Position Title: Client Services Executive (Bangalore, India) Work Location: Hybrid Set-up Work Schedule: Day Shift / 8-Hour Shift / Monday to Friday Job Scope / Principal Accountabilities: Cases and Orders monitoring Orders integration Turn-around time monitoring Candidate chasing Guarantee daily, weekly, and monthly goals are met Analyze verified information for accuracy and completion Investigate and confirm reference credibility Maintaining a positive, empathetic, and professional attitude toward clients at all times. Responding promptly to clients’ inquiries. Communicating with clients through various channels. Acknowledging and resolving clients’ complaints. Qualifications, Knowledge, Skills and Competencies required: Bachelor’s degree in any related field. One to two years work experience in background checking. Excellent attention to detail and accuracy in entering data. Strong written and verbal communication skills. Job Types: Full-time, Permanent Pay: ₹11,860.04 - ₹37,373.41 per month Benefits: Health insurance Work from home
Position Title: Vendor Management Associate Section & Department: Operations Immediate Head: Vendor Management Team Leader Role Summary: As a Vendor Management Associate, your role revolves around managing relationships with external vendors to ensure seamless business operations and service delivery. Responsibilities include vendor selection, contract negotiation, performance monitoring, and risk management. Your focus is on building positive vendor relationships, ensuring compliance, and optimizing vendor management processes to support Avvanz's objectives in the Background Screening industry. Job Scope / Principal Accountabilities: Assist with the onboarding of new vendors, ensuring they understand Avvanz's requirements, service level agreements (SLAs), and data security protocols. Maintain and manage vendor contracts, ensuring adherence to terms and conditions, pricing accuracy, and timely renewals. Monitor vendor performance against established metrics outlined in SLAs. You will generate reports and identify areas for improvement or potential cost savings. Serve as the primary point of contact for assigned vendors, fostering strong relationships and clear communication to ensure smooth collaboration. This may involve resolving issues, addressing concerns, and coordinating with internal teams as needed. Ensure vendor compliance with Avvanz's data security policies and relevant industry regulations. This may involve conducting audits and maintaining records. Assist with researching and identifying potential new vendors that meet Avvanz's requirements and can contribute to our service offerings. Ensure related compliance requirements are addressed, e.g., privacy, security, and administrative regulations associated with Information and privacy management systems, are followed in Singapore HQ and the Philippines site. Qualifications, Knowledge, Skills and Competencies required: Possess a minimum of 1-2 years of experience in vendor management, procurement, BPO or Data Entry. Have a strong understanding of contract administration principles and best practices. Be detail-oriented and organized, with excellent analytical and problem-solving skills. Possess excellent communication and interpersonal skills, with the ability to build strong relationships with vendors and internal stakeholders. Be proficient in Microsoft Office Suite and comfortable learning new vendor management software. Can start ASAP Job Type: Full-time Pay: ₹253,676.40 - ₹752,979.45 per year Benefits: Health insurance Work from home
About the Role We are seeking someone with 8+ of hands-on SEO/SEM experience, with proven success across APAC, US and UK, to join our in-house Performance Marketing team. This role is pivotal in driving measurable growth in visibility, qualified traffic and conversions by building a future-ready search engine strategy that integrates SEO and SEM, while also exploring and embedding emerging practices like AEO (Answer Engine Optimization), GEO (Generative Engine Optimization), and AIO (AI Optimization). The ideal candidate has at least 8+ years of SEO & SEM expertise in managing search engine performance across global markets, with a clear vision to organically bring our company site to page one worldwide. In parallel, they should have extensive experience running multi-platform ad campaigns to deliver high-quality Marketing Qualified Leads (MQLs) that convert and contribute directly to revenue. Key Responsibilities Search Engine Strategy & Execution · Develop and execute a comprehensive SEO roadmap aligned with business objectives across APAC, US, and UK markets. · Continuously optimize the website for speed, Core Web Vitals, User Experience (UX), landing pages and mobile-first indexing to maximize organic visibility, campaigns and conversion. · Create a clear path to page-one organic rankings globally through technical SEO, on-page optimization, schema, content strategies, and AI- driven search readiness. · Integrate AEO (Answer Engine Optimization) for Google SGE, Bing Copilot, and ChatGPT Overviews. · Implement GEO (Generative Engine Optimization) to optimize brand presence in AI-driven discovery. · Drive AIO (AI Optimization) initiatives to capture opportunities in AI-powered search engines and platforms. · Measure and report SEO performance against defined KPIs (organic traffic, keyword rankings, MQLs, and revenue contribution) and continuously refine strategies to maximize ROI. Performance Marketing & Paid Search · Lead and optimize SEM campaigns across Google Ads, Bing Ads, Meta Ads and LinkedIn Ads, ensuring alignment with KPIs and global objectives. · Design and execute multi-channel paid campaigns across APAC, US and UK markets (including video campaigns on YouTube, TikTok, Instagram Reels), with strong ROI focus and delivering quality MQLs across funnel stages (TOFU, MOFU, BOFU). · Optimize CPC, CTR and Quality Scores while reducing CPA and increasing lead quality. · Continuously A/B test ad creatives, audiences and formats (search, display, video, social) to maximize ROI and quality MQL generation. Analytics, Reporting & Tools · Own keyword research, competitor benchmarking, SERP analysis and intent mapping across multiple geographies. · Utilize tools such as SEMrush, Ahrefs, Screaming Frog, Google Analytics 4, Search Console, Looker Studio, and AI-based SEO/SEM platforms. · Provide dashboards and reports highlighting global organic growth, CTR, CPA, CPL, MQL quality, and AI search visibility. · Implement attribution models to connect SEO/SEM efforts with pipeline contribution and revenue impact. · Leverage automation and AI-driven analytics to enable real-time optimization and predictive insights. Collaboration & Leadership · Partner with Content, Product and Tech teams to embed SEO/AEO/GEO best practices into all digital assets. · Work closely with regional sales and marketing teams to align campaigns with local market nuances. · Serve as the SEO/SEM subject-matter expert, guiding stakeholders with clear insights and influencing leadership decisions through strong communication and stakeholder management. · Stay ahead of algorithm updates, AI search trends, and best practices across APAC, US, and UK. Key Requirements · 8+ years of hands-on SEO/SEM experience with multi-regional exposure (APAC, US, UK). · Demonstrated success in building a vision and executing strategies that deliver page-one global rankings. · Strong expertise in running high-performance ad campaigns across Google, Meta, LinkedIn, and other digital forums. · Ability to deliver high-quality MQLs from both organic and paid campaigns. · Proficiency in technical SEO (site architecture, Core Web Vitals, page speed, schema). · Advanced knowledge of attribution, funnel optimization, and lead quality measurement. · Strong analytical mindset with proven command of GA4, GTM, and AI SEO/SEM tools. · Up to date with the latest search algorithms, AI-driven search (AEO, GEO, SGE), and digital marketing trends. Job Type: Full-time Pay: ₹80,000.00 - ₹130,000.00 per month Benefits: Health insurance Paid time off