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12.0 - 14.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Sales Coverage Support, AVP Position Overview Job Title: Sales Coverage Support, AVP Location: Mumbai, India Role Description Deutsche Bank's Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. The business are looking for Client Service Executives to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through providing various non client facing operational support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Leading and guiding Client Servicing team members, resolve escalation and issues for team activities Provide periodic status updates to stakeholders Provide day to day Client servicing of both external and internal Clients by researching account and transaction records to resolve basic discrepancies, and answer questions, process transactions for Clients or provide documentation on Client activities. Respond to Client requests and inquiries in a timely and accurate manner. Facilitate Client directed transactions incl. wires, research requests and assist with account maintenance. Prepare customized reports / summaries as needed. Organize and maintain files, correspondence and records in accordance with policy. Perform account opening for Clients and assist Product Teams such as Discretionary Portfolio Management (DPM) in managing and servicing their client's transaction and account opening needs. Adhering to all regulatory policies and operating procedures, responsible for ensuring proper documentation is on file for all wire requests and following High Risk Media (HRM) Policy. Support client requests for trade processing and payments processing in a timely manner Management of Term sheets and Factsheets, Prepare the SWIFT and sent to SDC for outward security transfers, Internal security transfers / LOU / Legal, Trade Related Control Team Reconciliation responses etc. Ability to understand issues and appropriately escalate to Management in a timely fashion People Management Creates an environment where people management and development is the number one priority. Empowers, manages, coaches and mentors direct reports in the organization Drives the achievement of high performance through effective career management of direct reports, providing equitable opportunities, supporting succession planning and talent management processes to ensure continuous development of people capability & delivery of results Acts as a management role model, communicating SMART business driven objectives at the beginning of the year, ensuring every team member has regular, continuous and constructive performance reviews, encouraging career development, nurturing talent and fostering diversity Proactively manages tough people decisions to ensure people performance is aligned with organization imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance. Your skills and experience 12 or more years of relevant client service executive/sales support/assistant relationship manager & investment experience. Working experience from the Private Banking or Wealth Management business is an added advantage. Strong team player, also able to meet tight deadlines and multi-task Self-motivated and goal orientated and a can do personality, who is able to work in a high paced environment Willing to learn and take on additional scope of work with training Good communication skills (oral and written) and interpersonal skills Strong stakeholder management skill Meticulous, methodical and concise, with a strong attention to detail Relevant investment experience, coupled with a good sense of integrity How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: As a Securities Banking Specialist at Avaloq, you will play a crucial role in ensuring the smooth functioning of daily banking activities and processes, particularly in Trade Settlement covering Equities, Bonds, Funds, and Structure Notes. Your responsibilities will involve overseeing and executing a wide range of operational tasks, from transaction processing and account maintenance to compliance adherence and risk management. By ensuring that all transactions are completed accurately, efficiently, and timely, you will contribute to customer satisfaction and organizational success. Key Responsibilities: - Process domestic and international transactions, including settlements, derivatives, and funds processing - Reconcile transactions and resolve any discrepancies promptly - Monitor and review automated banking systems for accurate transaction processing - Provide exceptional support to clients and customers regarding banking products and services, adhering to Services Level Agreements (SLA) and KPI - Define test cases and ensure User Acceptance Testing (UAT) is executed as required - Participate in the improvement of operational workflows and banking systems by providing input and feedback - Work in the European time zone with flexibility to support the Asia time zone - Provide cross-coverage support within the Securities Operations Division Qualifications: - Bachelor's degree in Business, Finance, Economics, or other related area - 2+ years of experience in banking operations or a related role within the financial services industry - Strong understanding of banking processes, compliance regulations, and transaction management - Excellent attention to detail and accuracy - Strong problem-solving and analytical skills - Proficiency in banking software, Microsoft Office Suite, and data management tools - Ability to manage time effectively and prioritize multiple tasks - Excellent communication skills, both written and verbal in English Additional Company Information: Avaloq offers hybrid and flexible working arrangements to support work-life balance for its employees. The company values diversity and fosters an equal opportunity environment where employees can be their true authentic selves.,
Posted 4 days ago
2.0 - 5.0 years
2 - 5 Lacs
bengaluru
Work from Office
Role: Senior Process Executive/Process Specialist Exp: 1 - 2+ Years Budget: 3.5 LPA - 5.5LPA Location: Bangalore Flexible Shift Only International Banking experience, Experience in Documents review in Banking Domain Immediate joiner 8489756652 Ramya
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Analyst in the Client Onboarding team within Asia Wealth Management (AWM) Operations at Morgan Stanley, you will be primarily responsible for Account Opening, Account Maintenance, and Account Closure of PWM clients. Your role involves partnering with business units across the Firm to support financial transactions, implement controls effectively, and develop client relationships within the Product Support & Services division at the Analyst level. In this role, your key responsibilities will include: - Processing transactions/tasks within your coverage area - Responding to client requests accurately and promptly while ensuring compliance with all policies and procedures - Following the escalation framework to identify, escalate, and prevent issues - Handling the processing of PWM Account opening documentation in the Asia region from PWM Sales teams - Approving client documents and ensuring paperwork completeness before processing in relevant systems - Processing Account Maintenance requests such as address changes and other referential data from clients - Processing Account Closure requests after performing necessary checks and balances To excel in this role, you should possess the following qualifications: - Ability to build trust, foster teamwork, and find innovative ways to improve functions/processes - Understanding of the business area supported, client requirements, and the importance of maintaining control while meeting client needs - Experience in client onboarding processes - Strong attention to detail and a high level of deadline orientation - Providing value-added client service to the business - Ability to identify and escalate risk issues, manage upward communication to stakeholders, and implement adequate controls to mitigate risk At Morgan Stanley, you can expect a commitment to maintaining first-class service and a high standard of excellence. With values that prioritize putting clients first, leading with exceptional ideas, committing to diversity and inclusion, and giving back, you will be part of a supportive and empowering environment. The company offers attractive employee benefits and perks, supports work-life balance, and provides opportunities for career advancement to passionate and dedicated individuals. Morgan Stanley is an equal opportunities employer that values diversity and inclusion, creating a supportive environment where individuals can maximize their full potential. The company's commitment to a culture of inclusion is evident through its focus on recruiting, developing, and advancing individuals based on their skills and talents, regardless of background, talents, perspectives, or experiences.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Full-time Customer Service Representative at our organization, you will play a crucial role in providing exceptional customer service to high-value customers of financial institutions. Your primary responsibility will be to serve as a telephonic concierge, acting as the main point of contact for customers with inquiries related to deposits and money market accounts. You will be required to address customer inquiries, perform account maintenance tasks, and collaborate with internal and external clients and departments to resolve issues and fulfill customer requests promptly. It will be essential for you to follow up on escalated service tickets and inquiries, ensuring that each customer receives the necessary assistance. In addition to handling account maintenance queries, you will engage with customers to understand their current and future needs, providing information on relevant banking products and services that best suit their requirements. By maintaining an up-to-date knowledge of our offerings and staying informed about new products and services, you will be able to effectively educate both new and existing customers and identify opportunities to promote our financial solutions. Furthermore, you will be responsible for referring customers to the managing director or relationship manager for additional services and participating in the client loyalty process by encouraging feedback through surveys and addressing any concerns raised by customers. Your active participation in business reviews will enable you to gain insights into clients" strategic direction and enhance your understanding of our product and service offerings. As a candidate for this role, you should possess a Bachelor's degree in Commerce or Business and have a knack for providing outstanding customer service. While prior experience in a similar role is preferred, candidates with a strong customer-centric approach and the willingness to learn will also be considered. This position falls under the Developing Support level at FIS, which typically requires general education or vocational training. You will receive detailed instructions on new tasks and follow established procedures to carry out your responsibilities effectively. If you are passionate about delivering exceptional customer service, eager to learn about the financial services industry, and committed to building lasting relationships with customers, we welcome you to join our team and contribute to our mission of providing top-notch service to our valued clients.,
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
chennai
Work from Office
Incedo is hiring!! Position Title: Associate Business Function: Account Operations Department: Account Maintenance, Account opening, Account Administration in Investment Banking, Reference data, Static data RESPONSIBILITY: 1. Ensure all process tasks are completed 2. Respond to data queries and provide support to stakeholders 3. Ensure self and team is escalating critical issues to Department Head/Lead thereby ensuring a seamless process flow 5. Provide ideas to remove complexity and increase productivity by process improvement/lean processes. 6. Contribute actively in documenting procedures and work instructions. 8. Ensure data integrity and strict adherence to SLAs 9. Own, coordinate and delegate work as required 10. Work across functions to identify root cause to breaks and contribute to find resolutions Reconciliation, KYC opening, Must have: Experience in Investment Banking and account maintenance and account Administration. Good to have Exp in Audit and quality work. 1. Knowledge of various market asset classes 2. Knowledge of using Excel, Word and PPT We offer: 1. Chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally. 2. An opportunity to work as part of a dynamic, ambitious and international team in an informal and pleasant working environment. Regards, HR Team
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
gurugram
Work from Office
Work: Maintain accurate financial records Collaborate with the team on account advisory services Prepare monthly closings & reconciliations Ensure compliance with accounting standards Good learning & Representation skills Ready to travel for meetings Health insurance Annual bonus
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
gurugram, chennai
Work from Office
We are hiring for below roles. Trade Ops, Custody Ops KYC Account Opening Business Function : Investment Banking Job Location : Chennai/ Gurugram Face to face Interview 1 to 3 years of experience 5 days working Night shifts job- Night shift (US shift) Work from Office Role and responsibilities: Reconciliations teams responsible for reconciling Cash, Trade and Positions between Internal data (Accounting) and External data (Custodian/Banks ) across all asset classes offered by the Bank primarily being Equities, Bonds, Mutual Funds and Derivatives RESPONSIBILITY: 1. Ensuring quality and time efficient production of recons across all asset classes 2. Ensure all process tasks are completed 3. Setup wire transfers for cash funding obligations (e.g. capital calls and other cash movements 4. Respond to data queries and provide support to stakeholders 5. Ensure self and team is escalating critical issues to Department Head/Lead thereby ensuring a seamless process flow 6. Liaise directly with custodians, fund administrators and other providers to ensure client investments are implemented accurately, efficiently, and on a timely basis 8. Provide ideas to remove complexity and increase productivity by process improvement/lean processes. 9. Contribute actively in documenting procedures and work instructions. 10. Actively ensure that Reconciliations always engages positively with any stakeholders and maintain a high service level 11. Ensure data integrity and strict adherence to SLAs 12. Own, coordinate and delegate work as required 13. Work across functions to identify root cause to breaks and contribute to find resolutions Must have: Experience in Investment Banking 1. Knowledge of various market asset classes 2. Knowledge of end to end flow of Reconciliation 3. Knowledge of various market asset classes, alternate Investment, Custodian 4. Knowledge of mutual fund, equity, Private equity, Bonds, Trade life cycle, custodian, different types of mutual funds. We offer: 1. Chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally. 2. An opportunity to work as part of a dynamic, ambitious and international team in an informal and pleasant working environment. Interested candidates may share updated resume along with below mentioned details at md.aftab@incedoinc.com Total experience Notice period Current CTC Expected CTC Current location Available for face to face interview- yes/no Comfortable working in night shifts- yes/no Comfortable commuting one way on own- yes/no Regards, Wamiq
Posted 1 week ago
3.0 - 7.0 years
3 - 7 Lacs
mumbai, maharashtra, india
On-site
Job Summary Role & responsibilities : Managing daily banking activities (Client & Exchange Payin/Payout). Bookkeeping & Accounts maintenance (Daily/Monthly/Quarterly/Yearly). Audit & Inspection coordination & conclusion (Internal/Statutory/Regulatory). Taxation compliances. Regulatory compliances (SEBI/Exchanges). Preferred candidate profile : Candidates working for stock broking companies will be preferred.
Posted 1 week ago
5.0 - 9.0 years
0 - 0 Lacs
pune, maharashtra
On-site
The Treasury Client Onboarding position is currently available in Pune and/or Chennai with US Shift timings. As a member of our Treasury Client Service team, you will be responsible for providing exceptional client support throughout the entire client lifecycle, including onboarding, account maintenance, and offboarding processes. Collaboration with various teams is essential to ensure accuracy, compliance, and a seamless client experience. Your main responsibilities will include managing end-to-end client onboarding by collecting and verifying documentation, coordinating with internal teams for account setup and activation, handling client requests for account maintenance, monitoring accounts for compliance, supporting offboarding activities, responding to client inquiries within SLA timelines, identifying process improvements, preparing reports and documentation, and maintaining data confidentiality and security. The ideal candidate for this role should be a graduate with a preference for Commerce or Accountancy background, with a desired qualification of an MBA in Finance. You should have a minimum of 5+ years of experience in client onboarding, account maintenance, and offboarding within Treasury or related domains. Proficiency in MS Excel and Word, strong English communication skills, the ability to work independently and meet deadlines, and a certification in Treasury Client Lifecycle Management are also important qualifications. If you meet these requirements and are interested in this opportunity, please share your CV with us and stay updated on our Career Page for future openings. For further inquiries or to apply, you can contact us at +91 - 8655884775 or email us at Umme@careerguideline.com. #TreasuryJobs #ClientOnboarding #USShift #HiringNow,
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
mumbai
Work from Office
About The Role Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Job Role: Role of National Lead for Account Servicing Supervise Team Leaders across 5 regions, 10 offices throughout India, 50+ Team members servicing clients and RM"™s Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPC"™s. Responsibilities Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post Graduate /MBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory KnowledgeFamiliarity with relevant regulations and compliance requirements related to account opening processes. Customer Service OrientationUnderstanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and DevelopmentSkills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical ProficiencyKnowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic ThinkingAbility to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict ResolutionSkills to manage and resolve conflicts within the team or with clients in a constructive manner. Time ManagementAbility to manage one"™s own time and the time of team leaders effectively to maximize productivity. AdaptabilityFlexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance ManagementSkills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.
Posted 1 week ago
4.0 - 9.0 years
3 - 6 Lacs
visakhapatnam
Work from Office
We are hiring a Financial Accountant (4+ yrs exp) for our Visakhapatnam office. Night shifts (8pm5am). Role includes fund accounting, US taxation, payroll & reporting. Apply via Naukri or send CV to krusheeda@unitygrowthfund.com Annual bonus Performance bonus
Posted 1 week ago
5.0 - 7.0 years
6 - 10 Lacs
gurugram, dlf
Work from Office
Role Description Cash transaction processing and verifications SA/CA/ Demat account opening KYC screening Account maintenance and customer instructions processing To Handle Customer Walkins and resolve their queries To handle legal correspondence within the defined timeframe To process Inward and Outward remittances within RBI framework Your key responsibilities Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits). Ensure complete resolution to all customer queries and submission of all the customer instructions with 100% accuracy. Ensure accurate checking/transmission of Inward remittances including exchange rates Ensure accurate checking/submission of account opening documents w.r.t KYC Policy. Effective service delivery by reducing customer turnaround time. Ensure NIL operational losses / compensation to customer due to any incorrect communication. Follow Complaint management procedures. Ensure correct and timely resolution of complaints. Any suspicious transaction/activity must immediately be reported to the supervising officer. Overall upkeep of desk as per clean desk policy standards. Your skills and experience At least 5-7 years of relevant experience in a bank or financial institution of repute Should Be a Post Graduate (MBA preferred) Certification in NCFM Series (Demat Operation)/ FEDAI is an added advantage
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
chennai
Work from Office
Job Description: Join our Treasury Client Service team to provide exceptional support through the client lifecycle, including onboarding, account maintenance, and offboarding activities. This role requires verification and validation of various documents, strong communication skills, and the ability to collaborate with cross-functional partners to ensure a seamless client experience. You will be responsible for accepting the client documents, Updating client details in database, reverting for additional information as per compliance and regulatory standards. Prior experience in client services or treasury operations is preferred. Roles & Responsibilities: Candidates with 4+ years of experience in client onboarding, account maintenance and client offboarding knowledge: Manage client onboarding processes, collecting and verifying required documentation Coordinate with internal teams to ensure timely account setup and activation Handle client requests for account maintenance, such as updates and modifications Monitor account activity and ensure compliance with regulatory requirements Support account offboarding processes, including account closures and data archiving Respond promptly to client inquiries and resolve service issues efficiently Meet the set SLAs consistently Identify process improvements to enhance client experience and operational efficiency Assist in preparing reports and documentation for audits and reviews Ensure all client information is handled with confidentiality and security Qualification: Graduate, Preferably in Commerce/ Accountancy (Essential) MBA finance (Desired) Essential Skills / Aptitude: Knowledge of Treasury client onboarding, account maintenance and account offboarding. (Essential) Good working knowledge of Excel & Word (Essential). Independent player with strong English written and verbal communication skills (Essential) Certification on treasury client lifecycle management. (Desired) Location – Chennai Shift timings – US Shift
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
mumbai
Work from Office
About The Role Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Job Role: Role of National Lead for Account Servicing Supervise Team Leaders across 5 regions, 10 offices throughout India, 50+ Team members servicing clients and RM"™s Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPC"™s. Responsibilities Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post Graduate /MBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory KnowledgeFamiliarity with relevant regulations and compliance requirements related to account opening processes. Customer Service OrientationUnderstanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and DevelopmentSkills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical ProficiencyKnowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic ThinkingAbility to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict ResolutionSkills to manage and resolve conflicts within the team or with clients in a constructive manner. Time ManagementAbility to manage one"™s own time and the time of team leaders effectively to maximize productivity. AdaptabilityFlexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance ManagementSkills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
maharashtra
On-site
The Workflow Processing Analyst (WPA) is responsible for the start to finish processing of all activity received through the Morgan Stanley Wealth Management Workflow management tool. This role involves utilizing various technologies to execute clients" requests including ingesting paperwork, entering client requests, completing account updates, and monitoring to completion. These activities include, but are not limited to Money movement, Account applications & Adoption Agreements, Account Maintenance (Beneficiary Designations, W-9, Patriot Act documentation, Power of Attorney, Guardianship & Conservatorship, Trusted Contact), LAL & Margin agreements, Transfer on Death, Estates Checklist, Trust account agreement and updates, Templated client correspondence via email, and Shared Email Inbox management. In addition to the processing of workflow items, the WPA will also utilize templated email requests to communicate with clients regarding missing or incorrect/incomplete information related to the completion of their work request. The ideal candidate should have 0 - 2 years of experience within Financial Services, the ability to manage a high volume of requests in a fast-paced environment, react to changing priorities, and adapt accordingly. Attention to detail, the ability to effectively navigate firm systems for any workflow processing, and client requests are essential. Furthermore, the candidate should have the ability to learn ancillary systems to ensure efficient handling of workflow tasks, risk recognition, and mitigation, including ensuring a deep understanding of and adherence to all policies and procedures, and strong written communication skills. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have defined the company for over 85 years. The foundation of Morgan Stanley is based on five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back. With over 80,000 employees in 1,200 offices across 42 countries, Morgan Stanley values trusted colleagues, committed mentors, and a culture that values diverse perspectives, individual intellect, and cross-collaboration. The company is differentiated by the caliber of its diverse team, with a culture that is shaped by inclusion and commitment to diversity. Morgan Stanley is proud to support its employees and their families, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Morgan Stanley is an equal opportunities employer that provides a supportive and inclusive environment where all individuals can maximize their full potential. The company's workforce is skilled and creative, comprised of individuals from diverse backgrounds, talents, perspectives, and experiences. Morgan Stanley's strong commitment to a culture of inclusion is evident through its focus on recruiting, developing, and advancing individuals based on their skills and talents.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
The Ops Support Specialist 4 position involves providing operations support services, such as record/documentation maintenance, account maintenance, imaging, and opening accounts in coordination with the Operations - Core Team. Acting as a liaison between operations staff, relationship managers, project managers, custodians, and clients is a key responsibility. The role aims to offer day-to-day operations support in accordance with Citi's operations support infrastructure and processes. Responsibilities: - Follow established procedures to complete complex assignments and address issues requiring in-depth investigation or research. - Provide team assistance, including acting as a subject matter expert, leading special projects, training new hires, offering daily guidance to lower-level employees, and allocating work as necessary. - Conduct basic analysis, research, and workflow management. - Support a wide range of products and services. - Communicate relevant information to senior managers and support activities that help minimize organizational loss or impact. - Assess risk appropriately when making business decisions, taking into account the firm's reputation and safeguarding Citigroup, its clients, and assets by ensuring compliance with laws, rules, and regulations, adhering to Policy, exercising ethical judgment, and managing control issues transparently. Qualifications: - 1-3 years of relevant experience. - Experience in a business office or operational environment. - Proficient computer and math skills, especially with complex databases and spreadsheets. - Technical and administrative expertise. - Strong attention to detail. - Knowledge of activities, policies, and procedures in a basic work area. Education: - High School diploma or equivalent. Note: This job description offers a summary of the work performed, and additional job-related duties may be assigned as needed.,
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
pune, maharashtra
On-site
As a Transaction Management - Client Services Custody Ops Manager, you will be accountable for managing complex and critical professional disciplinary areas. Your role involves providing operational and service leadership to your team, applying in-depth disciplinary knowledge to offer value-added perspectives and advisory services. You may contribute to the development of new techniques, models, and plans within your area of expertise. Strong communication and diplomacy skills are essential for this role. You will be responsible for the volume, quality, and timeliness of end results, as well as shared responsibility for planning and budgets. Your work will impact an entire area, influencing the overall performance and effectiveness of the sub-function/job family. Your duties include fostering positive client relations, managing escalation inquiries, and promptly directing client complaints to relevant departments while working on providing solutions within agreed timeframes. It is important to conduct timely reviews of client feedback and engage in improving service relations by providing high-quality services. You will have accountability for the end results of your area, exercising control over resources and affecting a sub-function. Additionally, you will be involved in short- to medium-term planning of actions and resources for your own area. Your responsibilities will include providing support for the TM Client Services team, focusing on day-to-day operational inquiries and contributing to strategic planning within your expertise. You will develop and implement business plans, policies, and procedures, and may be responsible for various projects to enhance efficiencies. As a subject matter expert and knowledgeable resource for business partners, you will manage a department, product, or process independently. Full management responsibility of a team or multiple teams will be under your purview, including managing people, budgets, planning, performance evaluation, compensation, hiring, disciplinary actions, and terminations. You will manage and execute client transactions while ensuring compliance with audit and compliance standards and timely completion. Collaborating with operational and middle office teams, you will take ownership of client investigations, coordinate account maintenance, and enforce banking policies and procedures to maintain operational integrity and high client satisfaction. Proactively engaging in client calls, performing service quality check-ins, identifying new business opportunities, and ensuring risk assessment in business decisions will be part of your role. To qualify for this role, you should have 12-15 years of relevant experience, preferably in a Client Services role in Custody Settlements & Client Servicing. Extensive knowledge of Custody operations, experience in leading a team, conducting performance evaluations, flexibility to work in shifts, clear and concise communication skills, strong organizational and time management skills, problem-solving abilities, attention to detail, and client-facing experience are required. Additionally, a background and interest in operations, compliance, investments, banking, and custody products are preferred. A Bachelor's/University degree or equivalent experience is necessary for this position. If you require a reasonable accommodation due to a disability to use search tools or apply for a career opportunity, please review Accessibility at Citi. For more information, you can view Citi's EEO Policy Statement and the Know Your Rights poster.,
Posted 2 weeks ago
4.0 - 9.0 years
6 - 14 Lacs
pune, chennai
Work from Office
Hiring for Treasury (client onboarding) Location- Pune & Chennai US Night shift WFO notice upto 1month SKILLS : Treasury + Client Onboarding , Account maintenance & client offboarding Role SME & TL : SME - Minimum 4 yrs of exp in Treasury (client onboarding) ctc 10lpa TL - Minimum 6yrs of exp in Treasury (client onboarding) , TL on paper at least 2yrs ctc 14lpa Roles & Responsibilities: Candidates with 4+ years of experience in client onboarding, account maintenance and client offboarding knowledge: Manage client onboarding processes, collecting and verifying required documentation Coordinate with internal teams to ensure timely account setup and activation Handle client requests for account maintenance, such as updates and modifications Monitor account activity and ensure compliance with regulatory requirements Support account offboarding processes, including account closures and data archiving Respond promptly to client inquiries and resolve service issues efficiently Meet the set SLAs consistently Identify process improvements to enhance client experience and operational efficiency Assist in preparing reports and documentation for audits and reviews Ensure all client information is handled with confidentiality and security Qualification: Graduate, Preferably in Commerce/ Accountancy (Essential) MBA finance (Desired) Essential Skills / Aptitude: Knowledge of Treasury client onboarding, account maintenance and account offboarding. (Essential) Good working knowledge of Excel & Word (Essential). Independent player with strong English written and verbal communication skills (Essential) Certification on treasury client lifecycle management. (Desired) Location Pune and/or Chennai Shift timings US Shift Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com
Posted 2 weeks ago
3.0 - 9.0 years
70 - 90 Lacs
new zealand
On-site
URGENT HIRING !!! For more information call or WhatsApp +91 8527364486 Mail us at: [HIDDEN TEXT] location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc. Financial Record Keeping and Processing: Maintaining financial records: This includes recording daily transactions, managing ledgers, and updating financial databases. Processing invoices and payments: Handling both accounts payable (paying bills) and accounts receivable (collecting payments). Reconciling bank statements: Comparing bank records with company records to ensure accuracy. Data entry: Accurately inputting financial information into accounting systems. Preparing financial documents: Creating invoices, purchase orders, and other financial documents. Reporting and Analysis: Assisting with financial statement preparation: Helping to compile reports like profit and loss statements, balance sheets, and cash flow statements. Preparing reports for audits: Gathering and organizing financial data for internal and external audits. Analyzing financial data: Identifying discrepancies and potential areas of concern. Other Responsibilities: Assisting with budgeting: Providing support in the budget preparation process. Maintaining files and records: Keeping both physical and digital financial records organized. Ensuring compliance: Helping to ensure the organization adheres to financial regulations and policies. Communicating with vendors and clients: Addressing billing and payment inquiries. Providing support to senior accountants: Assisting with various accounting tasks as needed.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The Client Service Officer is a developing professional role that deals with most problems independently and has the latitude to solve complex issues. Integrating in-depth specialty area knowledge with industry standards and practices, you will have a good understanding of how your team and area collaborate with others to achieve subfunction/job family objectives. Your analytical thinking and knowledge of data analysis tools will be essential, requiring attention to detail in making judgments and recommendations based on factual information. You will typically handle variable issues with potentially broader business impact, applying professional judgment when interpreting data and results. Communication and diplomacy skills are key to exchanging potentially complex/sensitive information, impacting the businesses" core activities directly. The quality and timeliness of service you provide will affect the effectiveness of your team and other closely related teams. Responsibilities: - Strong client service mindset with a focus on delivering an exceptional client experience - Experience working in a servicing role within the Financial Services sector - Experience in a front/middle office environment dealing directly with clients - Excellent communication skills (oral, written, and verbal) - Experience with streamlining processes to increase efficiency - Understanding of FATCA/CRS Regulations is beneficial - Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams - Manage and execute client transactions ensuring compliance with audit and standards as well as timeliness - Take ownership of client investigations and collaborate with operational and middle office teams for effective resolution - Coordinate account maintenance for all products and reporting on WINS - Enforce banking policies and procedures to ensure operational integrity and high client satisfaction - Proactively arrange and participate in client visits, perform service quality check-in calls, and obtain banker/client appointments - Identify and document new business opportunities for referral - Utilize Citi applications proficiently and participate in service-related process improvements - Assess risks in business decisions, safeguarding Citigroup, its clients, and assets by driving compliance with laws and regulations Qualifications: - 5-7 years of relevant experience - Ability to multi-task with strong organizational and time management skills - Problem-solving and data analysis abilities with attention to detail - Strong verbal and written communication skills - Client-facing experience with a background in operations, compliance, and sales referral - Knowledge of investments, banking, and credit products - US Licenses: Series 7/63 or 7/66 or willing to acquire within 120 days Education: - Bachelor's/University degree or equivalent experience Citi is an equal opportunity and affirmative action employer, welcoming all qualified interested applicants to apply for career opportunities. If you require a reasonable accommodation due to a disability, review the Accessibility at Citi guidelines.,
Posted 2 weeks ago
3.0 - 7.0 years
4 - 5 Lacs
hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. We are inviting applications for the role of Management Trainee - Record to Report We're looking for Record to Report Professionals, having technical depth in accounting functions, financial statements, and Reporting. The role will be part of a service delivery team and will require hands-on responsibility for ensuring accuracy, compliance, and timely delivery of reporting activities. Role and Responsibilities • General accounting tasks (GL account maintenance, journal entries, Fixed Asset Accounting and Cost Accounting • Assist in maintaining and updating the general ledger, including recording journal entries and reconciling appropriate counts. • Conduct periodic reconciliations of other workstream accounts such as cash accounts, accounts payable, and accounts receivable. • Ensure accurate and timely closing of books and reporting within the defined timelines. • Preparing the reports for the final balance sheet for each month end within the consolidated ERP system • Perform bank reconciliations, accruals, inter- company accounting for month end close • Support the financial close process by preparing and organizing financial data, working with cross-functional teams to meet reporting deadlines. • Ensuring monthly checklists are completed without exception • Preparation of periodic and ad hoc reports as requested by management • Following adequate rules, policies, procedures, and instructions Qualifications we seek in you Minimum qualifications • Bachelor's degree in finance, accounting, or a related field. • Relevant years of professional experience in General Ledger including Intercompany, Reconciliation, JE posting and accruals and Cash & Bank reconciliations • Knowledge of accounting principles and financial reporting standards. • IT skills: ERP (Oracle/Cognos/Blackline/SmartView), MS Office – Preferably Oracle Fusion ERP • Strong Excel skills (Pivot, VLOOKUP, Graphs) • Good Written & Verbal Communication – CEFR Level – C1 or B2 Preferred Qualifications/ Skills • Demonstrates the ability to review and proofread work for accuracy. • Demonstrates the ability to ask questions and gather information to create requested reports. • Demonstrates the ability to analyze information, identify problems and recommend solutions. • Demonstrates the ability to function as a facilitator; independently resolving problems, working with and through others to recommend, test and implement process improvements. • Demonstrates the ability to manage your own time, activities and resources to ensure department standards are met on a consistent basis. • Demonstrates the ability to identify and understand customer needs, take appropriate actions to ensure customer needs are met. Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. The Transaction Processing team at SS&C is responsible for managing six participant-level transactions, including contributions, enrollments, distributions, transfers, exchanges, participants" account maintenance, and plan account maintenance. This team operates with a focus on efficiency and accuracy, utilizing flexible workforces across multiple locations, automated workforce management tools, and a centralized processing management structure to maximize resource utilization and minimize costs. The team at SS&C follows a quality methodology that emphasizes standard processes and technological automation to ensure high-quality processing outcomes. By leveraging these tools and methodologies, the team can focus directly on critical-to-quality processing components, ensuring that transactions are completed accurately and efficiently. Please note that unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.,
Posted 3 weeks ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of LD - Management Trainee - Record to Report (Generalist) ! We require someone with extensive knowledge and experience in, Record to Report- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing and investor reporting. Responsibilities In this role, you will be responsible for all the activities which include: Loan Account Administration . Onboarding of loans in system of record . Seamless process of invoicing and report any discrepancies in process to management. . Payment processing via Check, wire, ACH with no errors. . Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client. . Refunds issued to borrowers are processed within agreed SLA . Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables. . Validation of all cash/ financial transaction via Cash Reconciliation at end of day. Accounting . Reviewing of Daily/monthly collection & operating reconciliations . Reporting of open items to management and to client on agreed timelines . Reviewing and ensuring accurate daily and monthly reporting is delivered to client with SLA. . Review & delivery of processing of sales & repurchases within agreed timelines. . Ensuring checks are issued and printed for refunds and filings within SLA . Credit reporting is delivered to client as per agreed timeline. Others . All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason. . 100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported. . Ensure all SLAs/KPIs are met as per agreed in client contract. . SOPs to updated and sign off quarterly. . 100% Cross training with in the team and backups to be created for each activity. . 1-O-1s with appropriate feedback to be completed on monthly basis. . VIC to be submitted on time . Process Knowledge test to be created basis errors committed by team members and shared with Knowledge management team. . Process controls to be defined by reviewing activities. . Capacity utilization to be reviewed every month. Qualifications we seek in you! Minimum qualifications . B.Com Preferred qualifications . Good Written/Verbal Communication . MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi . Quality Lean/Process Improvement knowledge Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Service Delivery Ops Analyst at Accenture, you will be responsible for overseeing various aspects of Client On-boarding, Account Maintenance, Customer Identification Program (CIP), and Know Your Customer (KYC) processes. Your role will involve conducting PEPs (Politically Exposed Persons) screening and adverse media checks, requiring proven analytical skills, problem-solving ability, and meticulous attention to detail. You will need to demonstrate an aptitude for building relationships and effectively communicating complex issues to internal clients with varying levels of product experience. To excel in this role, you should be a self-motivated and proactive team player who takes ownership, demonstrates accountability, and possesses strong organizational skills. The ability to manage competing priorities, work well under pressure, handle high volumes, and collaborate with a global team while maintaining a positive attitude is crucial. Proficiency in using the Microsoft Office Suite, particularly Excel, PowerPoint, and Word, is essential for this position. The ideal candidate will have good communication skills, be educated to degree level, and have a minimum of 4 years of experience working within a KYC/AML environment. Additionally, a minimum of 1 year of experience within Quality Control is required. Relevant financial services experience, preferably in risk, compliance, or financial crime, is desirable. Knowledge or experience of working in commercial or investment banking would be a plus, along with the ability to conduct research using the Internet and online systems. You should have a strong understanding of business and regulatory requirements, governance, operating models, process and system controls, to verify the identity, suitability, and risks associated with onboarding and maintaining business/customer relationships. This includes driving customer identification, customer due diligence, and enhanced due diligence processes. Attention to detail, analytical insight, and the ability to work independently and multitask effectively are key attributes for success in this role. As part of your roles and responsibilities, you will be required to perform quality checks on completed analyst/senior analyst files, provide coaching/feedback to analysts on individual cases and wider process challenges/changes, and act as an escalation point for projects. You will also provide KYC subject matter expertise guidance to Analysts/Senior Analysts, identify/escalate process gaps/issues, and collaborate with the QC/Process team to rectify them. Additionally, you will review Quality Control processes/policies for remediation, establish and maintain excellent working relationships with stakeholders at all levels, and contribute to the overall success of the team. If you have the drive, determination, and passion to succeed, along with the ability to work in rotational shifts, manage time effectively, prioritize tasks, and meet tight deadlines, we encourage you to apply for this role. Join Accenture's global team of professionals and be part of a company that embraces change, creates value, and fosters shared success for clients, employees, shareholders, partners, and communities. Visit www.accenture.com to learn more about us and our innovative solutions.,
Posted 3 weeks ago
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