Vendor Management Associate

Job Description: Service Provider (Vendor) Management Associate – Medleiz

Position: Service Provider (Vendor) Management Associate
Company: Medleiz (A unit of Kipnotics Solutions OPC Pvt. Ltd.)
Employment Type: Full-Time

About Medleiz:

Medleiz is a growing service platform that connects customers with verified service providers for a wide range of home and commercial maintenance needs. We’re on a mission to deliver convenience, quality, and reliability in the service ecosystem through digital innovation and operational excellence.

Role Overview:

We are seeking a proactive and organized Service Provider (Vendor) Management Associate to onboard, manage, and coordinate our network of service partners. The ideal candidate should be people-friendly, process-driven, and ready to handle vendor relations, onboarding, documentation, and performance follow-ups in a fast-paced startup environment.

Key Responsibilities:

Vendor Onboarding & Coordination:

• Identify, verify, and onboard new service providers across various service categories.
• Collect, verify, and maintain all required documents and agreements.
• Educate vendors on platform processes, service standards, and compliance guidelines.

Vendor Relationship Management:

• Act as the point of contact for service providers, addressing queries and resolving operational issues.
• Track vendor performance, handle escalations, and ensure service quality benchmarks are met.
• Coordinate periodic meetings, training, and performance reviews with vendors.

Data & Compliance:

• Maintain up-to-date records of active vendors, agreements, and service areas.
• Support contract renewals, compliance checks, and timely updates of documentation.
• Work with the operations and accounts team to ensure timely payments and documentation.

Support Tasks:

• Assist in field visits when needed to verify services or onboard new partners.
• Prepare reports on vendor performance, churn, and coverage gaps.
• Support marketing or promotional activities targeting vendor engagement.

Qualifications & Requirements:

• Educational Qualification: Bachelor’s degree in Business Administration, Commerce, Accounts, or any relevant field.
• Experience: 1–2 years in vendor management, supply chain coordination, or operations support.
• Skills:
• o Good communication skills in Tamil and English.o Basic knowledge of MS Office / Google Sheets.o Strong negotiation and people skills.o Organized with a knack for follow-ups and documentation.o Comfortable with occasional local travel for vendor meets or verification.Behavioral Traits:
• Relationship-builder with good interpersonal skills.
• Reliable and detail-oriented.
• Able to multitask and handle on-ground challenges.
• Self-starter with a problem-solving attitude.

Benefits:

• Fixed salary with performance-based increments.
• Supportive, startup-friendly work culture.
• Opportunity to grow into senior vendor management or operations roles.
• Pay Scale: ₹15,000–₹18,000.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Experience:

• Customer acquisition: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Tambaram, Chennai, Tamil Nadu (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person