Responsibilities Leadership and Management: Lead the commissioning team, including engineers, technicians, and support staff. Develop and implement commissioning plans, protocols, and schedules. Ensure compliance with safety standards and regulations throughout the commissioning process. Project Coordination Coordinate with project managers, contractors, and stakeholders to ensure smooth project execution. Participate in key design reviews such as P&ID, Equipment Layout, and HAZOP to incorporate commissioning requirements. Oversee the testing, inspection, and validation of systems and equipment. Technical Expertise Provide technical guidance and expertise on all commissioning activities. Troubleshoot and resolve issues during the commissioning phase. Ensure all systems perform according to design specifications and operational requirements. Documentation And Reporting Prepare detailed reports on commissioning activities, including test results and recommendations for improvements. Maintain accurate records of all commissioning processes and outcomes. Continuous Improvement Identify and implement best practices for commissioning processes. Stay updated with industry trends and advancements in commissioning technologies and methodologies. Education QUALIFICATIONS Bachelor's or master's degree in engineering (Mechanical, Electrical, or related field). Experience Minimum of 20 years of experience in commissioning thermal power plants with capacities of 500MW or 600MW or more. Proven track record of successfully managing large-scale commissioning projects. Skills: Project Management Proficiency in planning, organizing, leading, and controlling resources and tasks to achieve specific project goals within given constraints Experience with project management software such as Microsoft Project or Asana Technical Skills In-depth knowledge of mechanical, electrical, and control systems in thermal power plants. Proficiency in commissioning management software and documentation tools Understanding of HVAC systems, electrical distribution, PLC programming, and SCADA systems Risk Management Ability to identify potential risks early and develop mitigation strategies Experience in conducting risk assessments and implementing safety protocols Quality Assurance Implementing quality management processes to ensure project outputs meet required standards Familiarity with LEED standards and energy efficiency practices Communication And Interpersonal Skills Strong communication and interpersonal skills to foster team collaboration and stakeholder engagement Ability to work under pressure and meet tight deadlines. Leadership Strong leadership and team management skills to guide projects to successful completion Ability to lead and motivate a diverse team of professionals. Problem-Solving Excellent problem-solving and troubleshooting abilities to address issues during commissioning Show more Show less

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: Java Microservice, AWS, CDN, Akamai CDN, Cloudflare Forbes Advisor is Looking for: Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. If you're looking for challenges and opportunities similar to those of a startup, with the benefits of a seasoned and successful company, then read on: Job Overview: We are seeking a highly skilled Fullstack Engineer to join our dynamic team. This role demands extensive experience in backend development, along with a strong grasp of cloud technologies , Front End and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities: Collaborate with the Engineering Group and Product team to understand requirements and design comprehensive solutions. Optimize applications for maximum speed, scalability, and security. Implement security and data protection measures. Build high-quality, reusable code for both frontend and backend applications. Document and communicate application design, topologies, and architecture clearly to peers and the business. Work closely with User Experience, Product Management, Engineering, and Marketing teams to create outstanding web experiences. Partner with Engineering and other teams to develop new frameworks, feature sets, and functionalities. Lead and coach team members, promoting thought leadership and project excellence. Provide technical leadership, ensuring adherence to best software engineering practices, such as TDD, continuous integration, delivery, and deployment. Must have experience requirements: Education and experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Minimum of 8+ years of professional experience in full-stack development. Technical Requirements: Expertise in Java 17+ , including, Spring Boot, J2EE, Hibernate, and other latest related technologies. Proficiency in modern front-end frameworks/libraries (React or Vue.js). Expertise in Java microservices architecture and development. Development experience with Spring Boot for building robust, scalable applications. Experience with responsive and adaptive design principles. Payment Services Integration:Experience integrating Stripe / Other payment services into applications/api. Test-Driven Development(TDD):Proficiency in writing unit tests and using mock frameworks. Experience With Serverless Architecture And Cloud Functions. Expertise on Security standards SSO, Access Control, Certificate Management, Authentication, OWASP Experience in creating technical design and architecture diagrams, review with various stakeholders for design and solution approval for implementation. Experience with distributed caching (Redis), Queuing technologies SQS or RabbitMQ or ActiveMQ) , Elastic Search. Expertise in securing applications using Spring Security. Adherence to industry best practices and coding standards. Experience in at least 2 Microservices design patterns such as Saga, Aggregator, API Gateway, CQRS, Event Sourcing, etc. Must be proficient in data structures and algorithms. Should have experience integrating S3 and other AWS services with Java. Designing of api, applications and strong in RESTful Design Patterns. Troubleshooting complex issues related to application performance, scalability, and reliability. System Security, Scalability, System Performance experience. Leadership & Team: Proven experience in Coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: Java Microservice, AWS, CDN, Akamai CDN, Cloudflare Forbes Advisor is Looking for: Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. If you're looking for challenges and opportunities similar to those of a startup, with the benefits of a seasoned and successful company, then read on: Job Overview: We are seeking a highly skilled Fullstack Engineer to join our dynamic team. This role demands extensive experience in backend development, along with a strong grasp of cloud technologies , Front End and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities: Collaborate with the Engineering Group and Product team to understand requirements and design comprehensive solutions. Optimize applications for maximum speed, scalability, and security. Implement security and data protection measures. Build high-quality, reusable code for both frontend and backend applications. Document and communicate application design, topologies, and architecture clearly to peers and the business. Work closely with User Experience, Product Management, Engineering, and Marketing teams to create outstanding web experiences. Partner with Engineering and other teams to develop new frameworks, feature sets, and functionalities. Lead and coach team members, promoting thought leadership and project excellence. Provide technical leadership, ensuring adherence to best software engineering practices, such as TDD, continuous integration, delivery, and deployment. Must have experience requirements: Education and experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Minimum of 8+ years of professional experience in full-stack development. Technical Requirements: Expertise in Java 17+ , including, Spring Boot, J2EE, Hibernate, and other latest related technologies. Proficiency in modern front-end frameworks/libraries (React or Vue.js). Expertise in Java microservices architecture and development. Development experience with Spring Boot for building robust, scalable applications. Experience with responsive and adaptive design principles. Payment Services Integration:Experience integrating Stripe / Other payment services into applications/api. Test-Driven Development(TDD):Proficiency in writing unit tests and using mock frameworks. Experience With Serverless Architecture And Cloud Functions. Expertise on Security standards SSO, Access Control, Certificate Management, Authentication, OWASP Experience in creating technical design and architecture diagrams, review with various stakeholders for design and solution approval for implementation. Experience with distributed caching (Redis), Queuing technologies SQS or RabbitMQ or ActiveMQ) , Elastic Search. Expertise in securing applications using Spring Security. Adherence to industry best practices and coding standards. Experience in at least 2 Microservices design patterns such as Saga, Aggregator, API Gateway, CQRS, Event Sourcing, etc. Must be proficient in data structures and algorithms. Should have experience integrating S3 and other AWS services with Java. Designing of api, applications and strong in RESTful Design Patterns. Troubleshooting complex issues related to application performance, scalability, and reliability. System Security, Scalability, System Performance experience. Leadership & Team: Proven experience in Coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: Java Microservice, AWS, CDN, Akamai CDN, Cloudflare Forbes Advisor is Looking for: Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. If you're looking for challenges and opportunities similar to those of a startup, with the benefits of a seasoned and successful company, then read on: Job Overview: We are seeking a highly skilled Fullstack Engineer to join our dynamic team. This role demands extensive experience in backend development, along with a strong grasp of cloud technologies , Front End and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities: Collaborate with the Engineering Group and Product team to understand requirements and design comprehensive solutions. Optimize applications for maximum speed, scalability, and security. Implement security and data protection measures. Build high-quality, reusable code for both frontend and backend applications. Document and communicate application design, topologies, and architecture clearly to peers and the business. Work closely with User Experience, Product Management, Engineering, and Marketing teams to create outstanding web experiences. Partner with Engineering and other teams to develop new frameworks, feature sets, and functionalities. Lead and coach team members, promoting thought leadership and project excellence. Provide technical leadership, ensuring adherence to best software engineering practices, such as TDD, continuous integration, delivery, and deployment. Must have experience requirements: Education and experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Minimum of 8+ years of professional experience in full-stack development. Technical Requirements: Expertise in Java 17+ , including, Spring Boot, J2EE, Hibernate, and other latest related technologies. Proficiency in modern front-end frameworks/libraries (React or Vue.js). Expertise in Java microservices architecture and development. Development experience with Spring Boot for building robust, scalable applications. Experience with responsive and adaptive design principles. Payment Services Integration:Experience integrating Stripe / Other payment services into applications/api. Test-Driven Development(TDD):Proficiency in writing unit tests and using mock frameworks. Experience With Serverless Architecture And Cloud Functions. Expertise on Security standards SSO, Access Control, Certificate Management, Authentication, OWASP Experience in creating technical design and architecture diagrams, review with various stakeholders for design and solution approval for implementation. Experience with distributed caching (Redis), Queuing technologies SQS or RabbitMQ or ActiveMQ) , Elastic Search. Expertise in securing applications using Spring Security. Adherence to industry best practices and coding standards. Experience in at least 2 Microservices design patterns such as Saga, Aggregator, API Gateway, CQRS, Event Sourcing, etc. Must be proficient in data structures and algorithms. Should have experience integrating S3 and other AWS services with Java. Designing of api, applications and strong in RESTful Design Patterns. Troubleshooting complex issues related to application performance, scalability, and reliability. System Security, Scalability, System Performance experience. Leadership & Team: Proven experience in Coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: Java Microservice, AWS, CDN, Akamai CDN, Cloudflare Forbes Advisor is Looking for: Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. If you're looking for challenges and opportunities similar to those of a startup, with the benefits of a seasoned and successful company, then read on: Job Overview: We are seeking a highly skilled Fullstack Engineer to join our dynamic team. This role demands extensive experience in backend development, along with a strong grasp of cloud technologies , Front End and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities: Collaborate with the Engineering Group and Product team to understand requirements and design comprehensive solutions. Optimize applications for maximum speed, scalability, and security. Implement security and data protection measures. Build high-quality, reusable code for both frontend and backend applications. Document and communicate application design, topologies, and architecture clearly to peers and the business. Work closely with User Experience, Product Management, Engineering, and Marketing teams to create outstanding web experiences. Partner with Engineering and other teams to develop new frameworks, feature sets, and functionalities. Lead and coach team members, promoting thought leadership and project excellence. Provide technical leadership, ensuring adherence to best software engineering practices, such as TDD, continuous integration, delivery, and deployment. Must have experience requirements: Education and experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Minimum of 8+ years of professional experience in full-stack development. Technical Requirements: Expertise in Java 17+ , including, Spring Boot, J2EE, Hibernate, and other latest related technologies. Proficiency in modern front-end frameworks/libraries (React or Vue.js). Expertise in Java microservices architecture and development. Development experience with Spring Boot for building robust, scalable applications. Experience with responsive and adaptive design principles. Payment Services Integration:Experience integrating Stripe / Other payment services into applications/api. Test-Driven Development(TDD):Proficiency in writing unit tests and using mock frameworks. Experience With Serverless Architecture And Cloud Functions. Expertise on Security standards SSO, Access Control, Certificate Management, Authentication, OWASP Experience in creating technical design and architecture diagrams, review with various stakeholders for design and solution approval for implementation. Experience with distributed caching (Redis), Queuing technologies SQS or RabbitMQ or ActiveMQ) , Elastic Search. Expertise in securing applications using Spring Security. Adherence to industry best practices and coding standards. Experience in at least 2 Microservices design patterns such as Saga, Aggregator, API Gateway, CQRS, Event Sourcing, etc. Must be proficient in data structures and algorithms. Should have experience integrating S3 and other AWS services with Java. Designing of api, applications and strong in RESTful Design Patterns. Troubleshooting complex issues related to application performance, scalability, and reliability. System Security, Scalability, System Performance experience. Leadership & Team: Proven experience in Coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Experience : 12.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: Java Microservice, AWS, CDN, Akamai CDN, Cloudflare Forbes Advisor is Looking for: Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. If you're looking for challenges and opportunities similar to those of a startup, with the benefits of a seasoned and successful company, then read on: Job Overview: We are seeking a highly skilled Fullstack Engineer to join our dynamic team. This role demands extensive experience in backend development, along with a strong grasp of cloud technologies , Front End and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration. Responsibilities: Collaborate with the Engineering Group and Product team to understand requirements and design comprehensive solutions. Optimize applications for maximum speed, scalability, and security. Implement security and data protection measures. Build high-quality, reusable code for both frontend and backend applications. Document and communicate application design, topologies, and architecture clearly to peers and the business. Work closely with User Experience, Product Management, Engineering, and Marketing teams to create outstanding web experiences. Partner with Engineering and other teams to develop new frameworks, feature sets, and functionalities. Lead and coach team members, promoting thought leadership and project excellence. Provide technical leadership, ensuring adherence to best software engineering practices, such as TDD, continuous integration, delivery, and deployment. Must have experience requirements: Education and experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Minimum of 8+ years of professional experience in full-stack development. Technical Requirements: Expertise in Java 17+ , including, Spring Boot, J2EE, Hibernate, and other latest related technologies. Proficiency in modern front-end frameworks/libraries (React or Vue.js). Expertise in Java microservices architecture and development. Development experience with Spring Boot for building robust, scalable applications. Experience with responsive and adaptive design principles. Payment Services Integration:Experience integrating Stripe / Other payment services into applications/api. Test-Driven Development(TDD):Proficiency in writing unit tests and using mock frameworks. Experience With Serverless Architecture And Cloud Functions. Expertise on Security standards SSO, Access Control, Certificate Management, Authentication, OWASP Experience in creating technical design and architecture diagrams, review with various stakeholders for design and solution approval for implementation. Experience with distributed caching (Redis), Queuing technologies SQS or RabbitMQ or ActiveMQ) , Elastic Search. Expertise in securing applications using Spring Security. Adherence to industry best practices and coding standards. Experience in at least 2 Microservices design patterns such as Saga, Aggregator, API Gateway, CQRS, Event Sourcing, etc. Must be proficient in data structures and algorithms. Should have experience integrating S3 and other AWS services with Java. Designing of api, applications and strong in RESTful Design Patterns. Troubleshooting complex issues related to application performance, scalability, and reliability. System Security, Scalability, System Performance experience. Leadership & Team: Proven experience in Coaching and mentoring a team of developers. Proven track record of delivering complex projects successfully. Ability to conduct code reviews and provide constructive feedback. Experience in agile methodologies (Scrum, Kanban). Ability to manage project timelines and deliverables effectively. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues. Experience in working with cross-functional teams (designers, product managers, QA). Ability to quickly learn and adapt to new technologies and frameworks. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Staff As a Azure AD Operations Support Specialist, you will be responsible for providing first-level support and maintenance of our Azure Active Directory environment. You will assist in managing user accounts, permissions, and access rights in accordance with company policies and regulatory requirements. Key Requirements / Responsibilities: Provide first-level support for Azure Active Directory issues, including user account management, group management, and access control. Assist in the creation, modification, and deletion of user accounts and groups as per the requests and in compliance with the security policies. Monitor Azure AD health and performance, responding to alerts and notifications. Help in troubleshooting and resolving authentication and authorization issues. Support the implementation of Azure AD policies, Conditional Access policies, and Multi-Factor Authentication (MFA). Collaborate with the security team to ensure compliance with governance policies and audit requirements. Document operational procedures and issue resolution steps. Participate in the on-call rotation for after-hours support as needed. Stay current with Microsoft Azure updates and new features Monitor Azure AD services, ensuring uptime and availability, and proactively address any issues that arise Assist with the management of user identities, groups, and role-based access control (RBAC) within Azure AD. Respond to and resolve service tickets related to Azure AD, including user access issues, group membership changes, and application access problems. Participate in the onboarding and offboarding of employees, ensuring proper access is granted and revoked in a timely manner. Provide training and support to end-users on Azure AD-related services and features. Stay up-to-date with the latest Azure AD features and updates to provide recommendations for improvements. Maintain documentation for Azure AD processes and operational procedures. Preferred Skills: Experience in IAM operations, with a strong emphasis on Azure AD and related Microsoft identity solutions. Demonstrated experience in operational support, incident management, and problem-solving within an IAM context. In-depth knowledge of cloud security, IAM protocols, and regulatory compliance requirements. Strong analytical, troubleshooting, and decision-making skills. Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate, ITIL, or similar Proficiency with scripting and automation tools (e.g., PowerShell, Azure CLI) to streamline operational tasks. Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Job Description Oracle is seeking an energetic and experienced Java/J2EE Developer to support the Oracle Contact Center and the migration of Oracle’s global Contact Center operations to a modern Cloud Contact Center as a Service (CCaaS) platform. This role directly supports strategic Oracle initiatives including OCI Ops/Support and Oracle Health (VA/DoD, IHS customers) , enabling voice services across 80+ business units (Fusion, Health, Hospitality, etc.). The successful candidate will collaborate with technical architects, business stakeholders, and engineering teams to modernize IVR flows, build scalable applications, drive automation, and deliver enterprise-grade services on Oracle Cloud. Key Responsibilities: Redesign and implement high-availability services using OKE and CCaaS platforms Design and develop scalable microservices and APIs using Java, Helidon, and J2EE Build and deploy applications on Oracle Kubernetes Engine (OKE) Automate onboarding of new business units without impacting service quality Contribute to CI/CD pipelines and DevOps workflows to ensure delivery efficiency Collaborate on architectural decisions and create technical specifications Conduct unit testing, peer reviews, and maintain development best practices Required Skills and Experience: Strong hands-on experience with Java, J2EE, MVC, SOA, REST/SOAP web services Proven expertise in Contact Center technologies Microservices development with Helidon and deployment on OKE Application and API design with a focus on scalability and security DevOps experience with CI/CD, automated testing, and containerized services Familiarity with integration design patterns and enterprise onboarding Knowledge of web security, authentication methods, and SSO technologies Experience with Java IDEs (Eclipse, NetBeans, JDeveloper, IntelliJ) Agile development experience using tools like Jira Excellent troubleshooting, collaboration, and communication skills This is a high-impact role critical to transforming Oracle’s Contact Center infrastructure and delivering next-generation voice capabilities at global scale. Responsibilities As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Title: Maintenance Manager – Electrical & Mechanical (Machine Shop) Department: Maintenance Location: Jigani Near Otis Circle Reporting To: GM Operations Experience Required: 15+ years in Maintenance (Machining Shop – CNC/VMC/HMC), including leadership roles Qualification: B.E./Diploma in Mechanical/Electrical Engineering/Electronics Engineering Job Summary We are seeking a dynamic Maintenance Manager – Electrical & Mechanical to lead the maintenance operations of our high-precision Machine Shop. The ideal candidate will have strong technical knowledge of CNC machinery, deep expertise in TPM (Total Productive Maintenance) strategy, and hands-on experience with control systems like FANUC, Siemens, HEIDENHAIN. The role requires strong leadership, troubleshooting, and planning skills to ensure minimum downtime and high operational efficiency. Required Skills & Competencies Strong technical knowledge in mechanical and electrical systems of CNC machines. Proficiency in FANUC and Siemens control systems, programming, and diagnostics. Expertise in TPM implementation and improvement projects. Problem-solving and analytical thinking. Leadership, team management, and communication skills. Hands-on experience in managing utility systems (compressors, DGs, cooling towers, etc.) is an added advantage. Preferred Industry Automotive / Precision Engineering / Auto Components / Capital Equipment Manufacturing Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions. 1 year of experience working in customer relationship development, account management, media consulting, or a related role. Preferred qualifications: Experience in optimizing and troubleshooting products or services. Knowledge of Media landscape and Google’s advertising solutions or related digital advertising campaigns and platforms. Knowledge of Display and Video 360 (DV360) Programmatic platforms and products, the performance advertising market, or online ads landscape. Ability to work with cross-functional teams. Ability to present a data motivated approach when proposing solutions, providing insights to customers. Ability to create programs to drive performance (e.g., product adoption plans, campaign optimization syncs). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Build knowledge about digital marketing/advertising, Google products, participants offerings, and industry vertical and stay current in the advertising environment and engaging landscape through required training and other resources. Develop growth plans for advertisers through collaboration with industry managers from in-market cross-functional teams. Create and support multi-product solution promotions and collaborate with in-market business teams to create a growth strategy for advertisers. Draw insights from data analysis, provide data motivated recommendations to customers and leadership based on analysis. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

YOE: 2+ yrs Location: Bengaluru, on-site Notice Period : Need people who can join IMMEDIATELY Role Overview : As a Product Support Engineer , you’ll be the first point of contact for technical support , managing the full ticket lifecycle across Discord, support portals, and email. This role involves diagnosing issues related to AI/DevOps tools, ensuring SLAs are met, maintaining documentation , and advocating for the user experience. Required Skills: 2+ year in technical support, DevOps, or customer success for SaaS or developer tools Strong troubleshooting in web app stacks: MERN, HTTP, REST APIs, Git workflows, Auth Python skills (preferred for scripting/log analysis ) Familiar with ticketing tools ( Zendesk, Jira, Intercom ) and SQL/log querying Excellent communication skills for technical and non-technical users Experience working with SLAs and on-call support Key Responsibilities: Monitor and respond to support tickets ( Discord, Zendesk, Intercom ) Troubleshoot issues (e.g., credit-limit errors, Git integration, API issues ) Escalate incidents per SLA and support on-call engineering efforts Perform RCA and contribute to post-mortems Maintain knowledge base ( FAQs, macros, automation scripts ) Capture feature requests and pain points for product teams Track CSAT, SLA metrics, and improve support processes Nice-to-Have: Exposure to AI/ML, LLMs, or no-code/low-code tools Scripting in Bash, JavaScript Discord moderation, bot usage Basic knowledge of CI/ CD, containers, AWS/GCP Understanding of credit-based pricing workflows Note: Please read about Recro before applying! Show more Show less

Job Overview We’re looking for a detail-oriented and analytical AdOps Executive to manage, optimize, and troubleshoot programmatic advertising campaigns across various platforms. You will work closely with sales, account management, and product teams to ensure campaigns meet delivery and performance KPIs. Key Responsibilities Set up, monitor, and optimize programmatic ad campaigns (CPM, CPC, CPV, CPI) on DSP and partner platforms. Manage creatives, tags, tracking pixels, and troubleshoot issues related to delivery, viewability, and attribution. Work with internal teams to onboard new publishers and advertisers, ensuring accurate trafficking and reporting setup. Monitor campaign pacing, budgets, and performance metrics to provide daily/ weekly insights and optimizations. Perform QA testing for creatives and pixels (VAST, VPAID, JS tags, etc.). Collaborate with the analytics team to extract actionable insights and provide reports for clients and internal stakeholders. Manage communication with SSPs, DSPs, and other third-party vendors when required. Ensure compliance with fraud protection tools (e.g., Pixalate, IAS, GeoEdge) and maintain ad quality standards. Requirements 3 - 5 years of experience in Ad Operations, Programmatic Advertising, or Campaign Management. Hands-on experience with DSPs (e.g., DV360, The Trade Desk, SmartyAds, or similar), Ad Servers, and Pixel Management tools. Understanding of OpenRTB, VAST, Ad Exchanges, and Supply Path Optimization (SPO). Strong analytical and troubleshooting skills. Familiarity with campaign KPIs such as CTR, CVR, eCPM, Viewability, and IVT. Excellent communication and organizational skills. Preferred Qualifications Experience in mobile, video, and connected TV (CTV) advertising. Knowledge of postback URLs, MMPs (e.g., Appsflyer, Branch), and attribution flows. Proficiency in Excel, Google Sheets, and data visualization tools. Experience with ticketing systems like JIRA or customer support tools like Zendesk. Skills: customer support tools,ticketing systems,troubleshooting skills,vast,data visualization tools,organizational skills,ad servers,supply path optimization,analytical skills,ad exchanges,google sheets,excel,dsps,management,advertising,campaign management,communication skills,communication,programmatic advertising,campaigns,ad operations,pixel management,openrtb Show more Show less

Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Nice To Have Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processes and incident management Familiarity with application logs and performance metrics Show more Show less

Job description: Job Description Role: Service desk lead ͏ Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation ͏ ͏ ͏ Mandatory Skills: TIS Service Desk . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Contract Management . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Description Oracle is seeking an energetic and experienced Java/J2EE Developer to support the Oracle Contact Center and the migration of Oracle’s global Contact Center operations to a modern Cloud Contact Center as a Service (CCaaS) platform. This role directly supports strategic Oracle initiatives including OCI Ops/Support and Oracle Health (VA/DoD, IHS customers) , enabling voice services across 80+ business units (Fusion, Health, Hospitality, etc.). The successful candidate will collaborate with technical architects, business stakeholders, and engineering teams to modernize IVR flows, build scalable applications, drive automation, and deliver enterprise-grade services on Oracle Cloud. Key Responsibilities: Redesign and implement high-availability services using OKE and CCaaS platforms Design and develop scalable microservices and APIs using Java, Helidon, and J2EE Build and deploy applications on Oracle Kubernetes Engine (OKE) Automate onboarding of new business units without impacting service quality Contribute to CI/CD pipelines and DevOps workflows to ensure delivery efficiency Collaborate on architectural decisions and create technical specifications Conduct unit testing, peer reviews, and maintain development best practices Required Skills and Experience: Strong hands-on experience with Java, J2EE, MVC, SOA, REST/SOAP web services Proven expertise in Contact Center technologies Microservices development with Helidon and deployment on OKE Application and API design with a focus on scalability and security DevOps experience with CI/CD, automated testing, and containerized services Familiarity with integration design patterns and enterprise onboarding Knowledge of web security, authentication methods, and SSO technologies Experience with Java IDEs (Eclipse, NetBeans, JDeveloper, IntelliJ) Agile development experience using tools like Jira Excellent troubleshooting, collaboration, and communication skills This is a high-impact role critical to transforming Oracle’s Contact Center infrastructure and delivering next-generation voice capabilities at global scale. Responsibilities As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Manager Service Delivery POSITION PURPOSE: Working in a team of infrastructure specialists and engineers, an infrastructure engineer supports and maintains infrastructure solutions and services as directed and according to architectural guidelines. Individuals in this role will: Ensure services are delivered and used as required Work with and support third parties to provide infrastructure services YOUR TASKS AND RESPONSIBILITIES: Infrastructure Fundamentals Build, configure, administer, and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-of-the-shelf (COTS), and open source packages and solutions. They can also include virtual and cloud computing such a Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) Modern Standards Approach Build proficiency in the most important principles of a modern standards approach and awareness of how these standards apply to the work undertaken Apply these principles under guidance Ownership and Initiative Own an issue until a new owner has been found or the problem has been mitigated or resolved Problem Management Investigate problems in systems, processes, and services, with an understanding of the level of a problem (e.g., strategic, tactical, or operational) Contribute to the implementation of remedies and preventative measures Service Focus Take inputs from stakeholders and establish solutions that facilitate the achievement of business objectives Systems Design Develop proficiency in the scripting tools and software that are essential in the design, build, management, and operation of infrastructure solutions and services Use scripting to automate common infrastructure management and operations tasks Translate logical designs into physical designs Produce detailed designs Effectively document all work using required standards, methods, and tools, including prototyping tools where appropriate Design systems characterized by managed levels of risk, manageable business and technical complexity, and meaningful impact Work with well understood technology and identify patterns Systems Integration Build and test simple interfaces between systems Work on more complex integration as part of a wider team Technical Understanding Develop proficiency with core technical concepts related to the role and apply them with guidance Testing Correctly execute test scripts under supervision Effectively incorporate testing into ways of working and delivered solutions and services Troubleshooting and Problem Resolution Troubleshoot and identify problems across different technology capabilities Site Reliability Engineering (SRE) Apply SRE principles to enhance the reliability, scalability, and performance of critical IT infrastructure and services. Design and implement monitoring, alerting, and incident response strategies to ensure high availability and rapid recovery. Collaborate with cross-functional teams to automate operational tasks and improve system observability. Operational Technology (OT) Expertise & Security Integrate Operational Technology (OT) systems with enterprise IT environments, ensuring secure and efficient data flow between industrial and business systems. Support and maintain OT infrastructure including SCADA, PLCs, and industrial network protocols, with a focus on cybersecurity and compliance. Drive continuous improvement initiatives across IT and OT domains to support digital transformation and smart manufacturing goals. Identify information security risks and the controls that can be used to mitigate threats within solutions and services WHO YOU ARE: Required Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Proven experience in infrastructure engineering or a related role Experience with network administration, server management, and virtualization technologies Experience with cloud platforms (AWS, Azure, Google Cloud) and cloud infrastructure Proficiency in network protocols and technologies (TCP/IP, DNS, DHCP, VPN, etc.) Strong understanding of server and storage systems Experience with virtualization technologies Familiarity with scripting and automation Strong problem-solving skills and the ability to troubleshoot complex issues Ability to analyze system performance and identify optimization opportunities Capacity to understand and mitigate security risks Ability to work collaboratively in a team environment Preferred Advanced certifications (e.g., CCNP, Microsoft Certified, AWS Certified, Azure Solutions Expert) Experience with DevOps practices and tools Familiarity with Infrastructure as Code tools (Terraform, Ansible, Chef, Puppet) Understanding of compliance Ever feel burnt out by bureaucracy? Us too. That's why we're changing the way we work- for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/enfstrategyfstrategy Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don’t rely upon any unsolicited email from email addresses not ending with domain name “bayer.com” or job advertisements referring you to an email address that does not end with “bayer.com”. For checking the authenticity of such emails or advertisement you may approach us at HROP_INDIA@BAYER.COM. YOUR APPLICATION Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination. Location: India : Telangana : Shameerpet Division: Crop Science Reference Code: 847905 Contact Us 022-25311234 Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance ͏ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions. 1 year of experience working in customer relationship development, account management, media consulting, or a related role. Preferred qualifications: Experience in optimizing and troubleshooting products or services. Knowledge of Media landscape and Google’s advertising solutions or related digital advertising campaigns and platforms. Knowledge of Display and Video 360 (DV360) Programmatic platforms and products, the performance advertising market, or online ads landscape. Ability to work with cross-functional teams. Ability to present a data motivated approach when proposing solutions, providing insights to customers. Ability to create programs to drive performance (e.g., product adoption plans, campaign optimization syncs). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Build knowledge about digital marketing/advertising, Google products, participants offerings, and industry vertical and stay current in the advertising environment and engaging landscape through required training and other resources. Develop growth plans for advertisers through collaboration with industry managers from in-market cross-functional teams. Create and support multi-product solution promotions and collaborate with in-market business teams to create a growth strategy for advertisers. Draw insights from data analysis, provide data motivated recommendations to customers and leadership based on analysis. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Staff As a Azure AD Operations Support Specialist, you will be responsible for providing first-level support and maintenance of our Azure Active Directory environment. You will assist in managing user accounts, permissions, and access rights in accordance with company policies and regulatory requirements. Key Requirements / Responsibilities: Provide first-level support for Azure Active Directory issues, including user account management, group management, and access control. Assist in the creation, modification, and deletion of user accounts and groups as per the requests and in compliance with the security policies. Monitor Azure AD health and performance, responding to alerts and notifications. Help in troubleshooting and resolving authentication and authorization issues. Support the implementation of Azure AD policies, Conditional Access policies, and Multi-Factor Authentication (MFA). Collaborate with the security team to ensure compliance with governance policies and audit requirements. Document operational procedures and issue resolution steps. Participate in the on-call rotation for after-hours support as needed. Stay current with Microsoft Azure updates and new features Monitor Azure AD services, ensuring uptime and availability, and proactively address any issues that arise Assist with the management of user identities, groups, and role-based access control (RBAC) within Azure AD. Respond to and resolve service tickets related to Azure AD, including user access issues, group membership changes, and application access problems. Participate in the onboarding and offboarding of employees, ensuring proper access is granted and revoked in a timely manner. Provide training and support to end-users on Azure AD-related services and features. Stay up-to-date with the latest Azure AD features and updates to provide recommendations for improvements. Maintain documentation for Azure AD processes and operational procedures. Preferred Skills: Experience in IAM operations, with a strong emphasis on Azure AD and related Microsoft identity solutions. Demonstrated experience in operational support, incident management, and problem-solving within an IAM context. In-depth knowledge of cloud security, IAM protocols, and regulatory compliance requirements. Strong analytical, troubleshooting, and decision-making skills. Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate, ITIL, or similar Proficiency with scripting and automation tools (e.g., PowerShell, Azure CLI) to streamline operational tasks. Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. DisciplineBrand & Marketing Role TypeMarketing Automation The opportunity We are looking for Marketing Automation Senior Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with a strong interest in data management and analytics. Your Key Responsibilities Tactical execution of Marketing Automation campaigns with varying complexities and sizes Experience with supporting email marketing campaigns and using various digital marketing tools, Marketo knowledge is a must Coordinate and liaise with internal and external stakeholders to ensure all relevant content, assets and target audience parameters are received for campaign execution Provide project support to all MarTech team members throughout the various stages of the project, including testing use cases Regular reporting to key stakeholders on the performance of marketing automation campaigns and suggest on improvement avenues that is backed by data Support process improvements and educate users on campaign best practices Standardization and documentation of technical processes using our internal systems Able to define and document the functional and technical requirements for executing (developing, deploying, managing, tracking, and measuring) the automated campaigns Act as a brand champion, ensuring that all external campaigns and online content support the firm’s brand and business strategy and compliant to risk and quality safeguards set by EY Work towards organizational objectives along with stakeholders’ project Skills And Attributes For Success Analytical thinking Data-Driven Decision Making Audience Segmentations and targeting Stakeholder management Troubleshooting Familiarity with Agile planning and Agile project management skills To qualify for the role, you must have Any university degree or college diploma in Digital Marketing or a related field. Understanding of Digital Marketing eco-system and marketing automation Experience in Marketing Automation campaign configuration Min. 5 years of experience, and min. 3 years with Marketo Ability to translate business needs into technical solutions in MA platform. Adherence to data compliance policies (such as GDPR, CANSPAM) is a must. Specialist knows his customer journeys well-enough to identify every possible opportunity or data breach and the need for appropriate security and get measures in place to safeguard it. Ideally, you’ll also have Strong interest in data management and analytics Storytelling and consulting skills Attention to detail Organized, self-starter who can collaborate with the team, and excel in a fast-paced corporate environment. While being able to manage multiple priorities and deadlines. Having Marketo Engage Expert certification is plus Technologies and Tools Marketo or any other Marketing Automation platform Workflow management tools e.g.: Jira/Azure boards/Wrike/Zendesk/Workfront etc Microsoft Office SharePoint Working knowledge of HTML, CSS, and scripting What We Look For Marketing Automation acumen Strong team contributor Ready to learn and adapt Problem solving skills Stakeholder management Effective communication What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less