Vice President

Role Overview: As a part of the team, you will be responsible for planning, developing, and executing the operational strategy for the business unit to ensure client satisfaction, revenue growth, and profitability. Your role will involve ensuring efficient service delivery, revenue management, operational planning, and mining within existing clients for new business opportunities through sustained delivery. Additionally, you will have the added responsibility of working on account management-related areas such as Account Planning, updating account plans with actions and governance, and strategic review for the future growth of the account. Key Responsibilities: - Grow account in all Lines of Business (LOBs) - Manage operations, analytics, and consulting functions - Deliver savings to client operations with appropriate sign-offs - Ensure USD value delivered to the client and EXL - Maintain and increase Full-Time Equivalents (FTEs) as per budget - Generate additional revenue and focus on efficiencies - leaner, greener, and faster - Ensure smooth migration, process stabilization, and sustained delivery - Reduce operational costs and launch TBP as per opportunity - Evaluate spans of Business-As-Usual (BAU) and low complexity processes - Monitor revenue from the Business Unit (BU) versus target - Deliver guaranteed productivity improvement and improve Gross Margin for the BU - Track Manpower Efficiency Index (MEI) and ensure client satisfaction on all Service Level Agreements (SLAs) and given parameters Qualifications Required: - Bachelor's degree in a relevant field - Previous experience in operational strategy, account management, and revenue management - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Proven track record of delivering results and driving efficiencies - Knowledge of process improvement methodologies and client relationship management (Note: No additional details of the company were mentioned in the job description.) Role Overview: As a part of the team, you will be responsible for planning, developing, and executing the operational strategy for the business unit to ensure client satisfaction, revenue growth, and profitability. Your role will involve ensuring efficient service delivery, revenue management, operational planning, and mining within existing clients for new business opportunities through sustained delivery. Additionally, you will have the added responsibility of working on account management-related areas such as Account Planning, updating account plans with actions and governance, and strategic review for the future growth of the account. Key Responsibilities: - Grow account in all Lines of Business (LOBs) - Manage operations, analytics, and consulting functions - Deliver savings to client operations with appropriate sign-offs - Ensure USD value delivered to the client and EXL - Maintain and increase Full-Time Equivalents (FTEs) as per budget - Generate additional revenue and focus on efficiencies - leaner, greener, and faster - Ensure smooth migration, process stabilization, and sustained delivery - Reduce operational costs and launch TBP as per opportunity - Evaluate spans of Business-As-Usual (BAU) and low complexity processes - Monitor revenue from the Business Unit (BU) versus target - Deliver guaranteed productivity improvement and improve Gross Margin for the BU - Track Manpower Efficiency Index (MEI) and ensure client satisfaction on all Service Level Agreements (SLAs) and given parameters Qualifications Required: - Bachelor's degree in a relevant field - Previous experience in operational strategy, account management, and revenue management - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Proven track record of delivering results and driving efficiencies - Knowledge of process improvement methodologies and client relationship management (Note: No additional details of the company were mentioned in the job description.)