Voice Support - Technical Troubleshooting (International) - 6 LPA

0 - 5 years

2 - 6 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring Senior Technical Support Associate (Semi Voice Process)

Location:

CTC:

Call Zaan on 6360065418 . Or You can also visit our website jobshop.ai to chat with our HR Recruiters

Eligibility Criteria:

Work from office

Qualification : Grad / UG ( Min 6m exp )

Location:Bangalore

Salary: 5 to 6 LPA

Shifts :Rotational

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Technical Skill Requirements:

  • Strong

    troubleshooting skills

  • In-depth knowledge of

    Microsoft products (O365, Outlook, Windows OS)

  • Experience in

    hardware troubleshooting

  • Familiarity with

    ticketing systems

    and remote desktop tools is a plus

Roles & Responsibilities:

  • Handle customer queries via

    email, chat, and occasional calls

  • Provide

    technical support and issue resolution

    for Microsoft products

  • Troubleshoot hardware, software, and connectivity issues

  • Document issues accurately and escalate where necessary

  • For More Details

Call Zaan on 6360065418 . Or You can also visit our website jobshop.ai to chat with our HR Recruiters

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