Windows Server Engineer

Preferred candidate profile

Mode:

Role:

Experience:

Locations:

Notice Period:

Education:

Job Requirements (Mandatory Skills):

• Windows update (WSUS server background process),WDAC (Windows Defender Application Control ),Windows Activation,Windows Upgrade,Windows administration ,VMWare,Power management (Windows),Windows update log analysis, CBS log analysis,BitLocker

Important Note:

Apply only if you are comfortable with industry-standard hikes.

not be considered

Role & responsibilities

Skills: - 

Device and Deployment:

•        Windows Patching and DeploymentWindows Update
•        Windows Upgrade
•        Windows Licensing(Retail, OEM, MAK, KMS, E3, E5)
•        Autopilot (Preferred)
•        Windows server (2008, 2008 R2, 2012, 2012 R2, 2016, 2019) and Client(Win 7, Win 10)
•        Enterprise level troubleshooting
•        Log analysis with reference to Windows Deployment. 

Knowledge on: 

- Windows as a service

- Windows updates

Troubleshooting:     

- Windows update 

- Servicing  

- Activation

- Bit locker

-MBAM-Microsoft BitLocker Administration and Monitoring

- Imaging (Sysprep, WDS) 

Mandatory Skills: -     

- Windows Update            

- Windows Upgrade

- Windows Activation

Responsibilities

• Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. 
• Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
• Act internally as a customer advocate.
• Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support.
• Advise customers on how to gain additional value from their Microsoft products.
• Document your technical work and research to help your colleagues, improve the product, and improve the support experience.
• Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations

Strong Experience in following technologies:

Installation configuring / OS Upgradation & troubleshooting Windows 2008, Windows 10, Windows 2012 and Windows 2016 in standalone and server environment. 

OS installation setup phases.

Windows patching / Windows servicing - 'windows update' - Troubleshooting patching issues manually & via windows update, plus point if candidate knows CBS architecture & components.

Windows activation - understanding and troubleshooting windows activation client/server and KMS (Key management service) - setup / configuration and troubleshooting as well.

Bitlocker / MBAM - Basic knowledge of Bitlocker i.e. how does it work, command line parameters and troubleshooting Bitlocker issues. MBAM basic knowledge on setup and configuration, troubleshooting issues in MBAM.

MDT / WDS - Basic knowledge on MDT / WDS it's functionality and troubleshooting scenarios.

Mandatory Skills :