Visa Consultant

Overview

Key Responsibilities

• Visa Consultation: Provide accurate and updated information regarding visa requirements, documentation, and procedures for all major travel destinations.
• Application Processing: Assist clients in filling out visa forms, compiling documents, and submitting applications to embassies/consulates.
• Document Verification: Ensure all client-provided documents meet the specific requirements of each country’s visa process.
• Embassy Coordination: Liaise with embassies, consulates, and visa service providers to ensure timely application processing.
• Client Communication: Keep clients updated on the status of their visa applications and address any issues or queries promptly.
• Knowledge Management: Stay updated on changes in visa rules, policies, and requirements for short-haul (e.g., UAE, Thailand, Singapore) and long-haul (e.g., USA, Europe, Australia) destinations.
• Problem-Solving: Handle escalations or urgent requests related to visa applications efficiently.
• Reporting: Maintain accurate records of visa applications and statuses and report to the management team regularly.
  

Key Requirements

• Experience: 2-5 years of experience in handling visa applications or in a similar role in the travel industry.
• Knowledge: Strong understanding of visa processes for both short-haul and long-haul destinations.
• Skills:
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to work under tight deadlines.
• Tools: Familiarity with visa processing portals and tools is a plus.