Warehouse Branch Operations Manager ROYAL ENFIELD

We are working in automobile industry since last 40 years as super stockist of all spare parts with almost all two and four wheeler company in India like TVS, Bajaj, Hero, Royal Enfield, Honda, Maruti Suzuki, Volkswagen, Mahindra, Hundai etc and our head office is located in Lucknow, Uttar Pradesh.

*ONLY NATIVE / PERMANENT RESIDENT OF LUCKNOW ARE ELIGIBLE TO APPLY FOR THIS POST.

• Job Title: Branch Operations Manager
• Industry: Two-Wheeler Spare Parts
• Location: Transport Nagar, Lucknow
• Reports To: Operations Head

Job Summary:

The Branch Operations Manager is responsible for overseeing end-to-end branch operations including, sales coordination, inventory management, logistics, staff supervision and customer relationship management. The role ensures smooth daily operations, achievement of sales targets, and adherence to company policies.

Role and Responsibilities:-

Branch Operations:

• Manage daily branch operations to ensure efficiency and profitability
• Implement company SOPs, policies, and operational standards
• Monitor branch performance and prepare MIS reports

Inventory & Supply Chain Management:

• Monitor stock levels, fast-moving and slow-moving items
• Ensure proper inward, outward, and stock reconciliation
• Coordinate with warehouse and HO for timely replenishment
• Minimize stock losses, damages, and obsolescence

Team Management:

• Supervise and motivate branch staff (sales, billing, warehouse, delivery)
• Allocate duties and ensure productivity
• Conduct training on product knowledge and operational processes
• Manage attendance, discipline, and performance reviews

Accounts & Compliance:

• Oversee billing, cash handling, credit control, and collections
• Ensure compliance with GST, invoicing, and company audit requirements
• Coordinate with accounts team for daily and monthly closures

Customer Service:

• Ensure high levels of customer satisfaction
• Handle customer complaints and returns effectively
• Build long-term relationships with dealers and retailers

Required Skills & Competencies:

• Strong knowledge of two-wheeler spare parts and aftermarket operations.
• Leadership and team management skills.
• Inventory and supply chain understanding.
• Basic accounting and GST knowledge.
• Strong communication and negotiation skills.
• Proficiency in ERP / billing software (Tally, SAP. or similar).

Work Experience and Qualifications:

• min 5–8 years of experience in automotive spare parts or similar industry.
• Minimum 2–3 years in a supervisory or branch management role.
• Bachelor’s degree in Business Administration, Commerce or related field.

Key Performance Indicators (KPIs):

• Branch sales and profitability.
• Stock accuracy and inventory turnover.
• Customer satisfaction and retention.
• Team productivity and attrition.
• Compliance and audit scores.

Salary: Rs.35,000-45,000/- per month + TA + DA + PF/ESIC + Insurance and others.

Interview Rounds:

• 1st round on voice call and Second round Face to Face at Lucknow head office.
• Contact for scheduling interview call / whatsapp your uodated CV to Mr. Ranjeet K. Rawat (+91) 9838088855

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Branch Operations in Auto Spare parts or similar: 5 years (Required)
• Warehouse supervisory or branch management role: 3 years (Required)
• MS Excel-V/H Lookups, Pivot Table, Graphs, Charts: 3 years (Required)

Language:

• English (Required)

License/Certification:

• Driving Licence (Required)

Location:

• Lucknow, Uttar Pradesh (Required)

Work Location: In person