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Capgemini
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US Payroll Specialist

US Payroll Specialist

Capgemini

2 - 6 years

0 Lacs

noida uttar pradesh

Posted:19 hours ago| Platform: Shine logo

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Skills Required

workday taleo successfactors excel pivot ms office client communication client reporting time management analytical skills communication skills system data entry oracle hcm v look up problemsolving organization

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a part of Capgemini, you will have the opportunity to shape your career according to your preferences and be part of a collaborative global community that will support and inspire you. Your role will involve responding to client queries accurately through various channels like phone, live chat, email, and the case management system. You will also provide clarification on HR policies and procedures, manage a designated part of the process based on Capgemini methodology, and organize knowledge sharing sessions within and across teams. Key Responsibilities: - Respond to clients" queries accurately using phone, live chat, email, and the case management system - Provide clarification of HR policies and procedures - Manage assigned part of the process following Capgemini methodology and/or agreed transition plan - Organize knowledge sharing sessions within the team and across teams Qualifications Required: - System data entry experience in platforms such as Workday, Oracle HCM, Taleo, SuccessFactors, etc. - Experience in maintaining data in Excel, including Pivot tables and VLOOKUP - Good working knowledge of MS Office - Ability to handle complex problems raised by clients and provide solutions - Manage client communication and reporting - Excellent job organization and time management skills - Attention to detail and strong analytical skills - Good communication skills - Daily interaction with clients via phone, chat, and email to resolve HR-related issues and collaborate with other delivery team members - Willingness to work flexible night shifts Additional Company Details (if present in JD): Capgemini is a global business and technology transformation partner with a diverse group of 340,000 team members in more than 50 countries. With over 55 years of experience, Capgemini is trusted by clients to leverage technology to address their business needs. The company delivers end-to-end services and solutions, specializing in AI, generative AI, cloud, and data, supported by deep industry expertise and a partner ecosystem. As an employee, you will have access to comprehensive wellness benefits, a commitment to diversity and inclusion, and the opportunity to work on cutting-edge projects in tech and engineering or contribute to solutions for societal and environmental challenges.,

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Capgemini

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US Payroll Specialist