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8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Experience: 5–8 years of in-depth, hands-on expertise with ETL tools and logic, with a strong preference for IDMC (Informatica Cloud). Application Development/Support : Demonstrated success in either application development or support roles. Python Proficiency : Strong understanding of Python, with practical coding experience AWS: Comprehensive knowledge of AWS services and their applications Airflow : creating and managing Airflow DAG scheduling. Unix & SQL : Solid command of Unix commands, shell scripting, and writing efficient SQL scripts Analytical & Troubleshooting Skills : Exceptional ability to analyze data and resolve complex issues. Development Tasks : Proven capability to execute a variety of development activities with efficiency Insurance Domain Knowledge: Familiarity with the Insurance sector is highly advantageous. Production Data Management : Significant experience in managing and processing production data Work Schedule Flexibility: Open to working in any shift, including 24/7 support, as require
Posted 1 day ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description The Business Systems Manager - NetSuite is responsible for managing and optimizing the NetSuite system within an organization. They serve as the main point of contact for all NetSuite-related matters, collaborating with various stakeholders to gather requirements, design solutions, implement changes, and provide ongoing support. Business system Manager- NetSuite plays a critical role in ensuring the effective utilization and continuous improvement of NetSuite to meet the organization's business needs. Key Responsibilities: NetSuite System Management: ●Configure and customize NetSuite to align with business processes and requirements. ●Oversee system security, user roles, and permissions. ●Manage data integrity, data migration, and data governance activities. ●Collaborate with IT teams to ensure system availability, scalability, and performance. Requirements Gathering and Analysis: ●Collaborate with stakeholders across departments to understand their business needs and translate them into NetSuite requirements. ●Conduct workshops, interviews, and document analysis to identify and prioritize system enhancements. ●Analyze complex business processes, workflows, and data flows to identify areas for improvement and optimization. ●Create detailed functional specifications and user stories to guide system changes and development. Solution Design and Implementation: ●Design and configure NetSuite solutions that meet business requirements, leveraging native functionality and customization tools. ●Lead or participate in system implementation projects, coordinating activities with cross- functional teams and external vendors. ●Conduct system testing, including unit testing, integration testing, and user acceptance testing. ●Develop and deliver user training and documentation to ensure effective adoption of new system features and processes. Ongoing Support and Optimization: ●Provide day-to-day support to NetSuite users, troubleshooting issues, and resolving system- related problems. ●Conduct regular system audits to identify and address data inconsistencies, process gaps, and performance bottlenecks. ●Stay up-to-date with NetSuite releases, new features, and best practices, recommending and implementing system enhancements as appropriate. ●Continuously evaluate system usage and user feedback to identify opportunities for process improvement and automation. ●Cross-functional Collaboration:●Collaborate with finance, operations, sales, and other departments to understand their specific needs and align NetSuite functionality accordingly. ●Work closely with IT teams, developers, and third-party vendors to integrate NetSuite with other business systems and applications. ●Serve as a liaison between business stakeholders and technical teams, ensuring effective communication and alignment of objectives. ●Understanding compliance requirements like SOX and change management. Qualifications Bachelor's degree in computer science, information systems, business administration, or a related field. ●Proven experience as a NetSuite Administrator or Business Analyst, preferably in a senior role with 10+ years of experience. ●Strong understanding of business processes, finance, and accounting principles including ERP modules such as P2P, O2C, ARM and GL ●In-depth knowledge of NetSuite modules and functionality, including SuiteAnalytics, SuiteFlow, SuiteScript, and SuiteBuilder. ●Experience with system configuration, customization, and data migration in NetSuite. ●Proficiency in requirements gathering, business process modeling, and functional documentation. ●Excellent analytical and problem-solving skills with the ability to translate complex business requirements into practical system solutions. ●Strong project management skills, with the ability to lead and prioritize multiple initiatives simultaneously. ●Effective communication and collaboration skills, with the ability to work with stakeholders at all levels of the organization. ●NetSuite certifications (such as SuiteFoundation, SuiteAnalytics, SuiteCloud Developer) are a Plus. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Software Engineer on the Docusign Semantic Models team, you will play a key role in building the foundational tools and services for our next-generation agreement platform. Your work will contribute to products used by Docusign’s internal teams, partners, and customers. The Semantic Models team builds schema-driven SaaS products to scale to a wide range of customers’ needs, and maintains an open-source schema language and runtime. In this role, you’ll collaborate closely with team members, solve challenging problems using modern technologies, and learn best practices in software development and product engineering. This is an excellent opportunity for individuals who are passionate about learning and contributing to cutting-edge technology in a collaborative and innovative environment. This position is an individual contributor role reporting to the Sr. Manager, Engineering. Responsibility Write clean, maintainable, and testable code with guidance from senior engineers Participate in the design and development of microservices and shared libraries Collaborate with team members and product managers to gather requirements and refine designs Contribute to delivering engaging user experiences as part of an agile development team Assist with troubleshooting and fixing production issues as needed Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Familiarity with programming languages such as TypeScript, JavaScript, or C# Understanding of modern software development practices (e.g., version control, testing) Eagerness to learn and contribute in a collaborative team environment Preferred Exposure to NoSQL databases like MongoDB or similar Understanding of RESTful APIs or web service development Basic knowledge of data modeling or schema languages (e.g., JSON Schema, Concerto) Familiarity with cloud-based development and microservices architecture. Experience with agile methodologies or test-driven development (TDD) Strong problem-solving skills and a proactive learning mindset Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice
Posted 1 day ago
3.0 years
0 Lacs
Manipur, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Arunachal Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Nagaland, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Daman and Diu, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Meghalaya, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Andaman and Nicobar Islands, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Sikkim, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Lakshadweep, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Overview Job Description: This role seeks a skilled SAP Data Migration and Management Specialist to join the team. The candidate will manage data migration projects within the SAP environment. Strong knowledge of SAP modules and data structures is required to ensure data quality and integrity throughout the migration and management processes. Responsibilities Develop and implement data migration strategies for SAP systems, including defining data extraction, transformation, and loading (ETL) processes. Collaborate with stakeholders to gather data requirements, define the scope of data migration, and align with business objectives. Ensure data quality and accuracy throughout the migration process by implementing data cleansing and validation routines. Execute data migration tasks, including extracting data from legacy systems, transforming it into the appropriate format, and loading it into SAP systems. Conduct data validation and reconciliation activities post-migration to confirm data integrity and completeness in the target system. Provide technical support and troubleshooting during the data migration process, identifying and resolving any issues or discrepancies that arise. Develop and maintain detailed documentation for all data migration processes, methodologies, mapping rules, and issue resolution logs. Provide training to end-users on new data systems and processes as needed. Potentially work with SAP MDG (Master Data Governance) solutions to manage and govern master data within SAP systems, ensuring accuracy, consistency, and compliance. Qualifications A Bachelor's degree in Information Technology, Computer Science, or a related field is required. Proven experience (typically 8-10+ years) with SAP data migration projects is required. A strong understanding of SAP modules (e.g., FICO, MM, SD) and data structures is necessary. Expertise in ETL tools and methodologies, such as SAP Data Services (BODS), LSMW, or BackOffice Associates tools, is needed. Proficiency in SQL and database management is required. Excellent analytical and problem-solving skills are essential, with the ability to diagnose and resolve complex data migration challenges. Strong communication and collaboration skills are needed, with the ability to effectively communicate with technical and non-technical stakeholders. The ability to work under tight deadlines and manage multiple priorities effectively is required. SAP certifications in data migration or relevant modules are a plus. Key Skills SAP Data Migration (including tools like LSMW, SAP Data Services/BODS, SAP Migration Cockpit, etc.). ETL (Extract, Transform, Load) processes and tools. Data Quality and Validation. Data Mapping and Transformation. SQL and database concepts. Technical Troubleshooting. SAP Module Knowledge (specific modules relevant to the organization). Communication and Stakeholder Management. Project Management fundamentals. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 1 day ago
3.0 years
0 Lacs
Haryana, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
2.0 years
0 Lacs
Gurugram, Haryana, India
Remote
We are seeking a talented individual to join our Operations team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office. Executive /Senior Executive- Psychometric Design & Delivery We are looking for a candidate with a minimum of 1-3 years of experience. The candidate will be supporting the sales and consulting teams in delivery of psychometric assessments to meet business requirements. Functional Area: Psychometric Design and Delivery Educational Qualification: Postgraduate in Psychology (preferably I/O Psychology, Applied Psychology, Organization Behavior). Master’s in human resources/OD/OB Experience: 2+ years exp. in the field of psychometric assessments, consulting Location: Gurgaon We will count on you to: Supporting the sales and consulting teams in delivery of psychometric assessments to meet business requirements. This would include: Understanding and analyzing client requirements- job understanding, competency mapping Managing and executing client requirements- Full ownership of small to medium sized client accounts-from understanding their requirements to delivering the end product. Managing the desired technical behavior of the platform pertaining to psychometric assessments Working on the required content for reporting, in terms of BARS, descriptors and other relevant documentation. Independently handling content development for simulation-based behavioral tools and ensuring all the content is as per the market requirement. Tracking content availability and managing SMEs for creation of new content as and when required. What you need to have: Passion for psychological research and ability to use the learnings in new projects. Hands-on with data analysis and use of tools like MS Excel and SPSS. Ability to take initiatives. Very high attention to detail and quality focus. Strong analytical skills, with proven ability to share insights that drive results and customer value. Extremely comfortable in fast-paced, high-growth startup environment. Creative and analytical thinker; fast learner What makes you stand out: Excellent verbal and written communication skills, comfortable interfacing with business users Good troubleshooting and technical skills Able to work independently Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com , or follow on LinkedIn and X. Mercer Assessments business , one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_307034
Posted 1 day ago
12.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Area Service Manager ( SPECTRO BU ) – Eastern Region Location: Kolkata Department: Services Reports To: Regional Service Manager Job Purpose To lead and manage the technical service operations in the Eastern region of India, ensuring high-quality post-sales support, customer satisfaction, and revenue growth through service-related activities. Key Responsibilities Customer Support & Field Service Provide first and second-level technical support for SPECTRO products like ICP, XRF, ARC/SPARK Metal Analyzers etc. Handle on-site service activities including installation, preventive maintenance, repairs, upgrades, and training. Ensure timely resolution of customer issues and escalate complex problems to factory technical teams when needed. Team & Resource Management Supervise and support service engineers in the region. Ensure the team is equipped with necessary tools, documentation, and training. Maintain inventory of service tools and demo units. Service Sales & Revenue Identify and drive service sales opportunities such as annual maintenance contracts, Spare parts and consumables sales, calibrations, and upgrades. Collaborate with regional sales teams to support technical aspects of sales closures. Track service KPIs and ensure performance meets targets. Documentation & Reporting Maintain accurate service records in SFDC and customer interaction reports. Prepare monthly service performance reports for regional review. Qualifications & Skills Bachelor’s degree in Engineering (Electrical/Electronics/Instrumentation preferred). 12+ years of experience in technical service, preferably in Analytical Instrumentation systems. Strong troubleshooting skills using test equipment / Diagnostic SW etc. Excellent communication and customer handling skills. Proficiency in Microsoft Office and CRM tools like Sales Force. Ability to travel extensively within the region. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.
Posted 1 day ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way. The Opportunity at Komodo Health Komodo aims to build the best healthcare data architecture in the industry. We are rapidly growing and expanding our infrastructure stack and adopting SRE best practices. You will be joining the Sentinel team. We build, operate, and constantly improve our infrastructure offerings for 150+ client organizations. The team achieves our business goals by adopting best infrastructure practices and leveraging 100% automation to scale our product offerings and reduce costs. You will work with passionate team members across the country, and to accomplish our goal: reduce the burden of disease. Looking back on your first 12 months at Komodo Health, you will have… Have developed a deep understanding of Sentinel and Sentinel’s customers Have built and operated cloud infrastructure (AWS) based on customer requirements Have solved any development and deployment challenges around making Sentinel’s infrastructure highly reliable, easy to maintain, and cost effective Have participated in the development, execution, and support of the new feature rollout with solution architects and customer success teams Have developed and contributed to existing and new monitoring and alerting systems for Sentinel infrastructure Have hardened infrastructure security including network, storage, user access etc. Have responded and solved key customer reported issues in a timely manner Participated in an on-call rotation What You Bring To Komodo Health Excited about automation, building scalable technical solutions, and being a team player Proficiency in at least one of the mainstream programming languages such as Python and/or Java, with deep technical troubleshooting skills Proficiency in Terraform, Scalr, and or other similar tools Experience with AWS’s core services and their relationships; ability to create solutions based on users’ high-level descriptions, learn new cloud technologies and use them as needed, etc. Hands-on experience in building CI/CD pipelines using GitActions, Jenkins, etc. Hands-on experience in networking, subnets, CIDR, etc. that are applicable to deploying applications and making sure they are accessible to our users across the globe Hands-on experience with scripting (bash and/or power shell) Knowledge of operating system basics (Linux and/or Windows) Knowledge of main cloud vendors and big-data tools and frameworks like Snowflake, Airflow, and/or Spark Working knowledge of data modeling, schema design, data storage with relational (e.g. PostgreSQL), NoSQL(e.g. DynamoDB, Redis), MPP databases (e.g. Snowflake, Redshift, BigQuery) Excellent cross-team communication and collaboration skills, with the ability to initiate and effectively drive projects proactively Ability to leverage AI tools (Gemini, ChatGPT, Cursor, etc.) to enhance personal productivity, streamline workflows, or improve decision-making Additional skills and experience we’d prioritize (nice to have)… Experience with AWS preferred. AWS Cloud Infrastructure certification is a plus. Backend development experience such as building APIs and micro services using Python, Java, or any other mainstream programming languages Experience with data privacy concerns such as HIPAA or GDPR Experience working with cross-functional teams and with other customer-facing teams Passion! We hope you are passionate about our mission and technology Ownership! We hope you own your work, be accountable, and push it through the finish line. We hope you treat yourself as a cofounder and do not hesitate to share any idea that helps Komodo Expertise! We do not need you to know everything, but we hope you have deep knowledge in at least one area and can start contributing quickly. And we would love to learn from you in your area(s) of expertise as well Experience interacting with, managing, or building with AI agentic workflows Komodo's AI Standard At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success. Join us in shaping the future of healthcare intelligence. Where You’ll Work Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. What We Offer Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors. Equal Opportunity Statement Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Posted 1 day ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Cloud Infra + CDK P1 C3 TSTS Primary Skills AWS CDK AWS Infra AWS development AWS JD Lead the design and implementation of AWS infrastructure solutions for both database and application migrations, ensuring that they are scalable, secure, and perform optimally. Architect and manage complex cloud networking solutions, including the setup and optimization of VPCs, subnets, routing, security groups, and VPC endpoints for AWS RDS, Aurora, and ECS environments. Design, implement, and enforce security policies across AWS cloud environments to ensure compliance with industry standards (e.g., encryption, IAM roles, security groups, key management, vulnerability assessments). Leverage AWS CDK, CloudFormation, and Ansible to automate infrastructure provisioning, configuration management, and deployment processes, enabling Infrastructure as Code (IaC) best practices. Monitor and optimize cloud infrastructure, implementing solutions like AWS CloudWatch, Dynatrace, and other monitoring tools to track performance, availability, and scalability across ECS, RDS, Aurora, and related AWS components. Lead, mentor, and collaborate with a team of DevOps engineers, promoting a culture of continuous improvement, knowledge sharing, and technical excellence. Work closely with development and database teams to streamline CI/CD pipelines, ensuring smooth deployment of both database migrations to RDS/Aurora and application migrations to ECS. Lead the troubleshooting efforts for infrastructure-related issues, ensuring minimal downtime and rapid resolution of performance bottlenecks, and cloud resource disruptions. Implement proactive measures to optimize resource utilization in both ECS clusters and RDS/Aurora instances, using cost management, auto-scaling, and performance tuning strategies. Ensure that infrastructure adheres to industry regulations and best practices, including cloud security controls (e.g., encryption in transit, key management, and access policies) and audit requirements. Responsibility Work closely with BA on developing application based on enhancement Work on production issues Prepare unit test cases for validating development Prepare design documents Deployment of code to QA environments Playing role of onsite co-ordinator for the development teams at offshore
Posted 1 day ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Amazon's Pricing Team seeks a Support Engineer to maintain platform infrastructure and assist with automation initiatives that impact millions of customers. This role combines software engineering and systems knowledge to support operational efficiency and implement customer-focused solutions. The position requires collaborating with development teams, understanding system architecture, and implementing code solutions to enhance service reliability. Primary responsibilities include supporting and maintaining Linux environments (RHEL, CentOS, Ubuntu) and assisting with network infrastructure operations. You will help resolve complex operational issues through systematic diagnosis, implement monitoring solutions, and perform infrastructure maintenance. Working alongside development teams, you will support existing software improvements, assist in automating support processes, and maintain system documentation. Additional responsibilities include troubleshooting technical challenges and helping implement scalable solutions to ensure operational stability. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Bachelor's degree Experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP) Preferred Qualifications Experience with AWS, networks and operating systems Working knowledge of Linux system administration and good troubleshooting skills at all levels, from application to network to host Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2981376
Posted 1 day ago
100.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Us Novacis Digital Private Limited is a fast-growing product-based technology company headquartered at IIT Madras Research Park, a hub for cutting-edge innovation. We specialize in building AI-powered digital products and analytics-driven solutions that solve real-world problems. Our leadership team brings over 100+ years of global experience delivering scalable technology platforms and innovation labs for Fortune 500 companies. We are passionate about fostering a culture where technologists thrive by building smart, secure, and scalable products with real impact. We're currently working on next-generation LLM (Large Language Model) based systems for intelligent document processing, dynamic workflow orchestration, AI copilots, and natural language analytics. If you’re excited to work at the intersection of databases, AI and scalable engineering, you’ll find yourself Job Description Why Join Us Be part of LLM-first products and cutting-edge GenAI solutions Work alongside experienced AI, data, and cloud professionals Collaborate in a startup-style environment backed by solid leadership Contribute to AI-native platform architecture Influence product direction while mastering your domain craft Real Projects You'll Work On Contextual Search Systems Structured metadata pipelines that feed directly into LLMs RAG-based GenAI solutions LLM-powered data extraction and transformation workflows SQL-integrated prompt orchestration layers with LangChain and OpenAI Technical Project/Product Lead We are seeking a Technical Project/Product Lead with 8-10 years of experience in Microservice.Net Technologies with at least 2-4 years of experience in technical project lead. As a Project Lead, you will be responsible for leading business and technology outcomes for assigned programs or projects. Technology/Skills: Expertise in Microsoft.NET Technologies and MVC Architecture. Strong design experience including experience in architecture and design patterns. DevOps/ Cloud experience is an added advantage. Strong experience in integration architecture including API Gateway, Service Catalogs etc. Strong experience in integration design for secured and scalable API’s and Webservices. Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. Proven ability to lead cross-functional teams and deliver projects on time, within budget, and to the required quality standards. Roles & Responsibilities: Lead and manage end-to-end technical project, ensuring successful planning, execution, and delivery within scope, budget, and timeline. Collaborate with cross-functional teams, including software developers, architects, quality assurance, and stakeholders to define project requirements, objectives, and deliverables. Provide technical guidance and expertise in Microsoft .NET, MS SQL, ASP.NET Core, and Azure to the project team, assisting with problem-solving, troubleshooting, and decision-making. Ensure adherence to software development best practices, coding standards, and quality assurance processes throughout the project lifecycle. Act as a liaison between technical and non-technical stakeholders, effectively communicating project updates, progress, and risks. Conduct regular project status meetings, providing comprehensive reports and updates to project sponsors and stakeholders. Stay up to date with industry trends, emerging technologies, and best practices in Microsoft .NET, MS SQL, ASP.NET Core, and Azure, and apply this knowledge to project execution. Collaborate with AI and LLM teams to build context-aware data pipelines Contribute to retrieval-augmented generation (RAG) Support deployment and monitoring of LLM-powered applications Good-to-Have Skills Exposure to LLM-driven architecture and GenAI product integration Experience working with LangChain, RAG pipelines, or embedding-based search systems Knowledge of AI/ML concepts, or willingness to learn and contribute to such projects Handling End – to – End Project & Worked on R&D Project is Added Advantage. Educational Qualification: The ideal candidate should possess educational background in Engineering along with a proven track record of delivering successful projects. Apply If You... Love working of AI Product Based Project Want to see your logic power AI copilots and real-time decision engines Believe structured data is the foundation of smart AI Thrive in cross-functional teams working on bold ideas
Posted 1 day ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role Overview: We are looking for a Cloud & DevOps Engineer to manage cloud deployments, automate CI/CD pipelines, and ensure smooth development-to-production workflows. Experience: 8+ years of relevant experience in DevOps / Cloud engineering Key Responsibilities: Manage and deploy cloud infrastructure (AWS preferred) Build and maintain CI/CD pipelines using Jenkins and GitHub Implement automation using Ansible and manage code quality with SonarQube Collaborate with development teams to ensure smooth releases Monitor, troubleshoot, and optimize cloud and on-prem deployments Provide innovative solutions to complex business/technical problems Identify and resolve technical, integration and development issues Implement best practices, standards and processes to ensure quality of the final product Participate in status meetings and provide regular updates Required Skills: Technical: Strong expertise in AWS cloud services Hands-on experience with CI/CD tools: Git, GitHub, and Jenkins Proficiency in automation and configuration management using Ansible Experience in implementing code quality and security checks using SonarQube Desired Skills: Good knowledge of Linux/Unix for deployment and troubleshooting Experience working in Agile environments – Scrum and/or SAFe frameworks Exposure to DevOps culture and practices Understanding of software engineering lifecycle – Development, Testing, and Production Support Experience in production issue handling and transformation support management Good to Have Skills: Exposure to containerization (Docker/Kubernetes)
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Chandigarh
On-site
Job Description Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.
Posted 1 day ago
1.0 years
1 - 2 Lacs
Madgaon
On-site
Job Title: Technical Engineer Company: Pixel Tech Security Website: https://pixeldistributor.com/ Location: Margao, Goa Salary: ₹15,000 – ₹22,000 per month (based on experience) About Us: Pixel Tech Security is a trusted provider of security and surveillance solutions, delivering high-quality products and reliable services. We are looking for a skilled Technical Engineer with on-site experience to join our team in Margao, Goa. Key Responsibilities: Install, configure, and maintain security and surveillance systems (CCTV, access control, alarms, etc.). Perform on-site inspections, testing, and troubleshooting of equipment. Provide technical support to clients and address service issues promptly. Coordinate with the back-office and logistics team for timely installations and repairs. Maintain service logs and prepare technical reports. Ensure all work complies with company standards and safety regulations. Required Qualification: ITI/Diploma/Degree in Electronics, Electrical, IT, or a related field. Minimum 1 year of on-site experience in installation and maintenance of security systems or related technical field. Basic networking knowledge (IP addressing, configuration). Good problem-solving skills and ability to work independently. Strong communication and customer service skills. Only male candidates may apply (due to on-site travel and fieldwork requirements). Employment Type: Full-time How to Apply: Send your CV to 85917 69459 with the subject line “Application – Technical Engineer (Goa)” Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Work Location: In person Speak with the employer +91 85917 69459
Posted 1 day ago
0 years
2 Lacs
Baddi
On-site
We are looking for motivated and technically inclined individuals to join our Spinning Department as Technical Development Trainees (TDT) . The selected candidates will undergo structured training in spinning operations, quality control, and machine maintenance, preparing them for future supervisory or technical roles within the department. Learn and understand the complete spinning process – from bale management to yarn formation. Work closely with department supervisors and technical heads to understand machine operations, material flow, and quality parameters. Monitor and analyze production data, machine efficiency, and yarn quality reports. Assist in troubleshooting and resolving minor technical issues under supervision. Participate in continuous improvement activities and lean initiatives. Support compliance with safety, housekeeping, and operational standards. Prepare regular reports on learning progress, challenges, and observations. Job Types: Full-time, Permanent, Fresher Pay: From ₹21,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Posted 1 day ago
0 years
0 Lacs
Hyderābād
On-site
Overview: Job Purpose We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets. Senior Engineer, Release Engineering will be responsible for ICE’s overall CI strategy. A successful candidate will understand the complete software/dev lifecycle and have a proven track record on developing complete CI engineering solutions that will have a high impact and reach across the entire organization. The ideal candidates understand the DevOps process, tools, and automation landscape with deep expertise on Continuous Integration, packaging and build failure troubleshooting experience. You are someone who can work with minimal supervision, understands urgency to support development community and can collaborate across teams to get the “work done”. Responsibilities Partner with development, engineering, and operations teams to collect technical requirements and turn those into deliverables to help build a complete CI/CD strategy. Be a part of Global team overlooking DevOps activities across ICE product lines. Employ deep troubleshooting and scripting skills to improve and support CI Pipelines across ICE BU’s. Partner with development, engineering, and operations teams to collect technical requirements and turn those into deliverables to help build a complete CI/CD strategy. Provide thought leadership to the enterprise for our SDLC and CI strategy. Enhance Developer Experience by simplifying existing Build and Code Promotion processes. Review existing ICE tools and processes, identify gaps, and identify areas for improvement. POC, demo, and implement software to be used across build and deploy pipelines for on premise bare metal, and virtual across Windows, Linux, and containerized platforms. Define standards for configuration management solution(s). Follow market trends and DevOps movements and apply models of continuous improvement to CI. Provide technical leadership, create technical specifications for new micro services and API’s. Present ideas and strategy, communicate concisely and influence teams and individuals. Knowledge and Experience BE in Computer Science, Computer Engineering, MCA or equivalent. Excellent Verbal and Written Communication Skills. Experience with Build engines, preferably Jenkins/GitHub actions or an equivalent system. Support migration projects by creating CI environment (ground up). Ability to quickly understand CI/CD process and deep dive to resolve issues. Knowledge of both Windows and Linux + Security triage & forensic analysis. Experience with system administration is desirable but not mandatory. Good to have automation experience using Shell Scripting/Python/PowerShell. Exposure to Docker, troubleshooting Docker build failures will be a plus but not mandatory. Exposure to Infrastructure as Code and Configuration Management (Ansible preferred). Eye for automation opportunities. Support and assist team members in resolving complex technical issues. -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 1 day ago
0 years
4 - 8 Lacs
Hyderābād
On-site
About the Role We are looking for a highly skilled Technical Lead – .NET who can lead a team of developers to deliver high-quality, scalable, and secure applications. The role requires deep technical expertise in .NET Core (3.1 & above) , SQL Server/PostgreSQL , AWS , Docker , Kubernetes , and React.Js , along with strong OOPS fundamentals. You will be responsible for guiding the technical direction, mentoring the team, and ensuring adherence to best practices. Key Responsibilities Lead the end-to-end development of enterprise-grade applications using .NET Core and modern front-end technologies. Collaborate with architects, product owners, and business stakeholders to translate requirements into technical solutions. Drive technical design discussions, code reviews, and architecture decisions. Implement containerized solutions using Docker and orchestrate deployments with Kubernetes . Design and optimize database schemas for SQL Server and PostgreSQL . Integrate cloud-based solutions leveraging AWS services (EC2, RDS, S3, Lambda, etc.). Guide the team on React.Js best practices for building responsive and user-friendly UI. Ensure code quality, security, scalability, and performance across all deliverables. Mentor and coach team members, fostering a culture of technical excellence and continuous improvement. Participate in sprint planning, backlog grooming, and agile ceremonies. Required Skills & Qualifications Education : Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. Technical Skills : Strong expertise in .NET Core (3.1 & above) and C#. Proficient in SQL Server and PostgreSQL database development and optimization. Solid understanding of OOPS principles and design patterns. Hands-on experience in AWS cloud services . Proficiency in Docker and Kubernetes . Front-end development expertise in ReactJS . Soft Skills : Strong leadership and team management abilities. Excellent problem-solving and analytical thinking. Strong communication skills for cross-functional collaboration. Preferred Skills Experience in microservices-based architecture. Exposure to CI/CD pipelines and DevOps practices. Performance tuning and troubleshooting of large-scale applications.
Posted 1 day ago
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