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2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
Genpact (NYSE: G) is a global professional services and solutions firm that is committed to delivering outcomes which shape the future. With a workforce of over 125,000 individuals spanning across 30+ countries, we are fueled by curiosity, agility, and a drive to create enduring value for our clients. Our purpose, the relentless pursuit of a world that works better for people, empowers us to serve and transform leading enterprises, including the Fortune Global 500, by leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. As a Process Developer at Genpact, you will be tasked with working across various categories, necessitating a diverse range of category knowledge. Your role will require you to dynamically and flexibly engage with subject matter experts to achieve objectives effectively. Key Responsibilities: - Conduct Spot Buy negotiations and Compliance checks. - Maintain a comprehensive understanding of client processes and policies. - Demonstrate a strong work ethic and the ability to work both independently and collaboratively within a team-oriented environment. Qualifications Required: Minimum qualifications: - Possess a graduate degree or equivalent with a strong academic background. - Exhibit good communication and analytical skills. Preferred qualifications: - Previous experience in Procurement and Sourcing is advantageous. - Proficiency in effective probing, analyzing, and understanding skills. - Strong problem-solving abilities with a customer-centric approach. - Demonstrated proficiency in written English with a neutral English accent. - Ability to work on a flexible schedule. - Attention to detail and accuracy. - Basic proficiency in Excel and PowerPoint skills. If you are seeking a challenging opportunity in a global firm with a commitment to excellence and innovation, we invite you to apply for the position of Process Developer at Genpact. Your contributions will play a pivotal role in driving operational success and shaping the future of professional services. Location: India-Jaipur Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting: Aug 12, 2024, 4:32:27 PM Unposting Date: Ongoing Master Skills List: Operations Job Category: Full Time,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees spread across 30+ countries, we are fueled by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients. Driven by our purpose of relentlessly pursuing a world that works better for people, we cater to and transform leading enterprises, including the Fortune Global 500, through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate, Customer Service. As a Process Associate, your responsibilities will include responding to customer queries and concerns, making outbound calls to customers and employers, providing support for data collection to enable recovery of accounts for end-users, maintaining a deep understanding of client processes and policies, reproducing customer issues and identifying product bugs, and delivering excellent customer service. Additionally, you will be expected to demonstrate critical thinking and analysis skills, as well as a strong work ethic, with the ability to work both independently and collaboratively within a team environment. Qualifications we are looking for: Minimum Qualifications: - Graduation in any discipline - Freshers are eligible Preferred Qualifications: - Previous experience in a customer service role (chat/email/voice) - Effective probing and analyzing/understanding skills - Analytical skills with a customer-centric approach - Proficiency in written English with a neutral English accent - Ability to work on a flexible schedule, including weekend shifts If you are passionate about providing exceptional customer service, possess the required qualifications, and are eager to work in a dynamic and collaborative environment, we encourage you to apply for the Process Associate position at Genpact in Gurugram, India.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Full-time Software Developer at Integra Global Solutions Corp in Coimbatore, a division of Integra Corp, USA and Integra Ltd, UK, we are seeking an individual with over 4 years of proven software development experience, particularly proficient in PHP. Your role will involve working with secure APIs, SOAP, REST API, oAuth, and websocket, along with a strong understanding of web technologies such as HTML5, CSS, JavaScript, AJAX, MYSQL, jQuery, and Bootstrap. Additionally, familiarity with relational databases, version control tools, and web service development is essential. Experience in Object-oriented PHP programming and MVC frameworks, particularly Laravel, is preferred, and knowledge of frontend technologies like ReactJS and NodeJS is advantageous. To impress us, showcase your previous experience, adhere to sound programming principles, exhibit proficiency in written English, demonstrate enthusiasm and a positive attitude, and display a willingness to learn and adapt. In return, Integra offers you the opportunity to collaborate with international clients, receive world-class training in various skills, and benefit from planned career growth. Joining Integra means working in an excellent atmosphere, receiving timely salary and bonuses, and being part of a US corporation and a UK company that has shown continuous growth over the past 21 years. The senior management at Integra is known for being highly supportive. If you are interested, a walk-in interview is available at our office located at: Integra Global Solutions Corp No.1, Palsun Towers, 1st Street, Behind of KVB Bank Tatabad, Sivananda Colony, Coimbatore-641012. We look forward to meeting you and potentially welcoming you to our dynamic team at Integra!,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
As an Office Manager cum PA to the Managing Director, your primary responsibility will involve organizing and coordinating external communication with potential and current clients, partners, and associates. Additionally, you will be required to provide administrative support to the MD, handle day-to-day secretarial activities, manage travel arrangements, coordinate with various departments, assist with personal tasks, and prepare MIS reports. Your role will also entail drafting emails and communications, showcasing excellent coordination skills, and maintaining impeccable spoken and written professional English. You will be expected to manage the MD's agenda, assist in scheduling appointments, board meetings, conferences, and demonstrate the ability to multitask effectively. Furthermore, you should be capable of independently preparing various reports, possess strong computer skills, and demonstrate proficiency in MS Office applications. The ideal candidate must exhibit sincerity and responsibility in carrying out all secretarial work and excel in managing social media accounts such as Facebook, Instagram, Twitter, and other platforms. Moreover, you will act as an interface between internal functions of the organization and the management, ensuring appropriate follow-ups on internal and external commitments. This full-time position includes benefits such as cell phone and internet reimbursement, health insurance, and a performance bonus. The work schedule is during day shifts, and the location of work is in person.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
You are invited to join our team as a Chartered Accountant (Sr. Accountant) with a Leading CA firm in Mumbai. Your primary responsibilities will include handling Statutory Audits, Tax Audits, and Direct & Indirect Taxation matters. We are looking for a detail-oriented individual with a CA qualification and at least 1 year of experience in Audit & Taxation. As a Chartered Accountant, you will be expected to conduct various audits such as Statutory Audits, Tax Audits, and Internal Audits across different sectors. You will also be responsible for the preparation and review of audit reports and financial statements, ensuring compliance with accounting standards and regulatory requirements, as well as performing audit planning, execution, and completion procedures. In terms of Taxation, your role will involve handling Direct Tax compliance, including computation of taxable income, advance tax, filing of IT returns for individuals, firms, and companies. You will also assist in the preparation and filing of TDS returns, Form 26AS reconciliation, GST return filings, reconciliations, and advisory, as well as support in tax assessments, departmental replies, and appeals. To succeed in this role, you must possess strong knowledge of Income Tax, TDS, GST, and Auditing Standards, along with proficiency in Tally, Excel, and tax utility portals. You should be able to manage multiple clients with accuracy and timely delivery, demonstrate excellent written and verbal communication skills, analytical thinking, and attention to detail. If you are a motivated individual with excellent accounting knowledge and meet the qualifications mentioned above, we encourage you to apply for this position. Immediate joiners or those with a notice period of 10 days are preferred. Interested candidates can share their resumes at khushi@shunyatattva.co.in or contact 9869200181. Join us in our mission to deliver exceptional services in Audit & Taxation and grow in a client-facing role with Shunyatattva Management Consultant in Mumbai. Regards, Khushi Rane Hr. Manager- Human Resources Shunyatattva Management Consultant,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
bahadurgarh, haryana
On-site
As a support professional, you will play a crucial role in assisting the Managing Director with various tasks and functions related to business operations. Your responsibilities will include preparing business presentations for overseas clients and partners, coordinating with foreign delegates for meetings and visits, collecting and compiling business data for review, analyzing reports on production, sales, and quality, creating performance dashboards and business review reports, ensuring follow-ups on key action points, drafting communications on behalf of the MD, documenting meeting outcomes, and maintaining confidentiality with sensitive information. To excel in this role, you should possess a graduate or postgraduate degree, with a preference for candidates with a background in science and management. Additionally, you should have at least 3-5 years of experience in executive assistant, data analyst, or business coordination roles. Proficiency in Excel, PowerPoint, and written English is essential, along with the ability to effectively coordinate between departments and handle various tasks with confidence and professionalism. Familiarity with working in a factory environment and across different locations will be advantageous. This is a full-time, permanent position with benefits including Provident Fund. Fluency in English is preferred for this role, and the work location is on-site for in-person collaboration.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Fraud Operations Associate at Morgan Stanley, you will play a crucial role in the Technology & Operations Risk division by supporting the Firm in delivering industry-leading operational solutions to mitigate internal and external fraud risks. In this role, you will align the right functions, people, processes, and tools to ensure the Firm is well-protected against potential threats. The Technology division at Morgan Stanley focuses on leveraging innovation to establish connections and capabilities that drive the Firm forward, enabling both clients and colleagues to redefine markets and shape the future of communities. As a Cyber Security position at the Associate Level, you will be responsible for monitoring, detecting, and responding to security incidents, ensuring that the organization's systems and data remain safeguarded from security breaches. Your responsibilities will include monitoring and investigating real-time fraud alerts for WM E*Trade and ISG business, responding to fraud incidents by following the appropriate playbook, assessing and enhancing the effectiveness of fraud alerts, drafting and maintaining procedures, as well as attending regular Governance meetings and reporting to Senior Management. To excel in this role, it is desirable to have experience in fraud or breach investigations, a general understanding of different fraud types and characteristics, data analytic skills, and a methodical approach with strong analytical skills. You should be self-motivated, proactive, and capable of working efficiently both independently and as part of a team. Attention to detail, task orientation, inquisitiveness, and excellent communication skills in English are essential qualities for this position. Morgan Stanley, a global leader in financial services since 1935, is committed to providing first-class service and upholding a high standard of excellence. Our values, which include putting clients first, leading with exceptional ideas, and fostering diversity and inclusion, guide our decisions and actions every day. We offer an environment where you can work alongside talented individuals in a supportive and empowering setting. Our diverse and collaborative teams are fueled by a commitment to excellence and creativity, supported by comprehensive employee benefits and perks. As an equal opportunities employer, we strive to create a supportive and inclusive environment where all individuals can thrive and maximize their potential. Our workforce is composed of individuals from diverse backgrounds, talents, and experiences, and we are dedicated to recruiting, developing, and advancing individuals based on their skills and merits. If you are eager to join a team that values innovation, impact, and collaboration, Morgan Stanley offers ample opportunities for growth and development. Visit https://www.morganstanley.com/about-us/global-offices to learn more about our global offices and the diverse opportunities available within our organization.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
indore, madhya pradesh
On-site
Narmadatech is an IT consulting and solution provider that collaborates with customers worldwide. With extensive experience and a comprehensive intelligence system spanning various industries and domains, we aim to transform our customers into highly successful and high-performance organizations. Established in 2012, Narmadatech is based in Indore, India. Our unwavering commitment to quality and spirit of innovation have enabled us to serve over 1200 clients in 22 countries, with a remarkable client retention rate of 55%. Narmadatech caters to a wide range of clients in the current global economy, from small to large businesses. Our stakeholders rely on us for innovative solutions, expertise, and services in Web, Mobility, and IT Consulting. We are experiencing rapid growth, expanding by 150% annually. Our primary objective is to deliver robust, scalable, viable, and quality solutions while meeting strict deadlines. If you aspire to kick start your career in the IT industry, this is the perfect opportunity for you. We are seeking a Content Strategist who possesses: - Sound knowledge of both written and verbal English. - Internet-friendly skills. - Willingness to learn. - High passion towards future goals. - A high level of dedication towards work. In this role, you will undergo a two-month training program where you will learn various aspects of digital marketing and content creation. The company will cover your travel allowances during this training period. Upon successful completion of the training and based on individual performance, you will be onboarded for the specific position from the third month. This opportunity offers a unique blend of earning while learning. We welcome candidates who are Any Graduate/Any Post-Graduate to apply for this full-time position. Join us for a complete learning experience that fosters both personal and professional growth.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for serving as an External Member on the Internal Committee (IC) of our client organizations as per the guidelines of the POSH Act, 2013. This role requires you to bring an independent and third-party perspective to the IC, ensuring compliance and management of timelines as required by law. Your expertise will be crucial in guiding the client and their IC on the legal framework of the POSH Act and other related laws. Additionally, you will be expected to provide legal insights, draft documents, and reports from a legal standpoint as necessary. Qualified candidates should possess an LLB/LLM degree, preferably with experience in areas such as social work, women's rights, legal aid, human rights, gender justice, workplace diversity, corporate laws, or employment laws. A minimum of 1 year of work experience in the corporate sector is required. Proficiency in understanding the POSH Act, 2013, its rules, and relevant case laws is essential. Fluency in written and spoken English is a must, with proficiency in Hindi and Telugu being preferred. Experience in drafting legal opinions, documents, reports, and petitions is also necessary. Your role will also involve demonstrating knowledge of workplace policies and legal systems, along with the ability to handle sensitive cases involving trauma and interpersonal conflict. You should exhibit objectivity, attention to detail, and a compliance-oriented approach. The capacity to work methodically, meet deadlines, and a willingness to learn, explore, and grow are key attributes for this position. Desirable achievements may include published articles, research, or conducted workshops on gender justice, workplace safety, or recognition by reputable forums/organizations for work in women's rights, law, or Diversity, Equity, and Inclusion (DEI).,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As an OEM Customer Care Representative, your primary responsibility will be to address inquiries from OEM customers in a prompt and efficient manner. You will liaise with customers to ensure their orders and delivery requests are accurately booked into SAP in a timely fashion, and handle any necessary changes that may arise. It will be crucial to collaborate with various teams including sales, supply chain, logistics, and finance to facilitate a smooth order-to-cash process. Additionally, you will be tasked with following up on customer complaints to uphold a high level of customer satisfaction. Addressing reasonable customer requests to provide value-added services will also be part of your role. Furthermore, you will be expected to support the sales team by assisting with reporting and addressing other inquiries as needed. The ideal candidate for this position should have a minimum of 3 years of experience, preferably in a customer service or sales operations role. A bachelor's degree in business, commerce, or a related field is required. Strong communication skills, both oral and written, are essential. Proficiency in SAP is preferred, and fluency in English is a must. A strong sense of responsibility, a service-oriented attitude, and the ability to work effectively within a team are key qualities we are looking for in potential candidates. If you meet these qualifications and are ready to contribute to our team, please contact Soi Kim Kee at suki.kee@ams-osram.com or call +65 62402395.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As the Global Partner Program Lead at Snowflake, you will play a crucial role in overseeing the performance of Partner Program Specialists to ensure program objectives are met and partners have an outstanding experience within the Snowflake Partner Network (SPN). Your responsibilities will include guiding the team in supporting partners through key activities such as onboarding, advancing in the program, training, certification, and program renewal. You will be accountable for driving measurable results aligned with program goals and directly engaging with partners to enhance their experience. The ideal candidate for this role must be an Advanced English Speaker with fluency in verbal and written English. Additional language capabilities in Japanese or Mandarin are a plus. You should have experience in managing people, building teams, and providing customer or partner service. A minimum of 3 to 5 years of job experience in roles related to Partner Programs, Partner/Customer Support, Partner/Sales Operations, Project Management, Sales, Teaching/Training, or Customer Success Management is required. Exposure to channel programs is advantageous. Strong organizational skills, time management, and attention to detail are essential for driving a high volume of projects effectively. You should possess the ability to develop and deliver messages and presentations to executive audiences, influence cross-functional teams, and work in a leadership role. Problem-solving skills focused on process improvement and partner experience enhancement are crucial for success in this role, along with the ability to thrive in a fast-paced environment with a dedication to partner success and program management. Your responsibilities will include overseeing the performance of Global Partner Program Specialists, acting as an escalation point for partner-related issues, collaborating with cross-functional teams to drive program success, ensuring consistent delivery of best practices to partners, monitoring team performance metrics, identifying opportunities for enhancement, providing coaching to specialists, leading strategic initiatives, assessing the effectiveness of onboarding processes, and interacting with partners to guide them through the SPN programs. Snowflake is a rapidly growing organization, and we are seeking individuals who align with our values, challenge conventional thinking, and drive innovation. If you are passionate about making an impact and contributing to the growth of Snowflake, we encourage you to join our team. For further details on job location, salary, and benefits information for positions in the United States, please refer to the job posting on the Snowflake Careers Site at careers.snowflake.com.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
indore, madhya pradesh
On-site
As an IT Solutions Consultant at DHL IT Services, you will be part of a global team of over 5600 IT professionals dedicated to connecting people and driving the global economy through innovative and sustainable digital solutions. Operating beyond borders, we continuously push the boundaries of logistics, allowing you to make a significant impact by shaping the technology backbone of the world's largest logistics company. Our offices in Cyberjaya, Prague, and Chennai have been recognized as #GreatPlaceToWork, underscoring our commitment to providing exceptional employee experiences. In this role, you will play a crucial part in ensuring the timely delivery of DHL packages worldwide while maintaining the security of customer data. Custom Clearance is a key aspect of meeting transit time expectations, requiring you to analyze custom requirements and message specifications with relevant authorities to provide solutions that align with regulatory standards for our Business Partners in DHL Express. You will be responsible for offering third-level day-to-day operational support, investigating and resolving incidents that have not been resolved at lower support tiers. Collaboration with other IT support teams and specialists will be essential in troubleshooting complex issues, particularly concerning firmware bugs, vulnerabilities, and other technology-related challenges that may arise. As a superhero for any telecommunication or security system issues within the DHL Group environment, you will also oversee the management, proposal, and implementation of necessary changes to security devices in IT Services Data Centers, ensuring global availability of essential DHL Group services. Your expertise in security technologies such as Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud will be invaluable in supporting these systems effectively. To excel in this role, you should possess strong analytical and consultancy skills, along with a solid understanding of Custom Clearance processes. Proficiency in custom messaging specifications and the ability to work independently while managing tasks efficiently under time and workload pressures are crucial. Given the multinational nature of our environment, effective communication in spoken and written English is essential for successful cross-regional collaboration with teams worldwide. In return, we offer a range of benefits to support your professional growth and well-being, including hybrid work arrangements for a balance between in-office collaboration and remote flexibility, generous annual leave of 42 days excluding public/national holidays, comprehensive medical insurance coverage for self, spouse, and two children, with the option to opt for Voluntary Parental Insurance at a nominal premium. Additionally, our in-house training programs provide opportunities for both professional and technical certifications. If you are ready to embark on this exciting journey and meet the requirements outlined above, we look forward to welcoming you to our dynamic team at DHL IT Services.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
We are looking for a detail-oriented and academically strong Content Editor to join our team working on the NEET UG preparation platform. The ideal candidate should possess a strong command of written English, a solid foundation in science subjects (Physics, Chemistry, Biology), and a passion for delivering high-quality educational content to students across India. You will be responsible for proofreading, editing, and enhancing the clarity, accuracy, and academic rigor of questions, explanations, and learning resources tailored for NEET UG aspirants. Your key responsibilities include editing and proofreading science content (MCQs, explanations, concept summaries), verifying the correctness of physics equations, chemical structures, and scientific terminologies, collaborating with subject matter experts to improve content quality, and providing constructive feedback for content improvement and standardization. The qualifications required for this role include a Bachelor's degree in a science-related field (Physics, Chemistry, Biology, or related discipline) with a strong academic record, minimum 80% marks in 12th standard (CBSE/ICSE/State Board or equivalent), excellent command over written English and grammar, strong understanding of NEET UG-level science concepts, equations, and problem-solving approaches, and familiarity with academic content writing or editing (preferred). Desirable traits for the ideal candidate include a passion for education technology and interest in improving how students learn, ability to spot scientific inaccuracies or ambiguous phrasing in educational material, prior experience with content management systems or structured JSON-based flashcards (preferred but not mandatory), self-driven, meticulous, and responsive to feedback. In return, we offer flexible working hours, an opportunity to contribute to a cutting-edge EdTech product, and the chance to work with a passionate and mission-driven team of educators and technologists.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
At Atlys, our mission is to enable every person on earth to travel freely. We believe that by making travel more efficient, we can contribute to creating a more open world. One of the biggest pain points for travelers is dealing with visas, and we aim to address this by automating the process completely. We are seeking talented individuals who are passionate about shaping the future of travel with us. As part of Atlys, delivering exceptional customer experiences is our top priority. Our Guest Delight team engages with customers through calls, chats, and emails across various shifts. We are currently looking for a Customer Experience Lead who will play a crucial role in ensuring the quality of these interactions. The role involves monitoring customer conversations, providing feedback to team members, and conducting training sessions to enhance communication standards. Key Responsibilities: - Review and audit customer conversations regularly across all shifts. - Evaluate interactions based on a defined quality framework and document scores and insights. - Provide constructive feedback to team members to drive improvement. - Identify communication gaps and develop training modules to address them. - Conduct coaching sessions and training workshops. - Maintain training trackers, audit records, and progress reports. - Collaborate with relevant teams to align on communication key performance indicators (KPIs). - Update training content, standard operating procedures (SOPs), and tone of voice guidelines in line with customer expectations and brand values. - Share insights with leadership on team performance and training impact. Ideal Candidate: - 2-5 years of experience in communication training, quality assurance, or customer service coaching. - Proficiency in professional communication etiquette across voice, chat, and email. - Excellent spoken and written English skills; additional languages are a plus. - Ability to analyze customer interactions, deliver feedback, and build communication capabilities. - Familiarity with QA tools, CRM/chat platforms (e.g., Freshdesk, Exotel), and Google Suite. - Detail-oriented, empathetic, and dedicated to improving customer service standards. - Willingness to work different shifts or adjust schedules as needed. If you are excited about contributing to a connected world through seamless travel experiences, we invite you to join our team. Become part of the Atlys revolution and help simplify global travel, one visa at a time! Apply now to be a part of our journey.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Are you a talented HR professional with a passion for recruitment and a knack for utilizing MS-Office and MS-Excel Do you have excellent written English skills and are looking to join a dynamic team at SaaSAro If so, we want you to join us as our HR Executive! Lead end-to-end recruitment processes, from sourcing candidates to conducting interviews and making offers. Develop and implement effective recruiting strategies to attract top talent in the industry. Manage employee relations and ensure a positive work environment for all staff members. Utilize data-driven insights to analyze HR metrics and make informed decisions. Collaborate with department heads to understand their staffing needs and provide HR support. Conduct onboarding and training programs for new hires to ensure a smooth transition into the company. Stay updated on HR trends and best practices to continuously improve our HR processes. If you are a proactive and driven individual who is ready to make a difference in the HR field, apply now to be a part of SaaSAro's exciting journey! About Company: We are building a SaaS product for hotel owners and vacation rentals. About 80% of hotel operations like guest check-ins, room upgrades, and pricing synchronization on OTA's are done manually and lead to a negative customer experience.,
Posted 1 month ago
10.0 - 14.0 years
0 - 0 Lacs
maharashtra
On-site
The Sr. Manager Credit Control position at our company in Malad Mindspace is seeking an individual with over 10 years of experience to handle credit assessments, decisions, and terms and conditions. As a Credit Controller, you will be responsible for continuous follow-ups with customers via mail, phone, and visits, proficient in spoken and written English. You will also be in charge of submitting monthly/quarterly/half-yearly invoices to customers through email and physical visits, as well as monitoring and reconciling receivables accounts on a monthly basis. Additionally, preparing reports using Microsoft Excel, achieving monthly collection targets from customers, updating the follow-up tracker daily, and ensuring timely collection of cheques from customers are essential responsibilities of this role. The ideal candidate should have experience in handling a team, possess excellent teamwork, organization, and communication skills, strong analytical skills with attention to detail, and at least a Bachelor's Degree in Accounting, Finance, Business, Mathematics, or related field. Familiarity with data entry and analysis, as well as the ability to listen to customers and negotiate successful solutions, are also required. If you are looking to join a dynamic team and contribute to our company's success, this Sr. Manager Credit Control position could be the perfect opportunity for you.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As an International Customer Service Representative (Night Shift) at our fast-paced global Business Process Outsourcing (BPO) company, you will be responsible for providing multilingual voice and digital support services for Fortune 500 technology, e-commerce, and fintech clients. Operating from our India-based contact centre, you will deliver round-the-clock customer experience solutions aligned with North American and European time zones. Your role will involve handling inbound and outbound voice calls, emails, and live chats from US/UK customers, with a focus on achieving first-contact resolution. You will troubleshoot product or service queries, accurately log cases in CRM systems, and escalate complex issues following Standard Operating Procedures. Meeting or exceeding daily key performance indicators for average handling time, customer satisfaction (CSAT), and service level adherence will be essential. Documenting interactions with clear, concise notes to ensure seamless follow-up across shifts is also a key responsibility. Collaborating with team leads to identify recurring issues and recommend process or knowledge-base improvements will be crucial. Upholding data privacy, security, and compliance standards (GDPR/PCI) during every customer interaction is a non-negotiable requirement. To excel in this role, you must have a graduate degree or equivalent with at least 1 year of experience in international voice support. Excellent verbal and written English skills with a neutral or US accent are essential. Proficiency in customer service CRMs such as Salesforce, Zendesk, or similar platforms is required. You should be available to work permanent night shifts, weekends, and Indian public holidays. A typing speed of 35+ words per minute with high accuracy is also necessary. Preferred qualifications include experience supporting Software as a Service (SaaS) or e-commerce products, knowledge of de-escalation and upselling techniques, and familiarity with ITIL ticketing workflows and remote troubleshooting tools. In return, we offer a fixed night-shift allowance, performance bonuses, and health insurance from day one. Door-to-door secure cab transport with GPS tracking is provided for your convenience. Our engaging and inclusive workplace offers paid learning modules and rapid career advancement opportunities to Quality Analyst or Team Lead roles within 18 months. If you are looking to deliver world-class customer experiences and accelerate your global support career, join us at our on-site contact centre in India (city allocation based on project). We are excited to welcome dedicated professionals who are passionate about providing exceptional customer service.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
The primary role involves being a Project Execution Taskmaster responsible for end-to-end turnkey project execution of Solar On Grid & BESS EPC with capacities ranging from 500 kW to 10 MW, including Rooftop & Ground Mount projects. Your responsibilities will include executing and/or overseeing all tasks such as site survey, design, procurement, dispatch, liaisoning, and project commissioning. It is crucial to manage post-commissioning performance uptime and ideate, execute, and/or oversee all activities necessary for the successful project delivery. Additionally, you will be responsible for periodic and required reporting and building & maintaining the requisite project management & control team. The ideal candidate should possess strong skills in spoken and written English, people management, and ERP/MIS. The desired employee profile includes individuals who seek challenges, are willing to step outside their comfort zone, and are committed to constant improvement. Qualifications required for this position include a B.E. in Electrical and a Govt. of Gujarat Supervisor License Certificate. Candidates must have a minimum of 4 years of experience in Solar EPC based in similar/junior roles, which is non-negotiable. As part of the recruitment process, mandatory reference checks will be conducted with at least 2 persons.,
Posted 1 month ago
8.0 - 15.0 years
0 Lacs
jalandhar, punjab
On-site
As a Manager Operations in Jalandhar, you will be responsible for overseeing and managing the operational aspects of the organization. You should have a Graduate and Diploma/Degree in Mechanical Engineering with 10-15 years of experience, specifically in roles such as Plant Head or Manager Production. Your role will require excellent administrative and interpersonal skills to effectively lead the operations. Additionally, you should be between the age of 30-45 years and married. In the position of Assistant Manager Sales & Marketing in Jalandhar, you will be tasked with handling sales and marketing activities. To qualify for this role, you must hold a Graduate and Diploma/Degree in Mechanical Engineering along with 8-10 years of experience in Sales & Marketing or Back Office functions. Your responsibilities will include managing customer inquiries, quotations, vendor approvals, and daily office correspondence. Proficiency in written and spoken English is essential, along with being computer savvy with a good typing speed. The ideal candidate for this position should be between 35-40 years of age and married.,
Posted 1 month ago
0.0 - 4.0 years
0 - 0 Lacs
jalandhar, punjab
On-site
As a Customer Relationship Manager (CRM) at our company located in Jalandhar, Punjab, you will play a crucial role in engaging with MIS Management and Customer Relationship Management. Your primary responsibilities will include handling various telephonic inquiries, preparing calling data, exhibiting strong convincing abilities, converting Cold calls into Hot calls, possessing comprehensive knowledge about the courses offered by the institute, conducting effective follow-ups, and managing work pressure efficiently to achieve targets while ensuring timely reporting. To excel in this role, you must be result-oriented and capable of working under pressure to deliver exceptional results. Additionally, you should demonstrate excellent command over spoken and written English as well as proficiency in the local language. Strong presentation and communication skills are essential, along with the ability to engage effectively with students and individuals from diverse age groups and social backgrounds. This position offers a competitive salary ranging from Rs 18,000 to Rs 25,000 per month and is open to both freshers and experienced professionals. It is a full-time job that requires you to work from the office during day shifts. If you are interested in joining our team and possess the necessary skills and qualifications, please submit the job application form provided below. Our hiring team will review your application and get in touch with you soon. We appreciate your interest in this opportunity and look forward to potentially welcoming you to our team. Thank you. Job Type: Full-time Schedule: Day shift Work Location: In person,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
As an International Customer Service Representative (Night Shift) in our fast-paced global Business Process Outsourcing (BPO) industry, you will be responsible for providing multilingual voice and digital support services to Fortune 500 technology, e-commerce, and fintech clients. Operating from our India-based contact centre, you will deliver round-the-clock customer experience solutions tailored to North American and European time zones. Your main responsibilities will include handling inbound and outbound voice calls, emails, and live chats from US/UK customers to achieve first-contact resolution. You will troubleshoot product or service queries, accurately log cases in CRM systems, and escalate complex issues following Standard Operating Procedures. Meeting or exceeding daily KPIs for average handling time, customer satisfaction (CSAT), and service level adherence will be crucial. Additionally, documenting interactions with clear and concise notes will ensure seamless follow-up across shifts. Collaboration with team leads to identify recurring issues and recommend process or knowledge-base improvements will be essential. Upholding data privacy, security, and compliance standards (GDPR/PCI) during every customer interaction is a key aspect of the role. To succeed in this position, you must have a graduate degree or equivalent with at least 1 year of experience in international voice support. Excellent verbal and written English skills with a neutral/US accent are required. Proficiency in customer service CRMs such as Salesforce, Zendesk, or similar platforms is a must. You should be available to work permanent night shifts, weekends, and Indian public holidays. A typing speed of 35+ WPM with high accuracy is also necessary. Preferred qualifications include experience in supporting SaaS or e-commerce products, knowledge of de-escalation and upselling techniques, as well as familiarity with ITIL ticketing workflows and remote troubleshooting tools. In return, we offer a fixed night-shift allowance, performance bonuses, and health insurance from day one. Door-to-door secure cab transport with GPS tracking is provided. You will be part of an engaging and inclusive workplace with paid learning modules and rapid career advancement opportunities to Quality Analyst or Team Lead within 18 months. Join us at our on-site contact centre in India (city allocation based on project) to deliver world-class customer experiences and accelerate your global support career.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You are expected to have a minimum of 2-3 years experience in Channel and Corporate sales, respectively. While IT industry experience is desirable, it is not essential. You should be self-driven, with a high degree of initiative and a proven record of meeting revenue targets. Being well-versed in generating business plans, sales reports, and forecasting is crucial. Familiarity with computer office applications, email, and the Internet is necessary. Fluency in written/spoken English and the local language of the region is required. Excellent communication and interaction skills are essential. You should be a quick learner with an aptitude for information technology and possess a valid driving license. Successful candidates will receive comprehensive training on the company's product portfolio, solutions, market trends, and industry insights. The role will involve regular intercity travel. An attractive remuneration and benefits package, including target-based incentives, will be provided. The position is based in Bangalore and entails overall responsibility for the company's Channel Sales nationwide. Channel Sales operations include establishing new channel partners and enhancing business relationships with existing partners. Resumes can be emailed to jobs@datalifecycle.com.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
andhra pradesh
On-site
You will be working as a Medical Scheduler / Patient Support Representative at [DFW Primary Care] located in Visakhapatnam. As a valued member of our healthcare team, your primary responsibilities will include handling patient inquiries, scheduling doctor appointments, resolving patient tickets, and assisting with insurance claims. Your ability to communicate effectively in clear and friendly U.S. English is crucial for ensuring an excellent patient experience. Your key responsibilities will involve answering inbound patient calls and emails, scheduling, confirming, rescheduling, and canceling medical appointments across multiple providers, assisting patients with insurance claim inquiries, clarifying patient tickets, complaints, and requests, and coordinating schedules and services with doctors, nurses, and clinical staff. It is essential to document all interactions, scheduling details, and resolutions accurately in the system while adhering to HIPAA and healthcare compliance guidelines in all communications and documentation. To excel in this role, you must be fluent in spoken and written English, have at least 1 year of experience in healthcare scheduling, patient support, or medical office administration, possess knowledge of medical terminology and insurance claim processes, demonstrate excellent phone etiquette, listening skills, and customer service approach, exhibit strong organizational and multitasking abilities, and be proficient in Microsoft Office and medical scheduling/EMR software. This full-time position comes with benefits such as health insurance, provident fund, a Monday to Friday night shift schedule, performance bonus, yearly bonus, and requires fluency in English. Your work location will be in person, and your dedication to providing compassionate and efficient patient support will be highly valued and appreciated.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
andhra pradesh
On-site
You are a compassionate and detail-oriented Medical Scheduler / Patient Support Representative joining our healthcare team. Your responsibilities include handling patient inquiries, coordinating doctor appointments, resolving patient tickets, and assisting with insurance claims. Your success in this role depends on your ability to fluently communicate in clear, friendly U.S. English and provide an excellent patient experience. In this role, you will answer inbound patient calls and emails with empathy and efficiency. You will be responsible for scheduling, confirming, rescheduling, and canceling medical appointments for patients across multiple providers. Additionally, you will assist patients with basic insurance claim inquiries, clarify patient tickets, complaints, and requests, and ensure timely follow-up and resolution. Effective communication with doctors, nurses, and clinical staff to coordinate schedules and services is crucial. Documenting all interactions, scheduling details, and resolutions accurately in the system and adhering to HIPAA and healthcare compliance guidelines in all communications and documentation is also part of your role. To excel in this position, you should be fluent in spoken and written English, with a strong understanding of U.S. conversational slang and tone. Ideally, you would have 1+ years of experience in healthcare scheduling, patient support, or medical office administration. Familiarity with medical terminology and insurance claim processes is a plus. Excellent phone etiquette, listening skills, and customer service approach are essential, along with strong organizational and multitasking abilities. Proficiency in Microsoft Office and medical scheduling/EMR software is required. This is a full-time position with benefits such as a flexible schedule, health insurance, and Provident Fund. The work schedule is Monday to Friday, night shift, with a yearly bonus. A Bachelor's degree is required, and fluency in English is a must. The work location is in person.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The company is urgently seeking a Personal Secretary to the Managing Director, specifically looking for a female candidate aged between 30 to 38 years. The role requires the candidate to be willing to travel both domestically and internationally with the MD. A high level of proficiency in written and spoken English is essential. Candidates with any degree or post-graduation are welcome to apply if they possess a good personality and have 3 to 4 years of experience in administration and documentation. Responsibilities of the role include scheduling and actively participating in meetings, as well as preparing proposals, Memorandums of Understanding (MOUs), and contracts. The working hours are from 9:00 am to 5:30 pm from Monday to Saturday. The salary for this position will be based on the candidate's profile, with additional incentives offered. The selected candidate must be willing to work in Kerala as well. This is a full-time position with day shift hours. The ideal candidate should have at least 3 years of experience in administration and must be fluent in English. The work location for this role is in person. If you are interested in this opportunity, please contact +91 7902707990 for further details.,
Posted 1 month ago
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