Workshop Manager

Job Description

Role & responsibilities Should monitor workshop of Two wheeler, Three Wheeler or Four Wheeler. Oversee workshops, manage employee relationships, and ensure high-quality services. Maintain and improve service level. Manage operations of the workshop. Estimate costs and time required for repair or maintenance of the vehicle. To test and confer with customers to obtain description of vehicle problems and discuss the necessary work to be performed. Scheduling repairs, assigning work orders, and managing inventory. Supervise and train technicians and mechanics to ensure that work is performed safely and efficiently. Maintain accurate records of repairs, labour hours, and parts used. Ensure that the workshop is clean, organized, and well-maintained. Develop and implement policies and procedures for the workshop, including safety protocols and quality control measures. Manage and track the performance of the workshop and its employees, including productivity, customer satisfaction, and profitability. Preferred candidate profile Any Graduate or above. 2 to 5 years of experience in the automobile or similar industry - Two wheeler, Three Wheeler or Four Wheeler. Key Skills Prior experience is mandatory. Experience in Automobile dealerships is an added advantage. Strong understanding of vehicle repair, maintenance, and body shop work. Ability to perform vehicle inspections to identify and address vehicle issues effectively. Strong organizational and communication skills. Ability to manage multiple priorities and work under pressure . Excellent problem-solving skills and attention to detail. Good customer service skills and the ability to build and maintain positive relationships with customers and team members. Leadership - Conflict resolution, team work, accountability, delegation skills, and facilitate decision-making. Inspires team members, enhances productivity, and cultivates a positive work environment.