as well as those who have completed B.Com, M.Com, CA Inter, CMA Inter, or MBA qualifications. This is an in-person role at our office with no remote or hybrid work option available. As part of this role, you will have the opportunity to learn across multiple domains and receive professional development under a Chartered Accountant. This is a full-time, permanent position with the possibility of a performance bonus.,

The Account Manager position is a full-time on-site role based in Bathinda. As an Account Manager, your main responsibilities will include managing client accounts, establishing and nurturing client relationships, and ensuring exceptional client service. You will be tasked with overseeing account operations, collaborating with internal teams, identifying client requirements, and proposing solutions to enhance client satisfaction. A key aspect of this role is providing regular reports on account status, performance metrics, and compliance with company policies and procedures. To excel in this role, you should possess strong Client Relationship Management and Account Maintenance skills. Effective communication and interpersonal abilities are essential for building rapport with clients. You must also exhibit problem-solving and conflict resolution skills to address any issues that may arise. Additionally, proficiency in Project Management and Coordination, as well as analytical skills for tracking and reporting account performance, are required. Familiarity with BUSY software and Microsoft Office Suite is necessary, and experience in the electrical industry would be advantageous. The ideal candidate will hold a Bachelor's degree in Business Administration, Marketing, or a related field. Being able to work collaboratively in a team-oriented environment is crucial for success in this role.,

The role involves handling daily backend operations for End to End Order Management of customers and distributors ordering products from Hollister, covering various channels such as Business-to-Business (B2B), Direct to Consumer (DTC), Hospitals & Veteran Affairs. Responsibilities include managing orders in SAP ECC, addressing discrepancies like shortages, damages/returns & overages, handling inquiries and quality complaints, processing orders, providing tracking/ETA to customers and key distributors, basic finance knowledge, customer account maintenance, and adherence to quality/order accuracy with defined SLAs & metrics. The role requires understanding and managing internal & external stakeholders" expectations and resolving complex problems within the process. Key responsibilities also include having hands-on experience in Order Management in SAP ECC, collaborating with teams in India and the US, basic Excel skills, Esker knowledge (added advantage), 1-2 years of experience in customer service field, and a Bachelor's or Master's degree or equivalent. Specialized skills/technical knowledge needed are problem-solving skills, excellent verbal and written communication, strong team player, service & result orientation, and participation/leadership in continuous improvement processes. The position is located in Gurugram and follows a hybrid working mode.,

The Ops Support Assistant 4 role involves providing operations support services, such as record/documentation maintenance, account maintenance, and coordinating with the Operations - Core Team for account opening. Acting as a liaison between various parties, including operations staff, relationship managers, project managers, custodians, and clients, to ensure smooth operations. The primary aim is to offer day-to-day operations support in line with Citi's operations support infrastructure and procedures. Responsibilities: - Provide guidance to staff at all levels regarding processes and operating procedures under the unit manager's supervision - Coordinate team efforts to maintain workflow efficiency, quality, and timeliness within the department - Evaluate equipment and staff resource allocation, identifying potential issues affecting department workflow - Resolve issues and concerns by interacting with internal departments and external clients - Monitor work in progress to meet business and quality standards - Make decisions within established procedures considering the needs of employees, the company, and customers - Support a wide range of products and services, serving as a subject matter expert for the team Qualifications: - 0-3 years of relevant experience - Knowledge of Learning Management Systems, Human Resource Systems, and Learning and Development is preferred - Proficient computer skills - Quick adaptation to new technology - Clear and concise written and verbal communication skills Education: - Graduation is mandatory This job description provides an overview of the typical tasks performed. Additional job-related duties may be assigned as needed. If you require a reasonable accommodation due to a disability for using our search tools or applying for a job, please refer to Accessibility at Citi. Citi's EEO Policy Statement and the Know Your Rights poster can be viewed for more information.,

As a Quality Auditing Associate at Accenture, you will be responsible for managing various customer requests and queries from law agencies and third-party firms. Your duties will include performing customer account reviews, transaction hold placements, extraction of account summaries, and communications to law firms, customers, and agencies. You will review dispute claims to determine the authenticity of card chargeback claims and honor the requests as per regulation E. You should possess strong written and verbal communication skills and have adequate knowledge in reviewing and validating various customer account types and requests received through various communication modes of the bank. Your role will involve blocking funds, reviewing customer transactions, performing account maintenance requests, modifying customer details, extracting customer account details, card closure, and account reconciliation. It is essential to ensure that all communications are monitored and shared with various sources such as law firms, US agencies, Treasury, and third-party firms. You must validate customer details using various tools and provide adequate solutions. It is crucial to complete day-to-day tasks within agreed timelines and quality as per defined SLA. Flexibility to work in any shift as per business requirements is required, and understanding all process SOPs to meet client expectations is essential. Tracking all pending or outstanding customer requests with specific timelines defined for each process is part of your responsibilities. Confidence and ability to interact during client connects and create solutions for a proactive approach are desired qualities. Having good knowledge and understanding of various banking domain products, banking terminology, and fraud risk management is necessary. Being flexible with shifts and willing to extend shift timings during the transition phase is expected. The work location for this role is in Chennai, and it requires working from the office only. As a Quality Auditing Associate, you will solve routine problems largely through precedent and referral to general guidelines. Your interactions will primarily be within your own team and with your direct supervisor. Detailed to a moderate level of instruction will be provided on daily work tasks, and detailed instruction on new assignments. The decisions you make will impact your own work, and you will be an individual contributor as part of a team with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. If you are seeking a challenging role that involves managing customer requests, ensuring regulatory compliance, and contributing to the efficient operation of retail banking card operations, this position at Accenture might be the right fit for you.,

As a full-time employee at FIS, you will play a crucial role in providing exceptional customer service as a telephonic concierge and primary point of contact for high-value customers of financial institutions. Your responsibilities will include addressing inquiries and performing account maintenance on deposits and money market accounts. You will collaborate with internal and external clients and various departments to resolve issues, fulfill customer requests, and respond to inquiries. Following up on escalated matters and closing service tickets promptly will be part of your routine. You will engage with clients to determine their current and future needs, discussing progress towards solutions and ensuring service expectations are met. Additionally, you will conduct banking transactions, identify opportunities to market bank products tailored to each caller's requirements, and maintain an up-to-date knowledge of available products and services. Educating new and existing customers on financial offerings, providing referrals for additional services, and participating in client loyalty processes will be essential aspects of your role. Your role may involve participating in business reviews to understand clients" strategic direction and gain insights into product and service offerings. Knowledge of FISTA and WFM is advantageous, and you should be comfortable working night shifts and possess excellent communication, interpersonal skills, and a global mindset. Collaborating effectively with global and other teams, being detail-oriented, respecting deadlines, and ensuring accuracy in all tasks assigned are key attributes for success in this position. At FIS, we offer you a career that goes beyond a job, providing opportunities to shape the future of fintech. You will have a voice in the evolution of the industry, continuous learning and development opportunities, a collaborative work environment, chances to contribute back to the community, as well as competitive salary and benefits. Your commitment to privacy and security of personal information, adherence to high standards of work quality, and dedication to customer satisfaction will be pivotal in this role.,

As a Sales Coverage Support Analyst at Deutsche Bank in Mumbai, India, you will play a crucial role in the Private Banking client service team. Your responsibilities will include partnering with coverage to drive key business initiatives and activities, ensuring adherence to risk & control governance frameworks, and reviewing processes to enhance controls. You will be involved in supporting PB EM client service by collating, preparing, reviewing reports, and ensuring accurate submissions in a timely manner. You will provide day-to-day client servicing for both external and internal clients, resolving discrepancies, processing transactions, and responding to inquiries promptly. Additionally, you will facilitate client-directed transactions, prepare reports, maintain files, and assist with account opening. Adhering to regulatory policies, you will ensure proper documentation for wire requests and manage term sheets and factsheets. To excel in this role, you should be a university graduate with 2-3 years of relevant experience, ideally in risk/compliance/control functions in Private Banking/Wealth Management. You should be a keen learner, quick adapter of change, and a team player with good communication and interpersonal skills. Training and development opportunities will be provided to support your career growth, along with coaching from experts in your team. Deutsche Bank offers a positive, fair, and inclusive work environment where employees are empowered to excel together. If you are looking to join a collaborative team that values continuous learning and celebrates success, we encourage you to apply for the Sales Coverage Support Analyst position. For more information about Deutsche Bank and our values, please visit our company website at https://www.db.com/company/company.htm. We are committed to promoting diversity, inclusivity, and a culture of excellence within the Deutsche Bank Group.,

The Website & Digital Media Manager position at Tulips offers a unique opportunity for a proactive and creative individual to enhance the organization's online presence and drive digital marketing initiatives. As a leading organization in the personal hygiene sector specializing in cotton-based products in India, Tulips has established a strong reputation for its value-for-money approach and efforts to make its products available in all retail formats over the past 10 years. In this role, you will be responsible for the strategic planning, management, and optimization of the company's website, as well as overseeing digital media campaigns. The ideal candidate is a passionate, curious, creative, and data-driven marketer with at least 5 years of hands-on experience in brand marketing, content creation, performance analysis, and website management. Collaboration with various teams to align digital efforts with organizational goals and ensure a high-quality user experience is essential. Key Responsibilities: **Website Management:** - Lead the planning, implementation, management, monitoring, and upgrading of the website. - Work closely with agencies and management to align website content and design with brand strategy and organizational standards. - Conduct regular test plans and performance evaluations to ensure website quality, efficiency, and user experience. - Create and execute strategies to grow subscriber bases and improve web traffic metrics. - Stay updated on industry best practices and monitor competitor websites for enhancement opportunities. - Experience working on Wix/Shopify platforms. **Digital Media Campaign Management:** - Manage the creation and launch of digital advertising campaigns across various platforms. - Monitor campaign performance, analyze results, and develop strategies for conversion optimization. - Perform account maintenance duties, monitor pacing, and ensure campaigns meet budget allocations. - Provide regular updates on campaign status. Qualifications: - Bachelor's degree in Marketing, Communications, or a related field. - Proven experience in website management and digital media campaign execution. - Strong understanding of digital marketing tools and analytics platforms (e.g., Google Analytics). - Excellent problem-solving, analytical, and communication skills. - Creative mindset with keen attention to detail. - Ability to work collaboratively and independently in a fast-paced environment. What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and development. - A chance to build and shape the brand's digital presence from the front seat. - A dynamic and innovative work environment. How to Apply: Interested candidates should submit their resume, cover letter, and a portfolio of relevant work to backoffice5@suparshva.in. Please include Website & Digital Media Manager in the subject line.,

The Client Service Officer role is a developing professional position where you will apply your specialty area knowledge to monitor, assess, analyze, and evaluate processes and data. You will be responsible for identifying policy gaps, formulating policies, interpreting data, making recommendations, researching and interpreting information, and defining business issues. Your role will involve integrating established disciplinary knowledge within your specialty area with a basic understanding of related industry practices. You will develop a working knowledge of industry practices and standards with a limited but direct impact on the business through the quality of the tasks/services provided, which is restricted to your own team. As a Client Service Officer, your key responsibilities will include delivering Custody Services to internal and external institutional clients for EMEA/US Markets, demonstrating product knowledge of various instruments of Securities Markets, managing and executing client transactions, ensuring transactions are completed within audit and compliance standards as well as timely, taking ownership of client investigations, coordinating account maintenance for all products, enforcing banking policies and procedures, arranging and participating in client calls, identifying and documenting new business opportunities for referral to product specialists, and participating in service-related process improvements through the proficient use of Citi applications. To be successful in this role, you should have 7-9 years of relevant experience, preferably in a Client Services role in Custody Settlements, experience in the capital markets domain with front-to-back knowledge, flexibility to work in shifts, be a self-starter and a strong team player, demonstrate clear and concise written and verbal communication skills, have the ability to multi-task with strong organizational and time management skills, problem-solving skills, analytical skills with attention to detail, client-facing experience, a strong background and interest in the fields of operations and compliance, and previous experience & knowledge of investments, banking, and custody products. A Bachelor's/University degree or equivalent experience is required. This job description provides a high-level overview of the types of work performed, and other job-related duties may be assigned as required. Citigroup's EEO Policy Statement and the Know Your Rights poster apply to all job opportunities. For individuals with disabilities requiring accommodations to use search tools and/or apply for career opportunities, review the Accessibility at Citi guidelines.,

Role & responsibilities Preferred candidate profile

Hiring for Customer support (Banking Voice process ) || 3.5 Lpa || Eligibility Criteria :- 1 yr exp into Customer care ( Preferred Banking process experience ) Education Qualification : Graduation Package :- upto 3.5 Lpa ( hike based on last ctc ) + travel allowances 5 days working - Rotational shifts Location :- Hyd Work From Office 1 way cab Notice Period :- Preferred Immediate Joiners Interview Mode : Walk- in Interview rounds : HR , Assessment , Ops Interested candidates can share your updated resume to HR Priyanka - 90301 68276(share resume via WhatsApp ) Mail id: priyankam.axisservices@gmail.com Refer your friend's / Colleagues

Key Responsibility :- 1) Setting up Accounts 2) Trusty Account 3) Loan Accounting 4) Exposure in multiple kind of US loan

You are a strategic thinker passionate about driving solutions. You have found the right team. As a Client Operations Analyst in the Account Opening and Account Maintenance team, you will be a key player in promoting change and enhancing customer experience. Your role will involve multi-tasking and prioritizing initiatives as per business needs. You will be responsible for reviewing documentation, verifying client data, assisting in client servicing activities, and managing new client account opening and account maintenance activities. Your enthusiasm, initiative, and confidence will be crucial in completing projects and meeting our team's objectives. Engage with stakeholders to drive change and for better customer experience. Be Agile and Flexible in multi-tasking as per business need. Manage and prioritize initiatives that are requested by stakeholders. Review of documentation for entities such as Corporation, Trust, Private Holding Company, Individuals as per the policy/jurisdiction for all KYC/CDD documents and raising request for information/documents. Verify client data. Assist in Client Servicing activities. Research client inquiries and managing follow-up communication. Manage new client account opening and perform account maintenance activities (Client Communication, Suitability, Tax forms processing and KYC Maintenance). Adhoc remediation as part of regulatory and business requirements. Required Qualifications, Skills and Capabilities: - Bachelor's degree or above - 6+ years of professional experience in a similar capacity - Excellent stakeholder engagements skills - Hands-on expertise in PowerPoint and Excel - Strong understanding of the needs and sensitivities of client management.,

Dear Candidate, Urgent opening with leading NBFC. Designation : Service RM CTC : Upto 13 LPA Location : Ahmedabad Job Responsibilities : Conducting Client Services operations across Gujarat for HNI clients resulting into excellent client satisfaction. Responsible for overseeing the onboarding process for new clients, actively engaging with them to ensure a smooth and seamless onboarding experience. Coordinating and taking approvals from clients for market trade and coordinating with the dealer for the execution of the trade on as instructed or CMP for the client. Conducting thorough checks on bank balances and broking ledgers for clients, collecting necessary margins for trades, and ensuring proactive measures to prevent penalties by monitoring any shortfalls. Additionally, ensuring timely settlement of funds in the trading account to maintain financial integrity. Taking care of AIF, PMS, Mutual Fund Transactions, Equity market trades, commodity trades, LAS accounts Ensuring every Drawdown for the AIFs are paid on time by tracking the last drawdown date and sending reminder mail well in advance to the client and even calling and informing about the same, providing accurate bank accounts for funds transfer. Ensuring quarterly interest payments, disbursements and loan repayments for LAS accounts are done seamlessly within deadline. Handling POA as well as executionery clients payouts and ensuring no payout is delayed Working and Assisting client and their CA for the advance tax reports, resolving quires and ensuring tax is been paid on time Managing consult, Mandate Accounts and Family office accounts transactions for the clients and their close relatives who are residing overseas. Independently conducting trainings for the service managers regarding producers and completing the task within TAT Enforcing high discipline and norm adherence, synchronizing with superiors for cross teams and innovative suggestions to improve operational functioning Participated in projects centered around fostering a digital mindset and demonstrated tangible improvements in systems. Notably, the implementation of these initiatives resulted in increased efficiency among service managers, showcasing the positive impact of the digital mindset on overall operational effectiveness. Interested candidate can reevrt back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

This is an entry-level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team. You will utilize the Chat platform to respond to service inquiries from customers and provide comprehensive resolutions to complaints/queries. This includes following up on all customer requests via chat and email. It is important to maintain detailed knowledge of product and service offerings to customers and analyze risk areas to identify solutions that meet customer's needs. Ensuring information security for sensitive data is a key responsibility. You will also assist customers in learning how to self-service through our internet website. Balancing NPS and ensuring a positive customer experience while managing/minimizing operating losses is crucial. Accurate reporting of MIS/Timekeeping and undertaking other assignments/projects as given by the Team Lead/Manager are part of the role. Applying a professional attitude and image for all internal and external customers, liaising with various departments, and performing account level system maintenances while resolving customer queries/complaints are also important responsibilities. Qualifications: - 0 - 3 years of relevant experience - Sound presentation and analytical skills - Strong problem-solving skills and detail-oriented - Graduate in any stream, master's degree is not mandatory Preferences: - Excellent PC and keyboarding skills (30 WPM typing speed; 90% accuracy) - Good verbal and written communication skills with proficiency in grammar, spelling, and punctuation - Strong analytical skills - Courteous with a strong customer service orientation - Dependable with proficient attention to detail - Persuasiveness and a willingness to resolve customer queries - Prior experience in customer service/customer support for the international market is highly preferred - Prior experience in email/chat process highly preferred - Experience working in a retail banking space is highly preferred Shift of operations: US Day/India Night - Rotating shift with work on Saturdays/Sundays. 5-day work week If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,