Vendor Manager – Furniture

Location: Bangalore (On-ground, factory visits required)
Employment Type: Full-time
Industry: Furniture / Interiors / Manufacturing

Role Objective

Ensure On-Time In-Full (OTIF) production and dispatch of customised furniture by maintaining a strong on-ground presence at vendor factories, closely tracking production progress, and managing vendor relationships, commercials, and operational discipline.

Key Responsibilities

• Visit assigned vendor factories every alternate day (or more frequently based on production criticality).
• Track end-to-end production progress, including raw material readiness, production, finishing, packing, and dispatch.
• Ensure production strictly adheres to approved drawings, BOQs, and technical specifications.
• Identify timeline risks early and drive corrective actions directly on the factory floor.
• Own vendor-wise OTIF delivery commitments with zero last-minute surprises.
• Coordinate closely with sourcing, category, QC, logistics, and delivery teams for smooth execution.
• Act as the primary point of contact for assigned OEM/vendor partners.
• Build long-term, trust-based relationships with factory owners and supervisors.
• Ensure adherence to agreed SLAs on quality, timelines, and responsiveness.
• Coordinate with finance teams to ensure timely vendor payments as per agreed commercial terms.
• Track invoices, GRNs, milestones, and payment status accurately.
• Ensure vendors follow defined quality standards and finishing benchmarks.
• Flag quality or process deviations early and ensure corrective actions before dispatch.
• Share regular order-wise and vendor-wise production status updates.
• Maintain structured records of delays, issues, root causes, and corrective action plans.

Success Metrics (KPIs)

• Vendor-wise OTIF delivery performance
• Production adherence to committed timelines
• Reduction in last-minute delays and escalations
• Quality acceptance rate at QC stage
• Stability, reliability, and satisfaction of vendor partnerships

Ideal Profile

• 4–8 years of experience in furniture manufacturing, sourcing, production planning, or vendor management.
• Strong understanding of wood, metal, upholstery, and finishing processes.
• Comfortable with frequent factory visits and hands-on, on-ground execution.
• Strong coordination, negotiation, and follow-up skills.
• Ability to balance relationship management with operational discipline and accountability.

What We Offer

• High-ownership role with direct impact on delivery performance and customer satisfaction
• Exposure to large-scale custom furniture manufacturing operations
• Opportunity to work closely with leadership, vendors, and cross-functional teams

Job Type: Full-time

Pay: ₹600,000.00 - ₹700,000.00 per year

Work Location: In person