Job
Description
About The Role
Project Role :Web Developer
Project Role Description :Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites.
Must have skills :PeopleSoft Human Capital Management (HCM) Global Payroll
Good to have skills :NA
Minimum 12 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:Looking for BPO Payroll Processing Manager who is responsible for leading end-to-end payroll operations for multiple clients supported on Oracle PeopleSoft and JD Edwards (JDE) and EBS platforms. This role ensures accurate and timely payroll delivery, compliance with statutory and client-specific policies, manages a team of payroll analysts, and drives continuous improvement and automation in payroll processes. The manager also acts as the key liaison between the client, internal operations, and IT/technical teams to ensure smooth payroll execution and system performance
Roles & Responsibilities:
Oversee end-to-end payroll processing for multiple clients using PeopleSoft and JDE applications.Ensure accurate calculation and disbursement of salaries, benefits, statutory deductions, and taxes.Review and approve payroll runs, reports, and reconciliations before final submission to clients.Manage off-cycle, retro, and bonus payroll runs as required.Ensure adherence to agreed SLA and KPI metrics (accuracy, timeliness, compliance).Lead, train, and mentor a team of payroll processors and senior analysts.Allocate work efficiently across shifts/projects and track productivity.Provide technical and functional guidance on PeopleSoft HCM Payroll and JD Edwards Payroll modules.Conduct performance reviews, identify skill gaps, and design upskilling plans.Serve as the primary client point of contact for payroll operations and issue resolution.Conduct periodic governance and review meetings with client stakeholders.Understand client payroll policies, agreements, and special rules to ensure configuration and compliance.Manage transitions, onboarding of new payroll processes, and change requests.Collaborate with PeopleSoft and JDE technical teams for configuration changes, upgrades, and patches.Work with ERP support teams on defects, enhancements, and process improvements.Implement standardization and best practices across clients and geographies.Ensure secure handling of payroll data and adherence to data privacy (GDPR, ISO standards).Generate and review key payroll reports:variance analysis, reconciliation, headcount cost, and statutory summaries.Monitor and report metrics on accuracy, timeliness, and client satisfaction.Participates in client engagement activities, helps in optimizing client processes.Works closely with Oracle support to get quick turnaround on issue resolution.Delivering client training, demo and Proof-Of-Concepts on areas of module expertise.Acts as a Mentor to junior/intermediate team members and grooms them
Professional & Technical Skills:Experience in BPO delivery model and global payroll environments.Proven ability to lead multi-location or multi-client teams.Strong stakeholder management and client communication skills.Hands-on experience in transition management and process governance.Excellent analytical and problem-solving skills.Strong understanding of statutory compliance (PF,Income Tax, PT, etc.).Proficiency in MS Excel, Power BI, and payroll reporting tools.Detail-oriented with a focus on data accuracy and control.Experience in global payroll operations (US, UK, APAC) is an advantage.Exposure to Oracle Fusion Cloud Payroll or Workday Payroll is a plus.
Additional Information:The candidate should have minimum 12 years of experience in PeopleSoft Human Capital Management (HCM) Global Payroll. This position is based at our Pune office.A 15 years full time education is required.Bachelor's or Master's degree in Commerce, HR, or related field.Certification in Payroll Management or Oracle PeopleSoft/JDE Payroll preferred.
Qualification 15 years full time education
