Waiter/Server

Job Title: Front of House (FOH) Staff

Location: Mount Mary, Bandra, Mumbai

Company: ChefySide LLP

About Us:

The Black Shepherd is a new and exciting restaurant located in the heart of Mount Mary, Bandra, Mumbai. Our culinary focus is on British cuisine with a contemporary European twist, offering a unique and delightful dining experience. We pride ourselves on our commitment to quality, creativity, and exceptional customer service.

Job Description:

We are seeking friendly, enthusiastic, and professional Front of House (FOH) staff to join our team. The ideal candidates will have a passion for hospitality, excellent communication skills, and a dedication to providing outstanding service to our guests.

Key Responsibilities:

· Understanding menus and explain daily specials and menu items.

· Take orders accurately and efficiently using POS systems.

· Ensure guests have an exceptional dining experience by addressing their needs and requests promptly.

· Manage reservations and seating arrangements to optimize table turnover and guest satisfaction.

· Handle guest inquiries, complaints, and feedback professionally and courteously.

· Assist with setting up and clearing tables, ensuring the dining area is clean and well-presented.

· Collaborate with the kitchen staff to ensure smooth service operations.

· Process payments and provide accurate change and receipts.

Requirements:

· Previous experience in a Front of House role or similar customer service position is preferred.

· Strong communication and interpersonal skills.

· Ability to multitask and work efficiently in a fast-paced environment.

· Excellent attention to detail and a commitment to providing top-notch service.

· Professional appearance and a positive, team-oriented attitude.

What We Offer:

· Training and professional development opportunities.

· Opportunities for career growth within the restaurant.

· Employee discounts on dining at the restaurant.

How to Apply:

If you are passionate about hospitality and excited to be part of a dynamic team that values excellence and innovation, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position to [email protected] with the subject line "FOH Staff Application – [Your Name]."

Job Type: Full-time

Benefits:

• Food provided

Language:

• English (Preferred)

Work Location: In person