Manager - Digital Transformation & Productivity Tools (IT)We're looking for a smart, energetic, and execution-focused Manager - Digital Transformation & Productivity Tools to lead the adoption of digital tools across the company, with a sharp focus on Wrike and AI integration.This is not a traditional IT role, this is about transforming how teams work by making digital tools a natural, everyday part of their workflow.Your mission will be to turn every employee into a confident user of Wrike and related digital platforms, improve collaboration, and find meaningful ways to integrate AI for speed and efficiency.
Key Responsibilities
Wrike Adoption & Enablement:
- Act as the Wrike Champion for the company, own setup, configuration, training, and ongoing improvements.
- Design, roll out, and maintain custom workflows, dashboards, and automations in Wrike tailored to each team's needs.
- Conduct onboarding, refresher training, and 1-on-1 support to help teams fully adopt the platform.
- Continuously monitor usage and adoption, identify gaps, and proactively drive engagement.
Digital Upskilling & Enablement
- Build a digital-first culture by training employees on modern digital tools and mindsets.
- Conduct regular learning sessions, quick-tip videos, and help guides to drive tech-savviness across the company.
- Identify blockers to adoption and create support systems to help every team member become confident and self-reliant in digital tools.
AI Tools & Automation
- Research and roll out AI tools (e.g., ChatGPT, Copilot, Notion AI, or industry-specific platforms) that can streamline work.
- Partner with teams to find use cases where AI can reduce manual work, improve decision-making, or enhance customer experience.
- Create simple playbooks and guidelines for ethical, effective use of AI tools in day-to-day work.
Cross-functional Collaboration
- Work closely with HR, Sales, Marketing, Projects, and other teams to understand their workflows and recommend relevant digital solutions.
- Translate real business needs into digital use cases, workflows, and automations that save time and reduce duplication.
- Be the go-to person for productivity hacks, tool-related problem solving, and system improvements.
Tracking & Continuous Improvement
- Use Wrike and other tools to monitor project efficiency, identify inefficiencies, and share actionable insights with leadership.
- Establish simple KPIs and success metrics for tool adoption, team usage, and productivity impact.
Core Requirements
- 5+ years of experience in digital transformation, systems implementation, business productivity, and operations enablement.
- Hands-on expertise with project management platforms (Wrike, Monday.com, Asana, ClickUp, Jira) and AI-powered tools to optimize workflows.
- Strong technical background in IT infrastructure, cloud computing, O365, Farvision (ERP), and collaboration tools.
- Effective communicator and trainer with a systems thinking approach to cross-functional collaboration and change management.
- Highly organized, structured, and solutions-oriented, with the ability to thrive in fast-paced, evolving environments.
- Passionate digital enabler, patient and enthusiastic in helping teams adopt and embrace new technologies.
Why This Role Is Exciting
- You'll lead a company-wide shift in how people work, real, visible impact
- You'll get to build systems, train people, and experiment with AI in practical ways.
- You'll be part of a company that values efficiency, innovation, and empowering people
(ref:iimjobs.com)
