Wellness In-Charge

About BITS, Pilani

Birla Institute of Technology & Science, (BITS Pilani)

Position Overview

The Wellness In-Charge is a full-time, residential role committed to supporting student well-being and mental health on campus. This role involves coordinating closely with the Wellness Officer and campus-based counseling professionals to ensure seamless delivery of wellness services. The In-Charge provides culturally sensitive, multilingual support and helps facilitate wellness programs, monitor student needs, and contribute to a psychologically safe campus environment.

Reporting to:

Will also work very closely with:

Location:

Principal Accountabilities & Responsibilities

1. Residential Wellness Support:

• Reside on campus and be accessible to students for informal and urgent emotional support
• Establish presence in hostels and common areas as a wellness contact point.

• Support students during non-office hours in coordination with the Wellness Officer

1. Student Interaction & Engagement:

• Act as the initial point of contact for students facing emotional or psychological distress.
• Refer students to the appropriate counselling professionals and follow up as needed.
• Build rapport with diverse student groups and promote help-seeking behaviour.

3. Multilingual & Inclusive Communication:

• Communicate with students in their preferred regional languages to reduce barriers.
• Translate wellness messages and materials when required.
• Promote mental health in linguistically inclusive ways across campus communities.

4. Coordination with Counselling Professionals:

• Work closely with campus psychologists and counsellors to ensure continuity of care.
• Support logistics for counselling sessions, group work, and wellness events.
• Participate in case review meetings (as appropriate) and flag any emergent trends or concerns.
• Facilitate triage and referrals based on the urgency and nature of student needs.

5. Program Implementation & Outreach:

• Assist in planning and executing wellness programs, workshops, and campaigns.
• Coordinate with student groups, faculty, and hostel staff to ensure high participation.
• Maintain feedback systems to improve program effectiveness.

6. Documentation & Reporting:

• Maintain confidential records of student interactions, referrals, and follow-ups.
• Share periodic reports with the Wellness Officer to inform strategic planning.
• Contribute to data collection for evaluation and impact measurement.

7. Emergency & Crisis Handling (Under Guidance):

• Provide preliminary support in mental health emergencies.
• Collaborate with the counselling team and Wellness Officer during high-risk situations.
• Remain on-call on a scheduled basis as part of the crisis response protocol.

Other Skill and Ability Requirements

• Fluency in English and at least two Indian languages.
• Basic counselling and crisis-handling skills.
• Strong interpersonal, coordination, and facilitation abilities.
• Experience with wellness initiatives and student engagement.
• Excellent documentation and organizational skills.
• Sensitivity to cultural and socioeconomic diversity.

Personal Attributes

• Warm, approachable, and empathetic demeanor
• Ability to live in a campus environment and build trust with students
• High emotional intelligence and sensitivity to confidentiality
• Strong ethics and a collaborative spirit
• Deep commitment to mental health promotion and inclusion

Qualification

Education:

Experience:

Tenure

Term of appointment is for 3 years and will be renewed based on satisfactory performance review against the goals set.