Tungsten Total Agility QA

Company Description

IKAI Technology Solutions supports businesses globally in harnessing the potential of information technology. With services extending across North America, Europe, and Asia-Pacific regions, IKAI commits to revolutionizing how businesses navigate the digital landscape. Our extensive experience in managing complex systems positions us as a trusted partner for organizations transitioning digitally. We focus on continuous learning, fostering innovation, and adaptability, helping clients meet today's fast-paced technology demands. Join us to shape the future of business together.

Position Overview:

QA Engineer

Key Responsibilities:

Test Planning and Execution

• Design and develop comprehensive test plans, test cases, and test scripts for

  Tungsten TotalAgility

  workflows and integrations.
• Execute manual and automated test cases across multiple platforms and environments.
• Ensure test coverage for all functional, regression, performance, and integration scenarios.

Identifying and Resolving Defects

• Detect, log, track, and validate software defects using defect tracking tools (e.g., JIRA, Azure DevOps).
• Work closely with developers and business analysts to triage issues and verify resolutions.
• Perform root cause analysis and contribute to defect prevention.

Developing Quality Assurance Standards

• Define and implement QA processes, guidelines, and standards tailored to the

  Tungsten TotalAgility platform.

• Develop reusable automated test scripts using test automation frameworks/tools such as Selenium, Postman, or TestComplete.
• Contribute to CI/CD pipelines to support automated testing and quality gates.

Collaboration with Cross-Functional Teams

• Engage with product managers, business analysts, developers, and support teams to understand requirements and ensure high-quality deliverables.
• Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and provide QA input throughout the software development lifecycle.

Evaluation and Reporting

• Track and report test metrics (test coverage, defect density, test execution status) to stakeholders.
• Provide quality assessments and risk analysis for each release.
• Document test results, QA processes, and system behaviors.

Continuous Improvement

• Identify opportunities to enhance testing strategies, tooling, and processes.
• Stay up-to-date with industry trends, QA tools, and best practices.
• Mentor junior QA staff and promote a culture of quality and continuous learning.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 3+ years of QA experience with a focus on enterprise workflow solutions like

  Tungsten TotalAgility

  .
• Strong knowledge of QA methodologies, tools, and processes.
• Hands-on experience with test automation tools and frameworks.
• Familiarity with Agile/Scrum development methodologies.
• Experience testing APIs, web services, and integrations (e.g., REST, SOAP).
• Strong analytical and troubleshooting skills.
• Excellent communication, documentation, and interpersonal skills.

Preferred Qualifications:

• Certification in software testing (e.g., ISTQB, CSTE).
• Experience with performance/load testing tools (e.g., JMeter, LoadRunner).
• Understanding of RPA or document processing solutions.
• Experience with DevOps pipelines and CI/CD tools (e.g., Jenkins, Azure DevOps).