Zoho One Project Manager

Elite Tech Corp is looking for an experienced Zoho One Project Manager to lead end-to-end implementation and enhancement projects across Zoho applications. The role involves project planning, coordination with key users, managing cross-functional teams and ensuring successful delivery aligned with business needs.

Key Responsibilities:

1.Project Management & Coordination

• Lead and manage Zoho One implementation projects and guide project team members.
• Coordinate with key users, internal teams and external partners.
• Plan project scope, timelines, deliverables and resources.
• Track project progress, manage risks, resolve issues and handle escalations.
• Ensure project milestones are met and provide regular status reports to management.

2.Client & Stakeholder Management

• Act as the primary point of contact for clients and stakeholders.
• Conduct regular client meetings to share updates and gather feedback.
• Maintain strong client relationships and ensure alignment of expectations.

3.Business Requirements & Design

• Work with users to understand business processes and map them to Zoho modules.
• Review and approve solution designs and specifications.
• Ensure delivered solutions meet business needs and quality standards.

4.Risk & Escalation Management

• Identify project risks early and implement mitigation strategies.
• Handle escalations promptly to minimize impact on project delivery.
• Maintain transparent communication on risk items with stakeholders.

5.Team Collaboration & Performance

• Allocate and assign tasks based on team capacity and project priorities
• Review work outputs for accuracy, quality, and timely delivery.
• Oversee timesheet submissions and approvals.
• Work closely with development, QA, design and operations teams.

6.Training & Change Management

• Identify user training needs and manage training programs.
• Support change management to ensure smooth adoption of Zoho One solutions.

Qualifications:

• 4+ years of project management experience or atleast 2 years of development & 2 years of project management.
• Experience implementing Zoho apps (CRM, Books, Creator, Analytics, etc.)
• Zoho certifications (CRM, Books, Creator, etc.) are an advantage.
• Strong understanding of business processes (Sales, HR, Finance, Operations).
• Experience in integrations, data migration, change management and user training.
• Excellent communication, stakeholder management and team leadership skills.
• Flexible with shift timings.
• Immediate Joiners are preferred
• Onsite only.
• Multilingual candidates who can speak English, Hindi, Kannada, or Malayalam are preferred.

Job Type: Full-time

Pay: ₹250,000.00 - ₹450,000.00 per year

Application Question(s):

• Do you have experience in working at Zoho Ecosystem

Location:

• Coimbatore, Tamil Nadu (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person