ChefySide LLP (The Black Shepherd)

Job Title: Front of House (FOH) Staff Location: Mount Mary, Bandra, Mumbai Company: ChefySide LLP About Us: The Black Shepherd is a new and exciting restaurant located in the heart of Mount Mary, Bandra, Mumbai. Our culinary focus is on British cuisine with a contemporary European twist, offering a unique and delightful dining experience. We pride ourselves on our commitment to quality, creativity, and exceptional customer service. Job Description: We are seeking friendly, enthusiastic, and professional Front of House (FOH) staff to join our team. The ideal candidates will have a passion for hospitality, excellent communication skills, and a dedication to providing outstanding service to our guests. Key Responsibilities: · Understanding menus and explain daily specials and menu items. · Take orders accurately and efficiently using POS systems. · Ensure guests have an exceptional dining experience by addressing their needs and requests promptly. · Manage reservations and seating arrangements to optimize table turnover and guest satisfaction. · Handle guest inquiries, complaints, and feedback professionally and courteously. · Assist with setting up and clearing tables, ensuring the dining area is clean and well-presented. · Collaborate with the kitchen staff to ensure smooth service operations. · Process payments and provide accurate change and receipts. Requirements: · Previous experience in a Front of House role or similar customer service position is preferred. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Excellent attention to detail and a commitment to providing top-notch service. · Professional appearance and a positive, team-oriented attitude. What We Offer: · Training and professional development opportunities. · Opportunities for career growth within the restaurant. · Employee discounts on dining at the restaurant. How to Apply: If you are passionate about hospitality and excited to be part of a dynamic team that values excellence and innovation, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position to [email protected] with the subject line "FOH Staff Application – [Your Name]." Job Type: Full-time Benefits: Food provided Language: English (Preferred) Work Location: In person