Account Director

Role Overview: As an Account Director/ Business Unit Head, you will be responsible for complete ownership of the P&L, relationships, delivery, quality, planning, resourcing, and operations of a specific business unit. Your role is crucial in building solutioning, servicing, and delivery for clients while fostering a culture of responsibility and performance. Key Responsibilities: - Demonstrate a problem-solving mindset, critical and quick thinking, effective communication, and finding solutions aligned with both client and agency goals. - Address challenges promptly, employ conflict resolution techniques, and make decisions to ensure smooth delivery. - Build and maintain strong client relationships by understanding their business deeply, serving as the main escalation point, staying updated on industry trends, and providing strategic insights and innovative solutions. - Ensure delivery and operational excellence by maintaining quality output and resource utilization efficiency. Adhere strictly to quality standards, minimize rework, plan workloads effectively, and meet delivery timelines consistently. - Meet revenue and margin commitments, track team performance, analyze issues, drive value through quality work, and actively participate in new business development. - Manage your team effectively by providing guidance, mentorship, and support to ensure optimal team performance. Foster cross-functional collaboration, acknowledge team efforts, and create a positive work environment. Qualifications Required: - Proven experience in account management or business unit leadership roles. - Strong problem-solving skills and critical thinking abilities. - Excellent communication and relationship management skills. - Ability to drive operational excellence and meet revenue targets. - Experience in team management, mentorship, and fostering a positive work environment.,