Account Director (AD)

Location: Ahmedabad, India

About Us:

Core function areas

Business, Account & PR Program Ownership | Cross and Multi-Team Management | Crisis Management | New Business Development |Stakeholder Outreach | Strategic Planning & Execution | Advocacy Program Management | Media, Digital and Social Media PR Program Development | Team Building & Resource Planning

Key Responsibilities

·       Serve as the senior contact for clients, managing CXO-level relationships

·       Build trust by understanding the client’s business deeply (industry trends, competitors, challenges)

·       Provide strategic counsel on positioning, messaging, and long-term communication planning

·       Handle escalations and crisis situations with authority and confidence

·       Lead the development of annual/quarterly PR strategies, campaign ideas, and thought leadership platforms

·       Ensure strategies align with business objectives, not just media output

·       Oversee reputation management, crisis communication, and stakeholder engagement plans

·       Maintain relationships with senior editors, bureau chiefs, and key influencers

·       Open doors for high-value opportunities like CXO profiles, leadership opinion pieces, and industry features

·       Position clients in industry conversations and trend stories beyond routine coverage

·       Lead and mentor a team of Account Managers, Executives, and Senior Executives

·       Ensure quality and consistency across all client deliverables

·       Develop team skills in strategy, media relations, and client servicing

·       Manage workload allocation and performance of team members

·       Identify opportunities for organic growth within existing clients (new projects, campaigns, geographies)

·       Support business development by contributing to new business pitches and proposals

·       Own the profitability of accounts: manage budgets, track billing, and ensure resource optimization

·       Negotiate fees, retainers, and scopes of work with clients

·       Monitor account health and flag risks early

·       Review reports and convert coverage data into insights and recommendations for clients

·       Present quarterly or annual review decks to client leadership teams