Urgent Openings For Senior Salesforce Administrator

Job Description

Job Title - Senior Salesforce Administrator Job Type - Permanent, Full time Work Type - Work from Office Location - Chennai Job Description : Responsibilities • All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. • Understanding of fundamental triggers/Apex code knowledge • Sandbox environment management. • DevOps/release management experience • Identify and gather requirements, translating them into best-practice, scalable solutions focused on exceptional user experience. • Identify unused or underutilized platform features. • Create a platform roadmap and define priorities, liaising with stakeholders. • Own the communication of any platform changes to end users and stakeholders. • Data management to improve Salesforce data quality, implementing rules and automation as needed. • Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer • User support tickets • Monitor and improve user adoption. • New user and ongoing user training • Technical documentation • Management of integrated applications and third-party suppliers, including Conga, Gearset, ZoomInfo, LinkedIn Navigator, and more. Qualifications and Background Required: • Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration handson experience with Sales Cloud • Certified Salesforce Administrator • Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder Desirable: • Bachelors/Postgraduate degree or professional qualification. Knowledge, Skills, and Abilities Required : • A proactive attitude to platform enhancements • Designing scalable, best-practice solutions • Excellent relationship-building skills • Ability to liaise with stakeholders at all levels. • Translating requirements into technical solutions • Experience in change management and governance. • Training end users and key stakeholders • Technical documentation • Available and responsive to questions • Experience implementing Salesforce configuration changes. • DevOps/release management experience. Desirable: • Understanding of basic triggers/Apex code knowledge • Demonstrates continued personal/professional development. • Active in the Salesforce community.