As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate expertise in software development using Microsoft technologies, ensuring high-quality code and efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Collaborate effectively with stakeholders to understand product requirements and challenges, proactively addressing issues through analytical problem-solving and strategic software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, eagerly embracing continuous learning and integrating newfound knowledge to enhance software development processes and product features Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Strong and proven background in Information Technology & working knowledge of .NET Core, C#, REST API, LINQ, Entity Framework, XUnit. Troubleshooting issues related to code performance. Working knowledge of Angular 15 or later, Typescript, Jest Framework, HTML 5 and CSS 3 & MS SQL Databases, troubleshooting issues related to DB performance Good understanding of CQRS, mediator, repository pattern. Good understanding of CI/CD pipelines and SonarQube & messaging and reverse proxy Preferred technical and professional experience Good understanding of AuthN and AuthZ techniques like (windows, basic, JWT). Good understanding of GIT and its process like Pull request. Merge, pull, commit Methodology skills like AGILE, TDD, UML

Configure and set up marketing campaigns in various platforms, ensuring accurate implementation. Collaborate with marketing teams to understand campaign objectives, requirements, and target audiences. Utilize marketing automation tools to set up and deploy email campaigns, landing pages, and workflows. Implement tracking parameters for campaign performance measurement and analysis. Conduct quality assurance checks to ensure accurate campaign execution and troubleshoot issues. Collaborate with cross-functional teams to integrate campaign setups with CRM and analytics systems. Monitor and optimize campaign setup processes for efficiency and effectiveness. Stay updated on platform updates and best practices for campaign setup. Provide support and training to marketing teams on campaign setup tools and processes. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Proficiency in marketing automation platforms (e.g., Marketo, HubSpot, Salesforce Marketing Cloud). Strong understanding of marketing campaign setup processes and best practices. Ability to configure and deploy email campaigns, landing pages, and marketing workflows. Experience with CRM systems and their integration with marketing platforms. Detail-oriented with excellent organizational and time management skills. Familiarity with tracking and analytics tools to measure campaign performance. Effective communication and collaboration skills with marketing teams. Problem-solving skills for identifying and resolving setup issues. Understanding of segmentation and targeting strategies in campaign setup. Preferred technical and professional experience Certification in relevant marketing automation platforms. Knowledge of HTML/CSS for basic troubleshooting and customization.

Job Type: Full-Time Experience: 6+ years in Network Engineering Job Description: We are seeking a highly skilled Senior Network Engineer with 6+ years of experience to join our dynamic team. The ideal candidate will have a deep understanding of network infrastructures and expertise in supporting complex network environments. As a Senior Network Engineer (L2/L3 Support), you will play a key role in ensuring the smooth operation, optimization, and security of the organization's network systems. You will be responsible for troubleshooting and resolving high-level network issues, managing critical network infrastructure, and supporting network projects. Responsibilities: Provide L2/L3 technical support for network-related issues across LAN, WAN, and Data Center environments. Configure, monitor, and maintain Cisco, Dell, and HP switches, routers, and other networking equipment. Identify, troubleshoot, and resolve complex network performance and connectivity issues. Utilize diagnostic tools such as Wireshark, SolarWinds, and Cisco Prime to identify problems and optimize network performance. Implement and manage security solutions, including firewalls, VPNs, IDS/IPS, and other security measures to safeguard the network infrastructure. Assist in the design, planning, and execution of network upgrades, migrations, and deployments. Support and troubleshoot network devices, cabling, routing protocols, and network topologies. Collaborate with other teams, including system administrators, security, and application teams, to ensure smooth network operations and resolve cross-functional issues. Maintain detailed documentation for network configurations, troubleshooting steps, and best practices. Stay up-to-date with emerging networking technologies, industry trends, and best practices. Provide mentoring and guidance to junior network engineers and staff. Required Skills & Qualifications: Proficiency with Networking Equipment: Strong hands-on experience with configuring and managing Cisco, Dell, and HP switches and routers. Network Troubleshooting: Ability to identify and resolve complex network issues effectively, with a focus on minimizing downtime. Diagnostic Tools: Expertise in using diagnostic and monitoring tools such as Wireshark, SolarWinds, and Cisco Prime for network analysis and troubleshooting. Security Knowledge: Deep understanding of network security, including firewalls, VPNs, IDS/IPS, and other security mechanisms to ensure network integrity and confidentiality. Network Architecture: Knowledge of LAN, WAN, and Data Center network architectures and their respective protocols (e.g., TCP/IP, BGP, OSPF, etc.). Experience with Routing Protocols: Strong understanding of common routing protocols (e.g., OSPF, BGP, EIGRP). Problem-Solving Skills: Excellent analytical and troubleshooting skills for diagnosing and resolving complex network issues. Communication Skills: Strong written and verbal communication skills to effectively interact with both technical and non-technical stakeholders. Team Collaboration: Ability to work effectively in a team environment, providing leadership, guidance, and mentorship as needed. Preferred Skills (optional): Certifications such as CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert). Experience with cloud networking technologies (e.g., AWS, Azure) and hybrid cloud environments. Experience with network automation and orchestration tools. Experience with SD-WAN technologies. Show more Show less

Job Summary: Technical specialist and primary customer support contact responsible for diagnosing and executing complex repairs to engine products at the customers site. Key Responsibilities: Establish and maintain productive customer relationships, ensuring prompt and efficient customer service. Utilize specialized tools and documented procedures to diagnose and complete complex repairs at customer locations. Perform preventative maintenance on engines and related components in the field according to schedules and standards. Escalate unresolved technical issues to product specialists or supervisors. Provide coaching, development, and knowledge transfer to technicians and apprentices; may review repair plans and parts lists. Complete required documentation such as service worksheets, timesheets, warranty claims, and quality documents. Identify and communicate additional sales and service opportunities with customers. Maintain service vehicle and tools in proper operating condition. Ensure compliance with all relevant Health, Safety, and Environmental policies and report any issues or incidents. External Qualifications and Competencies Competencies: Communicates Effectively: Conveying clear and precise messages tailored to different audiences. Customer Focus: Building strong relationships and delivering customer-centric solutions. Develops Talent: Supporting employee development to meet career and organizational goals. Manages Complexity: Analyzing complex information to resolve issues efficiently. Manages Conflict: Addressing conflicts constructively with minimal disruption. Self-Development: Actively pursuing new learning opportunities through formal and informal channels. Health and Safety Fundamentals: Promoting and modeling proactive health and safety behaviors. Diagnostics Application: Identifying and troubleshooting issues using specialized equipment and software. Electronic Service Tool Application: Utilizing appropriate hardware and software tools for diagnostics and repairs. Engine Systems Interactions : Analyzing electrical and mechanical system interactions for accurate diagnoses and repairs. Product Repair and Maintenance: Conducting mechanical/electrical repairs using the required tools while adhering to standard repair times. Service Documentation: Ensuring accurate record-keeping of customer, equipment, and technical service data. Technical Escalation: Addressing technical issues efficiently and escalating as needed. Values Differences: Recognizing and appreciating diverse perspectives and cultural contributions. Education, Licenses, and Certifications: Apprentice Trained Engine Technician (Preferred). Vocational diploma from a relevant technical institution. Locally valid driving permit. Licensing may be required for compliance with export controls or sanctions regulations. Additional Responsibilities Unique to this Position Experience: Significant field service work experience. Expert-level knowledge of and/or experience with engine products. Customer service experience. Experience providing technical advice and coaching to junior technicians (preferred). Skills: Managing critical and hard-to-diagnose cases escalated from dealerships and sharing field learnings. Acting as a subject matter expert on controls and electrical systems to enhance dealership response team capabilities. Developing training and capability-building initiatives for dealership teams on engine control modules (ECMs) and electrical diagnostics.

Company: Callerdesk.io Location: Noida, Uttar Pradesh | On-site Employment Type: Full-Time | Permanent Experience Required: 3+ Years Job Description We are looking for an experienced and proactive MySQL Database Administrator to join our IT services team. The ideal candidate will have strong hands-on experience with MySQL architecture, database performance tuning, replication, and high-availability setups. If you’re passionate about database optimization, ensuring uptime, and working closely with development teams, we’d love to hear from you. Minimum Requirements Educational Qualification: B.Tech / B.E. / MCA / M.Sc in Computer Science or a related field Experience: • Minimum 3 years in IT/Software Development, Web or Mobile App Projects • Minimum 3 years in MySQL Database Administration & Performance Tuning Responsibilities - Administer and maintain MySQL Server databases, including installation and configuration. - Monitor system health and performance, ensuring high availability and security - Perform real-time troubleshooting, diagnostics, and resolution of database issues - Recommend and implement database solutions to improve efficiency. - Automate recurring processes, maintain documentation, and track issues - Support developers with schema refinement, partitioning, and query tuning - Manage GTID replication, Master-Slave setups, and InnoDB clusters. - Set up and maintain DR (Disaster Recovery) and ProxySQL for high load management. - Work on physical backup/restoration and point-in-time recovery - Optimize SQL queries, triggers, events, stored procedures, and functions. - Experience with Linux OS, tools like MySQL Workbench, SQLyog, and database pipelines (Python / Apache NiFi preferred) Preferred Skills - Strong understanding of MySQL internal architecture - Hands-on experience in MySQL Enterprise Edition - Proficient in Linux server environments - Experience working on e-governance or large-scale IT projects is a plus. Role Details Role Title: MySQL Database Administrator Department: Engineering Software Industry: IT Services & Consulting Function: DBA/Data Warehousing Educational Background UG: B.Tech/B.E. in Any Specialization PG: MCA / M.Sc (Science) in Any Specialization Package: 3.5 lac to 6 Lakh Per annum Key Skills ‘MySQL DBA,’ ‘GTID Replication’, ‘Linux Server Administration’, ‘High Availability Setup’, ‘InnoDB Cluster’, ‘ProxySQL’, ‘Query Optimization’, ‘Database Backup & Recovery’, ‘Apache NiFi’, ‘MySQL Workbench’, ‘SQLyog’, ‘Stored Procedures’, ‘Triggers’, ‘E-Governance Projects’ Ready to join a high-impact team and take your MySQL expertise to the next level? Apply now , and let’s build robust, scalable systems together. Show more Show less

Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About the role: We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities for this position include: To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements include: The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The key competencies for this position include: Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills: Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work hours: The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moody's TSG is the largest department of Moody's Shared Services. It provides end-to-end technology solutions for Moody's Investors Service and Moody's Shared Services, as well as infrastructure for Moody's Analytics. The development and ongoing support of key ratings and enterprise systems ensure the company's premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moody's Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com EEO Policy Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: PySpark . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Development and Production Support Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should be Hands on writing Business Process from scratch and enhancements. Should be able to monitor the file processes and fix issue with Business Process. Will have good hands-on Map development. Good Experience on B2Bi IBM Sterling Integrator on Translation and Transmission. Should have good hands-on Dashboard which includes Trouble shooting, Protocols Preferred technical and professional experience B2Bi Sterling Integrator Sterling File Gateway Sterling Secure Proxy

Extensive experience with xCode, Cocoa Touch, Swift and ObjC, React Native. Extensive experience with Core Apple Frameworks (Core Data and Grand Central Dispatch). IOS_ Swift Package Manager - every feature is a modularized SPM package. MVVM-C_ NavigationStack with flow Coordinators managing NavigationPath and routing. SwiftUI_ Published, State and Binding property wrappers Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Darkmode Published, State and Binding property wrappers. Multilingual & pluralised prompts Preferred technical and professional experience Excellent Testing / Debugging / Troubleshooting skills, Memory management.

Proficiency in Android Jetpack Suite (Able to give examples of Jetpack Components - Custom Tabs, Compose, Material Design, Room Database, WorkManager), essential is Compose including composables, state management, lifecycle awareness and side-effects. Understanding of interoperability between Compose and the traditional View system. Knowledge of best practices for background tasks and UI updates. Proficiency in Kotlin of course. Understanding of null safety, data classes (And data objects), extension functions, and other Kotlin features The unidirectional data flow (State -> Intent -> Action -> Effect/Event -> State). Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Understanding of Modularization : This is key for our multi-tenancy strategy particularly when we ever attempt module swapping Should look for experience in defining modules, providing dependencies, and understanding scopes. Good if they have experience with how DI frameworks manage dependencies across different modules and understanding of component hierarchies and scoping in a modular application. Preferred technical and professional experience Excellent Testing / Debugging / Troubleshooting skills, Memory management.

Job Title: GTM Specialist (Outbound Marketing Specialist) Location: Ahmedabad, Gujarat About Us: We specialize in providing scalable, high-performance IT and software development services. Our expertise covers various industries, delivering tailored solutions for mid-market and enterprise clients. With a proven track record in ideating, building, and scaling SaaS products and IT systems, including advanced ERP solutions, we help businesses achieve operational excellence and accelerated growth. Position Overview: We are looking for a highly skilled Outbound Marketing Specialist who can take full ownership of planning, executing, and optimizing outbound email campaigns. The ideal candidate has a deep understanding of email infrastructure, warm-up processes, and managing multiple sending domains/servers to ensure high deliverability and engagement. Key Responsibilities: Strategize, plan, and execute outbound email campaigns to generate qualified leads. Set up and manage cold email outreach tools and platforms (e.g., Instantly, Lemlist, Smartlead, Mailshake, etc.). Warm up email domains and IPs to ensure high deliverability and avoid spam filters. Configure and manage multiple email servers/sending accounts across platforms. Continuously monitor campaign metrics (open rate, bounce rate, spam rate, reply rate) and optimize performance. Collaborate with content and growth teams to personalize outreach and test copy variations. Troubleshoot deliverability issues using tools like GlockApps, Mail-Tester, or Postmark. Stay up to date with best practices in cold outreach, compliance (CAN-SPAM, GDPR), and technical email setup (SPF, DKIM, DMARC). Qualifications: 3+ years of hands-on experience in outbound and GTM. Expertise in setting up and maintaining cold email infrastructure. Strong knowledge of email deliverability best practices. Familiar with lead generation tools and CRMs. Excellent analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple campaigns simultaneously. Benefits: Competitive Salary Fun, inclusive, and vibrant company culture Five-day work week Professional development opportunities Opportunity to be part of a rapidly growing company Show more Show less

Checkmarx is the enterprise application security leader and the host of Checkmarx One™ — the industry -leading cloud-native AppSec platform that helps enterprises build #DevSecTrust. Description Who are we? Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx, we believe it’s not just about finding risk but remediate it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders. We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi. We’re excited to expand our global presence with the opening of a new site in Pune, India—an innovation hub designed to attract top talent and fuel the future of application security. Joining our Pune team means working on cutting-edge technologies in cloud, DevSecOps, AI-driven security and being part of a high-impact engineering culture where your code helps secure the software that powers the world. What would you be doing? Collaborate closely with Product Management, Architects, and Developers Understand business and technical requirements for existing and new products Create test plans, execute manual and automated tests Develop and maintain automated test scripts Manage existing automation frameworks and projects Communicate effectively with local and remote teams across multiple geographies Requirements Minimum 3 years of experience with automation testing frameworks (Cypress, Selenium, or Playwright) – must Minimum 3 years of experience with a programming language used for test automation (JavaScript, Golang, Java, Python, or C#) – must Proven experience in API testing – must Strong background in manual testing – must Experience with Agile methodologies (Scrum, CI/CD, TDD) – advantage Hands-on experience with configuring and maintaining CI environments – advantage Self-motivated, independent, and detail-oriented Strong analytical and troubleshooting skills Excellent communication skills in English (verbal and written) What we have to offer Checkmarx offers a great work environment, professional development, challenging careers, competitive compensation, great work-life balance, as well as great benefits and perks throughout the year. Checkmarx is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. Show more Show less

Checkmarx is the enterprise application security leader and the host of Checkmarx One™ — the industry -leading cloud-native AppSec platform that helps enterprises build #DevSecTrust. Description Who are we? Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx, we believe it’s not just about finding risk but remediate it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders. We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi. We’re excited to expand our global presence with the opening of a new site in Pune, India—an innovation hub designed to attract top talent and fuel the future of application security. Joining our Pune team means working on cutting-edge technologies in cloud, DevSecOps, AI-driven security and being part of a high-impact engineering culture where your code helps secure the software that powers the world. What would you be doing? Collaborate closely with Product Management, Architects, and Developers Understand business and technical requirements for existing and new products Create test plans, execute manual and automated tests Develop and maintain automated test scripts Manage existing automation frameworks and projects Communicate effectively with local and remote teams across multiple geographies Requirements Minimum 3 years of experience with automation testing frameworks (Cypress, Selenium, or Playwright) – must Minimum 3 years of experience with a programming language used for test automation (JavaScript, Golang, Java, Python, or C#) – must Proven experience in API testing – must Strong background in manual testing – must Experience with Agile methodologies (Scrum, CI/CD, TDD) – advantage Hands-on experience with configuring and maintaining CI environments – advantage Self-motivated, independent, and detail-oriented Strong analytical and troubleshooting skills Excellent communication skills in English (verbal and written) What we have to offer Checkmarx offers a great work environment, professional development, challenging careers, competitive compensation, great work-life balance, as well as great benefits and perks throughout the year. Checkmarx is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. Show more Show less

Company Overview Jio, a leader in the telecommunications and digital services industry, drives the success of India's top telecom operator with over 400 million customers. Headquartered in Navi Mumbai, Maharashtra, we offer end-to-end 5G solutions, digital apps, and services for both B2C and B2B sectors. Our solutions are cloud-native and can be deployed on both public and private clouds, making us a pivotal force in innovation. Job Overview We are seeking a skilled Database Administrator to join our team in Guwahati. This full-time, mid-level position requires expertise in database management, performance tuning, and security. The role involves managing and optimizing databases to ensure high performance and availability. The ideal candidate should possess both mandatory and required skills to effectively support our digital platforms and networks. Qualifications and Skills Proficiency in Database, particularly in performance tuning for optimal database operation (Mandatory skill). Expertise in managing and operating databases for large-scale applications (Mandatory skill). Strong skills in database performance tuning and optimization to ensure efficient database operation (Mandatory skill). Experience with Database management and maintenance for enterprise applications. Knowledge of installation and configuration for various business applications. Familiarity with databases and their deployment in diverse application environments. Understanding of database security practices to protect data integrity and privacy. Ability to work collaboratively with IT and software teams to integrate database solutions with cloud services. Roles and Responsibilities Design, deploy, and maintain database systems to ensure high availability and performance. Perform regular database tuning and optimization to ensure efficient data retrieval and processing. Implement database security measures to safeguard sensitive data from unauthorized access. Collaborate with software development teams to support new applications and database features. Conduct regular backup and recovery tasks to ensure data integrity and availability. Monitor database performance and implement changes as necessary to improve resource usage. Provide support and troubleshooting for database-related issues and resolve performance bottlenecks. Stay informed of emerging database technologies and integrate them as applicable to enhance functionality.

Role: SAP Security Developer Skillset: SAP, Security roles, ABAP, Fiori, S4HANA Experience: 8-10 years Location: Noida and Chennai Key Responsibilities: User Management: Create/modify users, manage roles and permissions. Security Concept Implementation: Define and implement security concepts, conduct audit log analysis, apply security notes and security patches. Role and Authorization Management: Define, maintain, review, and audit roles and authorizations. Certificate Management: Renew SSL certificates. Transport Management: Transfer and release transport orders. Troubleshooting: Security troubleshooting (SU53) of ABAP and Fiori tiles. Required Knowledge and Skills: Extensive experience in SAP Security and user management. Proficiency in SAP HANA Studio and security concepts. Experience with audit log analysis, certificate management. Strong troubleshooting skills and experience with vendor support. Ability to manage provisioning logs and encrypt communications. Total Experience Expected: 08-10 years

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. Key Responsibilities Contributes to design, development, troubleshooting, debugging, evaluating, modifying, deploying, and documenting software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications. Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments Familiar with Agile or other rapid application development methods Experience with design and coding across one or more platforms and languages as appropriate Hands-on expertise with application design, software development and automated testing Lead code reviews and automated testing Debug software components and identify code defects for remediation Leads the deployment, support, and monitoring of software across test, integration, and production environments. Explore and innovate new solution to modernize platforms Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering & Architecture’ Demonstrate technical expertise to help team members overcome technical problems Solves technical problems outside of day-to-day responsibilities Leadership Takes accountability for the success of the team achieving their goals Drives the team’s strategy and prioritizes initiatives Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas Be a productivity multiplier for your team by analysing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. Minimum Qualifications/ Must Have 3+ years of software development experience in a professional environment and/or comparable experience Hands-on experience with Java 8 & above JavaScript, React JS, typescript, HTML, CSS. Strong experience in developing UI mockups, experience in J2EE, RESTful, SOAP API development. Experience in Event driven programming paradigm using Kafka. Knowledge of Source control (Git, Bitbucket etc). CI/CD (Jenkins, Maven/Gradle, Mockito, JMeter) Knowledge of VSS, IaaS, PaaS. Container Concepts (LXD, Docker). Knowledge of Serverless architecture (Lambda) will be an additional advantage. Demonstrated experience in Agile development, application design, software development, and testing Bachelor’s degree in computer science, computer science engineering, or related experience required, advanced degree. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

Greetings from TCS!!!!!!! TCS Hiring for Network security_Cisco Job Location: Chennai Experience Range: 3-7 Years Job Description : Hands on experience on Cisco firewalls, FMC, Wireless controller, access points, Cisco ISE, routing and switching Expertise in configuring, designing and maintaining Cisco firewalls (ASA, FTP & FMC) Knowledge in cisco any connect remote VPN solutions. An in-depth understanding of deploying and managing the Cisco’s Identity Services Engine (ISE) and 802.1X secure network access. Expertise in implementing and managing the Wireless Controllers, AP's, Routers & Switches for 802.11 and Wireless Mobility projects. Routing protocols: EIGRP, OSPF, BGP and LAN Switching: VLAN, VTP, STP, Fabric Path, Ether Channel, VPC & etc Responsibilities: Must have good experience on below Corporate Devices in implementation, Configuration & troubleshooting level. Cisco ASA Firewall Cisco ISE Cisco FMC Wireless Devices: Wireless Lan Controller (WLC), APs Fortinet Firewall Nexus Switches: 5k, 7k series. Good to have knowledge in DNAC, PRTG, f5 Load balancer, etc.., Strong troubleshooting knowledge working in Corporate Environment. Upgrade data network equipment to the latest stable firmware releases Knowledge on License and Certificate renewal for Network devices and applications. Configure routing and switching equipment, hosted IP voice services and firewalls Strong knowledge with networking concepts including VPN, DNS, IP addressing, Routing (such as BGP or OSPF), load balancing, CDN, etc. Designing and Implementing Corporate Networking and VPN Solutions Good to have knowledge Cisco FMC (Firepower management center) Knowledge in Virtual network security appliances Troubleshooting at the expert level within large Network Environments Familiarity with networking tools including ping, tracert, Netmon, WireShark, nmap, etc Show more Show less

OVERVIEW: Guidepoint’s growing Marketing team is responsible for building and expanding the reach of the Guidepoint brand. In pursuit of this critical goal, the Marketing team executes full-funnel marketing plans that generate leads, nurture existing clients, and drive interactions within our 3 main audiences; clients, experts and employees. As an Email Marketing Specialist, you will support our Digital Marketing function with the creation and deployment of strategic email campaigns. This role is responsible for the day-to-day planning, setup and launch of targeted email sends in Salesforce Marketing Cloud (SFMC) in support of a wide range of business units. The ideal candidate for this role is a flexible, team player with a background in the development of email campaigns, a strong understanding of HTML and CSS and marketing automation platforms, and experience in managing email distribution lists. WHAT YOU’LL DO: Plan, build and deploy both static and automated email campaigns in Salesforce Marketing Cloud (SFMC) including personalization and dynamic content. Work cross-functionally with internal stakeholders to align email strategy and develop messaging Create and segment subscriber lists based on targeting criteria Optimize against key metrics including CTR, open rates, and engagement Collaborate with the design team to generate custom email assets and layouts Conduct A/B testing to improve email performance through optimized messaging and email layout Provide troubleshooting / first line of support for stakeholders encountering errors or technical issues with SFMC platform Monitor industry trends and email best practices to maintain best-in-class standards regarding CAN SPAM, GDPR WHAT YOU HAVE: Bachelor's degree required (Marketing, Communications, English, and/or Business major a plus) 2+ years’ experience in multi-channel B2B marketing with experience in building and managing email campaigns 1+ years working in HTML and CSS for email 1+ years direct experience deploying email in enterprise-level marketing automation platforms (Salesforce Marketing Cloud, Pardot, HubSpot, Marketo, etc.) Understanding of AMPScript, SQL, and the Salesforce environment a plus Broad understanding of digital marketing channels, preferably with knowledge of the B2B space Capacity to quickly learn applicable systems and processes Ability to demonstrate analytical skills, technical knowledge and attention to detail Fluent in English with a high attention to detail and ability to proofread WHAT WE OFFER: Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment About Guidepoint Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. Show more Show less

Job Title: Lead Network Engineer - SD WAN Department: Engineering and Operations Location: Mumbai Reporting: Manager Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP) Hands-on experience in MPLS, QoS and VoIP Hands-on experience for network troubleshooting in LAN/WAN environment Strong technical and subject matter expertise in at least one or more of the following specialties: Cisco GSR routers and switches like Catalyst 3560/3750/4948 Juniper MX series routers and switches EX4200 SDWAN – Silver Peak (Aruba/HP), Cisco Viptela, Fortinet Transmission technologies like Alcatel 7750SR-c12, Alcatel 7470, ADVA WAN Optimizers (Riverbed, Juniper, Citrix) Wireless Nexus Switches, VSS Knowledge on SDWAN technologies using Silver Peak (Aruba/HP), Viptela and Fortinet Knowledge of security technologies Knowledge on scripting languages like Python Excellent communications skills and must have worked with Global customers and global carriers Understanding and expertise on security products (Firewall/IPS/SIEM/SIM/IVE/SA/Proxy) and Linux Provide comprehensive maintenance plans for change management review and approval; implement according to the plan Manage and support MPLS backbone spanning across globe RESPONSIBILITIES Engineers who have a passion and understanding for providing outstanding customer service. This person will be a part of a team of experts who are responsible for handling and providing network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting. This team provides 24x7 support, as well as provides training to junior engineers. Support the operations of advanced IP network/security services; take escalations from Level 1 and Level 2 engineers and/or as directed by the Operations’ Managers Work experience in a fast-paced Network Operations environment Experience in remote troubleshooting and diagnosis of network connectivity issues Work with a variety of customers and vendors (technical as well as non-technical) Communicate technical jargon to non-technical people Receive calls from customers and work on trouble tickets to resolve customer-escalated network and security issues Work with Telecommunication Service Providers to resolve escalated circuit problems Perform complex changes on the network and security devices Work with hardware/software vendors to resolve problems Work in a rotating shift schedule Manage Global Operations Center shifts and exchange handoff between various shifts Manage daily work distribution for Global Operations Center Become an SME for a few priority customer accounts and be proactive to improve customer service Train and mentor juniors Participate in various Network and Security projects Participate in weekly/monthly/quarterly service review calls with customers Contribute in providing appropriate content for the weekly/monthly/quarterly service reports Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION CCNA, CCNP, JCNIA, JNCIS, CCIE, JNCIP, JNCIE EXPERIENCE Minimum 7 years of progressive, relevant experience and proven capability to work in a complex network environment EDUCATION Bachelor in Engineering - Computers/Electronics/Communication or related field Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience TECHNICAL AND OTHER SKILLS MS Office proficiency Aptitude and desire to learn advanced IP network services ITIL process awareness Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Investment Banking(CLM) . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Role: Enterprise Architect Grade: VP Location: Pune / Mumbai/Chennai Experience: 18+ Years Organization: Intellect Design Arena Ltd. www.intellectdesign.com About the Role: We are looking for a senior Enterprise Architect with strong leadership and deep technical expertise to define and evolve the architecture strategy for iGTB , our award-winning transaction banking platform. The ideal candidate will have extensive experience architecting large-scale, cloud-native enterprise applications within the BFSI domain , and will be responsible for driving innovation, ensuring engineering excellence, and aligning architecture with evolving business needs. Mandatory Skills: Cloud-native architecture Microservices-based systems PostgreSQL, Apache Kafka, ActiveMQ Spring Boot / Spring Cloud, Angular Strong exposure to BFSI domain Key Responsibilities: Architectural Strategy & Governance: Define and maintain enterprise architecture standards and principles across iGTB product suites. Set up governance structures to ensure compliance across product lines. Technology Leadership: Stay updated on emerging technologies; assess and recommend adoption to improve scalability, security, and performance. Tooling & Automation: Evaluate and implement tools to improve developer productivity, code quality, and application reliability—including automation across testing, deployment, and monitoring. Architecture Evangelism: Drive adoption of architecture guidelines and tools across engineering teams through mentorship, training, and collaboration. Solution Oversight: Participate in the design of individual modules to ensure technical robustness and adherence to enterprise standards. Performance & Security: Oversee performance benchmarking and security assessments. Engage with third-party labs for certification as needed. Customer Engagement: Represent architecture in pre-sales, CXO-level interactions, and post-production engagements to demonstrate the product's technical superiority. Troubleshooting & Continuous Improvement: Support teams in resolving complex technical issues. Capture learnings and feed them back into architectural best practices. Automation Vision: Lead the end-to-end automation charter for iGTB—across code quality, CI/CD, testing, monitoring, and release management. Profile Requirements: 18+ years of experience in enterprise and solution architecture roles, preferably within BFSI or fintech Proven experience with mission-critical, scalable, and secure systems Strong communication and stakeholder management skills, including CXO interactions Demonstrated leadership in architecting complex enterprise products and managing teams of architects Ability to blend technical depth with business context to drive decisions Passion for innovation, engineering excellence, and architectural rigor Show more Show less

Description GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/) Diagnoses and completes less complex repairs to engines at the customer’s site. Key Responsibilities Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. Responsibilities Competencies: Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit This position may require licensing for compliance with export controls or sanctions regulations. Experience Basic level field service work experience Intermediate level knowledge of and/or experience with engine products Customer service experience Qualifications Knowledge on DETC Knowledge on SPIC and SPART Knowledge of Railway Equipment's Excellence in customer handling Good Knowledge on Technical report writing Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Investment Banking(CLM) . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Title: Systems & Cloud Engineer (L2) Location: Ahmedabad (Work from Office) Experience: 3 to 5 years Shift: 24/7 rotational Notice Period: Immediate to 1 month About the Role We are looking for a skilled and proactive Systems & Cloud Engineer (L2) to join our IT operations team in Ahmedabad. This position is ideal for professionals who thrive in a fast-paced environment and are passionate about resolving complex technical issues, ensuring system reliability, and delivering exceptional support to international clients. Key Responsibilities: Serve as an escalation point for Level 1 support, handling complex technical issues via ticketing systems, email, phone, and remote tools Troubleshoot and resolve hardware, software, networking, and system-related issues efficiently Monitor system alerts, logs, and incidents to ensure timely resolution and minimize downtime Collaborate with NOC, development, and product teams for issue escalation and resolution Deliver high-quality technical support to clients in the USA and Australia Technical Skills Required: Strong troubleshooting expertise in Windows environments Experience with networking protocols, firewalls, VPNs, and security best practices Hands-on with Active Directory, DNS, DHCP, Office 365, and cloud platforms like Azure Proficient in Microsoft Office 365 and Azure AD administration Familiarity with ticketing tools like Autotask Experience with virtualization technologies such as Hyper-V Basic knowledge of SQL databases and scripting Candidate Profile: Excellent communication and customer service skills Previous experience working with international clients, especially from the USA and Australia Ability to work in a 24/7 rotational shift environment Ready to join within 30 days Why Join Us? Exposure to global client environments Opportunity to work with modern cloud technologies Collaborative work culture with a focus on learning and growth Apply Now If you’re ready to take your IT support career to the next level, apply today and become a key part of our growing team in Ahmedabad. #HiringNow #SystemsEngineer #CloudEngineer #WindowsSupport #Office365Jobs #AzureEngineer #ITSupportJobs #AhmedabadJobs #TechJobsIndia #NetworkEngineer #L2Support #SystemAdministrator #AzureAD #ImmediateJoiners #ITCareers #24x7Support #IndianTechTalent Show more Show less

The Windows Cloud division is looking for a Principal Software Engineering Manager that will help us take the Windows Cloud platform, as well as the Windows 365 Cloud PC and Azure Virtual Desktop business to the next level. Windows 365 Cloud PC (W365) and Azure Virtual Desktop (AVD) have been recognized as leaders in the Gartner Magic Quadrant™ for Desktop as a Service (DaaS), two years in a row. We continue to see expansion of these services and amazing adoption by enterprise and business customers. At its core, W365 and AVD provide business customers a modern, elastic, cloud-based Windows experience, and the ability to stay current in a simplistic and scalable manner. It has never been a more exciting time for us to scale this initiative! As a Principal Software Engineering Manager in the Cloud Platform team, you will get an amazing opportunity to demonstrate leadership at both business and technology level. You will get to extend your knowledge of cloud computing, desktop virtualization, streaming technologies, and other technical areas including cloud-based management suites. You will be part of a team designing new platform capabilities involving virtualized compute, storage, networking, GPUs, core connectivity services and streaming protocols (such as RDP) for our products to enhance the value to our customer base. You will also be a part of an agile team working with experienced engineers and product managers that behave more like a technology startup. Who You Are You are hands-on, comfortable dealing with ambiguity and a shifting landscape. Have experience with Azure or other cloud infrastructure services at scale, passionate about iterating fast in a startup environment, and getting the right design for our customers while understanding and articulating the tradeoffs. With entrepreneurial spirit, and a can-do attitude, you can drive consensus across various stakeholders. You will be a key member of the Windows Cloud Platform engineering leadership team, drive critical design initiatives, participate in strategic & tactical decisions, collaborate with internal partner teams and will be accountable for shipping service offerings that succeeds with our customers. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities You will identify and drive software improvements using your expertise in software development, complexity analysis, and scalable system design to improve site reliability and fundamentals for Window Cloud services. You will work closely with other engineering teams and provide a holistic view of Windows Cloud services. You will drive quality releases to surpass customer expectation on service metrics. You will provide strong leadership to identify opportunities to drive the design and implementation of end-to-end telemetry, alerting, self-healing and automation capabilities to improve service health, manageability, and reliability of cloud services serving millions of cloud-based virtual devices. You will mentor and help grow a team of talented, diverse software engineers, data engineers, and site reliability engineers. You will work across organizations, collaborating with internal partner teams such as Azure Compute, Core OS, Microsoft Security and Identity team, and others. You will provide strong leadership for the architecture of secure, distributed, scalable, and resilient micro-services using modern technologies. You will raise the technical bar, maintain a data and results driven culture, and nurture a high-performance team to build world-class experiences for W365 and AVD end users, ITPros, partners, and operations teams. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years of people management experience. Experience with distributed systems delivering large-scale, secure, and resilient cloud services. Exceptional software development design, debugging and troubleshooting and problem-solving skills. Ability to generate clarity in ambiguous situations. Strong communication and collaboration skills. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Proven track record of working across teams to deliver shared solutions to complex problems. Experience with Service Management, Operations, and Support a plus. Ability to manage senior stakeholder and partner relationships to influence, drive collaboration, innovation, and adoption across Microsoft. #W+Djobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less