Unit Manager-Process Training

Role Overview: As a Unit Manager - Process Training, your primary responsibility will be to manage multiple training requirements, design, develop and deliver training programs, and measure their impact. You will be instrumental in evaluating individual and organizational performance to ensure that the training is meeting business needs and improving overall performance. Your role will also involve identifying training needs through consultation with business stakeholders, developing and delivering training solutions, and optimizing training processes for efficiency. Additionally, you will be responsible for managing the supply chain from onboarding new hires to handover to the business, exhibiting agility in accommodating both planned and ad hoc requirements, and ensuring high conversion and retention rates. Key Responsibilities: - Utilize your past experience in Mortgage Originations to design, develop, and deliver training programs - Demonstrate excellent presentation skills to engage and educate trainees effectively - Evaluate individual and organizational performance to align training with business needs and enhance performance - Identify training needs through consultation with stakeholders and needs assessments - Develop and deliver training solutions that meet the specific requirements of the business - Optimize training processes to enhance efficiency - Manage the supply chain by planning, organizing, and ensuring high conversion and retention rates - Exhibit agility to accommodate both planned and ad hoc business requirements effectively Qualification Required: - Graduate in any field - Experience/certification in the Mortgage industry with expertise in loan processing & Initial Underwriting in US Residential Mortgage (Note: The additional details of the company were not provided in the job description),