Spoc Jobs – Apply to Latest Spoc Job Vacancies

Servicedesk Tata Consultancy Services Limited

2.0 - 10.0 years

3 - 7 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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Role- Service Desk Job Description Act as a single point of contact (SPOC) for all user requests, and resolve issues on first call, or route to the appropriate resolving support group. Perform active case management and be accountable for end-to-end delivery of requests that originate with them and is responsible for ensuring resolution is driven by all downstream support groups. Monitor Incident or Problem status to facilitate Incident/Problem closure within defined service level standards or escalate in accordance with the escalation management process. Develop, establish and maintain call prioritization guidelines and escalation procedures. Provide a systems status recording with status information such as known Major Incidents and estimated recovery time. ServiceNow Queue Management - Incident, Service Request, Problem & Change. Ensure all the specified SLAs are met in accordance with the customer agreement. Maintain and drive the call quality keeping customer satisfaction as priority. Escalate customer concerns on timely basis and follow up to closure. Take end to end ownership of call and ticket to ensure timely closure and resolution. Follow the quality parameters as specified by the quality protocol and process to be followed.

Posted 1 week ago

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Senior Sales Executive/ AM / DM Sales - Real Estate Urbanblocks Realty

5.0 - 10.0 years

6 - 10 Lacs

Hyderabad

Work from Office

Responsible to drive revenue via strategic sales plans, lead a high-performing team, manage client relations, ensure RERA compliance, and collaborate across departments for seamless execution and market growth in a competitive real estate landscape. Perks and benefits Performance based incentives will be given.

Posted 2 weeks ago

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Looking For Sr.Recruiter/ Recruitment TL Bizopp Management Consultants

2.0 - 4.0 years

3 - 5 Lacs

Chennai, Coimbatore, Bengaluru

Work from Office

Sourcing Resume according Job spec. Coordinate For Interview. Follow till Joins the Company. TL - Should handle the Account One who have Experience in IT Recruitment/US Healthcare Recruitment is best Fit. + Incentives Required Candidate profile Sourcing Resume according Job spec. Coordinate For Interview. Follow till Joins the Company. TL - Should handle the Account One who have Experience in IT Recruitment/US Healthcare Recruitment

Posted 2 weeks ago

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Urgent Hiring /Technical Writer/Ahmedabad Ashkom Media India Private Limited

1.0 - 3.0 years

2 - 3 Lacs

Ahmedabad

Work from Office

Role & responsibilities Preparation of RFQ/SOW working with engineering team for equipment and service sourcing - Scrutinize URS and FMEA to preparation of Design Review Documents working with end-user and engineering SPOC - Preparation of Reports for the trials and Validation activities - Execution of Trials or Validation batches in accordance with QA policy and cGMP in coordination with cross functional team members - Gain approvals through the change management system by providing Justifications using GTRAQ system - Preparation and revision of Standard Operating Procedures (SOP) related to the process, technology, packaging & Validations in P&G system - Preparation of documents in Coupa/Veeva and related documentation - Provide support for completion of documentation on time - Handling of training related responsibilities - Responsible to collate and maintain Site Tech-Doc requirements of all projects as per P&G SOP - Help project with the Gate-pass work-process as per site SOP - Any other Jobs allotted by head of the department

Posted 2 weeks ago

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Assistant Compliance Advisor / Compliance Advisor Ebizfiling

0 - 2 years

2 - 4 Lacs

Ahmedabad

Work from Office

-Provide advice to the clients and guide them across various activities, ensuring business compliance. -Meet the monthly sales targets and generate the revenue. -Cultivate strong business relationships with clients to maximize positive feedback. Required Candidate profile -Strong Convincing and negotiation skills is a must. -Sound communication skills -Oral, Written & Mail Comm. -A positive attitude, sales skills and ability to quickly learn are add-on advantages. Perks and benefits Incentives

Posted 2 months ago

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