Warranty Manager

As the individual responsible for leading and delivering support for applications, you will play a crucial role in ensuring that projects are completed within the set time, quality standards, and budget using defined methods, processes, and tools. Your focus will be on supporting activities to enhance our product's reliability, even in challenging market conditions. You will be expected to utilize established techniques for estimating, planning, resource management, and quality management. Collaborating with your team, you will work towards identifying and implementing preventative measures to minimize incident/problem re-occurrence. It will be your responsibility to manage the team effectively to ensure that service levels are met and understood. Developing processes to optimize failure-mode part analysis effectiveness and reduce part analysis time will be a key aspect of your role. You will engage with cross-functional teams to address and resolve technical and commercial warranty issues. Setting the strategy, goals, objectives, and priorities of the BCS NA/SA Warranty team in alignment with BCS strategic priorities will be crucial. Developing clear and concise internal/external warranty reporting processes to convey warranty status accurately and drive appropriate actions will also be part of your responsibilities. Moreover, you will create and promote effective application of warranty-related policies, procedures, and work instructions within the NA/SA warranty team. Your qualifications should include at least 5 years of experience in filing warranty claims in volume brand passenger vehicles, preferably from an AUTO ACCOUNTS BACKGROUND. Proficiency in MS Office, particularly in MS Excel and PowerPoint, is essential. Excellent communication, decision-making, multitasking abilities, and knowledge and experience in dealing with vendors are required. Strong problem-solving, interpersonal, and organizational skills are also important for this role. Additional Information: Company: Ashok Auto Sales TATA Motors Job Location: Etawah, Uttar Pradesh Salary Range: 20,000 to 30,000 per month,