Tutor Community Operations Manager

Job Title

Location

Experience

Job Overview:

d Tutor Community Operations Manag

Key Responsibilities:

Tutor Community Operations Management:

• Oversee and manage end-to-end tutor community operations.
• Develop and implement efficient processes to streamline operations.
• Ensure smooth onboarding, engagement, and retention of tutors

  .

Data & Analytics::

• Strong analytical approach to measure and improve community operations.
• Handle large-scale data sets to derive actionable insights.
• Monitor key operational metrics and continuously optimize process

Communication & Stakeholder Management:

• Excellent communication skills to interact with a large number of tutor.
• Ensure effective internal and external communication for tutor operations.
• Work closely with cross-functional teams to improve tutor experience.

Team Leadership & Process Building:

• Lead and mentor a team to drive operational efficiency.
• Create scalable processes from scratch and drive operational excellency.

Technology & Tools

• Hands-on experience wi

  th CRM and LSQ to

  ols for managing tutor interactions and performance tracing.
• Strong proficiency in data-driven decision-making using technology platforms.
• Experience wi

  th data and product development, including SQL, coding, and quer

  ies to optimize tutor operations

  .

Key Skills & Qualifications:

• 15+ years of experience

  in ed-

  tech or a related field.
• Proven expertise

  in community operations, process management, and data analysis

  .
• Strong operational excellence with the ability to create and optimize workflows.
• Experience managing large tutor communities and ensuring high engagement.
• Excell

  ent communication and leadership sk

  ills to handle large-scale interactions.
• Hands-on experience w

  ith CRM and LSQ t

  ools for efficient operations.
• Proficiency in data analys

  is (SQL and quer

  yies ) and product development.

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