Vice President, Digital Marketing & Media Bengaluru, Karnataka | Posted 19 hours ago APPLY NOW Job description Job Description: The role is a leadership role in which the candidate is responsible for building, scaling, and delivering on the vision of a high-growth digital marketing business within Zensciences. The role demands a founder s mindset, strong business acumen, and the ability to lead cross-functional teams to achieve growth and profitability. Key Responsibilities: 1. Business [ ] Job Description: The role is a leadership role in which the candidate is responsible for building, scaling, and delivering on the vision of a high-growth digital marketing business within Zensciences. The role demands a founder s mindset, strong business acumen, and the ability to lead cross-functional teams to achieve growth and profitability. Key Responsibilities: 1. Business Ownership & Revenue Growth Full P&L ownership of Zensciences Digital Deliver revenue with profitability benchmarks Develop pricing models and monetization strategies across service lines 2. Strategy & Innovation Define and execute the 2 3 year strategic roadmap Innovate service offerings: productized solutions, tech-enabled services, AI interventions Benchmark against global agency standards to maintain competitive edge 3. Client Growth & Success Anchor CXO relationships with marquee clients Drive upsells and cross-sell opportunities across accounts Ensure high CSAT, retention, and advocacy metrics 4. Team Leadership & Capability Building Lead a growing team of 30 60 across content, media, SEO, CRM, analytics Define org design, hire key talent, and run a strong performance management cadence Foster a culture of creativity, accountability, and experimentation 5. Operational Excellence Establish delivery SLAs, governance routines (MBRs/QBRs), and quality benchmarks Partner with operations and HR to scale infrastructure, processes, and training 6. Thought Leadership & Market Positioning Represent Zen Digital externally through events, publications, and speaking engagements Drive internal evangelism for digital transformation across Zensciences verticals Ideal Candidate Profile 15 20 years of experience in digital marketing or B2B consulting Proven P&L or business unit leadership experience having managed a business of minimum INR100 Cr and a team of 100 digital experts Deep understanding of SEO, performance, ABM, and content-led funnels Track record of team building, scaling operations, and client growth Strong executive presence and CXO relationships Share this position:
Operations Associate Bengaluru, Karnataka | Posted 19 hours ago APPLY NOW Job description We re looking for a high-energy, detail-obsessed Operations Associate to partner directly with our business / operation head. If you love solving problems, organizing chaos, and making things run like clockwork this role is for you. You ll be the go-to person for keeping our business units on track, our tools clean, and our reporting tight. [ ] We re looking for a high-energy, detail-obsessed Operations Associate to partner directly with our business / operation head. If you love solving problems, organizing chaos, and making things run like clockwork this role is for you. You ll be the go-to person for keeping our business units on track, our tools clean, and our reporting tight. From managing timesheets and resource allocation to building dashboards and tracking efficiency, you ll wear multiple hats and wear them well. This is not a backseat role . You ll be a core part of the leadership rhythm, owning the systems and processes that power our teams. We re looking for someone passionate, proactive, and willing to grow into a key operations leader. What You ll Own Timesheet and attendance tracking across teams Regular utilization and efficiency reporting Resource planning & allocation based on capacity and client needs ClickUp admin duties project creation, workflow management, automation Looker dashboards building, cleaning, and maintaining reports that matter IT operations laptop allocation, inventory tracking, onboarding readiness Daily coordination with BU leads to track project status and allocation Process optimization bring order, structure, and clarity to chaos CBO support own ops tasks that free up strategic time for the leadership What You Bring 3+ years of experience in business operations, project management, or admin Strong command over ClickUp, Google Sheets, and Looker (or similar BI tools) Excellent communication and coordination skills Proactive mindset you don t wait to be told what to do A love for structure, documentation, and systems Willingness to roll up your sleeves, problem-solve, and make things better Bonus: experience in a creative/marketing/agency setup Why Join Us? Work closely with leadership and learn how a fast-moving business is run Build systems that directly impact efficiency, profitability, and growth Be part of a smart, driven, and collaborative team that values ownership and action Opportunity to grow into a strategic operations lead Share this position:
Account Director Bengaluru, Karnataka | Posted 19 hours ago APPLY NOW Job description Account Director The Account Director is responsible for complete ownership of the the P&L, relationships, delivery, quality, planning, resourcing and operations of a particular business unit. The role is critical as it aims to build solutioning, servicing and delivery for clients and help build a culture of responsibility and performance. Responsibility: 1. Problem solving mindset: [ ] Account Director The Account Director is responsible for complete ownership of the the P&L, relationships, delivery, quality, planning, resourcing and operations of a particular business unit. The role is critical as it aims to build solutioning, servicing and delivery for clients and help build a culture of responsibility and performance. Responsibility: 1. Problem solving mindset: Critical and quick thinking, effective + prompt communication, and the ability to find solutions that align with both the client s and agency s goals Address challenges and issues that arise during the course of work. Be smart and fast or fail-fast with problem-solving, conflict resolution, and decision-making to ensure smooth delivery 2. Relationship management: Build and maintain strong relationships with clients. Understand their business deeply, objectives, and challenges. Be the main point of escalation between the agency and the client Stay abreast of industry trends, market conditions, and opportunities. d. Provide clients with strategic insights, suggestions, competitve data and innovative solutions to help them achieve an advantage Work to retain existing clients by delivering exceptional service, demonstrating the value of the agency s work, and building long-term relationships 3. Delivery and Operation excellence: To ensure quality output and suggest the right solutions to customers b. Ensure 100% utilization of resources therefore driving efficiency 100% adherence to the quality standards Lower rework and wasted effort Plan workloads and work schedules Commitment to delivery timelines 4. Business Performance : The BU head is responsible for ensuring that the BU delivers on revenue and margin commitments. This includes Tracking team performance Analyzing performance of BU, understanding core issues and suggesting programs to alleviate issues/roadblocks Driving value with quality of work and fulfilment of revenue and margin goals d. Highlighting roadblocks /issues with executive s in a regular and structured manner Actively participate in new business development by identifying upsell opportunities within existing accounts and contributing to pitches and proposals for new clients. 5. Team management: Be empathetic. Lead and manage the entire team within the business unit. Provide guidance, mentorship, and support to ensure the team is working effectively and efficiently Ensure good cross-functional collaboration Reward and recognize efforts of team members and plan for making work fun and not another job Share this position: