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5.0 - 10.0 years
20 - 35 Lacs
Bangalore Rural
Work from Office
Role & responsibilities: Provide deep M3 Development and administration expertise. Assume ownership of the support tickets in the respective process area, work with several other process teams (integration, other development teams, 3rd party support providers) to resolve the tickets within Operational/Service Level Agreement limits. Supervise an international and distributed team of M3 developers and ensure correct priority of work is assigned. Oversees the technical M3 platform and keeps up to date with its set-up and changes. Develop and maintain coding standards. Ensures a high quality of testing and testing documentation. Understand, follow and ensure adherence to ADM IT processes in performing all day-to-day activities. Understand ADM IT Service Management process, update incident/problem/service tickets regularly and accurately and document resolution in the service management tool. Provide technical input in support of audit requests, as needed. Peer review technical designs. Ensures continuous improvement is established. Follow regulatory compliance and Security standards. Partner with other process and system experts to identify and implement business process continuous improvements opportunities Review estimates by 3rd party suppliers. Gain accurate and deep understanding of the technical landscape and is able to accurately predict outcomes of proposed decisions and actions Has an eye for the bigger picture and is able to offer technical advice that will support the strategic move of ADM Preferred candidate profile: Minimum 5 years experience with M3 technical development. Experience in M3 Adaptation Kit(MAK) programming, debugging and creation of fixes. Experience in Open Text’s Exstream – PageOut and Storyteller along with Infor IDM for Cloud version. Experience in Infor Enterprise Collaborator(IEC) - Interface programming and Infor ION. Proficient in Mapper, Partner Administration and Flat Repository tools. Experience in creating Mforms scripts and Mashups. Experience in working with DB2 and MS-SQL databases. Knowledge of working with ServiceNow, JIRA and DevOps Experience with leading a team of developers in the respective area of expertise highly preferred Experience with interfacing standards. Experience with a full-lifecycle implementation will be an added advantage. Practical experience working in an international, agile environment Exhibits ability to work both in a team environment and independently Strong analytical, organization, time management, facilitation, and process management skills Able to work in a fast-paced, changing environment, and cope with rapidly changing information Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed. French speaking (desirable, not mandatory). Ability to effectively communicate to all levels of the organization how current trends and technology can address identified business needs and capabilities, highly skilled in conveying technical and non-technical information. Maintains a positive work environment through teamwork & conflict resolution. Expected to work occasional weekends, holidays, overtime, or a variety of shifts, when needed, to meet support Operational/Service Level Agreements (no regular shift work). Ability and willingness to travel as needed to achieve business objectives (B driving license preferred but not mandatory). Bachelor’s degree related to Information Systems, Business, or other relevant academic discipline (or equivalent experience in the industry).
Posted 1 week ago
5.0 - 8.0 years
9 - 16 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Role & responsibilities Experience as M3 Technical Consultant. Experience in M3 Adaptation Kit(MAK) programming. Experience in Open Texts Exstream and IDM Experience in Infor Enterprise Collaborator(IEC) - Interface programming and Infor ION. Proficient in Mapper, Partner Administration tools Experience in working with DB2 and MS-SQL databases. Knowledge of working with ServiceNow, JIRA, DevOps Excellent verbal and written communication skills Ability to understand/speak French- Good to have
Posted 1 week ago
4.0 - 9.0 years
0 Lacs
Hyderabad, Bengaluru
Hybrid
Preferred candidate profile Mode: Virtual Role: Windows Device & Deployment (Senior Engineer OR Specialist OR Infra Support Technical Lead) Experience: 4 to 10 years Locations: Bangalore, Hyderabad Notice Period: Only candidates with notice period 45 days will be considered Education: Any regular full-time graduate Job Requirements (Mandatory Skills): Windows update (WSUS server background process),WDAC (Windows Defender Application Control ),Windows Activation,Windows Upgrade,Windows administration ,VMWare,Power management (Windows),Windows update log analysis, CBS log analysis,BitLocker Important Note: Apply only if you are comfortable with industry-standard hikes. Candidates expecting significantly above-market hikes will not be considered . Role & responsibilities Skills: - Device and Deployment: Windows Patching and DeploymentWindows Update Windows Upgrade Windows Licensing(Retail, OEM, MAK, KMS, E3, E5) Autopilot (Preferred) Windows server (2008, 2008 R2, 2012, 2012 R2, 2016, 2019) and Client(Win 7, Win 10) Enterprise level troubleshooting Log analysis with reference to Windows Deployment. Knowledge on: - Windows as a service - Windows updates Troubleshooting: - Windows update - Servicing - Activation - Bit locker -MBAM-Microsoft BitLocker Administration and Monitoring - Imaging (Sysprep, WDS) Mandatory Skills: - - Windows Update - Windows Upgrade - Windows Activation Responsibilities Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues. Act internally as a customer advocate. Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support. Advise customers on how to gain additional value from their Microsoft products. Document your technical work and research to help your colleagues, improve the product, and improve the support experience. Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations Strong Experience in following technologies: Installation configuring / OS Upgradation & troubleshooting Windows 2008, Windows 10, Windows 2012 and Windows 2016 in standalone and server environment. OS installation setup phases. Windows patching / Windows servicing - 'windows update' - Troubleshooting patching issues manually & via windows update, plus point if candidate knows CBS architecture & components. Windows activation - understanding and troubleshooting windows activation client/server and KMS (Key management service) - setup / configuration and troubleshooting as well. Bitlocker / MBAM - Basic knowledge of Bitlocker i.e. how does it work, command line parameters and troubleshooting Bitlocker issues. MBAM basic knowledge on setup and configuration, troubleshooting issues in MBAM. MDT / WDS - Basic knowledge on MDT / WDS it's functionality and troubleshooting scenarios. Mandatory Skills : Windows update (WSUS server background process),WDAC (Windows Defender Application Control ),Windows Activation,Windows Upgrade,Windows administration ,VMWare,Power management (Windows),Windows update log analysis, CBS log analysis,BitLocker
Posted 1 week ago
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