Voice and Collaboration Services

Job Description

About company: Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. Job Title : Voice and Collaboration Services Location: Hyderabad Exp : 8+ years Notice: 0-15 days/serving Salary : As per market Mode of hire : Contract Job Description: cisco UCCX - there are two cisco contact centers UCCE and UCCX. we want UCCX. SBC experience, preferred Audiocodes. but other SBC is also fine like Cisco CUBE, Oracle, Ribbon, anynode, etc. voip to ms teams migration , MS TEAMS migration & admin, *SBC , cisco contact center,SME , Migration Architect any platform to teams migration, cisco avaya mitel- platforms , session border controller ͏ Do: Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Show more Show less