Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? We are seeking a Lead VoIP Engineer to design and build high-performance modules within our Voice platform. You’ll work on the core telephony stack involving signaling, media processing, NAT traversal, and RTP relaying. This is a hands-on execution role ideal for engineers who love building, debugging, and optimizing real-time communication systems. Seniority Level: Lead Individual Contributor What You’ll Do: Implement core voice capabilities using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Build and optimize SIP call routing logic, RTP media relays, failover mechanisms, and NAT traversal. Develop and manage configurations for scalability, codec negotiation, SIP trunk registration. Implement and test features like call recording, IVR, voicemail, DTMF detection. Monitor live traffic and participate in 24x7 on-call rotation for critical escalations. Collaborate with QA on stress/load testing and with Backend teams on provisioning APIs. Document design decisions, configurations, and troubleshooting runbooks. What Makes You Qualified? 5 to 9 years of experience building and operating VoIP systems or CPaaS platforms. Solid expertise with SIP signaling, RTP, and media relay techniques. Strong hands-on with FreeSWITCH, Kamailio/OpenSIPs, RTPEngine. Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Experience in managing telephony infrastructure for uptime, latency, and call quality optimization. Strong systems programming and debugging skills in C/C++. Good scripting/debugging skills (Bash, Python, or Lua for FreeSWITCH modules). Proficiency with diagnostic tools (Wireshark, tcpdump etc). Experience working with geographically distributed infrastructure or HA deployments. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

Position: Technical Support Associate – Voice Location: Pune (On-site) 1+ years of experience in core technical support 5 days a week (2 rotational week offs) Rotational shifts Transportation provided Immediate joiners preferred Contact: 9209738090

Pega Developer Job Discription As a PEGA Developer, you will be responsible for designing and developing high-quality BPM applications using the PEGA platform. You will work closely with clients to understand their business processes and translate these into robust, efficient applications. The role demands an ability to deliver solutions that are both innovative and maintainable Responsibilities Design and develop BPM applications using PEGA platform Collaborate with business analysts to understand client requirements Customize and configure PEGA solutions to meet project needs Participate in troubleshooting and debugging applications Ensure application performance, scalability, and security Provide technical guidance and mentorship to junior developers Maintain up-to-date documentation of all developments Perform code reviews and ensure compliance with best practices Skills: pega developer,bpm,pega prpc Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Actimize Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and troubleshooting to enhance application performance and user experience, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Actimize. - Strong understanding of application development methodologies. - Experience with database management and SQL. - Familiarity with software testing and debugging techniques. - Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 3 years of experience in Actimize. - This position is based at our Chennai office. - A 15 years full time education is required. Show more Show less

Warm greetings from Movate, Chennai !!! We are hiring for TAC L3_Network Engineer_Chennai_Ambit IT Park Inbox your CV's to deebathra.abrahamgnanadass@movate.com Job Title: L3 DCN Support Engineer Location: Ambit IT Park, Chennai Organization: Movate Job Description: Our Client bring together the brightest minds to create breakthrough technological solutions that advance the way people live and work. We are seeking a passionate and highly skilled L3 DCN Support Engineer to join our Global Support Delivery team. In this role, you will act as a trusted advisor and technical escalation point, helping our customers maximize the value of their networking investments. You will engage directly with enterprise customers and Client Teams to troubleshoot, resolve, and prevent critical network issues across complex data center environments. Responsibilities: Provide advanced-level technical support and troubleshooting for Data Center Networking products and solutions (spine-leaf architectures, VXLAN, BGP EVPN, etc.). Own critical customer escalations, drive root cause analysis, and coordinate with product engineering for fixes and enhancements. Mentor L1 and L2 engineers through real-time collaboration, training and lab sessions. Deliver high-quality technical solutions and guidance in both reactive and proactive support scenarios. Collaborate cross-functionally with engineering, PLM, product quality, and supply chain team. Create and deliver technical content (knowledge articles, whitepapers, best practices) to scale expertise across Client and our customers. Actively contribute to customer success by identifying trends and recommending improvements to network architectures and supportability. Participate in on-call rotations and act as a technical lead during Severity 1 customer escalations. Education and Experience: Bachelor’s degree in Engineering, Computer Science, or equivalent experience. 5+ years of relevant technical experience in Data Center Networking. Previous experience in a Level 2/3 technical support or advanced escalation role. Required Skills and Qualifications: Expertise in Data Center Networking technologies: VXLAN, BGP EVPN, OSPF, BGP, MPLS, STP, etc. Deep understanding of Layer 2/Layer 3 networking, SDN/NFV environments, and fabric-based architectures. Proficient in analyzing network packet captures, system logs, and advanced diagnostics. Hands-on experience with hardware/software platforms from Aruba, Cisco, Juniper, Arista, or similar. Strong communication and customer engagement skills, with the ability to work under pressure. Industry certifications strongly preferred: Aruba Certified Professional or Expert (ACSP/ACDX), CCNP/CCIE, JNCIP/JNCIE. Preferred Qualifications: Experience with network automation (Python, Ansible, Terraform) is a plus. Knowledge of virtualization (VMware NSX, Hyper-V) and cloud networking (AWS, Azure) is advantageous. Thanks, Deepu deebathra.abrahamgnanadass@movate.com Show more Show less

Cybersecurity Operations Support (WAF, NAC, Anti-DDOS, DLP) Resource Requirement Level: L3 Experience: Minimum 8 years Certifications (any two): CEH, GSEC, Security+, Cisco CyberOps, WAF, NAC, Anti-DDOS, DLP Covered Technologies Web Application Firewall (WAF) Network Access Control (NAC) Anti-DDoS Data Loss Prevention (DLP) General Responsibilities (All Technologies) Health checks, uptime monitoring, performance optimization OEM/vendor coordination for troubleshooting & upgrades Incident response, RCA, remediation, post-incident review Audit & compliance (access/logging review, BCP-DR drills, VA remediation) Integration with AD/LDAP, SIEM, SNMP, SOAR Lifecycle management (license, certificate renewal, firmware upgrades, password & backup management) High Availability/Cluster sync, failover monitoring Technology-Specific Tasks WAF (On-Prem / Cloud) Annual architecture & configuration review Web app onboarding, custom signatures, URL/parameter learning OWASP Top 10 protection, bot protection, DoS rules, cookie/header inspection Managed rule tuning, staging vs enforcement modes Policy assignment, listener setup, application profiling Backup/restore validation, policy maturity, app decommissioning NAC Inline/out-of-band network integration, VLAN segmentation Agent/agentless posture assessment, policy-based access control Identity/location/device-based rules, remediation workflows RADIUS, MAC Auth Bypass, 802.1x, MFA integration Device profiling, endpoint behavior monitoring, NAC patch management Endpoint exception handling, automation scripts Coordination with network/IT teams for troubleshooting Anti-DDoS Detection profile setup (behavioral, signature, protocol-based) Mitigation config (rate limits, CAPTCHA, geo-blocking) Alert configuration, auto-mitigation tuning Coordination with SIEM, SOAR, firewall, SOC for use cases Regular DDOS simulation, testing & tuning DLP (incl. Classification & DRM) Policy creation (regex, fingerprinting, classification, blocking/alerting) Coverage across endpoints, email, and web Agent deployment & updates, inactive endpoint cleanup OS/DB cluster sync, data protection rule setup Kirti Rustagi kirti.rustagi@raspl.com Show more Show less

We are seeking a skilled and experienced SharePoint Developer to design, develop, and maintain an intranet portal and workflows leveraging Microsoft 365 (M365) capabilities. The ideal candidate will have a strong background in SharePoint development, with experience in integrating and calling external applications. Responsibilities  Develop and implement a modern intranet portal using SharePoint Online and Microsoft 365 services.  Create and manage workflows to automate business processes, utilizing Power Automate and other M365 tools.  Integrate the intranet portal with external applications and data sources using APIs and web services.  Ensure the security, reliability, and performance of the SharePoint environment.  Collaborate with stakeholders to gather requirements and provide technical solutions.  Provide training and support to end-users for SharePoint and related M365 tools.  Stay up-to-date with the latest SharePoint and M365 features and best practices.  Document development processes, configurations, and user guides. Requirements  Bachelor’s degree in computer science, Information Technology, or a related field.  5-7 years of experience in SharePoint development (SharePoint Online & On-Premise) with a strong portfolio of successful SharePoint projects.  Hands-on experience with SPFx (SharePoint Framework), React, TypeScript, JavaScript, HTML, CSS.  Proficiency in SharePoint Online, Power Automate, Power Apps, and other M365 tools.  Experience with integrating external applications using APIs and web services.  Strong understanding of SharePoint architecture, administration, and security.  Excellent problem-solving and troubleshooting skills.  Strong communication and interpersonal skills.  Ability to work independently and as part of a team.  Certifications in SharePoint and M365 are a plus. Preferred Skills  Experience with SharePoint Framework (SPFx) and development using React or Angular.  Knowledge of Azure services and their integration with SharePoint.  Microsoft 365 certifications (e.g., Microsoft Certified: Power Platform Developer, SharePoint Developer).  Experience with Teams App Development & Viva Connections.  Knowledge of AI and Copilot integration in SharePoint.  Experience with Microsoft Graph API.  Understanding of Agile development methodologies. Show more Show less

Key Responsibilities: Assist in the installation and configuration of hardware and software systems. Perform routine maintenance and system checks on Linux-based servers. Monitor network performance and address any issues or outages promptly. Work closely with senior engineers to troubleshoot and resolve technical problems. Maintain detailed documentation of installation processes and system configurations. Key Requirements: Basic experience with Linux operating systems and command-line tools. Understanding of network administration concepts and protocols (e.g., TCP/IP, DNS, DHCP). Strong problem-solving abilities and aptitude for troubleshooting hardware and software issues. Good communication skills and the ability to collaborate effectively within a team. Enthusiasm for learning and adapting to new technologies. Qualifications: IT Diploma or BTech in IT/CSE . Field Visits and Client Location Training: Conduct field visits to install and configure systems at client locations. Provide on-site client training, ensuring users are proficient with new systems and software. Duration : 6 months, Stipend Amount 10k Show more Show less

What You'll Be Doing: Provide advanced engineering design service and support to regional engineering team for RF, wireless, communication & connectivity components for product development. Develop and maintain an in-depth understanding of wireless technologies (e.g., Wi-Fi, Bluetooth, Zigbee, LoRa, cellular) and wired technologies (e.g., Ethernet, fiber optics, USB). Conduct RF simulations and model system-level performance to ensure designs meet specifications for frequency, gain, noise figure, and other critical parameters. Implement advanced testing methodologies to evaluate RF performance metrics such as signal integrity, power efficiency, and interference management. Stay current with emerging RF technologies, standards, and industry trends, providing innovative solutions and recommendations for product development. Support the development and validation of reference designs to meet customer requirement. Ensure all designs comply with industry standards and customer specifications. Attend technical and sales training in efforts to stay abreast of current technology. Ensure accurate documentation of engineering designs and solutions for future reference. What We Are Looking For: Bachelor s Degree or higher in Electronics/Electrical Engineering, Computer Science, or related engineering field. Minimum of 7 years of experience in electronics/semiconductor, RF/wireless, and communication product design. Strong knowledge of wireless communication protocols (e.g., Wi-Fi, Bluetooth, Zigbee, LoRa, cellular) and wired connectivity (e.g., Ethernet, fiber optics, CAN). Familiarity with relevant industry standards (e.g., IEEE 802.11, IEEE 802.3, Bluetooth SIG, 3GPP). Proficiency in using RF design and simulation tools like ADS, HFSS, or CST Microwave Studio, and experience with lab equipment such as Network Analyzers and Spectrum Analyzers. Experience in troubleshooting and optimizing RF circuits and systems, with a solid understanding of signal processing and electromagnetic theory. Familiarity with compliance and regulatory standards (e.g., FCC, ETSI) and a proven track record in meeting these requirements. Excellent problem-solving skills and a proactive approach to technical challenges. Strong communication and teamwork skills to work effectively with customers and internal teams. Passion for innovation and commitment to delivering high-quality engineering solutions. What s In It For You: Training and professional development Performance coaching Work with fun team in a supportive environment. Work at a strong and growing company Community involvement opportunities

Description Azure Data Engineer involved in all stages of the development life cycle, through requirements analysis, coding, unit testing, system testing, UAT and warranty-support Analyzing data sets and designing and coding stable and scalable data pipelined also integrating into existing data pipelines Ensure timely delivery of systems that meet functional requirements by performing comprehensive unit testing. Implement processes and tools to ensure data quality and reliability. Review, refactor, and debug code to identify and resolve defects, improve performance, and address technical debt. Provide technical support and troubleshooting assistance for developed systems, ensuring smooth operation and issue resolution. Collaborate with clients and stakeholders to understand business requirements and align technical solutions to meet their needs. Qualifications Graduate with Engineering and IT specialization Show more Show less

Job Description for O&M Engineer for Solar Projects - Khavada (Gujarat) / Rajasthan / Punjab Main Responsibilities – Responsible for Operation and Maintenance activities of Solar plant. Performing inspection, testing, troubleshooting / repairs on site including PV DC operations, AC HV/LV systems, Network communications and monitoring Inverter diagnostics and repairs. Identify problems and develop corrective action plan as per OEM recommended procedures. Responsible for generating schedules and carrying out preventive maintenance activities as per schedules. Provide timely reports from field operations, status and constructive feedbacks as required. Responsible for generating Production/MIS reports, log reports etc. Adhere to Quality, Health & Safety policies at site. Interaction with various vendors, OEMs, stakeholders, etc. Qualification: B.E Electrical Sound Technical Knowledge. Min 6 years of Solar experience. At least 4 years of IPP experience. Stack holder engagement. Versed with SCADA communication and troubleshooting. Ensure compliance with safety protocols and regulation during all operation and maintenance. Strong understanding of solar energy principles, renewables energy technologies and relevant industry standards. Solar performance tracking and identification of generation gap and its mitigation. Strong knowledge of Inventory and its replenishments. Skills Required – Professional knowledge: Good technical & operational knowledge of Solar plant and the equipments installed in the solar plant. Analytical Skills : Posses good analytical skills to analyze the performance of solar plant viz – projected KPIs vs Actual KPIs. Communication Skills : Good communication skills, write and speak clearly. Computer Proficiency – Good command on MS office, Excel, Power point, etc. Experience – From Electrical background. Should have knowledge and worked in Solar parks for at least 06 years. Business Unit: GBU Renewables Division: REN AMEA - India Legal Entity: SOLAIREDIRECT INDIA LLP Professional Experience: Skilled ( >3 experience <15 years) Education Level: Bachelor's Degree Show more Show less

Company Description SJP Ultrasonics Private Limited is among the market and technology leaders in India for Ultrasonic Welding, Vibration Welding, Hot Plate Welding Machines, and Spin Welding. Incorporated in 2000, the company began as SJP Enterprise and later expanded in 2002 to undertake multidisciplinary projects across sectors such as Automations, Automobiles, and Consumer Electronics. With a commitment to innovation and quality, SJP Ultrasonics serves a wide range of industrial applications. Role Description This is a full-time on-site role for a Service Engineer located in Pune. The Service Engineer will be responsible for troubleshooting and providing field service, offering technical support, and performing maintenance and repair tasks. Day-to-day tasks include diagnosing and resolving technical issues, communicating with clients, and ensuring the optimal performance of welding and automation equipment. Qualifications Troubleshooting and Technical Support skills Field Service and Maintenance & Repair skills Excellent Communication skills Strong problem-solving abilities and attention to detail Ability to work independently and in team settings Experience in industrial machinery or related fields is a plus Bachelor's degree in Engineering, Electronics, or related field Show more Show less

Job Description:- We are looking for an Office Coordinator for our client place based at Gurgaon, Haryana. An Office Coordinator oversees office communications and supports essential operations. They manage emails, phone calls, mail, and coordinate meetings, ensuring efficient workflow and effective communication within the office environment. Role & Responsibilities for Office Coordinator:- Organize and coordinate office operations and procedures Establish and implement office procedures and practices Maintaining the general upkeep of the premises Attend to general issues and fixing simple problems Contact relevant personnel for troubleshooting complex issues Interact with clients and customers Oversee and direct staff as required Other Skills & Qualifications for Office Coordinator:- Bachelor's degree in human resources or business management preferred Proven experience working in a professional office environment High proficiency in technology and Microsoft applications Excellent verbal and written communication skills High standards of customer service Organizational and time management skills Great team player Ability to sit in front of a computer for many hours a day Enthusiastic and passionate Show more Show less

Job Title: Support Engineer Location: Gurugram, India Who are we: At Eptura, we're not just another tech company; we're a global powerhouse revolutionizing the workplace. Our innovative worktech solutions digitally connect people, workplaces, and assets in a unified platform, empowering 25 million users across 115 countries to thrive and succeed. Joining Eptura means being part of a dynamic and forward-thinking team trusted by some of the world's most renowned companies, including 45% of Fortune 500 brands. We are on a mission to shape the future of work, and we want passionate, driven individuals like you to help us create a better, more connected world. If you're excited about making a real impact and being at the forefront of workplace innovation, Eptura is the place for you! About the role: Are you passionate about helping others and thrive in a fast-paced environment? As a Frontline Support Engineer at Eptura, you'll be the superhero our clients need, providing exceptional support through phone, email, and in-app communication channels. You'll become a master of our software and a guru of our clients' needs, ensuring every support request is resolved with care and expertise. This role is perfect for someone with exceptional people skills, a love for problem-solving, and a desire to make a real impact. Role Overview: Passionate Support: Be the enthusiastic voice of Eptura, delivering best-in-class global customer support. Technical Expertise: Provide top-notch technical support through chat, phone, and emails, triaging and escalating support tickets with professionalism. Problem-Solver: Perform problem analysis and isolate issues with minimal oversight, crafting creative solutions and workarounds. Multitasker: Juggle a heavy workload of chat, email, and phone contacts, always prioritizing client satisfaction. Knowledge Guru: Become a subject matter expert in our products and services, communicating solutions positively to customers. Quality Champion: Adhere to quality guidelines around case notes, communication, and timeliness, ensuring every interaction is top-notch. Bug Buster: Identify and submit software bugs and new feature requests, collaborating with the engineering team to improve our offerings. Team Player: Work closely with Tier 2 Technical Support Representatives, enforcing incident management procedures and verifying hotfixes. Meeting Maven: Participate in weekly department meetings and internal discussions, sharing insights and feedback. Documentation Pro: Create valuable end-user and internal knowledge base documentation to support our clients and team members. Technical Skillset Required: 1 year experience supporting SaaS software. Basic knowledge of SQL Server is desired. Hands-on experience of cloud environment is desired. What will make you successful: Outstanding Customer Service Skills: A genuine passion for helping others and delivering exceptional service. Excellent Communication: Stellar verbal and written communication skills with both technical and non-technical individuals. Relationship Builder: Ability to establish and maintain strong working relationships with internal, partner, and customer personnel. Technical Prowess: Strong technical background with problem-solving skills, troubleshooting ability, and attention to detail. Tech Savvy: Proficiency in using personal computers and related software applications. Continuous Learner: Eager to take on new challenges and continually learn about applications and technology. Self-Motivated: Ability to manage time effectively and stay organized. Process Knowledge: Understanding of the software development lifecycle and end-user support processes. Experience: 1+ years of experience in client support is desired. Benefits: Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information: Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world Show more Show less

Urgent Hiring || Design Manager || Pune Profile- Design Manager-LV Experience- MIn 18 years Ctc- up to 30 lpa (Depend on the interview) Location– Pune Requirements and skills Postgraduate/Graduate – electronics Experience minimum 18 years in industrial product design Experience of design/development in atleast 3 of below mentioned areas Analogue and power electronics Power supplies Convertors Microcontroller architecture and product design Embedded programming Communication/interfacing protocols and related hardware/software design Awareness/knowledge of PCB designing, coral draw and autocad Comfortable and capable in leading a team of hardware, software and PCB layout engineers. Responsibilities Complete Product Development Cycle Existing product modifications Product testing at national/international laboratories for quality compliance confirmations Incorporating new technology in products Interaction with sales team and/or customers for understanding application requirements Customer/site visit for troubleshooting if required Technical documentation, product analysis and testing Facing Quality system audit Leading a team of engineers Show more Show less

Job Title: SAP FICO Consultant Company Info: TVS Digital is a digital technology start-up focused on the Fintech & Automotive industry with platforms and services offerings in the Credit & Collection Services and Automotive & Retail domain. We provide IT Services to accelerate digital transformation by partnering with industry renowned platforms (Microsoft, Salesforce, Oracle, SAP) & help to develop centre of excellence for our customers. TVS Digital’s mission is to build & deliver high quality software solutions & services to help address real life business challenges of global companies in these domains by harnessing the power of Analytics, Artificial Intelligence (AI), Machine Learning (ML). Our strategy is to leverage inorganic and organic means for the initial build out and subsequent expansion and growth. TVS Digital is a part of TVS Holdings and has also currently invested in several early-stage high tech start-ups globally in areas of connected manufacturing, fleet management and credit services. Job Description: Job Description: We are seeking a highly skilled and experienced SAP FICO Consultant with expertise in COPA (Controlling Profitability Analysis) , Costing , and Taxation . The ideal candidate will have a deep understanding of the SAP FICO module and be able to configure, implement, and support SAP solutions for financial accounting and controlling processes. Key Responsibilities: SAP FICO Configuration and Implementation : Implement, configure, and support SAP FICO module including integration with other modules such as SD, MM, and PP. Strong experience in configuring and supporting COPA , Costing , Tax processes in SAP. COPA (Controlling Profitability Analysis) : Configure COPA settings including valuation, report painter, and profitability segment. Understand and design processes for profitability analysis, including contribution margin and actual costing. Design and implement methods for capturing and analyzing profitability data. Costing : Expertise in product costing, cost center, internal order, and activity-based costing. Implementation and support of cost roll-ups, work in process (WIP), and variance analysis. Provide insights and recommendations to improve cost management and financial reporting. Tax : Understand and implement SAP tax solutions for compliance, including configuration of indirect tax, VAT, and other region-specific taxation requirements. Design tax reporting structures, integrate them with other financial processes, and ensure compliance with legal requirements. Coordinate with legal and tax departments for tax updates and regulatory changes. Integration and Troubleshooting : Work with cross-functional teams to troubleshoot and resolve issues related to SAP FICO configurations, ensuring smooth integration with other SAP modules. Perform system upgrades, testing, and data migration related to financial accounting and controlling modules. Reporting and Analytics : Create detailed financial and management reporting structures within SAP for internal and external stakeholders. Provide reports and recommendations for process improvements and cost optimizations. User Training and Support : Lead training sessions for end-users on SAP FICO processes, ensuring understanding of best practices and efficient use of the system. Provide ongoing user support and troubleshooting in SAP FICO areas. Project Management : Lead and contribute to SAP implementation projects, including requirement gathering, blueprinting, testing, and go-live support. Coordinate with project teams, stakeholders, and clients to ensure timely project delivery. Requirements: Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. 5-10 years of experience in SAP FICO module, with a focus on COPA , Costing , and Tax . Strong knowledge of SAP financial accounting and controlling processes and configuration. Hands-on experience in Profitability Analysis (COPA) configuration and reporting. Expertise in Product Costing (standard cost, actual cost, and variance analysis). Knowledge of SAP Taxation module and configuration for indirect taxes (VAT, GST, etc.). Experience with SAP FICO integration with other SAP modules (SD, MM, PP). Strong analytical skills with the ability to interpret complex financial data. Excellent communication skills and the ability to collaborate with cross-functional teams. Ability to manage multiple tasks and projects simultaneously and meet deadlines. Preferred Skills: SAP S/4HANA experience. Knowledge of regulatory tax changes and updates. Previous experience working in a global, multi-national company. SAP Certification in FICO or related fields is a plus. Show more Show less

Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, and track incidents and service requests in the ITSM system (e.g., ServiceNow, Jira, Freshservice). Provide support for Windows, macOS, Office 365, VPN, printers, and mobile devices. Follow standard procedures and protocols for issue resolution and escalation. Ensure proper documentation of incidents, problems, and solutions in the knowledge base. Assist in onboarding/offboarding users, including account creation, equipment setup, and access rights. Maintain excellent communication with users throughout the lifecycle of support requests. Collaborate with other IT teams to resolve complex issues. Identify recurring issues and suggest improvements or preventive measures. Required Qualifications: 08 years of experience in a service desk, help desk, or IT support role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with ITSM tools and remote support solutions. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Customer-first mindset with the ability to manage multiple tasks effectively. Preferred Qualifications: IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft 365 Certified). Experience in supporting Active Directory, Exchange, VPN, or cloud-based systems. Knowledge of ticketing systems like ServiceNow, Zendesk, or similar platforms. Familiarity with security best practices. Contact Aditya - 9686682465 / 7259027282 / 7259027295 / 7760984460 / 9900024811

Position: HR Trainee Employment Type: Full-time Joining: Immediate Gender Requirement: Female candidates only About the Role: We are seeking a motivated and detail-oriented HR Trainee to join our team. In this role, you will assist with core HR functions such as attendance management, leave tracking, recruitment support, and data maintenance. You will also work closely with the HR Executive on HRMS operations and administrative duties. Key Responsibilities: Maintain accurate employee attendance and leave records. Assist in the operation and basic troubleshooting of HRMS software. Update and manage employee information and HR databases. Support recruitment processes, including candidate coordination and initial screening. Prepare reports, presentations, and other HR-related documentation. Handle administrative tasks such as filing, communication, and record-keeping. Desired Skills & Qualifications: Strong attention to detail and excellent organizational skills. Effective communication and teamwork abilities. Proactive approach with a willingness to learn. Basic proficiency in MS Office (Excel, Word, PowerPoint). Fresh graduates or candidates with up to 1 year of HR experience are encouraged to apply. What We’re Looking For: Eagerness to build a career in Human Resources. Immediate availability to join. Female candidates based in or near Kochi preferred. Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person

Exp: 2yrs to 4yrs Address user tickets regarding hardware, software and networking · Walk customers through installing applications and computer peripherals · Ask targeted questions to diagnose problems · Guide users with simple, step-by-step instructions · Test alternative pathways until the issue is resolved · Configure and provision Mobile device and Laptops. · Configure and provision BYOD devices. · Ensure BYOD and Mobile device configuration request are completed on priority. · Provide priority support to VIP user requests. · Install operating system and applications on new and replacement systems · Record assets in CMDB and SharePoint and maintain proper asset registry · Replace Hardware components as per requirement · Customize desktop applications to meet user needs · Record technical issues and solutions in ticket logs · Direct unresolved issues to the next level of support personnel · Follow up with clients to ensure their systems are functional · Help create technical documentation and manuals Infrastructure Management Services End user computing Service • Desktop, Laptop end to end support • Printer-Peripheral Support • Mobile device Support • Email ,Internet, Business Application assistance Patch Management • Windows client side patch update • Troubleshooting &resolution Application L1 Support • Incident Classification and routing to proper resolver group • First Level Support based on SOP’s on Business Applications Service level management • Service Level Administration • Dashboard • Reporting Asset Management • IMAC Request Management • Asset Audit & Compliance • Asset Reconciliation with Finance Asset register • Asset lifecycle Management Show more Show less

The Oracle EBS R12 Support Team Member is responsible for providing day-to-day operational support for Oracle E-Business Suite (EBS) R12 applications or Oracle Fusion Financials. This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes. Key Responsibilities: Required Skills & Qualifications: 1. Experience in supporting Oracle E-Business Suite (EBS) and Oracle Fusion Applications. 2. Familiarity with key Oracle modules such as P2P, O2C, and GL. 3. Understanding of ITIL framework and processes (Incident, Problem, Change, Configuration, Service Request management). 4. Experience with ticketing systems of any ITSM tools. 5. Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts. 6. Ability to communicate effectively with business users and technical teams. 7. Analytical and problem-solving skills with attention to detail. Show more Show less

About Us: At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Description and Requirements Must have 5+ years of experience. Support of LAN, WAN, switching/routing, Data Center infrastructure including Cisco ACI, Next-Gen firewalls. Good knowledge of Routing & Switching, Switching Layer 3 HSRP, VRRP, VLAN configuration, VTP and STP Experience with FTD/FMC, ISE, Wireless APs, and DUO (MFA) is nice-to-have. Understanding and troubleshooting of the VPN environment, related issues. Good knowledge Routing OSPF, EIGRP, BGP, MPLS, policy-based routing Knowledge and experience of Cisco Nexus switches, VPC and VDC Design and deploy CISCO ISE solutions to secure network access and enforce policies. Integrate CISCO ISE with existing switching and routing infrastructure. Understanding of Cisco ASA, FTD firewalls. Responsible for writing and reviewing change requests as a part of the change management process. Monitor and provide recommendations in improving overall network performance. Prepare documentations including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools. Assisting with the resolution on issues and actively participating in problem management activities. As a member of the network operations team participate in an On-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure. Additional Job Description Education Qualifications: CCNA certification or knowledge Project Requisites: Good Experience in AWS, Migration. Manage day to day operations during the shift as per the defined operating procedures. Support the team to work on the tasks by respecting the defined priority. Ensure SLAs are met and maintain DSR of the various tasks. Candidate should be able to work in permanent Night Shifts (6pm IST-3am IST from March to Nov & 7pm IST - 4am IST from Nov to March) Candidates should be okay with Mandatory “On-Call” support during off-shift hours and during holidays/week-offs for Sev1/Sev2 issues on a rotational basis. Good Communications Skills Required Skills in AWS Networking: Site-to-Site VPN Direct Connect VPC (Virtual Private Cloud) VPC Peering Security Groups AWS Load Balancer Good knowledge on AWS routing. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Principal BI Developer Working Location: Noida Job Description The Company: Cognex is the global leader in the exciting and expanding field of machine vision! We are a rapidly growing, financially strong, international company that is fast paced with many career growth opportunities. Our “Work Hard, Play Hard, Move Fast” culture recognizes our employees for their innovation, perseverance, and hard work in a fun, rewarding, and unique environment. Our employees take their work seriously, but not themselves. This is an opportunity to be on the ground floor using the latest and greatest tools and technology to drive value for our Company. The Role: You will be responsible for working with business stakeholders and performing all development related activities such as requirements gathering, design architecture, development, unit testing, implementation, documentation, and support of Power BI. To be successful, you must demonstrate proficiency in Data Warehousing concepts, use of multiple Data Sources including SAP BW4HANA, adhere to global standards, and suggest architectural improvements. Ideal background and experience include implementing Power BI integrated with BW4HANA, S4HANA, Salesforce, and other Microsoft Tools Essential Functions: Function independently for delivering Reports/Analytics by working with the business stakeholders to gather requirements, solution design, develop, test, document, and support Develop and maintain effective working relationships with the company’s SAP applications owners, IT Infrastructure team and Server/Network team Build strong relationships with the Business to drive value through Data and Analytics Knowledge, Skills, and Abilities: Demonstrated working expertise in Power BI Strong knowledge of Databases, structures, and data modeling Excellent Troubleshooting skills in areas such as performance, data accuracy, load failures, and other technical issues Strong working knowledge of Power BI system architecture Be motivated to seek opportunities to use our technology and information to innovate Strong communication, presentation, and organizational skills. Excellent analytical and problem-solving abilities Strong organization and time management skills required including ability to react to quickly changing priorities. A team player with the ability to work independently as well as cross-functionally. Good verbal and written communication skills. Minimum education and work experience required: Bachelor’s Degree and 5+ years’ experience in Information Systems or a related field In depth knowledge of Power BI, Data Modeling techniques, and solution design Knowledge on implementation, support and performance monitoring of Power BI. Power BI certification preferred AI/Data Science thought leadership encouraged Show more Show less

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: He/She/They will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and/or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Educational qualification: BE / B.Tech / M.Tech / MCA Good knowledge of Linux environment and having an idea about shell scripting. Good knowledge of SQL. Basic knowledge of AWS. Basic knowledge of Java. Rest API working experience to execute curl, analysing request and response, HTTP codes etc. Should be familiar with regular networking protocols (DNS, HTTP(S), SSH, FTP, SMTP) and its use cases. He should be comfortable for Task Planning and its execution during any planned activity. Can Provide Level 1 and Level 2 technical support based on his actual role, investigate and resolve technical issues. Performing sanity checks for the services. Perform root cause analysis for production errors. Should be open to work in 24x7 shifts. Self-motivated, ability to do multitasking efficiently. Knowledge on Incidents and escalation practices. Should have worked in project management tools like confluence, JIRA. Excellent written and oral communication skills Ability to balance and prioritise work. Strong analytical and debugging skills. Excellent multitasking skills and communication skills - both verbal and written. Ability to understand architectural designs. Ability to work under high-pressure and agile environment Ability to work independently and as part of a team Open to work in weekends/non-working hours whenever required Why join us · Because you get an opportunity to make a difference, and have a great time doing that. · You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. · You should work with us if you think seriously about what technology can do for people. · We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Company Overview NCode Technologies, Inc., established in 2006, is a leading provider of innovative digital IT solutions for SMEs and enterprises worldwide. Headquartered in Ahmedabad, NCode Technologies excels in delivering top-notch Websites and Mobile Apps. We exceed customer expectations by leveraging expertise in various technologies and focusing on client satisfaction through a strategic B2B partnership. Job Overview We are seeking a skilled Mid-Level Laravel Developer for a full-time position at our Ahmedabad location. The ideal candidate will join a dynamic team, contributing to the development of high-quality web and mobile applications. With a focus on delivering superior results, the developer will play a critical role in transforming innovative concepts into digital reality. Qualifications and Skills Proficient in Laravel, PHP, and Scratch (Mandatory skill), with a strong ability to build scalable applications from scratch. Solid understanding of MySQL, ensuring effective database management and optimization of web applications. Experience in developing and integrating REST APIs, with strong knowledge of API integration techniques. Proficiency in HTML5 to create responsive and dynamic user interfaces for a seamless user experience. Working knowledge of Vue.js, enabling the development of interactive web components and applications. Ability to write clean, maintainable, and well-documented code following industry best practices. Strong problem-solving skills and attention to detail, capable of troubleshooting complex technical issues. Excellent communication skills to collaborate effectively with the team and external stakeholders. Roles and Responsibilities Develop, test, and maintain robust web applications using Laravel and PHP technologies. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Design and implement REST APIs to enhance the functionality of existing and new applications. Ensure high-quality code through comprehensive testing, code reviews, and continuous refactoring. Maintain efficient, reusable, and reliable code to enhance the applications for scalability and performance. Work closely with project managers and clients to gather requirements and deliver exceptional solutions. Stay updated with the latest industry trends and technologies to consistently improve development processes. Provide technical support and troubleshooting expertise for live applications as needed. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: After Sales Support-Back Office . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less