Client Services Executive

Position Title: Client Services Executive (Bangalore, India)
Work Location: Hybrid Set-up
Work Schedule: Day Shift / 8-Hour Shift / Monday to Friday

Job Scope / Principal Accountabilities:

• Cases and Orders monitoring
• Orders integration
• Turn-around time monitoring
• Candidate chasing
• Guarantee daily, weekly, and monthly goals are met
• Analyze verified information for accuracy and completion
• Investigate and confirm reference credibility
• Maintaining a positive, empathetic, and professional attitude toward clients at all times.
• Responding promptly to clients’ inquiries.
• Communicating with clients through various channels.
• Acknowledging and resolving clients’ complaints.

Qualifications, Knowledge, Skills and Competencies required:

• Bachelor’s degree in any related field.
• One to two years work experience in background checking.
• Excellent attention to detail and accuracy in entering data.
• Strong written and verbal communication skills.

Job Types: Full-time, Permanent

Pay: ₹11,860.04 - ₹37,373.41 per month

Benefits:

• Health insurance
• Work from home