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Zoho CRM & Implmentation Specialist

3 years

0 Lacs

Ahmedabad Gujarat India

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

crm saas power integration marketing sap salesforce automation software data troubleshooting service segmentation reports support onboarding compliance shopify mapping retention collaboration communication scaling

Work Mode

On-site

Job Type

Full Time

Job Description

🚀 We're Hiring: ZOHO SaaS/CRM Specialist | Dermatouch (D2C Skincare Brand)


📍 Location: Ahmedabad] | 🕒 Experience: 3+ Years | 💼 Full-time


Only with experience between 3 to 5 years may apply. This is not a senior profile


Dermatouch


integration of e-commerce platforms to marketing tools and sales CRMs


SAP, Salesforce, MS Dynamics, HubSpot


🔧 Key Responsibilities:

  • Manage and maintain the company’s CRM platforms across sales, marketing, and customer service.
  • Integrate CRM with e-commerce tools, marketing automation, customer care software, and other third-party apps.
  • Ensure data hygiene, platform performance, and timely troubleshooting of technical issues.
  • Collaborate with sales, marketing, tech, and customer service teams to optimize CRM use for campaigns, segmentation, and automation.
  • Customize workflows, dashboards, and reports to support actionable insights.
  • Manage new feature rollouts, upgrades, user onboarding, and training.
  • Work closely with tech vendors, ensuring SLAs, compliance, and performance benchmarks are met.


🧠 What We’re Looking For:

  • 3+ years of hands-on experience managing CRM systems, preferably in a

    SaaS or D2C

    environment.
  • Strong knowledge of

    SaaS,

    Salesforce, Microsoft Dynamics, HubSpot

    , and other sales/marketing tech stacks.
  • Proven experience in

    CRM integrations

    with e-commerce tools like Shopify, Klaviyo, or similar.
  • Solid understanding of customer journey mapping and retention strategies.
  • Data-driven mindset with knowledge of attribution modeling, funnels, and conversion metrics.
  • Excellent cross-functional collaboration and communication skills.


Why Join Us?

Be part of a mission-driven team that’s solving real skincare problems for millions. We’re scaling fast and investing in the best tech, talent, and tools. This is your chance to build CRM excellence from the ground up.

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