Urgent require Service Desk Engineer in Airoli Navi Mumbai

1 - 6 years

0 - 3 Lacs

thane navi mumbai mumbai (all areas)

Posted:22 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

SPOC, Mo,update tickets logged, Provide first-level,
Escalate to respective stakeholders on deviation of SLA, MIS Report, necessary approvals evidence attachments, Coordinate & Process compliance and training, Root Cause Analysis.

Required Candidate profile

1-5 Yrs Exp, Exp. in IT Help Desk Services, IT Infrastructure Analytical skills, Communication and ITIL Process knowledge, Change Management & Release Management, documentation skills, MS Office.

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Shivoham Infotech

Information Technology

Bangalore

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