VP - Technology Operations

Industrial, Healthcare, Financial Services, and Education

profitable, founder-led, in high-growth mode

This is a remote position.

Industrial, Healthcare, Financial Services, Government, Legal and Education

VP – Technology Operations

• Building, growing and managing a team of 

  60+ engineers

   over the next 

  18–24 months

• Driving technology and architecture excellence across multiple product lines ensuring sound design, scalability and enterprise engineering standards
• Setting up core processes, tools and governance frameworks for world-class software delivery and quality
• Ensuring high-quality, reliable and timely delivery for multiple product teams in the US

path to Site Leader / MD

Key Responsibilities

People & Organization

• Build and lead high-performance, empowered teams of software engineers, QA, DevOps and tech leads in close partnership

  with Technology Leaders and the CEO of Embrace.

• Hire and manage 

  Engineering Managers / Group Leads

   for each vertical (Industrial, Health, Fin, Edu)
• Set up core org structure, role definitions, onboarding and performance management

Delivery & Execution

• Own delivery for India-based teams supporting multiple US product lines
• Plan capacity, allocate teams to portfolios, and track progress against roadmaps
• Run regular cadences: sprint planning, stand-ups, reviews, and status updates
• Ensure enterprise-grade code quality, testing discipline and stable releases

Process & Governance

• Define and implement 

  modern engineering standards and best practices

   (including version control, code review, CI/CD, automated testing, release process)
• Establish 

  clear engineering and operational insights

   (such as velocity, defect leakage, release performance, team capacity) to drive continuous improvement
• Work with US leaders to align 

  SLAs, priorities and agile ways of working that ensure transparency and accountability across teams

Stakeholder Management

• Act as primary India point-of-contact for 

  CTO, Product leaders and Portfolio GMs

   in the US
• Communicate risks, dependencies, and mitigation plans early
• Coordinate work across multiple portfolios so teams are fully utilized and not overcommitted

Scale-Up / Site Leader Path

• Prepare the COE to grow beyond 

  50+

   engineers (future 100+ team)
• Take gradual ownership of 

  budget, vendor management, and real estate

   decisions
• Evolve into 

  Site Leader / MD

   for the India Technology COE as scale and performance targets are met.

Must Have

• 15+ years

   in software development / technology, with at least 

  5+ years

   in 

  delivery / engineering leadership

   roles in India
• Experience managing 

  multi-team delivery

   (30+ engineers) for international clients or global product teams
• Strong background in 

  B2B software, SaaS or product engineering

• Hands-on Enterprise Software Engineering & Architecture Expertise:
• Agile delivery (Scrum / Kanban)
• Deep understanding of enterprise software design including modern UX/UI, modular architectures, scalability, resilience, quality and performance optimization
• Experience leading or governing architecture for large-scale SaaS or multi-tenant platforms (microservices, APIs, data pipelines, event-driven systems)
• Familiarity with enterprise integration patterns, API gateways, identity and access management and data security / compliance frameworks (SOC2, ISO 27001, HIPAA, GDPR)
• Demonstrated ability to review and guide technical design decisions, ensuring consistency across multiple products and teams
• Experience implementing architecture review boards, technical standards and reference architectures
• Strong grounding in cloud-native engineering (AWS / Azure / GCP) including infrastructure as code, CI-CD, observability, cost optimization and multi-environment governance
• Proven track record of 

  hiring, retaining and developing

   Engineering Managers and Tech Leads
• Excellent communication skills working with 

  US/Europe stakeholders

Good to Have

• Experience in 

  IT services / GIC / COE

   environments (e.g., TCS, Cognizant, Infosys, Accenture, GCCs) with client-facing exposure
• Exposure to 

  regulated domains

   like Banking / Fintech, Healthcare, or Gov/Education
• Experience supporting 

  multiple products or business units

   in parallel

What We Offer

• Opportunity to 

  build

   a new India Technology COE from the ground up
• Clear 

  career path

   to 

  Site Leader / MD

   for the India center
• Build with 

  Embrace C-Suite

   and work with multiple product teams across 

  Industrial, Healthcare, Financial Services, Government, Legal and Education

• Competitive salary aligned with UK working hours, ensuring fair and transparent compensation.
• Global Team Collaboration—work alongside extremely talented professionals from around the world.
• Professional Growth Support with access to training programs designed to enhance your skills and expand your knowledge.
• Clear Career Progression and excellent opportunities for long-term advancement within the organization.
• Comprehensive Health Benefits to support your wellbeing and peace of mind.
• Flexible Remote Work Options that empower you to balance work and life effectively.