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4.0 - 7.0 years
12 - 20 Lacs
gurugram
Work from Office
Role & responsibilities Performance Engineering & Troubleshooting o Perform advanced diagnostics for boot/login delays, application slowness, memory/CPU bottlenecks, and storage I/O issues o Utilize tools such as Windows Performance Analyzer (WPA), Windows Performance Recorder (WPR), Sysinternals Suite, PerfMon, ProcMon, and ETW tracing o Define and maintain endpoint performance baselines and implement proactive monitoring strategies o Conduct root cause analysis of recurring endpoint performance issues and recommend long-term solutions Endpoint Imaging & Deployment Automation o Design, maintain, and optimize Windows 11 golden images for large-scale enterprise deployment. o Automate OS and application deployments using Intune (Autopilot) and Azure AD o Develop and maintain PowerShell scripts for image updates, driver integration, and application packaging o Implement zero-touch provisioning and streamline device onboarding processes Intune & Security Policy Management o Configure and manage Intune endpoint policies, compliance rules, and Autopilot deployments o Implement and maintain Windows Defender Application Control (WDAC) policies to enforce application security and compliance without compromising performance o Align endpoint configurations with enterprise security baselines (BitLocker, Microsoft Defender, CIS, and MDM policies) o Collaborate with Security teams to ensure balance between performance, optimization and compliance Digital Employee Experience (DEX) Monitoring o Use DEX tools (e.g., Aternity, Nexthink, or equivalent) to monitor user experience, identify performance gaps, and improve endpoint reliability o Analyze telemetry and feedback to drive continuous improvement in end-user productivity and satisfaction o Integrate DEX insights with automation to create proactive remediation and self-healing solutions Knowledge and Experience requirements Required Qualifications o 4 - 6 years of experience in Windows endpoint engineering, imaging, and performance optimization o Strong expertise in Windows 11 internals (boot process, registry, kernel processes, OS servicing) o Hands-on experience with Microsoft Intune (Autopilot, Endpoint Security, Compliance, Analytics) o Proven experience implementing and managing Windows Defender Application Control (WDAC) o Proficiency in automation and scripting (PowerShell required; Python a plus) o Skilled in using performance diagnostics tools (WPA, WPR, Sysinternals, ProcMon, ETW, PerfMon) o Working knowledge of Active Directory, Group Policy, Azure AD, and hybrid identity models o Familiarity with DEX tools for endpoint experience monitoring Preferred Skills o Experience with application packaging and distribution o Exposure to endpoint CI/CD pipelines (Azure DevOps, GitHub Actions) o Understanding of network performance tuning for endpoints o Knowledge of VDI/AVD environments and Windows 11 performance in virtualized contexts Soft Skills o Strong problem-solving and analytical skills with a structured, detail-oriented approach o Ability to work independently while collaborating across IT, Security, and Operations teams o Excellent documentation and communication skills o Passion for automation, security, and improving end-user experiences
Posted 3 days ago
5.0 - 10.0 years
15 - 20 Lacs
hyderabad, pune, delhi / ncr
Hybrid
Architect SCCM/Intune setups, manage full endpoint lifecycle, enforce policies, deploy apps/OS, automate patching, monitor via Power BI, troubleshoot issues, script with PowerShell, and integrate hybrid/cloud environments. Required Candidate profile Experience with SCCM & Intune; expert in infra design, Autopilot, AAD Join, Apple DEP, Win11 deployment, app packaging, and PowerShell automation for MDM, reporting, and troubleshooting.
Posted 5 days ago
8.0 - 13.0 years
20 - 30 Lacs
hyderabad, pune, delhi / ncr
Hybrid
Architect SCCM/Intune setups, manage full endpoint lifecycle, enforce policies, deploy apps/OS, automate patching, monitor via Power BI, troubleshoot issues, script with PowerShell, and integrate hybrid/cloud environments. Required Candidate profile Experience with SCCM & Intune; expert in infra design, Autopilot, AAD Join, Apple DEP, Win11 deployment, app packaging, and PowerShell automation for MDM, reporting, and troubleshooting.
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
bangalore, karnataka
On-site
As an Infoscion, you will be responsible for leading end-to-end endpoint device migration projects as part of digital workplace transformation. This includes managing the migration from SCCM to Microsoft Intune, which involves co-management, policy design, and device onboarding. Additionally, you will oversee Office 365 migration efforts, covering Exchange Online, OneDrive, SharePoint, and Teams. Your role will also involve driving transition projects that require handover from existing vendors to ensure knowledge transfer, continuity, and service quality. You will be tasked with defining and implementing EUC strategies, standards, and governance models while collaborating with various cross-functional teams such as infrastructure, security, service desk, and application owners. Ensuring compliance with security policies, data protection regulations, and operational best practices will be a key aspect of your responsibilities. You will also be responsible for managing project timelines, risks, budgets, and stakeholder communications. Furthermore, leading and mentoring EUC support teams to ensure operational readiness and knowledge retention will be part of your role. Your qualifications for this position should include proven experience in SCCM to Intune migration and Microsoft 365 (O365) migration. You should have a strong understanding of Microsoft Endpoint Manager, Azure AD, Autopilot, and Windows 10/11 deployment. Experience in managing vendor transitions, including due diligence, onboarding, and service stabilization, will be beneficial. Excellent communication, stakeholder engagement, and project management skills are essential for success in this role.,
Posted 5 days ago
7.0 - 11.0 years
0 Lacs
noida, uttar pradesh
On-site
On Team Xbox, you are aspiring to empower the world's 3 billion gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and fastest-growing category in media & entertainment, represents a significant growth opportunity for Microsoft. Leading with innovation, you are bringing Xbox to new devices with Cloud Gaming, bringing the Game Pass subscription to PC, and the recent acquisition of Activision Blizzard King is creating exciting new possibilities for players. The Xbox Experiences and Platforms team is the home to the engineering work that makes this vision possible, by building the developer tools and services enabling game creators to craft incredible experiences. Additionally, the team works on commerce systems connecting publishers with their audience, platforms for optimal game performance, and experiences that turn every screen into an Xbox. As a part of the Developer team, we are looking for a Senior Software Engineer to join us on the journey to reimagine how game creators bring content to life. Together, we aim to transform the way developers onboard, publish, and receive support across our platforms. The mission is to simplify and accelerate the creator journey by building intuitive tools, resilient services, and responsive support systems that empower creators, from indie studios to AAA publishers, to move faster with greater confidence and less friction. Responsibilities include: - Working on products and services leveraging the latest technologies from Microsoft. - Partnering with experts across geographic and organizational boundaries to make impactful changes. - Adhering to modern engineering principles and practices, including code reviews and project management. - Taking on challenges of working with well-established, large-scale systems. - Participating in governance activities, managing technical tasks, and ensuring quality assurance through automated testing and integration validation. - Sharing knowledge through mentorship and regular team interactions. - Building functional and technical documentation, writing unit and integration tests, and updating Continuous Integration and Continuous Deliver (CI/CD) pipelines. Required Qualifications: - Bachelor's Degree in Computer Science or related technical field AND 7+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Preferred Qualifications: - Excellent skills in design, debugging, and problem-solving. - Commitment to customers, product quality, and test engineering. - Demonstrated experience in shipping high-quality products or services. - Familiarity with Azure, Autopilot, web services, multi-tiered client/server distributed applications, and cross-device testing. - Knowledge of distributed cloud service technologies such as Kubernetes, Redis, Azure Data Lake, CosmosDB. - Good communication skills and ability to collaborate with multiple teams within the organization.,
Posted 1 week ago
9.0 - 14.0 years
4 - 6 Lacs
gurugram
Work from Office
About The Role Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education We are seeking an Associate Manager with expertise in Microsoft Intune administration and incident management to lead endpoint management operations and ensure seamless service delivery. The ideal candidate will have a strong technical background in Intune, MDM solutions, and ITIL-based incident resolution, with experience in managing escalations, coordinating with cross-functional teams, and driving service improvements. Roles & Responsibilities:- Intune Administration & Endpoint Management:-Oversee Microsoft Intune for managing Windows, macOS, iOS, and Android devices.-Ensure compliance and security policies are properly implemented via Intune & Azure AD.-Manage Autopilot provisioning, compliance policies, conditional access, and app protection policies.-Troubleshoot and resolve Intune-related issues, including device enrollment, compliance failures, and software deployments.-Work with JAMF and other MDM tools for macOS management where applicable.-Collaborate with security teams to enforce zero-trust security policies.-Optimize Group Policy Objects (GPOs) and Endpoint Configuration Manager (SCCM/Co-management).-Incident Management & Escalations:-Act as the Incident Manager, ensuring ITIL best practices for L1, L2, and L3 support teams.-Own P1/P2 incidents, drive RCA (Root Cause Analysis), and implement corrective actions.-Ensure SLA adherence and minimize downtime through proactive monitoring & automation.-Coordinate with vendors (Microsoft, JAMF, OEMs) for issue resolution.-Conduct incident post-mortems, document lessons learned, and drive service improvements.-Provide regular reports & dashboards on incident trends, recurring issues, and resolution times.-Service Delivery & Process Improvements:-Define and implement SOPs, playbooks, and best practices for endpoint management.-Lead problem management by identifying trends and implementing permanent fixes.-Work closely with the Service Delivery Manager to improve operational efficiency.-Conduct training sessions for the L1/L2 support teams to enhance troubleshooting skills.-Implement automation & scripting (PowerShell, Intune Graph API) to improve response times.-Stakeholder & Client Management:-Act as the primary technical SME for endpoint management and incident handling.-Interface with clients, business users, and internal teams to manage expectations.-Provide weekly/monthly service reviews and continuous improvement plans.-Ensure compliance with client security policies, GDPR, and data protection laws. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune, Workplace Technology Solutions, Apple macOS Management-9+ years of IT experience with a focus on Intune administration & endpoint management.-Strong expertise in Microsoft Intune, Azure AD, Autopilot, SCCM, and Co-management.-Deep knowledge of ITIL processes, incident, and problem management.-Experience handling major incidents (P1/P2), RCA, and service restoration.-Proficiency in PowerShell scripting, Intune Graph API, and automation.-Experience in working with JAMF for macOS management is a plus.-Excellent communication, stakeholder management, and leadership skills.-Microsoft certifications such as MD-102, MS-101, ITIL V4 are preferred. Additional Information:- The candidate should have a minimum of 9+ years of experience in Microsoft Intune.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
gurugram
Work from Office
About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Apple macOS Management, Workplace Technology Solutions Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale.Roles & Responsibilities:- Design and implement enterprisewide Intune solutions.- Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint.- Lead Windows Autopilot deployment strategies.- Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps.- Troubleshoot complex Intune and securityrelated issues.- Develop compliance reports and align policies with regulatory frameworks.- Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: - Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint.- Strong experience in security hardening, compliance, and enterpriselevel endpoint management.- Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps.- Strong understanding of Zero Trust security frameworks and IAM integration.- Leadership and mentorship abilities.- Strategic thinking and decisionmaking.- Strong communication and stakeholder management.- Ability to align technical solutions with business objectives. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Intune- This position is based at our Gurugram office- A 15 years full-time education is required- MD102 + Microsoft Certified:enterprise Administrator Expert (Must)- ITIL v4 Qualification 15 years full time education
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
gurugram, haryana, india
On-site
This job is with Moody&aposs, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Moody&aposs, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum 3 year of working knowledge and hands on experience in the following technology areas: Application Packaging, Intune, Autopilot, Windows Update for Business etc. Intermediate level expertise on Windows 10/11 and configuring Microsoft applications & browsers. Troubleshooting Windows application/ OS issues Preferred Skills Expertise on compliance policies related to windows desktop environments. Basic understanding of security concepts (SSL, PKI, IPsec, VPNs, Firewalls, DMZ, Proxy, and cyber-attacks) is required. Automation skills - PowerShell, Python along with other programming languages are a plus. Experience in managing MAC devices using Intune Qualification Bachelors degree in computer science or equivalent area of study. ITIL or any other Industry certifications in relevant areas is a plus. Responsibilities Support daily operations for Windows environments, including hardware, software, Autopilot, Intune, M365, and mobility, while creating relevant operating documentation. Adhere to ITIL processes for incident, change, and problem management. Collaborate with the Security team to ensure compliance with security policies and standards. Analyze metrics, logs, and system alarms for troubleshooting and preventative maintenance, while facilitating major incident restoration calls. Ability to summarize complex technical and business issues to the appropriate audience (technical & non-technical) Independently manage multiple projects and ensure availability outside standard working hours for collaboration with offshore partners. About The Team The Digital Workplace Services Operations?Team works at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most complex nature (typically crossing function/location lines). Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody&aposs Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Senior Intune Specialist at Cortex, you will be responsible for managing user onboarding, license assignment, AAD group configurations, and deploying LOB and store apps for Windows, iOS, and Android via Intune. With 46 years of experience in Microsoft Intune and Azure AD, you will play a crucial role in supporting global teams across multiple time zones. Your key responsibilities will include handling subscriptions, APN certificate renewals, and integrations with Autopilot, Apple Business Manager, and Android for Work. Additionally, you will provide multi-channel user support, troubleshoot OS-related issues, and track SLAs while working collaboratively across different time zones. To excel in this role, you must have hands-on experience with Intune, AAD, BYOD, and Autopilot. Strong troubleshooting and communication skills are essential, along with the ability to work comfortably in rotational shifts and collaborate effectively with global teams. If you are ready to be a part of a dynamic and globally connected technology team, apply now by clicking the "easy apply" button above. Join Cortex and contribute to our innovative approach to device and user management in a fast-paced environment. This job posting is managed by Aishwarya.K. For any queries, please contact Aishwarya.K at Aishwarya.k@cortexconsultants.com or call 7358049679.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a Systems Engineering Advisor with expertise in SCCM and Intune to join their team in Noida, Uttar Pradesh, India. As a Systems Engineering Advisor, you will be responsible for various tasks related to software distribution, application deployments, image management, inventory management, and patch management using SCCM and Intune. You should have a strong understanding of configuration management software such as SCCM and Intune, AutoPilot, Co-management, and be able to develop custom deployment scripts. Additionally, you will need to troubleshoot Windows server/client and networking issues, create custom scripts for inventory gathering, and handle the test and release of applications and patches. To qualify for this role, you should have at least 8 years of relevant experience or an equivalent combination of education and work experience. You must demonstrate a basic understanding of scripting technologies, windows server administration, and configuration management principles. Strong communication and written skills are essential, along with proficiency in MS Excel and reporting. If you are passionate about technology, have a knack for problem-solving, and want to be part of a global innovator in business and technology services, then this role at NTT DATA might be the perfect fit for you. Apply now and be a part of a forward-thinking organization that values inclusivity and innovation.,
Posted 1 week ago
10.0 - 20.0 years
30 - 45 Lacs
bengaluru
Remote
About the Role We are seeking a seasoned Modern Workplace Lead / EUC Lead to lead enterprise infrastructure modernization, cross-platform endpoint management, and cloud-based security initiatives. This hands-on leadership role requires deep expertise in Microsoft Intune, SCCM/MECM, Azure, Entra ID (Azure AD), PowerShell scripting, and endpoint protection. You will oversee global transformation projects and collaborate with stakeholders across regions to deliver scalable, secure, and compliant modern workplace solutions. ________________________________________ Key Responsibilities 10+ years of experience in the required skills is Mandatory Lead enterprise-wide modernization initiatives, including the migration and transformation of endpoint environments. Oversee large-scale transitions to Microsoft Intune using Windows Autopilot, update rings, and compliance policies. Deploy and manage MDM for Android, macOS, iOS, and Windows devices across BYOD and corporate environments. Design and implement hybrid identity frameworks with Entra ID, Entra Connect, and Conditional Access, aligned with zero-trust principles. Develop and enforce Intune security baselines, while modernizing legacy Group Policies into cloud-native policies within Intune. Package and distribute applications via Intune and SCCM for streamlined software lifecycle management. Automate and manage patching across Windows and Linux servers using SCCM, AWS Systems Manager, or BigFix. Develop PowerShell scripts to automate infrastructure tasks, improve system reliability, and enable self-healing configurations. Monitor system resources (disk, CPU, memory) using monitoring tools, and maintain asset inventories and SOP documentation. Build and manage Power BI dashboards to provide real-time visibility into compliance, device health, and patch status. Collaborate with Infrastructure teams, Onsite Support, and Service Delivery Managers to ensure operational efficiency. Communicate effectively with stakeholders during system changes, incidents, and planned maintenance windows. ________________________________________ Skills & Technical Expertise Deep, hands-on experience with Intune, SCCM/MECM, and Group Policy/Active Directory. Expertise with Autopilot, OS deployment, driver/app integration, and compliance policies. Strong understanding of hybrid identity using Entra ID (Azure AD) and Entra Connect. Proficient in enterprise-scale application packaging and software distribution. Experience with infrastructure monitoring, performance tuning, and alerting. Skilled in patching and vulnerability management (Windows, Linux). Familiarity with mobile device management (macOS, iOS, Android). Hands-on experience with VMware and other virtual infrastructure. Expertise in managing cloud infrastructure on Azure (AWS is a plus). Proficiency in PowerShell scripting for automation and configuration. In-depth knowledge of endpoint security, identity protection, and zero-trust architectures. ________________________________________ Soft Skills Strong advocate for automation, standardization, and operational excellence. Passionate about modern workplace technologies and continuous service improvement. High sense of ownership and accountability for system reliability and user experience. Strong communication and stakeholder management skills across business and IT teams. Self-driven, collaborative, and capable of leading through influence in cross-functional teams. ________________________________________ Preferred Certifications Microsoft Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation (preferred)
Posted 1 week ago
35.0 - 37.0 years
0 Lacs
pune, maharashtra, india
On-site
35 years of IT support experience, with at least 2 years in Intune/Endpoint Manager administration. Strong knowledge of Microsoft Intune, Azure AD, Autopilot, MDM, and MAM policies. Hands-on experience in device enrollment, compliance, conditional access, and app deployment. Good understanding of Windows 10/11, iOS, Android, and macOS device management. Experience with PowerShell scripting for automation and troubleshooting. Familiarity with SCCM / Endpoint Configuration Manager (added advantage). Strong problem-solving, communication, and documentation skills. Ability to work in a 24x7 support model (rotational shifts if required).
Posted 1 week ago
8.0 - 12.0 years
17 - 30 Lacs
bengaluru
Work from Office
We are seeking a highly skilled and experienced Senior Engineer with 8 - 12 years of hands-on experience in Microsoft cloud and on-premises technologies. The ideal candidate will have deep expertise in Azure, Office 365, Exchange Online, VMware/Hyper-V, and related infrastructure services. Experience with Exchange and SharePoint migrations, Autopilot deployment, scripting, automation, and hybrid IT environments is essential. Key Responsibilities: Manage and support Azure cloud services including identity, networking, storage, and compute resources. Administer Office 365, including Exchange Online, MS Teams, Intune, Cloud PCs, SharePoint Online, and related policies. Plan and execute Exchange Online and SharePoint Online migrations. Configure and manage Azure App Registrations, ensuring secure authentication and API access. Implement and monitor email security policies and threat protection across Microsoft 365, Proofpoint, and Mimecast. Administer and troubleshoot Windows Server environments including Active Directory (AD), DNS, DHCP, and failover clustering. Maintain and manage virtual infrastructure using VMware and Hyper-V. Develop and utilize PowerShell scripts for automation, reporting, and configuration tasks. Deploy and manage Windows Autopilot for streamlined device provisioning. Collaborate with cross-functional teams to ensure high availability and performance of infrastructure. Implement best practices for patching, monitoring, backup, and disaster recovery. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 8 - 12 years of experience in IT infrastructure with a focus on Microsoft technologies. Strong knowledge and hands-on experience with: o Microsoft Azure o Office 365 administration (Exchange Online, MS Teams, SharePoint, Intune, Cloud PCs) o Exchange and SharePoint migrations o Azure App Registrations, MDM, and Conditional Access o Windows Server Management (AD, DNS, DHCP, clustering) o Email security & compliance o VMware and Hyper-V o PowerShell scripting o Windows Autopilot deployment Good to Have: Experience with Azure Virtual Desktop (AVD) Knowledge of Citrix XenApp/XenDesktop Familiarity with Citrix NetScaler ADCs Soft Skills: Strong communication and documentation skills Ability to work independently and collaboratively High level of professionalism and customer service orientation Problem-solving mindset and attention to detail Work location: Bangalore, Onsite Shift Timings: UK / US (Rotational)
Posted 1 week ago
4.0 - 8.0 years
4 - 8 Lacs
noida, uttar pradesh, india
On-site
Intune Administration, Configuration & Maintenance Mobile devices Configuration and Maintenance through Intune. Azure AD Configurations and maintenance Create, Manage and Deploy Packages through Intune. Auto Pilot creation & management Good experience on Intune Optimisation and security enhancements Experience on Windows 10 Deployment and Desktop Vulnerabilities management. Working knowledge on SCCM will be an added advantage
Posted 1 week ago
5.0 - 10.0 years
1 - 20 Lacs
bengaluru, karnataka, india
Remote
Key Responsibilities & Accountabilities : Expertise in SOE Build deployment strategies Offline, Online & 1E, working along with respective team members in EUC services Draft and finalize on design working with Operating System, Active Directory, GPO, Applications team Review earlier versions of SOE and incorporate changes needed fixes, updates, upgrades, Referential from risk log of build and deployment of previous versions of SOE Work on In- place upgrade strategies on Win 10 based on Microsoft release Supports the development and verification of test methods in support of SOE Develops detailed test procedures, and instrumentation and configuration definition, needed to perform the test and minimize risk within the constraints of the test plan Good logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as file and registry-related application problems on Windows operating systems In-depth knowledge of Microsoft operating systems with particular emphasis on Windows 10 and Windows 7 Should be good in troubleshooting SCCM client installation, software distribution, remote control, and other SCCM issues Monitor the SNOW ticket queues, troubleshoot and resolve tickets Responsible for deploying of SCCM with CO management Knowledge on Windows servicing & Windows as a service, Cloud-based endpoint management workloads Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services Contribute to New SOE Builds/migration and upgrades Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions Maintain and enhance engagement with business, IT partners, and other stakeholders for Application management activities Knowledge in PowerShell scripting for automating daily system administration tasks is preferred Previous experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever required Flexibility in managing global processes and being available on-call for emergency situations at all times Develop and implement high quality support services, knowledge base content, best practices and methodologies Excellent Communication skills; both oral and written Have efficient time management, attention to detail and critical thinking skills PROFILE : To be considered for this role, candidate need to demonstrate the following skills experience and attributes: Graduated with a Bachelors degree in Engineering, Science or Technology, should have at least 4-7 years experience in IT with majority of it in SOE/Imaging, SCCM, and troubleshooting. Hands-on experience with related domain is an added advantage and preffered. Should have good communication and vendor management skills to intereact with business across the globe. Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom Experience in ITIL processes and framework Ability to collaborate, influence and motivate cross-functional teams Team player Ability and flexibility to adapt to change, including shifting and competing priorities Demonstrated competency collaborative work with strong abilities in relationship management. Proven ability to work in global companies and delivering solutions across multiple geographies
Posted 1 week ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Senior Intune/MECM AdministratorRole Description:Handling Intune Infrastructure and Day-to-Day activities.Must have skill:Enterprise Mobility Suite (EMS) / Microsoft Intune / Mobile Iron/ AirWatch preferred.Good to have skill:SCCM Co-Management, Application Packaging, scripting, Azure Virtual Device, M365 cloud PC.Job Requirement:Key Responsibilities:Ensure the effective support and delivery of system tools (SCCM, Intune) to support the transition to Windows 10Primarily ownership of the EUC ticket queue, providing 3rd line technical support for IT incidents and problems. Working alongside vendors as appropriate to investigate solutions. Tickets are to be owned until successful resolution. May include escalation management to third party vendors, including Microsoft Premier Support.Patch Management and Windows 10 Servicing.Strong problem-solving abilities and excellent communication, customer handling and inter-personal skillsAbility to work with customers in an advisory capacity around Modern Workplace, helping them to create their workplace strategy, with activities/tasks such as creating roadmaps and business cases.Ability to apply advanced or expert knowledge in relevant technology solutions and strong business operational acumen in the context of clients business.Ability to effectively team with peers in a large, matrixed organization, including experience with onshore, near-shore and off-shore delivery teams.Engagement with Project team for SOP, RACI, SRT, SOP type document creation and KT process.Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMGExtensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications. Technical Experience:Strong understanding in BYOD and COD, WCD (Configuration Designer), Autopilot, Auto-Enrolment, Auto-Enroll with GPO via AAD or ADFS, Autopilot Hybrid, Dual management with Intune and SCCMDevice Compliance - Rules and policies to remediate devices to comply per organizations security requirements with comply evaluation.Configuration Profile - Config/Resource profiles for EAS mail along with Device restrictions, Devices features, Custom scripts.Upload, Deploy and Configure LOB applications, OEM store Application (Windows, iOS and Android), (Microsoft, Apple and Google).Deploy VPP apps and setting up APNS.Deploy LOB, OEM Store applications to endpoints.Deploy LOB/Store applications to group of users (AAD user groups).Monitor application deployment status.LOB Application Wrapping for iOS and Android managed applications.Wrap the LOB apps using iOS SDK, Android SDK.Create, Maintain, Update, Deploy and Delete policies.Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc. Compliance PoliciesiOS, Android and Windows, Device Life Cycle.Enrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices.Create, Maintain, Update, Deploy and Delete CA policies.CA for Windows, Android, iOS, MacOS.Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMGExtensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications.Production of High-level/Low Level Design documentations.Proficient in customizing and deploying Windows 10.Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates.Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes.Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bit locker, Windows Hello for Business etc.Experience in Microsoft Azure AD, AzureAD AppProxy.In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIPMobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices.Strong understanding in App Deployment - Application deployment across different platforms with file types - APK, IPA, APPX, APPXBUNDLE, MSI, EXE, WIN32, PKG and Intune mac.Strong understanding in Conditional Access and DLP policies for organization or tenant wide security. Exchange connector for Hosted, In-Cloud and On-Prem exchange.Deploying software updates to the client machines and channelizing updates.Configuring and deploying VPN profile, Email profile and Wi-Fi profile.Strong understanding of Windows Active Directory / Certificate Management / Windows Server ManagementIntegration with third party tools such as Jamf, TeamViewer lookout etc. for enhance level of security and compliance reporting.Understanding of Azure VDI Infrastructure in collaboration VMware cloud for horizon or WVD.Configuring NDES and SCEP based deployments in collaboration with Intune.Deploying software and applications to enrolled devices.Configuring app and location based conditional access policies.Deployment of EMS across medium large enterprises or global deployments Professional Attributes-Ability to work independently and make decisions with little direct supervision.Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations. Educational QualificationBachelors Degree / Diploma in Engineering / Computer ScienceExperience in providing voice based Technical Support is desirable.Experience of working with global customers is an asset. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Senior Intune/MECM AdministratorRole Description:Handling Intune Infrastructure and Day-to-Day activities.Must have skill:Enterprise Mobility Suite (EMS) / Microsoft Intune / Mobile Iron/ AirWatch preferred.Good to have skill:SCCM Co-Management, Application Packaging, scripting, Azure Virtual Device, M365 cloud PC.Job Requirement:Key Responsibilities:Ensure the effective support and delivery of system tools (SCCM, Intune) to support the transition to Windows 10Primarily ownership of the EUC ticket queue, providing 3rd line technical support for IT incidents and problems. Working alongside vendors as appropriate to investigate solutions. Tickets are to be owned until successful resolution. May include escalation management to third party vendors, including Microsoft Premier Support.Patch Management and Windows 10 Servicing.Strong problem-solving abilities and excellent communication, customer handling and inter-personal skillsAbility to work with customers in an advisory capacity around Modern Workplace, helping them to create their workplace strategy, with activities/tasks such as creating roadmaps and business cases.Ability to apply advanced or expert knowledge in relevant technology solutions and strong business operational acumen in the context of clients business.Ability to effectively team with peers in a large, matrixed organization, including experience with onshore, near-shore and off-shore delivery teams.Engagement with Project team for SOP, RACI, SRT, SOP type document creation and KT process.Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMGExtensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications. Technical Experience:Strong understanding in BYOD and COD, WCD (Configuration Designer), Autopilot, Auto-Enrolment, Auto-Enroll with GPO via AAD or ADFS, Autopilot Hybrid, Dual management with Intune and SCCMDevice Compliance - Rules and policies to remediate devices to comply per organizations security requirements with comply evaluation.Configuration Profile - Config/Resource profiles for EAS mail along with Device restrictions, Devices features, Custom scripts.Upload, Deploy and Configure LOB applications, OEM store Application (Windows, iOS and Android), (Microsoft, Apple and Google).Deploy VPP apps and setting up APNS.Deploy LOB, OEM Store applications to endpoints.Deploy LOB/Store applications to group of users (AAD user groups).Monitor application deployment status.LOB Application Wrapping for iOS and Android managed applications.Wrap the LOB apps using iOS SDK, Android SDK.Create, Maintain, Update, Deploy and Delete policies.Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc. Compliance PoliciesiOS, Android and Windows, Device Life Cycle.Enrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices.Create, Maintain, Update, Deploy and Delete CA policies.CA for Windows, Android, iOS, MacOS.Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMGExtensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications.Production of High-level/Low Level Design documentations.Proficient in customizing and deploying Windows 10.Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates.Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes.Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bit locker, Windows Hello for Business etc.Experience in Microsoft Azure AD, AzureAD AppProxy.In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIPMobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices.Strong understanding in App Deployment - Application deployment across different platforms with file types - APK, IPA, APPX, APPXBUNDLE, MSI, EXE, WIN32, PKG and Intune mac.Strong understanding in Conditional Access and DLP policies for organization or tenant wide security. Exchange connector for Hosted, In-Cloud and On-Prem exchange.Deploying software updates to the client machines and channelizing updates.Configuring and deploying VPN profile, Email profile and Wi-Fi profile.Strong understanding of Windows Active Directory / Certificate Management / Windows Server ManagementIntegration with third party tools such as Jamf, TeamViewer lookout etc. for enhance level of security and compliance reporting.Understanding of Azure VDI Infrastructure in collaboration VMware cloud for horizon or WVD.Configuring NDES and SCEP based deployments in collaboration with Intune.Deploying software and applications to enrolled devices.Configuring app and location based conditional access policies.Deployment of EMS across medium large enterprises or global deployments Professional Attributes-Ability to work independently and make decisions with little direct supervision.Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations. Educational QualificationBachelors Degree / Diploma in Engineering / Computer ScienceExperience in providing voice based Technical Support is desirable.Experience of working with global customers is an asset. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions to meet clients" most complex digital transformation needs. With a vast portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their boldest ambitions and create future-ready, sustainable businesses. With a global presence of over 230,000 employees and business partners across 65 countries, Wipro is committed to supporting customers, colleagues, and communities in an ever-changing world. Responsibilities: - Possess working knowledge of Switching & Routing (Cisco based) and Cisco Meraki - Familiarity with cloud infrastructure such as MS Azure, MS Intune, and Autopilot - Installation and configuration of computer hardware, infrastructure hardware, operating systems, and applications - Providing LAN and WAN support, desktop configurations, MS Office and Outlook configurations, and asset management - Monitoring and maintaining computer systems and networks, including remote desktop support and application troubleshooting - Offering technical assistance to staff or clients in setting up systems or resolving issues - Diagnosing and resolving hardware or software faults - Supporting new applications and projects roll-out, setting up user accounts, managing passwords, and access issues - Maintaining comprehensive documentation related to the IT Department, including vendor purchase orders, invoices, and asset management records - Prioritizing and managing multiple open cases simultaneously for timely resolution - Establishing positive working relationships with customers, users, and other professionals - Managing inventory of equipment, consumables, and supplies, ensuring accurate IT assets list - Conducting quarterly reconciliation of production assets vs asset database - Tracking asset movement and managing stocks of equipment and consumables - Maintaining documentation related to IT Department, network diagrams, application inventory, purchase requests, invoices, asset allocation, and release - Acting as a local Project Manager for new hardware and application deployments - Coordinating UATs for new deployments and implementations - Participating in internal and external audits from an IT perspective Requirements: - Remote and onsite endpoint support for IOS & Windows - Application troubleshooting and basic networking support - Basic server management skills - Asset hardware management skills - Coordinating Go-Lives and UATs - Proficiency in English and Polish with a minimum B2 level What we offer: - Strong flexible benefits package - Premium insurance for medical services - Life & Disability Insurance - Voluntary Pension Fund - Social Funds benefits - Integration and cultural events - Reward and recognition program - Employee Referral bonuses - Relocation assistance - Friendly and chill atmosphere and company culture Wipro IT Services Poland Sp. z o.o. is an Equal Opportunity Employer that adheres to Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email, the Internet, or post/courier to Wipro's registered office. Join Wipro and be a part of reinventing the future. We are seeking individuals inspired by reinvention, constantly evolving to meet the changing world. Applications from people with disabilities are explicitly welcome.,
Posted 2 weeks ago
6.0 - 11.0 years
16 - 25 Lacs
hyderabad
Hybrid
About Feuji Feuji, established in 2014 and headquartered in Dallas, Texas, has rapidly emerged as a leading global technology services provider. With strategic locations including a Near Shore facility in San Jose, Costa Rica, and Offshore Delivery Center in Hyderabad, we are well-positioned to cater to a diverse clientele. Our team of 500+ talented engineers drives our success, delivering innovative solutions to our clients and contributing to our recognition as a 'Best Place to Work For.' We collaborate with a wide range of clients, from startups to industry giants in sectors like Healthcare, BFSI, Supply Chain, Pharma & Life science, enabling transformative changes in their operations. Through partnerships with top technology providers, we empower our clients' growth and innovation. With a clientele including Microsoft, HP, GSK, and DXC Technologies, we specialized in applied AI Engineering solutions, Quality Engineering, Cyber Security, and Data Engineering Solutions. We are helping our clients build value based GCC teams in nearshore & offshore. Our commitment to creating 'Happy Teams' underscores our values and dedication to positive impact. Feuji welcomes exceptional talent to join our team, offering a platform for growth, development, and a culture of innovation and excellence. Job Specification: Minimum of 5 years of experience in developing RPA solutions, with at least 4 years focusing on UiPath. Experience with document understanding in the UiPath tech stack. Ability to demonstrate competency in UiPath technical stack. Strong analytical, problem-solving skills, and a detail-oriented mindset. Good Work Experience on RE Framework, Object Repository, Data handling Techniques- Linq, Document understanding/capabilities of Uipath and Git Required Proficiencies Advanced Automation Engineering: Solid experience in streamlining complex workflows, delivering solutions that are both scalable and aligned with business objectives. API Integration Skills: Skilled in building custom connectors to leverage APIs for seamless integrations between UiPath and diverse systems. Showcase your expertise across a broad spectrum of essential skills, including Business Acumen, Platform Proficiency, Debugging Techniques, Exception Management, Detailed Logging, UI Automation Mastery, Utilization of the Object Repository, Excel, Email, and PDF Automation Capabilities, Sophisticated Data Handling, Seamless Version Control Integration, Application of Libraries and Templates, Workflow Analysis, Strategic Implementation Methods, Comprehensive RPA Testing, Orchestrator Utilization, Integration Services, Advanced Data Processing, Enhanced UI Automation, Complex Control Flow, REFramework Application, and Mastery of Advanced Automation Concepts. Preferred Proficiencies Preference will be given to candidates with UiPath certifications. Experience in Azure cloud a plus. Familiarity with additional programming languages, such as Python or C#.
Posted 2 weeks ago
5.0 - 7.0 years
0 Lacs
gurgaon, haryana, india
On-site
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You&aposll Do BCGs Windows Operating System team is a part of the Personal Productivity Portfolio within our Worldwide IT organization. The team owns and drives the next version of Windows including imaging and upgrade products (cloud and on-prem) to a large global organization (35000 end points) while also working with application teams to ensure the integrity of the operating system and overall end user laptop experience. Applicants will work with highly cross-functional global teams taking a pro-active approach to identify potential issues and improving the Windows environment and ultimately the end user experience. As a Windows Operating Senior System Engineer, you will use on-prem technologies such as AD and SCCM and cloud-based technologies such as Intune and Autopilot for deployment of the OS within the environment. You will be responsible for packaging, testing, and deploying image and upgrade products to end users. You will work closely with other Windows related teams in accomplishing our unified Portfolio objectives. What You&aposll Bring 5-7 years of experience. Experience providing end-user support with a focus on user experience and efficient ticket handling in ServiceNow. Proven experience with SCCM (including packaging, maging, configuration items, and collection management). Experience in cloud-based technologies including Entra ID, Intune, and Autopilot for modern endpoint management. Hands-on expertise with both Cloud Native and Hybrid Autopilot deployments. Strong experience with Windows operating systems, including image creation, testing, and deployment at global scale using Autopilot and SCCM. Experience with Windows Hello for Business and troubleshooting. Proficiency in reading and analyzing Windows event logs for diagnostics and troubleshooting. Working knowledge of PowerShell. Change and release management experience for production rollouts Experience opening support cases and collaborating with Microsoft on issue resolution. Strong understanding of Windows laptop performance and stability tuning. Experience working in Agile environments using tools like Jira. Familiarity with enterprise IT tools including Aternity, ServiceNow, Active Directory, Power BI, and Microsoft Power Automate. Ability to communicate complex technical concepts through well-structured documentation, data analysis, and live demonstrations. Ability to write technical documentation Previous experience supporting end users, focused on User Experience, ServiceNow Ticket handling Demonstrated ability to collaborate across technical teams, application owners, and IT services to ensure system usability and value delivery. Skilled at conducting process reviews to identify strengths, weaknesses, and opportunities for improvement in endpoint management strategies. Who You&aposll Work With You will work with team members in Asia, Europe, and the United States supporting a global user community. Flexible work hours will be required. Additional info YOURE GOOD AT Strong diagnostic skills with the ability to quickly troubleshoot complex endpoint issues. Ability to work well independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand. Effectively handle difficult and stressful situations with poise, tact, and patience, while demonstrating a sense of urgency. Strong analytical and technical skills, detail-oriented, and quality-minded. Exceptional verbal and written communication and presentation skills. Passion for hands-on learning. Collaboration in a team setting. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Show more Show less
Posted 2 weeks ago
5.0 - 7.0 years
0 Lacs
gurgaon, haryana, india
On-site
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's Windows Operating System team is a part of the Personal Productivity Portfolio within our Worldwide IT organization. The team owns and drives the next version of Windows including imaging and upgrade products (cloud and on-prem) to a large global organization (35000 end points) while also working with application teams to ensure the integrity of the operating system and overall end user laptop experience. Applicants will work with highly cross-functional global teams taking a pro-active approach to identify potential issues and improving the Windows environment and ultimately the end user experience. As a Windows Operating Senior System Engineer, you will use on-prem technologies such as AD and SCCM and cloud-based technologies such as Intune and Autopilot for deployment of the OS within the environment. You will be responsible for packaging, testing, and deploying image and upgrade products to end users. You will work closely with other Windows related teams in accomplishing our unified Portfolio objectives. What You'll Bring 5-7 years of experience. Experience providing end-user support with a focus on user experience and efficient ticket handling in ServiceNow. Proven experience with SCCM (including packaging, maging, configuration items, and collection management). Experience in cloud-based technologies including Entra ID, Intune, and Autopilot for modern endpoint management. Hands-on expertise with both Cloud Native and Hybrid Autopilot deployments. Strong experience with Windows operating systems, including image creation, testing, and deployment at global scale using Autopilot and SCCM. Experience with Windows Hello for Business and troubleshooting. Proficiency in reading and analyzing Windows event logs for diagnostics and troubleshooting. Working knowledge of PowerShell. Change and release management experience for production rollouts Experience opening support cases and collaborating with Microsoft on issue resolution. Strong understanding of Windows laptop performance and stability tuning. Experience working in Agile environments using tools like Jira . Familiarity with enterprise IT tools including Aternity, ServiceNow, Active Directory, Power BI, and Microsoft Power Automate. Ability to communicate complex technical concepts through well-structured documentation, data analysis, and live demonstrations. Ability to write technical documentation Previous experience supporting end users, focused on User Experience, ServiceNow Ticket handling Demonstrated ability to collaborate across technical teams, application owners, and IT services to ensure system usability and value delivery. Skilled at conducting process reviews to identify strengths, weaknesses, and opportunities for improvement in endpoint management strategies. Who You'll Work With You will work with team members in Asia, Europe, and the United States supporting a global user community. Flexible work hours will be required. Additional info YOU'RE GOOD AT Strong diagnostic skills with the ability to quickly troubleshoot complex endpoint issues. Ability to work well independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand. Effectively handle difficult and stressful situations with poise, tact, and patience, while demonstrating a sense of urgency. Strong analytical and technical skills, detail-oriented, and quality-minded. Exceptional verbal and written communication and presentation skills. Passion for hands-on learning. Collaboration in a team setting. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. for more information on E-Verify.
Posted 2 weeks ago
4.0 - 12.0 years
0 Lacs
pune, maharashtra, india
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Strong understanding of endpoint management concepts, includingdevice provisioning, software distribution, patch management, and security. Experience withMicrosoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with Azure/AWS, Network troubleshooting, background in server administration, networking, troubleshooting, scripting, automation Your Profile 4-12 years experience in designing, implementing, and managing SCCM and Intune solutions. Hands on experience in Operating System Deployment, Autopilot, Intune, and Co-management. Experience in application Deployment, Patching, and Imaging. Experience with end point management client software deployment (SCCM + Intune), inventory, antivirus and end point security solution. What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 2 weeks ago
15.0 - 20.0 years
9 - 13 Lacs
hyderabad
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Server Administration, Cloud Infrastructure, Microsoft PowerShellMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role DescriptionDesign, build, configure MECM infrastructure, application deployment, patch management process, OSD. Design and build Windows 10/11 and windows server SOE imageMust have skills:Should be certified/equivalent experienced for configuring and supporting following:oWindows ServersoWindows OS oMECM (including Co-Management)oWindows PatchingoIntuneoAutopilotoAzure ADoPowerShell Good to have skills.Active directory, JAMF, Power BI, Flexera and other application app toolsJob Key Responsibilitiesa.Day to day administration of MECM environment to include engineering new solutions as needed.b.Troubleshoot MECM related issuesc.Providing technical guidance on MECM.d.Provide Tier 3 support for MECMe.Creating and updating technical documentation as required.f.Create monthly reports on windows updates and other compliance parameters Technical Experiencea.Should have strong experience on MECM.b.Ability to design, build and configure MECM environmentc.Design and build applicable Windows image, provide support in image rolloutd.Should be able to design configuration for windows endpoints & serverse.Should have strong hand on Autopilot enrolments and associated configurations and rollout. Professional AttributesExcellent written and oral communication skills Educational QualificationBE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduate Additional InformationAdditional knowledge -- Cloud Technologies Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 5.0 years
4 - 9 Lacs
ahmedabad
Work from Office
Location: Ahmedabad (Rotational shift) Job Description: Microsoft 365 Administrator (3-4 Years relative exp in Intune) Job Summary : We are seeking a detail-oriented Microsoft 365 Administrator with 3-4 years of specialized experience in Intune device management, Active Directory, Microsoft Defender for Endpoint, Teams Administration and Exchange Online. The successful candidate will manage, secure, and optimize our Microsoft 365 environment, with a strong focus on device compliance, security policies, and ensuring seamless integration across the platform. Key Responsibilities: Microsoft Intune Device Management Configure and manage device enrollment policies for Windows, iOS, macOS, and Android devices. Ensure smooth deployment of corporate applications using the Intune app deployment. Enforce device compliance policies to maintain security standards across endpoints. Create and manage configuration profiles for settings like Wi-Fi, VPN, certificates, and email. Automate device management tasks using PowerShell and other tools. Monitoring enrolled devices with Security and Compliance dashboards Troubleshoot and resolve the issues related to compliance, enrollment, and app delivery. Investigate and mitigate device vulnerabilities using Intune and integration with Defender. Active Directory (AD) and Azure Active Directory (AAD) Manage user accounts, security groups, and group policies in on-premises AD and Entra AD. Configure and monitor hybrid identity synchronization with Entra AD Connect. Administer conditional access policies and multi-factor authentication (MFA) for secure user access. Windows and application update using patch management. Troubleshoot and resolve issues related to authentication, DNS, replication, and directory synchronization. Microsoft Defender for Endpoint and Security -Configure endpoint detection and response (EDR) policies in Microsoft Defender for Endpoint. Monitor and respond to security alerts in the Microsoft Defender portal. Perform threat analysis and implement remediation steps. Ensure compliance with organizational security standards by integrating Defender with Intune. Exchange Online Administration Manage Exchange Online mailboxes, distribution lists, and shared mailboxes. Configure email protection settings, including spam filtering, anti-phishing. DNS management including these records - DKIM/DMARC/SPF Resolve issues related to email delivery, permissions, and migration tasks. Microsoft Teams Administration: Manage Microsoft Teams settings, policies, and user access. Configure Teams meeting policies, including audio/video settings, recording options, and participant controls. Set up and manage Teams channels, permissions, and guest access. Integrate Teams with other Microsoft 365 apps for seamless collaboration. Monitor Teams usage and performance through reporting tools in the Teams admin center. Troubleshoot Teams-related issues, including connectivity, user access, and device compatibility. Ensure Teams compliance with organizational policies and data retention requirements. Microsoft 365 General Administration Perform regular monitoring, maintenance, and updates for all Microsoft 365 services. Provide end-user support for Microsoft 365 applications, including Teams, OneDrive, and SharePoint. Develop documentation for processes, configurations, and troubleshooting guides. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field (preferred). 2-3 years of hands-on experience managing Microsoft 365 services with a focus on Intune. Strong understanding of device management, compliance policies, and app deployment using Intune. Proficiency in Active Directory, Azure AD, Microsoft Defender for Endpoint, and Exchange Online. Knowledge of security best practices and compliance frameworks (e.g., GDPR, ISO 27001). Experience with PowerShell scripting for automation and reporting. Excellent analytical, troubleshooting, and communication skills. Preferred Skills: Microsoft certifications such as MS-102, MD-102 (Microsoft Endpoint Manager). Experience with hybrid cloud environments and migrations. Familiarity with endpoint analytics and reporting in Intune. Knowledge of Microsoft Conditional Access, Identity Protection, and Defender for Office 365
Posted 3 weeks ago
4.0 - 11.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Experience: 4 to 11 Years Location: Pan India Shift: Rotational Job Description for SCCM, Intune & Workplace Support RESPONSIBILITIES Responsibilities for this role include, but are not limited to: Create, deploy, monitor, and troubleshoot software installsdeploymentsupdates. Maintain, deploy and troubleshoot Group Policy changes at the Enterprise level. Provide primary level 3 support to Deskside Support Teams. Troubleshoot VMware VDI machine deployments for Windows devices. Troubleshoot image deployments for Windows devices. Troubleshoot Autopilot image deployments for Windows Laptop devices. Performance analysis of Windows devices, both physical and virtual. Building queries, data gathering and reporting to aid support and maintenance of the end user computing environment. Ensure adherence to established IT standards and processes while proactively highlighting opportunities for improvement. Ensure documentation for processes and procedures are created and maintained. Advocate for the end user and proactively manage risk, impact and user experience. Ensure all issues are logged appropriately and escalated as necessary using the Incident and Problem management process. Communicate clearly with stakeholders to ensure they are kept up to date with progress on open issues, and follow-up on all open and pending issues. Escalate issues to the wider support teams, vendors and team leaders as necessary. Identify persistent problems and work with wider teams to resolve them. Provide training and guidance on best practices to our user community. Look for service improvement and ticket reduction opportunities. Ensure controls and policies are always adhered to. QUALIFICATIONS & EXPERIENCE Previous experience working in an IT support role Experience of Microsoft Endpoint Configuration Manager (SCCM) SoftwareImagePatch deployment and troubleshooting. Experience of Microsoft Intune and Autopilot. Excellent knowledge of MS Windows10 and 11, O365. Knowledge of Active Directory, Group Policy, TCP/IP, DNS and DHCP. PowerShell scripting experience. VMware vSphere and Horizon experience. Demonstrated ownership of Level 3 desktop support issues, while working closely with Levels 1&2, other internal teams and 3rd Party vendor support. Solid communications skills for documentation and knowledge transfer upon problem resolution. Ability to work independently without intensive oversight. Experience in working with global teams. Strong interpersonal skills. Positive, team centric attitude. Organized. Committed to continual improvement. Show more Show less
Posted 3 weeks ago
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