Zonal Sales Manager

Role & responsibilities

• Responsible for overall Business Plan and Expansion of Retail Business
• Store Expansion - COCO, COFO, FOFO, as applicable in alignment with the Business Plan to achieve defined ROI/IRR
• Budgeting and overseeing P&L for ensuring achievement of Cost, Expense and Profitability KPIs
• Define SOPs and drive implementation
• People & Team Development, Engagement, and overall Employee Satisfaction at Retail Business Level in alignment with the HR Team
• Pricing, Promotions, Marketing to drive Growth for Retail Stores(Existing and New Stores) and applicable verticals, i.e. Retail Products, Services, Pet Grooming, Vet Care, Events, etc. in coordination with specific Function Leads
• Creating a go-to-market strategy for all new city launches and drive campaigns to kick off sales.
• Liaise with Sourcing / Product / Customer Service team to share feedback on products and process as and when needed
• Engage and motivate the team members towards target achievement, customer centricity and better performance, utilizing existing Engagement and RR platforms of the org and work towards building a motivated team at all stores
• Requires working for 6 days a week
• Track and analyze Stores and Team members performances on a daily basis and execute measures to enhance performance - includes driving training initiatives with the LD team, individual coaching and mentoring
• Creating strong relationships with key client stakeholders at both senior and mid-management levels- Identifying and solving team and customers issues strategically

Preferred candidate profile

• 12-15 Years experience in Retail
• MBA in Sales & Marketing/Retail/General Management from a Tier 1 Institute (Preferred)
• Should be a Pet Lover (preferably a Pet Parent) and comfortable with Pets.
• Effective & Impactful Communication (Written & Verbal).
• Time Management, Delegation and Decision Making.
• Negotiation Skills.
• Leadership Ability to Mentor, Motivate and Coach to Inspire Results.
• Team player - experience in working coordination with multiple functions.
• Ambiguity handling.