16 Account Director Jobs

Job Summary : As a Business Manager, you will lead the overall service delivery of the recruitment team and work closely with the Account Director to measure KPIs and build strong stakeholder relationships. Awareness of the latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we add value to our clients at all times. Reporting to the Associate Director / Account Director you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. Your duties may include, but are not limited to: Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings. Analyzing and communicating recruitment trends, results and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk. Monitoring the delivery of recruitment services in accordance with the AGS Way , ensuring seamless delivery between the onsite and offshore resources. Ensuring the team is fully briefed on the contractual recruitment delivery process to include in- scope activities, SLAs, mandatory recruitment activity stages and team responsibilities. Developing an effective Talent Pool framework for all Business units to include: job segmentation, defined sourcing strategies, and an articulated engagement plan per role type. Managing relationships with third party service providers as assigned. Representing the client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice. Monitoring service delivery against contractual terms and manage out of scope service requests and provide support for proposal management where appropriate. Recruiting, inducting and training new team members where and when required. Ensuring effective performance optimization of all team members, ensuring all KPIs are set, appropriate development plans are devised and mentoring is provided, as required.

Role: Account Director Location: Mumbai, India About the role: Working in true collaboration with our client, we have one goal in mind: to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns to be the core craft and digital partner powering global and regional creative excellence, achieved by elevating our people, expertise and culture to deliver shared success This is a great opportunity for a level headed , strategic thinker, who has gravitas with a client and would like to play a big part in defining and advancing a positive and highly productive design culture for OLIVER. The Account Director is the client s partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work to be delivered . They think ahead, spotting problems before they occur, managing client and internal expectations, support their team both managing up and down, and contingency planning as they go. They develop close relationships and a sense of partnership with their clients and foster trust based on their ability to deliver. This trust enables them to develop, nurture and protect the best work possible through the client process. Internally they have strong relationships with all team members and a thorough understanding of how to lead their team to create great work and help problem solve when it s needed. They work in partnership with both Strategy and Creative , a nd are fluent in the strategic debates regarding their brands. They are passionate about our creative product and know what best in class looks like both in terms of creativity and results. What you will be doing: Ability to manage a project with the client from beginning to end To provide leadership and expertise to the onsite creative team at Unilever Identify the best resource within your team to deliver the brief. Schedule and manage team priorities and deadlines across client projects Championing a lasting and strategic partnership that cultivates a client experience to engage and delight Financial accountability. Stellar project management, fully responsible for financ ial management regarding jobs/accounts including forecasting . Process Development and f ulfilment - maintaining ongoing communications, both internal and external, to keep processes and resources streamlined Brand guardianship Presenting your work internally and to clients and manage workloads within agreed timings. Resource Management - Working alongside the Creative Director to ensure you have the right people at the right time to deliver to client/ project needs What you need to be great in this role: Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Passion for deep-diving into a client s business to get under the skin of it and fully understand their brands, products, and ways of working The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. A strong understanding and experience of working with end to end digital creative solutions ; particularly across Social Media , eCommerce and Social Commerce Knowledge of account management , project management and invoicing. Highly creative with the ability to generate ideas and practically contribute to studio output. Ambition to push for the best and create award-winning work Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. E xperience working with major FMCG clients , as well as beauty or cosmetic brands a huge bonus Embodies the can-do attitude and is seen as a constant positive force on the team Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Responsible for activation, retention, minimizing risk and maximizing revenue opportunities for growth of assigned client mix Strategize & plan day to day production tasks (campaign set up, launch, tracking & optimization) Cultivate and grow relationships with a regional client portfolio, including key decision makers, through opportunity identification, strategic client relationship management, and up-sell/cross-sell initiatives Identifies trends in data to drive optimization strategies Manages campaign calendar, performance & strategic business reviews and contractual discussions with clients Primary point of contact for clients and internal teams on all aspects and channels of the Ad Cloud, and on the wider programmatic industry including competitive landscape and positioning Understand, evangelize and apply Ad Cloud sales plays and use cases, especially related to Adobe Analytics and Adobe Audience Manager; Support integration efforts where applicable Work with regional Account Director to develop efficient resource allocation plans Accountable for meeting/exceeding client needs, issues management and resolution, and escalation Able to independently drive medium to large projects/initiatives from inception through completion Works with the Account/Campaign Managers, Trading Analysts, and other cross functional support to execute day to day production tasks (campaign set up, QA, launch, tracking & optimization), adhering to agreed upon SLAs In some cases, responsible for end-to-end orchestration of unique third-party publisher and data executions Interacts with clients and sales on a regular basis to provide updates on campaign performance and overall customer health Orchestrate customer workplans, campaign calendars, trafficking assets and client approval process as needed

Manages and/or provides dedicated account management support to a complex portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account salesfor all properties. Leverages Marriott s products and services as a team member within their assigned account portfolio. Responsible for increasing Marriott s preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business. May lead and direct a specific sales team in the processes of strategic accountmanagement and team-based sales. CANDIDATE PROFILE Education and Experience Required : Minimum of 10 years of relevant sales and marketing experience. Preferred : Relevant university or college qualification or degree. Total Account Management experience. Hospitality sales experience. English language, written and spoken. Local language, written and spoken. CORE WORK ACTIVITIES The role of the Account Director, National Sales is to support the National Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives. Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. Maintains current business accounts for new business within accounts. Qualify potential accounts and re-qualifies existing accounts with accuracy. Articulates the financial benefits of a proposal as it pertains to the customer s business objectives. Collects and analyzes key information about the customer s business and/or operation. Counsels internal stakeholders on optimal negotiating stance. Demonstrates benefits of total account management and team-based sales. Demonstrates working knowledge of legal issues within industry. Develops opportunity sales plan with actionable steps to attain revenue goals. Identifies key purchase points and decision-makers that influence the buy decision. Maintains account information in SFA to ensure accurate and up-to-date account reporting of leads. Qualifies each business opportunity and recommend Marriott products that match both the customer needs as well as the hotel s business needs. Suggest positive alternatives whenever necessary. Leverages appropriate sales and property Leadership to ensure account saturation, pull-through of account strategies and selling solutions at the local property level. Supports data gathering, reporting & tracking functions. Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to Marriott International. Revenue Generation Relates customer needs to product capabilities. Routinely quantifies the business impact to both the customer and Marriott. Works with Revenue Management to support account strategy in-market. Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings, including sales calls, entertainment, familiarization ( fam ) trips, trade shows, etc. Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. Value Creation Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. Delivers on commitments to customers. Delivers value-added products and services to create long term customer loyalty. Focuses on two-way communication to ensure win-win relationship is maintained. Serves as the account s local service guarantee by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. Act as the customer s advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). Resolve guest issues that arise in the sales process effectively and brings issues to the attention of property leadership, as appropriate. Positions self as Subject Matter Expert in terms of customer or account activity, business segment activity or market/region activity. Uses knowledge of Marriott s operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation Ensures account sales strategies are communicated, implemented and updated as market conditions fluctuate. Facilitates educational opportunities that enhance credibility and integration between the National Sales Team and internal stakeholders. Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization Participates with account team in market pull-through activity. Other Performs other duties as assigned to meet business needs. .

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. India Procurement Manager Work Dynamics (Client Account) ROLE AND RESPONSIBILITIES OVERALL ROLE The Procurement Manager will oversee and manage all Account associated procurement strategy and implementation on a global banking client s India portfolio. The role will ensure that country teams follow established processes for planning, budgeting, obtaining all required approvals to execute procurement needs on behalf of the client. MAJOR RESPONSIBILITIES Manage all account vendor contracts for various services like manpower, technical AMC, consumables, facility services, etc Source the right vendor partner to meet JLL and Client s strategic objectives, including, Operational, Sustainability and Health Safety requirements Manage implement the Account s saving initiatives to meet annual Saving Glidepaths. Drafting requirements for bidding and conduct various sourcing references including requests for information, proposals and quotations. Draw up contracts and find opportunities to drive costs down and ensure all existing and new contracts are on an outcome based model Handle the development, implementation and maintenance of purchase orders and benchmark reports Carry out scheduled audits to ensure that both contract and insurance requirements are met Take part in growing the business by actively participating in tender/pricing activities Monitor vendors who can deliver on time and live up to our quality standards at the right price Build strong and lasting relationships with the suppliers and keep track of their performance to make sure that we partner with only the best ones Monitor the vendor management programmes - TPO compliance, vendor evaluations, vendor registration, insurance coverage, etc Manage the procurement team, lead and guide them on all procurement aspects. Conduct yearly goal settings, performance reviews and control attrition. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Bachelor degree in Business Administration, Real Estate, Facility Management, Supply Chain Management or a related discipline A minimum of 10 years of strategic sourcing experience and at least 3 years experience managing a procurement team within a change environment Past experience in banking, projects or facilities management industry is a plus Be competent and goal-driven Demonstrated track record in successfully managing multiple projects and delivering project objectives in a timely manner Management experience in integrated outsourcing and supply chain management and procurement with the ability to accomplish results through vendor management Practical knowledge of facilities management, maintenance operations and engineering and risk management and capable of changing them to meet new and evolving needs will be highly regarded Efficient with productivity software, including Microsoft Outlook, Word, Excel, Project, and SharePoint Previous experience working with cross-functional teams. Exceptional communication skills; ability to support cross-functional teams through influence, advice, and modeled behavior versus micromanagement; excellent interpersonal skills; calm under pressure Proven self-starter with strong organizational skills. Critical Competencies for Success Client Focus Relationship Management Ease of interaction with a wide range and wide level of client staff Has a customer-oriented attitude Demonstrates proactive professional approach to program delivery Project Management Organizational Skills Excellent planning organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving Strategic Thinking Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Strong communicator - Excellent presentation skills and possesses strong verbal written communication skills (English); also an active listener Passion for quality - has an eye for detail to make sure the best delivery of services Self-motivated; confident energetic Ability to effectively deal with stressful situations Flexible - able to adapt to rapidly changing situations Strongly goal-oriented - able to focus on meeting all performance targets Is a team player - able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty trustworthiness Open to new ideas willing to challenge status quo KEY STAKEHOLDERS City Leads, Engineering Leads Client Leads REPORTING TO India Account Director Location: On-site -Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

At Kulfi Collective, we are a diverse team of storytellers, technologists, and cultural enthusiasts who believe in the power of content to shape minds and inspire change. We are on a mission to create original and branded content that resonates with Gen Y and Gen Z audiences, merging authentic narratives with cutting-edge digital experiences. What are we looking for Account Lead/ Sr. Account Lead Reporting to: Account Director Company: Kulfi Collective Location: Mumbai About the role At Kulfi Collective, we are on a mission to make the world (wide web) a brighter place, one incredible story at a time.. We are looking for an Account Lead who shares our passion for shaping culture by combining talent, tech and data and building strong partnerships with some of the most progressive brands and platforms globally. An Account Lead will be responsible to lead and manage our client relationships, drive growth, and ensure the delivery of high-quality work. A day in the life of an Account Lead Understand Kulfis revenue and profitability model and ensure work is completed within given budgets, timelines and at the highest quality Manage the revenue and forecast for the allotted brands. Assist Account Directors in pitching for new business opportunities and driving growth on assigned brands to convert them to mega brands Responsible for managing and maintaining a cohesive and successful partnership between brands and relevant cross-functional teams/departments that are involved with the client Managing the projects, developing account management strategies and providing strategic recommendations to drive growth and achieve revenue targets. Have a comprehensive understanding of clients business and have a thorough understanding of industry business trends. Be alert to changes in clients marketplace. Have in-depth knowledge of what s going on in the marketplace to offer solutions to clients Variablizing (building an external team) for projects as and when required Own the brand. Own and communicate regularly with the client and the extended internal/external team Foster a culture of innovation, excellence, and continuous improvement Qualities and skill sets we would like for you to showcase 3-5 years of experience in client servicing and account management. Proven track record of building strong relationships with clients and brands, and delivering exceptional results. Good understanding of end to end production which includes budgeting for projects. Excellent strategic thinking and problem-solving skills, with the ability to develop innovative solutions Strong workflow management and project management skills, with experience managing complex projects and teams Excellent team building and leadership skills, with the ability to motivate others Strong negotiation skills, with the ability to balance client needs with agency profitability Excellent written and verbal communication skills, with the ability to present complex ideas in a clear and concise manner More about Kulfi Collective We are committed to building an inclusive and diverse team at Kulfi Collective. We welcome candidates from all backgrounds, and strive to create a culture that values and respects diversity. Want to know more about Kulfi s incredible work, our culture, the benefits we offer, our journey and everything in between Here is everything you need to know.

As an Account Director, you will lead multiple brand mandates with a strong focus on creativity, digital strategy, and social relevance. You ll be the strategic partner clients count on and the spark that lights up cross-functional teams. This is a key leadership position for someone who can think like a marketer and feel like a creator. Key Responsibilities Own and lead strategic planning and execution across key client accounts. Drive social-first, creatively compelling campaigns that deliver tangible brand impact. Serve as the primary point of contact for CXOs and senior client stakeholders. Collaborate with creative, content, performance, and media teams to deliver integrated solutions. Translate briefs into breakthrough ideas and ensure their seamless execution. Stay plugged into cultural, social, and digital trends to guide storytelling and platform relevance. Conduct quarterly business reviews, manage performance metrics, and report ROI to clients. Identify growth opportunities through upselling, cross-selling, and value-added initiatives. Mentor and inspire client servicing teams, nurturing a culture of ownership, creativity, and high performance. Maintain high client satisfaction through strategic insight and delivery excellence. What We re Looking For Experience: 10- 12 years in client-facing roles at integrated or digital marketing agencies. Education : Bachelor s degree . You Must Bring: A strong creative and social media sensibility you understand culture, content, and conversions. Deep understanding of both digital and traditional media ecosystems. Strategic thinking with the ability to translate client objectives into compelling campaigns. Leadership, mentoring, and team management experience. Excellent presentation and communication skills. Budget planning, forecasting, and business growth orientation.

Job Responsibility Manage the complete project life cycle for multiple projects Understanding client requirements, discussing brand issues and communication strategies with the client and their audience. Meeting and liaising with the clients with specific customised concepts to ensure achievement of their objectives Overseeing all projects and ensuring clients receive status reports etc Candidate Profile More than 7 yrs of hardcore exposure to ATL to lead the client servicing delivery & partner with Branch Director

LearnAsYouGo Private Limited is looking for Strategic Account Director - APAC to join our dynamic team and embark on a rewarding career journey. Strategic Account Director - APAC is responsible for overseeing and optimizing strategic account director - apac operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

OLIVER+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting . Our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. As a part of The Brandtech Group , were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. OLIVER+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide. As a part of The Brandtech Group , were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Resource Manager Location: Remote working until further notice A Little Bit About the Role: Working with the Project Managers and Account Managers, the Resource Manager has strategic oversight of each market within various regions and ensures the account is resourced efficiently. Liaising with each market, the Resource Manager helps to assess capacity levels at key milestones before the projects land and works with the teams to provide resource solutions to support each project. The Resource Manager will also manage a portal that gives accurate capacity information and is updated regularly for any and / or all of the various markets within their regions. What Youll be Doing: Regularly meet with the dedicated Project, Account Managers and Account Directors from each market/channel to forecast incoming projects and build resource solutions to help capacity manage the regions Identify and resolve any potential resource conflicts and resolving/ or escalate to Production Leads/ Account Director prior to a crisis occurring. Help to provide solutions to bottle necked projects and how we can either (and not limited to): Share resource from other regions Stagger deliveries Stagger the start of projects Identify priority projects Look for opportunities of reusing assets, Works in close contact with the Resource Managers in other regions to ensure effective resource management, sharing resources across the globe where possible to support each other. Pull the weekly traffic report. Supply weekly reports pertaining to forecasted capacity and highlight any potential issues and / or lull s in capacity. Ensure on a daily basis that the team is all busy and work is being evenly spread amongst the team. Share weekly and monthly utilisation reports to showcase efficiencies gained, highlighted areas to be investigated where necessary Builds strong and mutually beneficial relationships will all discipline leads Responsible for allocating and monitoring Shared Talent Pool Knowledge of the contractual core team, assisting predictions of resource requirements. Help manage and complete campaign reports assigned at a global level and populated with market-level data and insights. Understand and master the resource management tool in order to ensure the most accurate and relevant data is gathered Identify a network of direct/reliable short-term support staff in localised areas Understanding and ensuring client specific contract terms are adhered to. Successfully manages the teams expectations on the delivery and capacity of the studio. Develop a deep understanding of the creative resources skills, work methodologies and establish a close working relationship Develop close working relationships with the other regional leads. What Youll Need: Excellent organizational and communication skills, including attention to detail Comfortable booking and managing resource in studio settings with high-volume, fast-paced work The ability to multitask effectively and deal with constant requests and changes The understanding of agency and account processes Good negotiation and problem-solving skills Experience dealing with global teams and resources. Encourages others and demonstrates good leadership skills in cross-discipline, multi-level team Challenges convention by exploring alternatives Possess an entrepreneurial spirit and willing to learn the key skills for running a business 3+ years of relevant experience in an agency setting is ideal. 3+ years of experience in the following: Resource scheduling management Creative concepting Campaign or creative asset production Adapting and activating toolkits Req ID - 11806 #LI-SB1 Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

JOB SUMMARY The Account Director, Global Sales Mumbai, manages and provides dedicated support to a targeted portfolio of complex GSO accounts. The position builds and maintains business relationships with key buying influences in order to achieve account market share goals across all Marriott Lodging brands. The primary focus is on opportunities to increase preference and loyalty and improve the overall buying process by emphasizing an ease of doing business with Marriott. In the role of Account Director, Global Sales Mumbai, this position has direct accountability for strategic sales activities within their assigned accounts. BUSINESS CONTEXT / CANDIDATE PROFILE Business Context: The role of the Account Director, Global Sales Mumbai is to support the GSO vision and mission by leveraging Marriott s products and services as a team leader or team member within their assigned account portfolio. By utilizing the processes of strategic account management and team-based sales, this position will be responsible for increasing Marriott s preference, loyalty and profitable share within their assigned accounts and contribute to overall GSO success through the direct sales efforts of Revenue Generation and Value Creation. The Account Director, Global Sales Mumbai develops Strategic Account Plans and executes activities for each account, to drive financial results, customer satisfaction and market integration in a direct sales environment. The Account Director, Global Sales Mumbai engages appropriate account team members and initiates pull-through activities in source and destination markets. Candidate Profile Experience Ability to use standard software applications, such as MS Office, Excel and Marriott International systems SFAWeb and MarRFP. Interpret financial statements, e.g., PL statements, annual reports, as appropriate, to assist in the formulation of an account plan. Articulates the financial benefits of a proposal as it pertains to the customer s business objectives. Brings cross-functional and cross-business knowledge to bear in developing business solutions. Develops strategic sales plan with actionable steps to attain revenue goals. Expresses oneself clearly, concisely and effectively in written and verbal settings. Minimum 8 years comprehensive experience in hospitality and travel industry sales Prior experience at a hotel property in the capacity of a team leader Prior experience in Group Intermediary, Corporate and Travel Management Company account management Experience in GDS, electronic reservations systems and transient reservations process Experience with group sales process Attributes: Demonstrates self confidence, high energy and enthusiasm Professional appearance and manner Advance problem solving and analytical skills and shows confidence in decision making Strong presentation skills with ability to present ideas, expectations and information in a concise well -organized manner Team player and coach with exceptional communication skills Skills and Knowledge Ability to engage with account s preferred strategic suppliers (e.g., channel partners, intermediaries, travel management companies) to collaborate and strengthen the overall relationship, and to ensure that key deliverables satisfy the end user. Ability to use standard software applications, such as MSOffice, SFA etc. Acts decisively to recover from mistakes; knows how to develop/propose/initiate solutions and when to involve leader. Acts independently to improve and increase skills and knowledge. Approaches opportunities with curiosity and open-mindedness; displays creativity and innovation. Crafts offers that leverage and capitalize on cross-organizational strengths that demonstrate value beyond just the product or service being sold. Can effectively articulate the financial benefits of a proposal as it pertains to the customer s business objectives. Collects and analyzes key information about the customer s business and/or operation. Delivers clear, evenly paced presentations and tailors message to appropriate audience. Delivers on commitments to customers, supervisors and peers. Develops opportunity sales plan with actionable steps to attain revenue goals. Holds self and others accountable for achieving results. Displays leadership in understanding the agendas and perspectives of others. Expresses oneself clearly, concisely and effectively in written and verbal settings. Expresses self well in groups and in one-on-one conversations. Gains the confidence and trust of others through their own authenticity and ethical standards. Generates enthusiasm for ideas; wins support from others; negotiates persuasively. Identifies cultural influences that impact account relationships and deliverables. Identifies and acts on near term sales opportunities and forecast longer term sales opportunities, in alignment with Marriott s business needs. Is adept at marshalling people resources when influencing without authority. Keeps up-to-date on, and leverages available resources to meet the objectives of Marriott/Account initiatives. Knows the strengths and weaknesses of competitors; leverages strengths and counters competitive threats. Listens patiently and carefully to input; clarifies others points of view; listens well in a group setting. Negotiates terms and conditions, commitments, and customer issues that balance the needs of the customer with the needs of the business. Shares credit with others. Uses understanding of customer s organizational structure to enhance account management. Works effectively leading and participating in a virtual team-based environment Education or Certification Qualification in hospitality management, business administration or a related field strongly preferred MBA is preferred not mandatory English language written and spoken. Business Results Develops account strategies and executes activities to drive financial results, customer satisfaction and market integration in a direct sales environment. Account Management: Focuses on building a strong, sustainable relationship within GSO account portfolio. Maximizes profitable market share for all Marriott brands through concentrated effort on the ease of doing business. Revenue Generation: Works with Revenue Management, Market, Region and Property to ensure proper pricing and maximization of account revenue potential. Value Creation: Leverages the attributes of Marriott Intl. to create effective solutions that the account considers to be of high value. Builds distinct competitive advantage (preference and loyalty) and decrease price sensitivity through effective implementation of value and solution offerings. Customer Preference Loyalty: Validates knowledge of account and client needs through regular satisfaction assessment. Develops and/or supports solutions to alleviate customer issues/concerns. Market Integration Leadership: Leads or participates in effective account teams around each account, including all relevant members from high revenue/high potential source and destination markets. Reduces vulnerability of account partnership by developing relationships with key buying influences. Develops a trusting and respectful business relationship with internal constituents by meeting or exceeding account management expectations. Technical Expertise (Learning and Applying Personal Expertise) The following are specific responsibilities and contributions critical to the successful performance of the position: Account Management Accurate qualification of potential accounts; re-qualification of existing accounts. Establishes and maintains complete and up-to-date information on each account. This includes a thorough understanding of the account s needs, history, plans, issues, organizational structure, strategies, existing business alliances and key competitors. Interprets financial statements, e.g., PL statements, annual reports, as appropriate, to assist in the formulation of an account proposal. Maintains account information in SFA to ensure accurate and up-to-date account reporting. Manages all resources within budgeted guidelines. Proactively develop goals and objectives to support the strategic account plan. Represents all brands of Marriott Lodging. Responsible for proactive account or segment sales. Supports data gathering, reporting tracking functions. Revenue Generation Identifies, develops, initiates and manages opportunities based on their fit with broader strategic account initiatives. Identifies key purchase points and decision-makers that influence the buy decision. Networks account teams to maximize coverage of key contacts and revenue streams. Partners with HQ support for annual pricing process, requests for pricing (RFPs) and related maintenance activity. Relates customer needs to product capabilities. Routinely quantifies the business impact to both the customer and Marriott. Works with Revenue Management to support account strategy in-market. Value Creation Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. Brings cross-functional and cross-business knowledge to bear in developing business solutions. Delivers value-added products and services to create long term customer loyalty. Establishes and maintains relationships with key buying influences by developing and delivering ease of doing business solutions that create and provide unique value and positioning. Positions self as Subject Matter Expert in terms of customer or account activity, business segment activity or market/region activity. Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats Customer Preference Loyalty Conducts information-oriented sessions at each level of influence within the account or customer base in order to foster and maintain commitment to Marriott as a strategic supplier/partner. Counsels internal stakeholders on optimal negotiating stance. Delivers value-added products and services to create long term customer preference and loyalty. Delivers on commitments to customers. Focuses on two-way communication to ensure win-win relationship is maintained. Proactively seeks feedback from customers using resources and tools of GSO. Uses knowledge of Marriott s operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration Leadership Assists people from diverse cultures and backgrounds to effectively contribute and succeed in the account team. Demonstrates benefits of total account management and team-based sales. Ensures that account sales strategies are communicated, implemented and updated as market conditions fluctuate. Facilitates educational opportunities that enhance credibility and integration between GSO and internal stakeholders. Identifies and cultivates relationships with key colleagues and stakeholders in other parts of the organization. Participates in professional and industry organizations (e.g., SAMA, ACTE, PCMA, MPI, ICE, etc). Participates with account team in market pull-through activity. Provides opportunities for communicating account needs throughout organization. Supports in-market needs of properties in a given regional area. Utilizes account team for Best Practice sharing and problem solving. Other Performs other duties as assigned to meet business needs. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Develop a deep understanding of client businesses, industries, and trends, proactively anticipating challenges and providing strategic counsel. Maintain seamless communication between clients and account teams, effectively resolving any misunderstandings. Oversee high-quality project implementation within budget and timelines. Strategic Thinking & Execution: Demonstrate strong decision-making skills, identifying problems and implementing solutions efficiently under pressure. Provide support to senior management on crisis management initiatives as needed. Cultivate relationships with key media and influencers relevant to client industries. Integrate digital and social strategies into integrated communications programs, collaborating with the digital innovations team to develop and execute impactful campaigns. Business Development & Growth: Partner with senior leaders to identify and capitalize on opportunities to expand existing accounts. Leverage social media monitoring to uncover and pursue new business leads. Experience that contributes to success: Solid understanding of proposal development, costing, and other agency operations 7+ years of relevant experience in digital communications or a related field. Proven ability to understand and implement processes, effectively aligning teams to new tasks and workflows. Excellent communication, interpersonal, and presentation skills. Strong organizational and time management abilities.

Job Description: Account Management Strive to exceed client expectations and maintain strong and trusted relationships internally and externally. Work with client account team to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts Proactively identify potential obstacles internally and externally and navigate the organization to address and resolve issues Establish strong working relationships with internal teams and client leadership team, fostering a collaborative, energized internal account team Produce and interpret project and financial reports for internal and external reference/communication Ensure compliance with operational processes and demonstrate growing understanding and implementation of internal processes. Manage weekly revenue forecasts/opportunities. Develop comprehensive understanding of revenue recognition models and contractual billing/invoicing types to support finance and forecast accuracy. Manage monthly invoices and payment follow-ups to minimize the days outstanding Partners with sub-practice Project Managers/Project Leads to understand timeliness and provide delivery of quality of client deliverables, reports, change requests and proposals Support Sr Account leads to manage the Salesforce account review plan, account map and account health updated monthly Account Growth Support Ability to listen to client needs through probing, identify potential selling / revenue opportunities and escalating to Sr Account Director (or CP) Manage SOW renewals /change orders with the client and Merkle legal teams Support account management team in researching and gathering market intelligence, strategic analysis, and proposition development to increase business opportunities for Merkle Develop a working knowledge of Merkle GTM (Go To Market) strategies Location: New delhi Brand: Merkle Time Type: Full time Contract Type: Permanent

Big thinker yet hands-on in execution. Exemplary track record of experience in the India market. Natural entrepreneurial spirit and love for social media. Overall leader who runs the day to day, keeping the wheels moving and your client and team motivated Gatekeeper of the brand equity and quality control of work prior to it leaving the building. Manages overall client s business, ensuring that we are delivering for the client s business everyday. Identify and pursue opportunities to expand existing client relationships and contribute to new business development efforts. Participate in pitches and presentations to potential clients. Navigate a portfolio of brands within a larger conglomerate or business group, and be deeply informed on the client s business, including all campaign performance, any competitive, as well as product cycle Deep and more proactive understanding of the client s business outside of our campaigns or the marketing context. Proactively identify needs of the client and business to sell-through incremental campaign opportunities to clients, that help them achieve the most efficient returns & results on their overall marketing dollars, while delivering best in class work that help grow client business Strong foundational and working knowledge of creative and media across major digital and social channels. Well versed in common marketing and media principles with a strong understanding of the social media platforms and their ecosystems. Your Experience 6+ years of relevant work experience in the media or advertising field, including an account management experience in the advertising landscape. Proven track record of successfully managing key client relationships and driving business growth Competencies: Business strategy, digital asset management, digital media planning and buying. Proficiency in written, verbal and presentation skills. Strategic sales planning, pipeline management, relationship building, digital market knowledge, negotiation skills, presentation skills, analytical skills. People management Worked with teams in complex, multi-geography, multi-cultural environments.

Big thinker yet hands-on in execution. Exemplary track record of experience in the India market. Natural entrepreneurial spirit and love for social media. Overall leader who runs the day to day, keeping the wheels moving and your client and team motivated Gatekeeper of the brand equity and quality control of work prior to it leaving the building. Manages overall client s business, ensuring that we are delivering for the client s business everyday. Identify and pursue opportunities to expand existing client relationships and contribute to new business development efforts. Participate in pitches and presentations to potential clients. Navigate a portfolio of brands within a larger conglomerate or business group, and be deeply informed on the client s business, including all campaign performance, any competitive, as well as product cycle Deep and more proactive understanding of the client s business outside of our campaigns or the marketing context. Proactively identify needs of the client and business to sell-through incremental campaign opportunities to clients, that help them achieve the most efficient returns & results on their overall marketing dollars, while delivering best in class work that help grow client business Strong foundational and working knowledge of creative and media across major digital and social channels. Well versed in common marketing and media principles with a strong understanding of the social media platforms and their ecosystems. Your Experience 6+ years of relevant work experience in the media or advertising field, including an account management experience in the advertising landscape. Proven track record of successfully managing key client relationships and driving business growth Competencies: Business strategy, digital asset management, digital media planning and buying. Proficiency in written, verbal and presentation skills. Strategic sales planning, pipeline management, relationship building, digital market knowledge, negotiation skills, presentation skills, analytical skills. People management Worked with teams in complex, multi-geography, multi-cultural environments.

As an Account Director at BURSON you are responsible for supporting the senior management to contribute to the company s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, generating new business, and developing strong teams. You are expected to be leader with leadership skills. You are also required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability. Burson is the global leader in communications, purpose built to create value for our clients through reputation. What you ll do: 1. Media Relations: Build and maintain strong relationships with senior editors and journalists Secure media coverage for clients Respond to complex media queries 2. Journalism: Proven experience of at least 5 years as a journalist covering BFSI sector and capital markets Excellent writing, editing, and communication skills. 3. Content Management: Develop and implement content strategies for clients Create and edit high-quality content Ensure timely and effective content distribution 4. Business Development: Support Directors and Senior Leaders in identifying opportunities for organic growth with existing clients and keep up with client and market changes that could lead to new business opportunities. Support our new business development process by actively developing business contacts through professional activities and network with professional contacts as a means of exchanging ideas and opening new client opportunities. Introduce existing clients to BURSON offices in other geographies to contribute to the regional/global growth of the company. 5. Talent Management: Coach, mentor, and delegate responsibilities to junior staff Foster teamwork and build morale and motivation within account teams ensuring that good performance and efforts are recognized. Create an inclusive and welcoming environment that engage all individuals without bias and demonstrate flexibility in a changing work environment. Support directors and senior leaders to help team members to identify development needs, acquire new skills and grow within the organization. Provide continuous constructive feedback to team members- not just during performance reviews- to develop the next generation of client leaders. Conduct learning and development programs and participate in staff retention initiatives. Serve as a role model to the junior staff, embodying the values of the company. 6. Financial Management: Know and meet billability targets. Act as a conduit between finance and the client servicing team to ensure that accounts are profitably managed; understand the reason for over and under servicing. Follow agency procedures for client budgets, budget tracking, contract approval and billing rates. Support senior leaders to prepare and manage annual budgets and forecasts of projected income. Manage your team and allocate resources for agency profitability. Understand client contracts and assist with the development of detailed scopes of work. Ensure that contracts and terms and conditions of businesses are issued and signed by all new clients prior to the commencement of work. Support your director to contribute to BURSON s business plans to increase market share and profits. Experience that contributes to success: Graduate or Postgraduate in any stream or professional qualification in the field of public relations or marketing communication. Between 7 to 10 years work experience in media relations, content management, public relations or the communications industry, out of which at least 4 years should be in an associate / director position servicing client.