Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less

ORANTS AI is a cutting-edge technology company at the forefront of AI and Big Data innovation. We specialize in developing advanced marketing and management platforms, leveraging data mining, data integration, and artificial intelligence to deliver efficient and impactful solutions for our corporate clients. We're a dynamic, remote-first team committed to fostering a collaborative and flexible work environment. Salary: 40 - 42 Location: Remote (India) Work Schedule: Flexible Working Hours ORANTS AI is seeking a highly skilled Senior DevOps Engineer to optimize our development and operations processes. If you are passionate about automation, continuous integration/delivery, and ensuring the reliability and scalability of systems, join our remote team! Responsibilities: Design, implement, and maintain CI/CD pipelines to automate software deployment. Manage and optimize cloud infrastructure (AWS, Azure, or GCP). Implement and manage containerization technologies (Docker, Kubernetes). Develop and maintain infrastructure as code (IaC) using tools like Terraform or CloudFormation. Monitor system performance, identify bottlenecks, and implement solutions for scalability and reliability. Implement and enforce security best practices across the infrastructure. Collaborate with development and operations teams to streamline workflows and improve efficiency. Requirements: 5+ years of experience as a DevOps Engineer. Strong experience with cloud platforms (AWS, Azure, or GCP). Expertise in CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps). Proficiency in containerization technologies (Docker, Kubernetes). Experience with infrastructure as code tools (Terraform, Ansible, Chef, Puppet). Strong scripting skills (e.g., Python, Bash). Solid understanding of networking, security, and system administration. Excellent problem-solving and troubleshooting abilities. Show more Show less

Dear Candidate, We having a opening in Hydraulic (Mobile application ) profile. Candidate should be working & good knowledge in Off-highway product. Key Responsibilities: Design & develop hydraulic components tailored for vehicle applications Interpret and work with hydraulic schematics effectively Perform hydraulic calculations for accurate component sizing Create complete hydraulic circuit designs for machines Develop 3D layouts including components, pipe, and hose routing Support machine validation, analyze performance issues, and drive resolution Collaborate with global experts for design sign-off Lead the development & optimization of hydraulics across machines Troubleshoot hydraulic issues in both new and existing products Conduct root cause analysis and work with suppliers for technical fixes Handle BOM and drawing releases Apply GD&T principles in hydraulic design and detailing Interested candidate can share their Cv at swati.shikha@mounttalent.com or can reach me 9560495550. NOTE: Make sure to attach your CV while applying. Only those candidates will be considered and contacted by our team, who have attached CV.

Summary Contribute to the enhancement and maintenance of one or more Charles River IMS modules or components as a senior member of an agile scrum team. Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River. Responsibilities Work under minimal supervision to analyze, design, develop, test, and debug small to medium software enhancements and solutions within Charles River’s business and technical problem domains Collaborate with Business Analysts and Product Managers to turn business requirements of moderate complexity into working and sustainable software Participate in the design of product architecture within the team’s scope of responsibility Develop, test, debug, and implement software programs, applications and projects using Java, C#, SQL, JavaScript, or other related software engineering languages Provide thoughtful insight and suggestions in code reviews Write unit and automation tests to ensure a high quality end product Conduct manual tests to ensure a high quality end product Contribute to written design and API documentation, and participate in customer documentation process Actively participate in the agile software development process by adhering to the CRD scrum methodology including attending all daily standups, sprint planning, backlog grooming, and retrospectives Participate in cross-team group activities to complete assignments Qualifications Education: B.S. degree (or foreign education equivalent) in Computer Science, Engineering, Mathematics, and Physics or other technical course of study required. MS degree strongly preferred. Experience 4 to 7 years of progressively responsible professional software engineering experience preferably in a financial services product delivery setting 2 to 5 years of experience in financial services developing solutions for Portfolio Management, Trading, Compliance, Post-Trade, IBOR or Wealth Management is strongly desired Demonstrated experience with object-oriented programming, compiler or interpreter technologies, embedded systems, operating systems, relational databases (RDBMS), scripting and new/advanced programming languages Able to contribute to design specs with some assistance from senior staff Able to work on small to medium projects with little to no supervision and on more complex tasks with moderate oversight Very good written and verbal communication skills Able to work well with peers in a collaborative team environment A minimum of 3 years working with an Agile development methodology strongly desired Supervisory Responsibility ☒ Individual Contributor ☐ Team Lead ☐ Manager of Managers Job ID: R-773916 Show more Show less

Knowledge- machine and panel wiring, PLC & Hydraulics related to electrical wirinG electrical schematics &diagrams.SPM knowledge to coordinate with clients &team members & troubleshooting.Travel Readiness-Willingness to travel for on-site assignment

We're hiring for a Desktop Support Engineer (24*7) Location: Navi Mumbai (Ghansoli) Exp: 3+ yrs Shifts: Rotational Shifts (including night shifts) Role & responsibilities Providing Desktop/Laptop/AV support and services both for software and hardware for an organizations employees. Should have excellent troubleshooting knowledge of Desktop/Laptop/Thin client/Virtual machines. Setting up of computers and software (On Approval from IT Manager) installation for various computer applications and programs. Identifying and solving any problems that affect computer operating systems Engineer has to coordinate with user for assigned tickets, update in tool and close ticket after user confirmation on time. Eng shall identify issues related to network, servers, AD & AV and should coordinate proactively with respective team for resolution. Proactively Maintaining the Infra health (i.e. AV & patches). Maintenance and upgrading of computer systems or offering recommendations on upgrades needed Troubleshooting and RCA of routine problems and maintenance of servers. Carry out Helpdesk activity assigned time to time, complete and report the same on specified time. Able to discuss challenges timely to over cum delay in activity. Should have good knowledge of issues related to Microsoft products like MS-Office, Ms Outlook as well as Thunderbird Maintaining other computer peripheral & devices such as HDD, MBD, RAM, Processor, printers, projectors and solving problems if any. And proactively inform asset team for regular update. Coordinate with internal team for proper handover of the calls Knowledge of Virtualization i.e. VM Box, VM ware, VM Players etc. Perform action based on defined SOP's and adhere to the same. Knowledge of Linux and Ubuntu. 24x7 and ready for work in shifts.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. The Windows Azure Platform is strategic to Microsoft enabling customers, ISVs, and Microsoft IT to develop, test, and deploy solutions in the cloud to take advantage of economies of scale, reliability, globally distributed data centres, and generally reduce the effort of managing dedicated IT infrastructure. Azure is a growing leader in the cloud market with Azure Support enabling customer success and providing a key differentiator when customers make buying decisions. Cloud Traits Cloud Focus: These customers and products are our future even if they cannibalize our present Cloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentality Cloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happens One Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud Experience Cloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt it. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities include: The support engineer is responsible for support delivery, providing technical support to Azure customers by resolving escalated, complex technical customer issues on the Azure Platform and delivering Azure Technical Support against CPE and workflow efficiency targets; to identify required tools, cloud access, training, processes or capabilities to assess customer issues in less than 15 minutes; and to keep escalations to PG operations below 10% of the volume. The SE will need to closely collaborate with PG engineering and operations, and other CTS engineers. The support engineer is a critical role in the implementation of Azure Platform support capabilities which include working with the PG and Azure Supportability PMs to implement asks; identify technology, and/or process readiness needs, and work with Training PMs and Tech Leads to ensure support team readiness; develop relationships with and engage with technology-specific depth queues for customer incident resolution when required. Specific measurements include achieving the CPE team goals, time to resolution or escalation, enabling a response time similar to competitors; maintaining technical skills through completion of ongoing readiness and Platform training; and, in general participating in the creation of future Microsoft support capabilities for the cloud. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Prefered Qaulifications SOFT SKILLS Leadership - handle technically challenging and politically hot customer situations Strong communications skills - Excellent spoken and written English communication skills Effective, polished interaction with customer to gather information Demonstrable troubleshooting skills Cross-team collaboration Logical and Critical thinking Passion for technology and customer support Understanding of cloud vs. on premise computing. Technical Skills Technical depth in the current technology and willing to learn new skills. Knowledge of one of the following domains is preferred but not mandatory: Windows Networking , Windows Azure Platform (Networking), Operating System and Virtualization. Windows Azure Platform – Knowledge of Windows Azure Platform services – Azure Platform development and deployment concepts – Familiarity with troubleshooting Networking – Familiarity with networking concepts including VIPs, NAT, DNS, Routing, Switching – Familiarity with networking tools (ping, tracert, tracemon, wire shark, etc.) – Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred – Understanding of the OSI model and related concepts Operating System/Virtualization – Familiarity with Active Directory, Security, OS Internals concepts – Understanding of Virtualization concepts and virtual system administration – Experience with Hyper-V configuration and administration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Platform Management: Oversee the daily operations of the ServiceNow platform, including system monitoring, performance tuning, and troubleshooting. Incident Management: Respond to and resolve incidents related to ServiceNow, ensuring minimal disruption to IT services. Change Management: Coordinate and implement system updates, patches, and upgrades, ensuring minimal impact on users. User Support: Provide technical support and training to end-users and stakeholders, addressing any issues or questions related to ServiceNow. Performance Reporting: Generate and analyze reports on system performance, usage, and incident trends to identify areas for improvement. Documentation: Maintain accurate documentation of system configurations, processes, and troubleshooting procedures. Collaboration: Work closely with IT teams, vendors, and other stakeholders to align ServiceNow functionalities with business objectives and improve service delivery. Compliance and Security: Ensure that ServiceNow operations adhere to organizational policies, compliance requirements, and security best practices. Qualification: Education: Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience. Experience: 2+ years of experience managing or supporting the ServiceNow platform in an operational capacity. Certifications: ServiceNow Certified System Administrator or similar certification preferred. Key Skills: Strong knowledge of ServiceNow modules and functionalities. Proficiency in scripting languages used in ServiceNow (e.g., JavaScript, Glide). Experience with ITIL processes and best practices. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team in a fast-paced environment.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. you'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. you'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn t followe'd a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth we're continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. 8+ years experience in Java/J2EE and 2+ years on any Cloud Platform; bachelors in IT, CS, Math, Physics, or related field. Strong skills in Java, J2EE, REST, SOAP, Web Services, and deploying on servers like WebLogic, WebSphere, Tomcat, JBoss. Proficient in UI development using JavaScript/TypeScript frameworks such as Angular and React. Experienced in building scalable business software with core AWS services and engaging with customers on best practices and project management. AWS experience preferred, with proficiency in EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation, and AWS Professional certifications (eg, Solutions Architect, DevOps Engineer). Strong scripting and automation skills (Terraform, Python) and knowledge of security/compliance standards (HIPAA, GDPR). Strong communication skills, able to explain technical concepts to both technical and non-technical audiences. Experience in designing, developing, and deploying scalable business software using AWS services like Lambda, Elastic Beanstalk, and Kubernetes.

Role Overview The YP will support the MIS team in data management, dashboard creation, digital tools rollout and data-driven decision support across IMS activities. Mode Of Employment Contractual appointment for a fixed term of three years. Remuneration Around ₹35,000 per month (consolidated), commensurate with qualifications and experience. Qualifications Postgraduate degree in Computer Application and/or allied social sciences. Preference will be given to candidates holding certifications in enterprise development or SHG governance. Experience 1–3 years of relevant work/internship/project experience. Fresh postgraduates with demonstrated passion and field exposure may also apply Key Responsibilities Assist in MIS system testing, troubleshooting and user feedback management. Prepare reports, dashboards and visualizations for program monitoring. Coordinate with districts to ensure timely data uploads and validations. Support digital capacity-building efforts and helpdesks. Track and analyze key indicators for performance review and decision-making. Show more Show less

We are seeking a highly skilled and motivatedTechno-Functional Consultant with expertise in Oracle Transportation Management(OTM) to join our team. The ideal candidate will have a blend of technical andfunctional skills, with a strong understanding of transportation managementprocesses and OTM functionalities. Key Responsibilities: - Collaborate with business stakeholders togather requirements, analyze business processes, and design solutions thatleverage OTM capabilities. - Configure, customize, and implement OTMmodules to meet business requirements, including order management, planning,execution, visibility, and settlement processes. - Conduct workshops, training sessions, andknowledge transfer sessions to educate users and stakeholders on OTMfunctionalities and best practices. - Develop technical specifications, designdocuments, and test plans to support OTM implementations and enhancements. - Perform system configurations, data mapping,and integration activities to integrate OTM with other enterprise systems suchas ERP, WMS, and TMS. - Provide ongoing support, maintenance, andtroubleshooting for OTM applications, including diagnosing and resolvingtechnical issues and performance bottlenecks. - Stay abreast of industry trends, bestpractices, and new features in OTM to recommend process improvements andoptimizations. - Experience in On-premise to Cloud Migration -Good logistics domain knowledge

Review and analyze system specifications Execute test cases (manual or automated) and analyze results Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Work with cross-functional teams to ensure quality throughout the software development lifecycle Requirements Ability to document and troubleshoot errors Excellent communication skills Attention to detail Analytical mind and problem-solving aptitude Must have done certification. Qualifications: BSc/BCA in Computer Science, Engineering or a related field

The Mastercard Processing team is looking for an Engineering Manager. who is as passionate about technical leadership as they are about people leadership, someone who enjoys creating and delivering successful software platforms while growing people to perform at their best. Role Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles Work with business/product owners to develop and deliver on new services to introduce new products and bundles Ensure objectives and development plans are established at the start of the year and reviewe'd continuously throughout the year Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels Emulate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the areas of ownership Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity Technical Qualifications Experience working in cross-functional and large projects IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (eg, OWASP, CWE, SEI CERT), and vulnerability management. Has skills in building and supporting applications using open frameworks to achieve reuse and reduce development times (eg, Spring Boot, Angular, others) Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code Able to perform debugging and troubleshooting to analyse core, heap, thread dumps and remove coding errors Has skills to document and coach team on the development practices and coding guidelines (eg, branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling) Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience Understands system architecture to plan for platform and infrastructure capacity (eg, database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time Has skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point) Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (eg, Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others) Has experience handling projects in banking domain, Processing knowledge is a plus. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Rockwe'll Automation is looking for a creative software engineer to join our global Integrated Supply Chain organization in Bangalore, India. You will be part of a global team that develops core tools and frameworks including CI/CD infrastructure and the manufacturing test framework. Additionally, the team designs custom manufacturing test equipment, requiring close collaboration across departments such as software, electrical, mechanical, and systems engineering. Your Responsibilities: Develop and test safety and security-critical manufacturing test software for our products. Mature and increase the CI/CD framework for the global test engineering team. Communicate software engineering best practices across the team. Improve on the manufacturing test software framework. Contribute to strategic cybersecurity programs Work on a diverse Agile team within a larger Scaled Agile Framework organization, participating in short term (sprint), medium term (program increment) and long term (product roadmap) planning. Actively participate in backlog refinement, program increment planning, and Experience communicating updates and resolutions to customers and other partners of backlog, risks, and barriers. Operate across the entire development life cycle: requirements, design, implementation, test, release, maintenance, and support. Engage your team across multiple organizations and geographies. Provide tier 2 support for technical problems with manufacturing test equipment in live production. Competencies : Bachelors degree in Computer Engineering, Computer Science, Electrical Engineering or equivalent. Understanding of object-oriented programming principles, Experience communicating updates and resolutions to customers and other partners and apply them. Understanding of CI/CD principles and associated tools, with the ability to apply and communicate these concepts. Experience with programming in C, C++, C#, Python, or a similar language. Willingness to work across software, hardware, and systems engineering disciplines. Experience creating detailed technical documentation in English Experience working with Git or a similar software configuration management tool Collaborate effectively with global teams across multiple time zones, including Eastern and Central The Essentials - You Will Have: Experience with programming in C# or Python. Experience with databases. Experience working within Agile frameworks such as Scrum and SAFe. Experience working in remote teams Experience with unit testing Experience with embedded software development or other hardware-software integration Experience working in requirements-driven software development environments. Experience with doxygen for automated documentation generation Experience with Agile tools such as Jira and Azure Devops Ability to read and interpret schematics Knowledge of electronic hardware design and troubleshooting. Experience with a data warehouse like Snowflake, Redshift, or Spark TRAVEL Some travel is required, typically up to 10%. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized we'llbeing programs through our OnTrack program On-demand digital course library for professional development

The Core Software team is a high-performance engineering team responsible for developing the fundamental software that manages the ONTAP software product. You will be part of a team responsible for developing, testing, and debugging distributed software that drives NetApp cloud, hybrid cloud, and on-premises solutions. As a seasoned software engineer, you will work as part of a team of skilled and passionate engineers responsible for participating in the design, development, debugging, maintenance & testing. This position requires an individual to be creative, team-oriented, technology savvy, and driven to produce results. Job Requirements Lead medium to large feature deliveries, including participating in the full software development lifecycle. Deliver reliable, innovative storage and data management products. Design, implement and test software in Python with a focus on simplicity, reliability, and manageability. Participate in product design, development, verification, troubleshooting, and delivery of a system or major subsystems, including authoring project specifications. Write unit and automated integration tests. Conduct and participate in technical discussions within the team as we'll as with other groups across Business Units in the company. Facilitate technical discussions and lead presentations with engineering leadership. Proficiency in Python & C++ is desired. Experience with REST API, Cloud, and Virtualization environments is a plus. Experience with Angular and full stack development experience is a plus. Familiarity with data storage virtualization, and knowledge of hypervisors such as VMware ESX, and Linux KVM is preferred. Experience working with file systems, distributed systems, client-server programming, multi-threaded applications, and operating systems such as FreeBSD, and Linux . A strong understanding of basic to complex concepts related to computer architecture, data structures, and programming practices. Demonstrated creative and systematic approach to problem solving. Possess excellent written and verbal communication skills. Ability to work under limited supervision and direction. Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards. Education B.Tech/BE in Computer Science/Computer Engineering, a masters degree, or equivalent experience is required. 4-8 years of industry experience in the relevant domain is required.

We are seeking a skilled and proactive Application Developer with strong experience in application development and maintenance, particularly in .NET Core and UI implementation . The ideal candidate should have hands-on experience with AWS services , a solid understanding of Agile Scrum practices , and strong communication skills to collaborate across cross-functional teams. This role involves full-cycle software development, including analysis, design, development, testing, deployment, and maintenance. Mode of work: Hybrid (3 days to office every week) Shift timing: UK Shift and UK Holidays DotNet Core, UI and AWS. Application Development & Maintenance: Design, develop, test, and maintain web-based and enterprise-level applications using .NET Core and modern UI frameworks. Perform code reviews, troubleshooting, and performance tuning. Ensure high availability and reliability of applications through proactive maintenance and support Scrum & Agile Practices: Participate actively in Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives). Collaborate with Product Owners and QA teams to refine backlog items and deliver high-quality software in iterative releases. AWS Cloud Development: Utilize AWS services such as EC2, Lambda, S3, RDS, and CloudWatch for cloud-based application hosting and monitoring. Deploy and manage cloud-native applications and microservices in the AWS environment. UI and .NET Core Implementation: Build responsive and dynamic front-end interfaces using frameworks like Angular, React, or similar (based on team stack). Develop back-end services and APIs using .NET Core . Integrate front-end and back-end systems ensuring smooth functionality and data flow. Communication and Collaboration: Collaborate with business stakeholders, developers, QA engineers, and DevOps teams to ensure project success. Communicate clearly and effectively across technical and non-technical audiences. Required Qualifications: 4+ years of professional experience in application development and maintenance. Strong hands-on experience with .NET Core and UI development (eg, Angular, React, or equivalent). Solid understanding and practical experience with AWS cloud services . Familiarity with Agile/Scrum methodologies and ability to actively participate in Scrum ceremonies. Excellent communication and interpersonal skills B.E / B.Tech / M.E / M.Tech / MCA

Prime responsibility of Site Reliability Engineering is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance. we'do not allow outage, even for a second. If any issue happens, as owner of the environment we'do the needful to make sure those environments are up and running. Root cause analysis should be within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments. As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment. We look and analyze our environment regularly. If there is a manual task, we'do automation of that. We are increasing selfheal capabilities and will continue to do the same until environments become auto-heal. If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start interaction with product developer to sketch out planning for production. As our business is running round the clock, we work in shift and synchronize with multiple locations and multiple tracks (sub team). We make sure that every activity is being recorded as per incident or change management process. Technical and related run books need to be prepared and shared with the team. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. B.E/B.Tech in IT or Computer Science Having 4+ years of IT experience with expertise in DevOps, Build and release Engineering, Cloud Infrastructure and Automation, Tech support. Ability to work as team player Good written and communication skills Great with problem solving and troubleshooting Ability to effectively prioritize and coordinate Ability to learn fast and implement latest technology trends in the industry Good understanding of CI/CD technologies. Core Skills on Dockers, DevOps, Linux. DevOps experience with Jenkins, Ansible, Docker, Kubernetes. Good experience in java-based web applications Implementing CI CD process Expertise in Trouble shouting on java applications in Tomcat services and Web application in Apache. Good Exposure on Virtualization and Containers (Docker). Ability to build deployment, build scripts and automated solutions using scripting languages such as Shell scripting (Bash) / Java Script / Python / Other Worked with Docker and created multiple containers and images and had experience on writing the Docker file Created the deployments, services, and ingress flows for the application setup in the Kubernetes cluster. Participated in release level discussions and gone through the total SDLC and Agile methodology Support On-Call for all DevOps activities.

As an ODI Specialist, you will work with technical teams and projects to deliver ETL solutions on-premises and Oracle cloud platforms for some of our Fortune 1000 clients. You will have the opportunity to contribute to work that may involve building new ETL solutions, migrating an application to co-exist in the hybrid cloud (On-Premises and Cloud). Our teams have a diverse range of skills and we are always looking for new ways to innovate and help our clients succeed. Work you'll Do As an ODI developer you will have multiple responsibilities depending on project type. One type of project may involve migrating existing ETL to Oracle cloud infrastructure. Another type of project might involve building ETL solution on both on-premises and Oracle Cloud. The key responsibilities may involve some or all the areas listed below: - Engage with clients to - Conduct workshops, understand business requirements and identify business problems to solve with integrations. - Lead and build Proof-of-concept to showcase value of ODI vs other platforms - socialize solution design and enable knowledge transfer - drive train-the trainer sessions to drive adoption of ODI - partner with clients to drive outcome and deliver value - Collaborate with cross functional teams to - understand source applications and how it can be integrated - analyze data sets to understand functional and business context - create Data Warehousing data model and integration design - understand cross functional process such as Record to Report (RTR), Procure to Pay (PTP), Order to Cash (OTC), Acquire to Retire (ATR), Project to Complete (PTC) - communicate development status and risks to key stakeholders - Lead the team to design, build, test and deploy - Support client needs by delivering ODI jobs and frameworks - Merge, Customize and Deploy ODI data model as per client business requirements - Deliver large/medium DWH programs, demonstrate expert core consulting skills and advanced level of ODI, SQL, PL/SQL knowledge and industry expertise to support delivery to clients - Focus on designing, building, and documenting re-usable code artifacts - Track, report and optimize ODI jobs performance to meet client SLA - Designing and architecting ODI projects including upgrade/migrations to cloud - Design and implement security in ODI - Identify risks and suggest mitigation plan - Ability to lead the team and mentor junior practitioners - Produce high-quality code resulting from knowledge of the tool, code peer review, and automated unit test scripts - Perform system analysis, follow technical design and work on development activities - Participate in design meetings, daily standups, backlog grooming - Lead respective tracks in Scrum team meetings, including all Agile and Scrum related activities - Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. - Develop environment strategy, Build the environment & execute migration plans - Validate the environment to meets all security and compliance controls - Lead the testing efforts during SIT and UAT by coordinating with functional teams and all stakeholders - Contribute to sales pursuits by helping the pursuit team to understand the client request and propose robust solutions Ideally, you should also have - Expertise in database development (SQL/ PLSQL) for PL/SQL based applications. - Experience in designing and developing Oracle object such as Tables, Views, Indexes, Partitions, Stored Procedures & Functions in PL/SQL, Packages, Materialized Views and Analytical functions - Working knowledge of GIT or similar source code control system - Experience of creating PL/SQL packages, procedures, Functions, Triggers, views, and exception handling for retrieving, manipulating, checking and migrating complex datasets in oracle - Experience in SQL tuning and optimization using explain plan and SQL trace files - Partitioning and Indexing strategy for optimal performance - Good verbal and written communication in English, Strong interpersonal, analytical and problem-solving abilities. - Experience of interacting with customers in understanding business requirement documents and translating them into ETL specifications and High- and Low-level design documents. Analytics & Cognitive Our Analytics & Cognitive team focuses on enabling our clientend-to-end journey from On-Premise to Cloud, with opportunities in the areas of: Cloud Strategy, Op Model Transformation, Cloud Development, Cloud Integration & APIs, Cloud Migration, Cloud Infrastructure & Engineering, and Cloud Managed Services. We help our clients see the transformational capabilities of Cloud as an opportunity for business enablement and competitive advantage. Analytics & Cognitive team supports our clients as they improve agility and resilience, and identifies opportunities to reduce IT operations spend through automation by enabling Cloud. We accelerate our clients towards a technology-driven future, leveraging vendor solutions and Deloitte-developed software products, tools, and accelerators. Technical Requirements - Education: B.E./B.Tech/M.C.A./M.Sc (CS) - 6+ years ETL Lead / developer experience and a minimum of 3-4 Yearsexperience in Oracle Data Integrator (ODI) - Expertise in the Oracle ODI toolset and Oracle PL/SQL, ODI - Minimum 2-3 end to end DWH Implementation experience. - Should have experience in developing ETL processes - ETL control tables, error logging, auditing, data quality, etc Should be able to implement reusability, parameterization, workflow design, etc - knowledge of ODI Master and work repository - Knowledge of data modelling and ETL design - Design and develop complex mappings, Process Flows and ETL scripts - Must be we'll versed and hands-on in using and customizing Knowledge Modules (KM) - Setting up topology, building objects in Designer, Monitoring Operator, different type of KM, Agents etc - Packaging components, database operations like Aggregate pivot, union etc - Using ODI mappings, error handling, automation using ODI, Load plans, Migration of Objects - Design and develop complex mappings, Process Flows and ETL scripts - Must be we'll versed and hands-on in using and customizing Knowledge Modules (KM) - Experience of performance tuning of mappings - Ability to design ETL unit test cases and debug ETL Mappings - Expertise in developing Load Plans, Scheduling Jobs - Integrate ODI with multiple Source / Target - Experience in Data Migration using SQL loader, import/export Consulting Requirements - 6-10 years of relevant consulting, industry or technology experience - Proven experience assessing clientworkloads and technology landscape for Cloud suitability - Experience in defining new architectures and ability to drive project from architecture standpoint - Ability to quickly establish credibility and trustworthiness with key stakeholders in client organization. - Strong problem solving and troubleshooting skills - Strong communicator - Willingness to travel in case of project requirement Preferred - Experience in Oracle BI Apps - Exposure to one or more of the following: Python, R or UNIX shell scripting. - Expertise in database development (SQL/ PLSQL) for PL/SQL based applications. - Experience in designing and developing Oracle object such as Tables, Views, Indexes, Partitions, Stored Procedures & Functions in PL/SQL, Packages, Materialized Views and Analytical functions - Working knowledge of GIT or similar source code control system - Experience of creating PL/SQL packages, procedures, Functions, Triggers, views, and exception handling for retrieving, manipulating, checking and migrating complex datasets in oracle - Experience in SQL tuning and optimization using explain plan and SQL trace files - Partitioning and Indexing strategy for optimal performance - Good verbal and written communication in English, Strong interpersonal, analytical and problem-solving abilities. - Experience of interacting with customers in understanding business requirement documents and translating them into ETL specifications and High- and Low-level design documents - Systematic problem-solving approach, coupled with strong communication skills - Ability to debug and optimize code and automate routine tasks. - Experience writing scripts in one or more languages such as Python, UNIX Scripting and/or similar. - Experience working with technical customers

The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices Are you a born problem solver who loves to figure out how something works Are you a CI/CD geek who loves all things automation Do you have a low tolerance for manual work and look to automate everything you canBusiness Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations We need team members with an appetite for change and pushing the boundaries of what can be done with automation Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must Mission The role of business operations is to be the production readiness steward for the platform This is accomplished by closely partnering with developers to design, build, implement, and support technology services A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs we'regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications Responsibilities Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews Maintain services once they are live by measuring and monitoring availability, latency and overall system health Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices Practice sustainable incident response and blameless postmortems Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (eg, physics or mathematics), or equivalent practical experience Experience with algorithms, data structures, scripting, pipeline management, and software design Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Ability to help debug and optimize code and automate routine tasks We support many different stakeholders Experience in dealing with difficult situations and making decisions with a sense of urgency is needed Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby Interest in designing, analyzing and troubleshooting large-scale distributed systems We need team members with an appetite for change and pushing the boundaries of what can be done with automation Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired

As a member of the NAND & Drive Qualification team, you'll be actively engaged in all phases of the product development cycle with a focus on demonstrating the capabilities of PURE s DFMs. As part of the drive qualification group, your leadership in areas of SSD/NVMe/ OCP spec test, troubleshooting, and analysis of results will be utilized to drive progress with qualification efforts. What you'll be doing: Incorporating tests into a common framework Develop automation support for new test Developing centralized hosting of test output Visualization support for test Support development of metrics Architecture for the above, code for the above, maintenance, effectiveness An overview of your responsibilities includes; Developing Automation Frameworks for SSD Qualification Test suites, Architect & Develop unified test frameworks that Integrate out of the box Test Suites for NVMe/OCP/other SSD standards along with In-house Test suites for SSD Qual Develop Automation support for deploying new SSD Qual tests at scale Use your strong scripting language skills to develop and automate tests and minimize qualification testing cycles Proactively define/develop new SSD qualification tests targeting specific SSD management features and functions, new requirements, exposure to field issues etc Develop, maintain and continuously improve the effectiveness & efficiency of comprehensive qual platform Automated Debug tools to speed up test vs product debug efforts Driving Automation of Data Analysis & Visualization of Qualification test results Develop Automated solutions to Extract, Analyze & Centrally Host Validation data Develop Automated Data Visualization dashboards to help drive Drive Qualification decisions on volume test data at scale Use your background in storage system validation or design to proactively identify, and support the development of metrics Drive improvements in the qualification processes as you observe execution & tool usage Brainstorm methods and procedures to evolve our team s effectiveness Proactively define/develop new SSD qualification tests with focus on OCP spec - features and functions , new requirements, exposure to field issues etc Improve qualification processes that actively enhance efficiency, consistency, reporting and vendor relationships. Participate in various team activities aimed at developing testing process, Perceived as highly skilled In Python based scripting & SW architecture Experienced in leveraging data engineering/science frameworks The ideal candidate would be someone who is a team player and perceived as highly skilled in test development/debugging for hardware/firmware/system validation needs. WHAT you'll NEED TO BRING TO THIS ROLE... 12+ years experience developing software to validate hardware components/systems with strong SW & HW debug skills SW architecture & Solution design experience is desirable Strong knowledge of NAND Flash, Firmware Architecture/Design in Solid State Drive (SSD) or similar storage domain Strong SW Development skills in Python with exposure to OOP; C++ experience is a plus. Knowledge of PCIe/NVMe/OCP, Firmware Architecture/Design in Solid State Drive (SSD) or similar storage domain is a plus Experience in a hardware testing/software testing validation lab for SSDs or Embedded industry segments B.E. or M.E in Electrical Eng, Electronics & Communication Eng, Computer Eng Experience working with complex data models and analysis Experience working at enterprise data storage systems, SSD companies or related component vendors. Experience developing & maintaining CI/CD pipelines for test automation Knowledge/experience with Jenkins & GIT Independent ability to devise, implement, automate and refine qualification methods Strong knowledge of hardware design, storage architectures and storage interfaces Experience with failure modes of flash-based devices WHAT YOU CAN EXPECT FROM US: Pure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area , Fortunes Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team : We build each other up and set aside ego for the greater good

Assist in the management and administration of the Tanium platform including upgrades, RBAC permissions and overall administration and tuning. Act as a mentor and resource for teams new to the Tanium platform and conduct help sessions and one-on-one assistance as needed. Work as a liaison between the endpoint teams and the Tanium vendor to drive and resolve issues. Requirements: Bachelors Degree, or foreign equivalent, in Computer Science, or a related field. 5-6 years of experience in both Windows and Linux 3 years of experience in automation tools/products such as Ansible, Puppet, Chef, SCCM, Altiris, CFEngine. 5 years of experience scripting/developing automations in languages such as Linux Shell, Powershell, or Python 3 years of experience in Networking concepts (routers, firewalls, subnetting). Skilled in troubleshooting methodologies Must have excellent written and oral communications, including technical documents, and process documents. Roles and Responsibilities include but not limited to: Assist customers in creating questions, reports and dashboards Good understanding of creating/maintaining Role-Based Access controls in Tanium from a platform standpoint Review/assist with the creation of scripts as needed to assist customers with issues. Conduct upgrades and maintenance of the Tanium platform Triage and engage in problem resolution by partnering with the endpoint teams and the Tanium vendor. Good understanding of the Tanium client, endpoint configuration, and logs for identifying and resolving issue. Participate in the preparation of materials and oral presentations for customers and management. May be required to work off-shift, weekend, and overtime hours Basic understanding of Sensors, Custom Tags, Scheduled Actions, topology of Tanium platform, user groups. Basic understanding of the following Tanium Modules: Interact, Asset, Comply, Deploy, Client, Enforce, Integrity Monitor, Patch and Performance. Bachelors degree in a relevant field and 5 years of relevant experience. 4 years of relevant experience may be substituted in lieu of degree. Experience with Tanium software preferred Other endpoint management software (ie Big Fix, SCCM) may be substituted considered A thorough understanding of how applications install on the Microsoft Windows platforms and how rpms are installed on Linux systems Experience with windows and linux patching Strong proficiency in scripting language linux shell, Powershell and/or Python Experience using REST API to pull data is a plus Having a Tanium Certified Operator or Certified Administrator is a plus Experience with VMWare and/or AWS is a plus. Strong mentoring and communications skills. A large portion of this job is interacting with customers who may have limited knowledge/experience with the tool Strong problem solving skills and goal driven Ability to manage multiple projects at a time Experience working in a large enterprise environment and networks. Mandatory skills Tanium Admin

Oracle EBS HRMS functional (techno functional optional) resource expert in Performance Management, Recruitment modules. Responsible for configuring, implementing, and supporting the HRMS and Performance Management, Recruitment modules within Oracle E-Business Suite (EBS). Requirements Gathering & Analysis: Working closely with business users to understand their HR requirements and translate them into functional specifications. Configuration & Customization: Configuring and customizing Oracle HRMS modules to meet specific business needs. Testing & Implementation: Participating in testing and implementation activities, ensuring the system functions as expected. Problem Solving & Support: Troubleshooting issues, providing technical support, and documenting solutions for end-users. Training & Documentation: Developing and providing training materials and documentation for end-users. Process Improvement: Assisting in defining and optimizing HR business processes within the Oracle HRMS system. Integration: Working with other Oracle modules and systems to ensure data flow and integration. Project Management: Contributing to project management activities related to HRMS implementations. Business Process Expertise: Possessing a strong understanding of HR business processes and how they are supported by the Oracle HRMS system.

Drive Improvements in performance, scalability and reliability of ServiceNow Platform, products and services Work within agile software development process, certify products for release readiness in terms of performance, scalability and reliability Benchmark key business flows against production scale infrastructures, data volume and concurrency to simulate large customers Review customer usage patterns, customer logged performance defects and enhance performance test coverage based on gaps identified. Proactively suggest performance use cases and data loads for testing Create infrastructure, automation, and tools that drive realistic loads against the core services of our platform Architect and drive complex performance engineering projects that measure the characteristics of systems running under dynamic, real-world workloads Log and track performance bugs, collect and report performance metrics Support engineering organizations in troubleshooting or addressing issues with performance environments, maintain test branches and support merge activities Stay up-to-date with latest developments in the industry on performance testing practices and apply them in performance testing initiatives. Learn quickly when facing new situations, apply new concepts and principles to address problems Enable peers in engineering, customer support, and cloud teams to leverage tools built to provide related services 5+ years of experience with 2+ years of experience in architecting and driving performance testing / engineering projects and solutions. Proven experience with concurrency, multithreading, and distributed system architectures Strong hands-on technical skills and experience in developing performance testing strategy, performance testing process in enterprise software platforms and applications Proven skills in JMeter and/or other industry standard performance testing frameworks such as Load Runner Strong skills in profiling, monitoring & root cause analysis of performance issues Familiarity and skills with frameworks such as Splunk, Grafana, InfluxDB, Prometheus, ELK/Kibana Highly skilled in DB SQLs, analyzing performance issues at DB layer and recommending solutions Skilled in scripting / programming with languages such as Java, Java Script, Python , Shell scripts Ability to carry out root cause analysis of complex performance issues, analyse results and recommend solutions Solid understanding and experience with agile software development methodologies Ability and experience in working with globally distributed cross-functional teams to drive results Strong problem-solving and analytical skills with an aptitude for learning new technologies Strong communication skills and ability to work with professionalism, integrity, passion, and accountability in a globally distributed hybrid work environment BS/MS Degree in Computer Science or equivalent with proven experience in performance testing/engineering for mission critical software products & services

Facilitate the implementation and support of SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements , Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs Design, customize, configure and testing of SD, Identify gaps, issues and work around solutions Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems Mandatory skill SAP SD

Experience in Azure Devops and Terraform to deploy resources in azure subscription. Proficiency in cloud platforms such as Microsoft Azure , or Google Cloud. Scripting and automation skills (eg, Python, PowerShell). Strong problem-solving abilities. Excellent communication and teamwork skills. A commitment to continuous learning and adaptability. Designing, deploying, and maintaining cloud infrastructure. Monitoring cloud resources for performance and cost optimization. Troubleshooting and resolving cloud-related issues. Analyze security threats and applicability to customer environments