Posted:3 months ago|
Platform:
Work from Office
Full Time
SUMMARY Job Description: Team Leader (TL) - US Mortgage Location: Mangalore Work Arrangement: On-site Team Size: 50+ Shift: US Shift Responsibilities: Demonstrating proficiency in written and verbal communication skills. Collaborating with cross-functional teams to ensure timely deliverables. Possessing a thorough understanding of process flow and excellent process knowledge. Working independently and adhering to timelines. Acting accordingly on ad hoc requests or challenging situations based on business/internal requirements. Preparing Quality Dashboards and sharing them with the respective Internal Stakeholder. Ensuring adherence to company policies and preparing reports on team progress. Demonstrating willingness to work on weekends. Managing BQM (Bottom quartile management) Users and supporting on improvement. Fostering innovation and supporting new hires to settle down with zero attrition. Experience: At least 5 years of experience, with 1 to 2 years of team handling experience. Skill Set: Strong leadership skills Excellent communication skills Strategic thinking Requirements Requirements: Bachelor's degree in a relevant field preferred Proven experience in the US mortgage industry Strong problem-solving skills Ability to handle high-pressure situations Familiarity with mortgage processes and regulations
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Bengaluru
0.9 - 3.0 Lacs P.A.