97640 Troubleshooting Jobs - Page 13

Company Description Established in 1975, ITC Hotels Limited has grown to encompass over 140+ hotels across 90+ destinations, solidifying its presence in the Indian subcontinent. ITC Hotels seamlessly blends India’s rich tradition of hospitality with globally benchmarked services, offering a collection of hotels and resorts that reflect the unique culture and ethos of each destination. The group operates under six vibrant brands: ITC Hotels and Mementos in the luxury segment, Storii in the boutique premium segment, Welcomhotel in the upper upscale category, Fortune in the midscale segment, and WelcomHeritage in the heritage leisure space. Role Description This is a full-time on-site role for an Assistant Manager IT, located in Goa, India. The Assistant Manager IT will be responsible for managing day-to-day IT operations, ensuring smooth IT infrastructure functionality, troubleshooting technical issues, and overseeing IT support staff. Additional responsibilities include implementing IT policies, maintaining network security, managing software and hardware inventory, and coordinating with other departments to support their technology needs. Qualifications Technical Skills: Proficiency in network management, server maintenance, and hardware troubleshooting Software Skills: Experience with IDS systems, database management, and enterprise software Management Skills: Ability to lead IT support staff, manage projects, and implement IT policies Security Skills: Knowledge of cybersecurity measures and network security Communication Skills: Excellent verbal and written communication skills Problem-Solving Skills: Strong analytical and problem-solving abilities Relevant Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field Experience: Previous experience in a similar role is preferred

Title : Workday Financial Technical Consultant Experience: 4+ yrs Location: Hyderabad - Hybrid Job summary We are seeking a skilled Workday Financial Technical Consultant to lead the technical implementation and integration of Workday Financial Management solutions. The ideal candidate will possess deep expertise in Workday Financial modules, integration tools, and data migration strategies, ensuring seamless deployment and optimization of financial processes. Responsibiltes : 4+ years of experience in Workday Financials implementation and support. Proficiency in Workday integration tools, including Workday Studio, EIB, Core Connectors, and Web Services. Design, develop, and deploy Workday Financial solutions. Lead the development of integrations between Workday and external systems using tools like Workday Studio, EIB, Core Connectors, Web Services (REST/SOAP), XML, and XSLT. Manage data migration processes, ensuring accurate and efficient transfer of financial data from legacy systems to Workday. Collaborate with cross-functional teams to gather requirements, configure Workday Financial modules, and deliver tailored solutions. Develop advanced financial reports and dashboards to support business decision-making. Provide ongoing support, troubleshooting, and optimization of Workday Financial applications. Stay updated with Workday releases and best practices to ensure continuous improvement of financial systems.

Job Description Role: Millwright Fitter Experience: 5-10 yrs in heavy machinery maintenance in a power plant or industrial unit. Location: Phalodi, Rajasthan Salary: 3LPA to 4.8 LPA The Millwright Fitter is responsible for installing, assembling, maintaining, and repairing mechanical equipment and machinery at the plant. This includes alignment, calibration, and troubleshooting of turbines, pumps, conveyors, gearboxes, and other heavy equipment used in the plant operations. Key Responsibilities: 1. Installation & Assembly o Assemble and install industrial machinery and mechanical equipment as per blueprints and technical drawings. o Ensure correct alignment and levelling of machines. 2. Maintenance & Repairs o Perform routine and preventive maintenance on mechanical equipment. o Troubleshoot, diagnose, and repair faults in equipment such as bearings, shafts, pulleys, and couplings. 3. Shutdown & Overhaul o Participate in planned plant shutdowns for maintenance. o Overhaul turbines, compressors, boilers, and rotating equipment. 4. Tools & Equipment o Operate hand and power tools, welding equipment, and precision measuring instruments. o Ensure proper use and upkeep of tools. 5. Safety Compliance o Follow safety standards while working on heavy machinery. o Use PPE and comply with plant safety policies. 6. Documentation o Maintain logs of maintenance tasks, downtime, and spares used. o Report defects or abnormalities to supervisors promptly. Qualifications & Skills: Educational Qualification: ITI / Diploma in Fitter, Mechanical Engineering, or relevant trade. Experience: 3–7 years in heavy machinery maintenance in a power plant or industrial unit. Technical Skills: o Proficient in reading engineering drawings and manuals. o Familiarity with hydraulics, pneumatics, and welding. o Knowledge of alignment tools (dial gauges, laser alignment, etc.) Preferred Industries: Thermal Power Plants Biomass Power Plants Manufacturing or Cement Plants Work Hours: Full-time | Rotational shifts as per plant requirements May require working on Sundays or holidays during outages or shutdowns.

We are looking for a hands-on DevOps SME/Architect with 14–16 years of experience to lead and enhance our DevOps processes for a 24–30 member team. The ideal candidate will identify gaps in current methodologies, build a robust backlog, set standards for monitoring and automation, and provide hands-on support to resolve complex issues. This role requires deep expertise in CI/CD pipelines, containerization, and modern DevOps tools, along with strong leadership to guide the team toward operational excellence. Key Responsibilities Gap Analysis & Strategy: Assess current DevOps practices, identify inefficiencies, and propose actionable improvements to optimize workflows. Backlog Development: Build and prioritize a comprehensive DevOps backlog to address gaps, enhance automation, and improve system reliability. Hands-On Leadership: Actively participate in troubleshooting, debugging, and resolving critical issues, providing hands-on support when required. CI/CD Pipeline Management: Design, implement, and optimize CI/CD pipelines using Jenkins and other tools to ensure seamless software delivery. Containerization & Orchestration: Lead the adoption and management of containerized environments using Docker and Kubernetes, ensuring scalability and reliability. Automation & Monitoring Standards: Establish best-in-class standards for monitoring, logging, and automation to enhance system performance and uptime. Scripting & Development: Develop and maintain scripts in Groovy, Python, or other relevant languages to automate processes and improve efficiency. Team Collaboration: Mentor and guide a team of 24–30 DevOps engineers, fostering a culture of continuous improvement and collaboration. Stakeholder Engagement: Work closely with development, QA, and operations teams to align DevOps strategies with business objectives. Required Skills And Qualifications Experience: 14–16 years of hands-on DevOps experience, with a proven track record as a DevOps SME or Architect. Technical Expertise Deep knowledge of Jenkins for CI/CD pipeline development and management. Proficiency in scripting languages such as Groovy and Python. Extensive experience with containerization (Docker) and orchestration (Kubernetes). Strong understanding of monitoring and automation tools to set enterprise-grade standards. Leadership: Ability to lead and mentor a large team, drive process improvements, and build a prioritized backlog. Problem-Solving: Strong analytical skills to identify gaps, troubleshoot complex issues, and implement effective solutions. Hands-On Approach: Willingness to dive into technical challenges and provide hands-on support when needed. Communication: Excellent verbal and written communication skills to collaborate with cross-functional teams and stakeholders. Location: Must be based in or willing to relocate to Hyderabad, India.

Roles & Responsibilities Key Responsibilities: Technical Troubleshooting & Resolution: Diagnose and resolve technical issues related to macOS operating systems, Apple hardware (MacBooks, iMacs, Mac Pros, etc.), peripherals, and common software applications. Provide support for network connectivity issues (Wi-Fi, VPN, wired connections) specific to macOS devices. Troubleshoot printing, scanning, and other peripheral-related problems. Address user account issues, password resets, and access problems. Perform remote and in-person troubleshooting as needed. System Installation, Configuration & Maintenance: Install, configure, and upgrade macOS, software applications, and drivers. Deploy and manage Mac desktops and laptops using Mobile Device Management (MDM) solutions (e.g., JAMF). Perform routine maintenance tasks such as system updates, patch management, antivirus scans, and backups. Ensure compliance with security protocols and best practices on Mac devices. Conduct hardware diagnostics and coordinate repairs or replacements when necessary. User Support & Training: Provide timely and effective technical assistance to end-users via various channels (phone, email, chat, ticketing system, in-person). Guide users with clear, step-by-step instructions on how to use macOS features, applications, and devices. Develop and maintain user guides, FAQs, and knowledge base articles to facilitate self-service and enhance user productivity. Educate users on new services, applications, and security best practices. Device Management & Inventory: Administer and manage MDM solutions for Mac device enrollment, policy enforcement, security compliance, and application deployment. Maintain accurate records of hardware and software inventory, including deployment, refresh, and retirement. Coordinate equipment procurement and replacement processes to meet user requirements. Collaboration & Documentation: Escalate complex or unresolved issues to higher-tier support teams or vendors as necessary, ensuring timely resolution. Collaborate with other IT teams (e.g., network administrators, system administrators, cybersecurity specialists) to address complex technical issues and implement IT projects. Document all support interactions, troubleshooting steps, and resolutions in a ticketing system. Contribute to the continuous improvement of support processes and procedures. Experience 8-11 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Mac Desktop, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-L1 Support, Computer Fundamentals About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

Req ID: 309397 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windows Admin to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Family Summary :- Provides ongoing systems administration support including installation, customization, maintenance and troubleshooting of hardware / software systems. Provides technical support and advises on the use of programming tools, database systems and networks. Provides support to address the availability and reliability issues on systems (Windows/Unix/Mainframe) across multiple locations. Evaluates and integrates new operating system versions, drivers and hardware. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy / procedure enhancements and adherence, client contact coordination and operational recommendations. Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments. Implements appropriate levels of system security. Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components. Ensures 24x7 after-hour support. Job Title – Systems Administration Advisor Global Grade Description – Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas. They handle diverse issues and lead projects that contribute to the company's success. Job Family Grade Description – Analyzes business needs and recommends ways to optimize IT policies and procedures in achieving business objectives. Participates in strategic planning and development associated with future design ,performance, and capacity management. Acts as a technical expert in the design, architecture and deployment of new systems to keep the server environment stable and interruptions to a minimum in standalone and multi- Tiered environments. Proactively learns new technologies to resolve any problems involved in integrating the new technologies with current systems. Typical Years Of Experience – Typically requires 8-10 years relevant experience. Minimum Education and Certifications Undergraduate degree or equivalent combination of education and work experience. Graduate degree preferred. Skills - Advanced knowledge of systems software / hardware, networks and operating systems. Advanced knowledge of processes and tools utilized for system management, problem reporting, change management and support tools. Exceptional technical troubleshooting skills. Exceptional interpersonal and client service skills. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Location: Bangalore - Indraprastha, India In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Technical Lead - Mixed Signal Design Thales India Engineering Competency Center in Bangalore is seeking a Senior Engineer role. In this role you will be responsible for generating reliable, cost effective, customized Electronics systems design, Obsolescence redesign for Defense products to meet the customer requirements as well as governing regulatory standards (DO-160, DO-254, MIL-STD, etc.). You also perform trade analysis of design approaches, engineering simulations & modeling, derating analysis before finalizing the design. Qualifications: B.Tech in Electronics & Communication or Electrical engineering or equivalent with 5 to 8 years of relevant experience. Higher qualifications of Post-graduation and PhD are desirable. Working experience in Avionics and Defense systems design is desirable Technical Skills and Competencies: Must have strong experience in Product design and development from requirements to Conceptual design to architectural design to detailed design and analysis Must have strong experience in designing low to high power analog electronic boards (for example, power supply, signal processing etc) for Defense / avionics Industry Must have Strong knowledge in Specification, design and verification of electronic boards (including digital functions) Must have strong knowledge of using simulation tools (SPICE, ANSYS etc) for functional simulation signal integrity and power integrity analyses Must have working experience of product performance evaluation (Hardware Verification) and product qualification to comply to DO-160 and DO-254 standards Must have excellent troubleshooting skills on Electrical / Electronic boards to find the root cause and to propose the best solution Should have experience of working with multi-disciplinary team (Mechanical team for thermal analysis & enclosures design, PCB layout team and suppliers) Should have an understanding and use of DFMEA, DFT and DFM tools Definition and choice of components (including derating) Definition of electrical schematics and building blocks Boards place&route (including signal integrity) Manufacturing failures analysis / Root cause analysis Test procedures definition and execution Component obsolescence treatment : alternative solution identification, definition/design of the solution, verification Profile/Skills Analog Electronic Engineering Skills and ability. Mastering of electronic simulation and design software (Cadence, Allegro, ANSYS, PSPICE/LTSPICE) Knowledge or Defense, aeronautics constraints (MIL-STD, DO160, DO254) Design for manufacturing Design for environmental requirements including EMC General understanding of Engineering Development lifecycles including design, development, testing, verification and validation phases At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Job description Required Technical Skills/Qualifications Knowledge in foundation enterprise Routing (SDWAN , Wireless, BGP, EIGRP, OSPF and IPSec etc.) Knowledge in foundation enterprise Switching (STP, VTP, HSRP, VRRP, Trunk Protocol, Stack etc.) Knowledge & Troubleshooting on Cisco IOS,IOS-XR, IOX-XE platforms devices Required Professional Qualifications Graduate with 3+ years of related experience in IT industry Minimum 2 years of Enterprise Network troubleshooting experience in customer support CCNA certified professional with hands-on experience required Excellent written and verbal communications skills, ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers. Self-driven with the curiosity to learn and work in a fast-paced changing environment. Preferred Technical Skills/ Qualifications ITIL Knowledge desired.

Company Description Genus Power Infrastructures Ltd. is a major player in the manufacturing and distribution of Smart Energy Meters and Power Distribution Management Projects both in India and globally. Part of the reputable Kailash Group, Genus is equipped with state-of-the-art facilities and a dedicated team of scientists. The company focuses on developing advanced technologies at affordable prices with a top-tier R&D lab, approved by the Ministry of Science and Technology, Government of India. Genus has introduced IT-enabled energy management systems, significantly transforming the metering landscape worldwide. Role Description This is a full-time on-site role for a Software Engineer located in Jaipur. The Software Engineer will be responsible for designing, developing, and maintaining software applications. Day-to-day tasks include writing clean, efficient code, debugging and troubleshooting software issues, collaborating with cross-functional teams, and participating in code reviews. The role requires expertise in back-end web development, object-oriented programming, and a deep understanding of computer science principles. Expertise Areas Needed: Devices- Smart Meter Firmware Testing Engineers, Validation Engineers RF Testing Engineers RF Planning Engineers Reliability/ Component Engineer PCB Designers Project Management Professional Lead & Sr. Engineer- Solar Grid Tied Inverter- Firmware Lead & Sr. Engineer- Solar Grid Tied Inverter- Hardware Software & Solutions Dot Net Developers Sr. Dot Net Developers Tech Leads Software Testing Engineers Qualifications Proficiency in Computer Science and Software Development Experience in Back-End Web Development and Programming Strong understanding of Object-Oriented Programming (OOP) Excellent problem-solving and analytical skills Ability to work collaboratively in a team environment Bachelor’s degree in Computer Science, Software Engineering, or related field Experience in the power infrastructure and electronics industry is a plus

Title: Service Desk Analyst Location : Bangalore/ Hyderabad Duration: 6-12 Months Contract Responsibilties : 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones. In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom. Incident Management knowledge, experience with Turrets will be added advantage.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Introduction IBM Cognos Analytics is a comprehensive business intelligence platform that transforms raw data into actionable insights through advanced reporting, AI-powered analytics, and interactive visualizations. Designed to cater to organizations of all sizes, it offers high-quality, scalable reporting capabilities, enabling users to create and share customized reports efficiently. The platform’s intuitive interface allows for seamless exploration of data, uncovering hidden trends and facilitating informed decision-making without the need for advanced technical skills. With robust governance and security features, IBM Cognos Analytics ensures data integrity and confidentiality, making it a trusted solution for businesses aiming to harness the full potential of their data. Your Role And Responsibilities Design, implement, and manage cloud infrastructure and CI/CD pipelines. Collaborate with software development and IT teams to improve and automate processes for software deployment and infrastructure management. Develop, optimize, and maintain Kubernetes clusters for containerized applications. Manage Docker containers and orchestration, ensuring efficient workflows and minimizing downtime. Write and maintain efficient Shell scripts and automation tools to streamline operations. Develop and maintain automation scripts in Python and JavaScript for system integration, deployment, and monitoring. Troubleshoot, debug, and resolve system issues related to networking, infrastructure, and application environments. Maintain and optimize Red Hat/UBI Linux environments, ensuring secure, reliable, and scalable systems. Collaborate with network engineers to implement and optimize networking solutions in a cloud-native environment. Stay up to date with emerging DevOps tools, technologies, and best practices to continually improve systems and processes. Preferred Education Master's Degree Required Technical And Professional Expertise 6+ years of experience in DevOps or related field with hands-on experience in the tools and technologies listed below: Kubernetes: Expertise in managing and scaling containerized applications using Kubernetes. Docker: Proficient in containerization using Docker and orchestration tools. Shell Scripting: Advanced proficiency in writing and maintaining Shell scripts for automation. JavaScript & Python: Experience writing scripts and automation tools in JavaScript and Python. Linux (Red Hat/UBI): In-depth knowledge of Red Hat and Universal Base Image (UBI) Linux distributions for system administration. WAF: Knowledge of Web Application Firewall (WAF) configuration and management. Networking: Strong understanding of networking principles, protocols, and troubleshooting in a cloud-native environment. Experience with cloud platforms (AWS, Azure, GCP) and related DevOps tools. Familiarity with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, ELK stack). Solid understanding of CI/CD pipelines, version control (Git), and infrastructure as code (IaC) tools like Terraform or Ansible. Strong problem-solving, troubleshooting, and analytical skills. Excellent communication and teamwork abilities in a collaborative, fast-paced environment. Experience with ArgoCD Preferred Technical And Professional Experience Certifications in Kubernetes (CKA, CKAD), AWS, or other cloud platforms. Experience with Helm, Istio, or service meshes. Familiarity with CI/CD tools like Jenkins, GitLab CI, or CircleCI. Experience with security best practices and tools for DevOps workflows.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Crum & Forster Company Overview Crum & Forster (C&F) Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion-dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com. The Position: We are looking for a Business Analyst having 5 to 9 years of strong experience working as a Business Analyst in the US P&C insurance industry, with a focus on Duck Creek Policy Administration System. The candidate should have In-depth knowledge and understanding of Commercial Lines & Personal Lines Products also having strong experience in Duck Creek Policy Administration System. Familiarity with insurance industry standards and best practices, including policy lifecycle, underwriting, rating. Relevant certifications in Duck Creek Policy Administration system would be a plus. Key Responsibilities: Work with Product Owner to conduct requirement elicitation, requirement gathering and documenting the requirements. To communicate and collaborate effectively with cross-functional teams and stakeholders at various levels. Track & maintained requirement specifications like BRD, FRD. Write user stories with clearly defined acceptance criteria and take care of backlog refinement. Participate in User Acceptance Testing along with Business/Ops users. Provide necessary support to Operations users in case of queries/issues reported in production. Work with Product Owner to perform backlog refinement and maintain Product Backlog. Required skills: Education: Bachelor’s degree in computer science, Electrical/Electronic Engineering, Information Technology, or another related field or Equivalent Minimum of 5 Years of experience working in Duck Creek Policy Admin System. Strong analytical and problem-solving skills with the ability to conduct requirement elicitation, requirement gathering and documenting the requirements. Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders at various levels. Ability to work independently with minimal supervision and manage multiple priorities in a fast-paced environment. Understand the Personal lines and commercial lines product. Strong understanding of rating, integrations, and Forms. Experience in working P&C Insurance domain is mandatory. Good at understanding and reviewing product requirements. Effective understanding of Business Analysis Process. Experience in delivering via Agile/Scrum methodology. Strong software development methodology understanding, and have assisted in the design, development or testing of a technology integration project. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Strong analytical and technical skills. Should have good oral and written communication skills. Expertise in Jira tool. At C&F you will BELONG We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.

Job Title: Technical Engineer Company: Pixel Tech Security Website: https://pixeldistributor.com/ Location: Margao, Goa Salary: ₹15,000 – ₹22,000 per month (based on experience) About Us: Pixel Tech Security is a trusted provider of security and surveillance solutions, delivering high-quality products and reliable services. We are looking for a skilled Technical Engineer with on-site experience to join our team in Margao, Goa. Key Responsibilities: Install, configure, and maintain security and surveillance systems (CCTV, access control, alarms, etc.). Perform on-site inspections, testing, and troubleshooting of equipment. Provide technical support to clients and address service issues promptly. Coordinate with the back-office and logistics team for timely installations and repairs. Maintain service logs and prepare technical reports. Ensure all work complies with company standards and safety regulations. Required Qualification: ITI/Diploma/Degree in Electronics, Electrical, IT, or a related field. Minimum 1 year of on-site experience in installation and maintenance of security systems or related technical field. Basic networking knowledge (IP addressing, configuration). Good problem-solving skills and ability to work independently. Strong communication and customer service skills. Only male candidates may apply (due to on-site travel and fieldwork requirements). Employment Type: Full-time How to Apply: Send your CV to 85917 69459 with the subject line “Application – Technical Engineer (Goa)” Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Work Location: In person Speak with the employer +91 85917 69459

Job Description If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. As a Director of Software Engineering at JPMorgan Chase within the Regulatory, Controls & Op Risk Technology (RCORT) as a part of Corporate Technology, you will lead a technical domain, managing teams, technologies, and projects across different departments. Your role involves utilizing your deep knowledge in software, applications, technical processes, and product management to oversee multiple complex projects and initiatives. Your deep expertise in software, applications, technical processes, and product management will be crucial in managing multiple complex projects and initiatives. As the key decision maker for your teams, you will play a vital role in promoting innovation and ensuring the effective execution of solutions. Job Responsibilities Leads technology and process implementations to achieve functional technology objectives Executes software solutions, design, development, and technical troubleshooting with ability to think beyond conventional approaches to build solutions or break down technical problems Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures Apply deep technical expertise and problem-solving methodologies, to diverse and complex projects of moderate to large scope Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm’s culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification in software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience developing or leading cross-functional teams of technologists Experience with hiring, developing, and recognizing talent Practical cloud native experience Hands-on practical experience in system design, application development, testing, and operational stability Expert in Agility practices, SDLC processes, CICD, application resiliency and security Excellent communication and interpersonal skills with prior experience of influencing across matrixed, complex organizations and delivering value Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Strong analytical, logical and problem solving skills to provide solution to complex business problems Preferred Qualifications, Capabilities, And Skills Experience in Public cloud technologies (AWS, GCP, Azure) Experience of working with modern front end technologies such as React ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.

Salary: 25,000+/ per month. ( Based on Skills and interview) Joining immediate or 10 days notice period only. Candidate required from 15th Aug 2025 Office Hours: Office Hours (UK Shift) 6:00 PM – 4:30 AM, Monday to Friday. Leave policies: Saturday and Sunday fixed off and 5 US federal holidays. Client Location: Teerth Technospace, Bengaluru - Mumbai Hwy, Baner, Pune, Maharashtra 411045. Suitable candidates can call on 9607102714 or WhatsApp 9607102714. Required Educational and Technical Background: Active Directory administration, Basic any Firewall Configuration. File and folder sharing to respective AD users or groups. Laptop or desktop hardware troubleshooting, if required change part like Battery, Keyboard, screen. Training and support will be provided for this if required. Operating systems installation and configurations, software troubleshooting, and network connectivity. Conceptual Knowledge of IT Basic Software like Antivirus, Helpdesk, MS Office, and Inventory Software. Outlook configuration and troubleshooting. Office 365 Basic will advantage. Networking concepts at the basics level – WiFi router configurations, IP address, Crimping. Network issues troubleshooting. Should be able to follow the internal processes and procedures and provide recommendations where applicable. (Optional) ESSL attendance app or machine handling. Good Understanding and Communication skills. Job Type: Full-time Pay: From ₹25,000.00 per month Application Question(s): The shift is UK shift, 6:00PM to 4:00AM. If not possible, don't apply. Are you available for Quick joiner ? or what is the notice period? Education: Diploma (Preferred) Experience: Desktop Support or System administrator: 3 years (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 9607102714 Expected Start Date: 18/08/2025

Job Summary: As a CRM Specialist at Keka, you will be responsible for the effective implementation, customization, and management of our CRM system. You will work with the Head of Revenue Operations and collaborate closely with our sales, marketing, and customer support teams to ensure that our CRM system is aligned with our business goals and objectives. Your expertise in HubSpot and Salesforce CRM will be instrumental in streamlining processes, improving data accuracy, and enhancing the overall customer experience. Responsibilities: Hubspot and Salesforce Skills: Experience with Marketing Hub, Sales Hub, Service Hub & Ops Hub. Experience across all or most of these products is a big plus. CRM Customization: Customize HubSpot CRM to meet the specific needs of our organization, including creating custom properties, contact records, and lead scoring models. Integration: Integrate HubSpot CRM with other third-party tools and platforms used by the sales, marketing, and customer support teams to ensure seamless data flow and communication. Data Management: Maintain data integrity by overseeing data imports, data cleansing, and regular data quality checks. Implement best practices for data organization and storage. Automation: Develop and implement workflow automations, email marketing automation, and lead-nurturing campaigns within HubSpot CRM to improve efficiency and productivity. Reporting and Analytics: Generate custom reports and dashboards to track key performance metrics, analyze sales and marketing data, and provide actionable insights to the team. User Training: Train team members on HubSpot CRM best practices, usage guidelines, and new features to maximize user adoption and proficiency. Optimization: Continuously optimize and improve CRM processes, workflows, and configurations to enhance user experience and drive better results. Technical Support: Provide technical support and troubleshooting assistance to CRM users, resolving any issues or challenges they encounter. Other Tools (Good to have): Ad Platforms, Onboarding tools, Dialer tools, Forecasting tools, Conversation AI platforms, Data warehouse, Product analytics tools, Service and Success tools. Advanced Excel are a must Requirements: Bachelor's degree in a related field or equivalent work experience. Proven experience as a Hubspot CRM & Salesforce professional, with in-depth knowledge of HubSpot CRM functionalities. Strong understanding of CRM best practices, lead management, and marketing automation. Proficiency in data management and data analysis. Excellent communication and interpersonal skills. Detail-oriented with a strong focus on accuracy. Ability to work collaboratively in a team-oriented environment. HubSpot CRM certifications (HubSpot Academy) a plus.

Azure Infrastructure Engineer About the Role We are looking for a skilled and hands-on Azure Infrastructure Engineer with strong expertise in cloud-native infrastructure architecture and deployment on Microsoft Azure. The ideal candidate will have deep experience in setting up and managing Azure Landing Zones, designing enterprise-grade networks, implementing Kubernetes (AKS) clusters, configuring ExpressRoute, and working with Azure Stack, CLI, and infrastructure-as-code tooling. This is a pure infrastructure engineering role requiring direct technical execution, system design, troubleshooting, and secure provisioning across hybrid and multi-region environments. Key Responsibilities · Design, configure, and manage Azure Landing Zones, including identity, policy, subscription structure, network topology, and security controls · Deploy and manage Azure Kubernetes Service (AKS) clusters including node pools, autoscaling, ingress controllers, and identity integrations · Implement and optimize networking infrastructure including Virtual Networks (vNets), Subnets, Network Security Groups (NSGs), Azure Firewall, Application Gateways, and Private Endpoints · Set up hybrid connectivity via ExpressRoute, VPN gateways, vNet peering, and Site-to-Site/IPSec tunnels · Work with Azure AI Foundry infrastructure requirements, model hosting environments, and access/security isolation · Use Azure CLI, PowerShell, and Infrastructure-as-Code (ARM templates, Bicep) to automate resource provisioning and configuration · Configure and manage Azure Stack Hub and hybrid cloud deployments · Implement monitoring and diagnostics using Azure Monitor, Log Analytics, and Network Watcher · Ensure systems are compliant with high availability, backup, disaster recovery (DR), and security standards · Collaborate with cloud architects and security teams to validate designs and enforce architectural guardrails · Maintain detailed technical documentation, HLDs/LLDs, and environment runbooks Required Skills & Qualifications · Minimum 3 years of hands-on experience in Azure infrastructure engineering roles · Proficient with: o Azure Landing Zones and Cloud Adoption Framework (CAF) o Azure Networking: vNet, NSG, UDR, VPN Gateway, ExpressRoute o Kubernetes (AKS): Cluster design, scaling, policies, and deployment patterns o Azure Stack Hub/Edge, Azure CLI, and PowerShell automation o Azure Monitor, Log Analytics, and diagnostics tooling · Strong understanding of hybrid cloud models, network segmentation, service endpoints, and RBAC · Experience with IaC using Bicep, ARM, or equivalent tools · Ability to troubleshoot complex cloud issues involving routing, connectivity, and resource provisioning · Familiarity with identity and security principles: Managed Identities, Key Vault, and role-based access control · Excellent documentation habits with the ability to produce HLDs, LLDs, deployment guides, and SOPs Nice to Have · Microsoft certifications (AZ-104, AZ-305, AZ-700, AZ-400) · Experience with Terraform or GitHub Actions for IaC pipelines · Exposure to multi-region design and governance enforcement · Knowledge of cloud security architecture and compliance standards (CIS/NIST) What We Offer · Mission-critical projects in cloud modernization and infrastructure transformation · Access to the latest tools, partner engineering support, and certification tracks · Flexible and collaborative work culture focused on excellence and ownership · Competitive salary, certification sponsorship, and technical career growth

Company Description Atharva Infotech is a dynamic software company specializing in open, enterprise-wide business solutions for the travel industry based on .NET technology. Our flexible and modular products integrate seamlessly with existing front or back office systems, providing web browser access for all users. We continually design and develop products to meet the diverse needs of today's tour operators, whether they offer pre-packaged, specialist, or dynamically packaged travel options. Our innovative E-Travel technology optimizes the travel environment to market and sell holiday products with a customer-centric approach. Role Description This is a full-time, on-site role for a Dotnet Developer located in Kochi. The Dotnet Developer will be responsible for designing, developing, and maintaining .NET applications. Daily tasks include writing high-quality code, contributing to architecture discussions, managing application performance, troubleshooting issues, and collaborating with the team to create effective software solutions. The role also involves participating in code reviews, integrating applications with existing systems, and learning new technologies as needed. Qualifications Proficiency in .NET technology, including ASP.NET, C#, and MVC Experience with front-end technologies such as HTML, CSS, JavaScript, and Angular or React Strong understanding of database technologies, including SQL Server Ability to write clean, scalable, and maintainable code Strong problem-solving and debugging skills Excellent verbal and written communication skills Ability to work collaboratively in a team environment Bachelor's degree in Computer Science, Information Technology, or related field Experience in the travel industry is a plus

Company Description ControlF5 is a full-service web and mobile app development agency driven by innovation, creativity, and performance. Based on a bold startup idea, we have evolved into a trusted digital partner for brands worldwide. We specialize in high-performance digital solutions, including WordPress websites, Shopify stores, and mobile apps. Recognized by Clutch and The Manifest, we have delivered over 4000 digital projects, making us long-term tech partners for global startups and growing brands. Role Description This is a full-time on-site role for a WordPress Developer with 2 years of experience located in Indore. The WordPress Developer will be responsible for developing, maintaining, and optimizing WordPress websites. Day-to-day tasks include implementing responsive designs, coding front-end interfaces, and managing back-end integrations. The role also involves troubleshooting and enhancing website performance, ensuring a seamless user experience. Qualifications Proficiency in Web Development, including back-end and front-end development Experience in responsive web design and web design principles Strong skills in WordPress development and customization Knowledge of web development best practices and coding standards Excellent problem-solving skills and attention to detail Ability to work collaboratively with a team Experience in eCommerce development is a plus Bachelor's degree in Computer Science, Information Technology, or related field

Job Title: Senior SQL Server Database Administrator Location: Patna, Bihar Experience: 7+ Years Employment Type: Full-Time Work Mode: On-site Role Overview We are seeking a highly skilled and experienced SQL Server DBA to manage and optimize our database infrastructure. The ideal candidate will have deep expertise in backup strategies, failover mechanisms, transaction log management, performance tuning, replication, and disaster recovery, with hands-on experience in advanced SQL Server operations. Key Responsibilities Backup & Recovery: Design and maintain full, differential, and transaction log backups; ensure disaster recovery readiness. Failover & High Availability: Configure and manage Always On Availability Groups, Log Shipping, and Failover Clustering. Transaction Log Management: Monitor and troubleshoot log growth, VLFs, and reuse waits. Advanced Operations: Handle VLDBs, automate tasks using PowerShell, and manage performance using DMVs and Query Store. Deadlock Detection & Resolution: Capture deadlocks using Extended Events and resolve using indexing and query optimization. Query Optimization: Analyze execution plans, tune slow queries, and implement indexing strategies. Database Migration: Plan and execute migrations across versions and environments (on-prem to cloud). Replication: Set up and maintain Transactional Replication, monitor agents, and troubleshoot sync issues. Standby Server Management: Configure read-only standby environments using Log Shipping with WITH STANDBY. Index Maintenance: Perform regular index rebuilds/reorganizations and update statistics. Required Skills Strong hands-on experience with SQL Server 2012/2016/2019/2022 Proficiency in T-SQL, SSMS, SQL Profiler, Extended Events Experience with Always On AG, Log Shipping, Replication Knowledge of PowerShell scripting and Azure SQL (preferred) Familiarity with monitoring tools, alerts, and performance baselining Excellent troubleshooting and documentation skills Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field Microsoft certifications (e.g., DP-300, MCSA SQL Server) preferred What We Offer Competitive salary and benefits Opportunity to work on enterprise-grade systems Growth path into cloud DBA and database architecture roles Collaborative and learning-focused environment

Job Summary: As an Application Support Engineer , you will act as software detectives, providing dynamic service to identify and solve issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Hyper-V Virtualization Management (2022/2019/2016/2012): Design, implement, and manage Hyper-V environments, including deployment and maintenance of virtual machines, virtual switches, and failover clustering. Optimize and troubleshoot Hyper-V clusters, ensuring high availability (HA), disaster recovery (DR), and scalability. Perform regular updates, patching, and monitoring of Hyper-V hosts and clusters using Windows Admin Center or System Center Virtual Machine Manager (SCVMM). Windows Server Management (2022/2019/2016/2012): Administer and maintain Windows Server environments, ensuring high availability, security, and performance. Configure and manage Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, DHCP, and File/Print Services. Implement and maintain Microsoft Failover Clustering and Network Load Balancing (NLB) for high availability of critical services and applications. SCCM (System Center Configuration Manager) & WSUS: Manage SCCM for automated software deployments, patch management, OS imaging, and reporting. Administer Windows Server Update Services (WSUS) for managing and automating patching of Windows servers and workstations. Troubleshoot and optimize software distribution, update rollouts, and endpoint management through SCCM and WSUS. Azure Windows Server Management: Deploy, configure, and manage Windows Servers in Azure, including virtual machines, storage accounts, and networking. Utilize Azure Automation, Azure Monitor, and Azure Security Center to monitor and manage Windows Server environments in the cloud. Implement Azure Backup and Azure Site Recovery (ASR) for disaster recovery and business continuity in Azure. Server Hardening and Vulnerability Remediation: Implement server hardening best practices across Windows Server environments, including disabling unnecessary services, applying security baselines, and configuring firewall settings. Conduct regular vulnerability assessments using tools like Qualys, Nessus, or Microsoft Defender for Endpoint to identify and remediate security vulnerabilities. Collaborate with the security team to ensure compliance with corporate security policies and regulatory requirements, addressing identified vulnerabilities promptly. Distributed File System (DFS) & File/Print Services: Configure and manage DFS Namespaces (DFS-N) and DFS Replication (DFS-R) for high availability and efficient file sharing across multiple locations. Maintain and optimize Print Servers, ensuring availability, performance, and compatibility with different network printers. Radius/NPS (Network Policy Server): Configure and maintain Radius/NPS for secure wireless access, VPN authentication, and centralized network policy management. Troubleshoot and optimize Radius/NPS integrations with wireless controllers, VPN appliances, and other network components. DHCP Services: Manage and maintain DHCP services for dynamic IP address allocation, lease management, and IP scope configuration. Troubleshoot IP conflicts and ensure efficient IP address distribution across the network. Antivirus Solutions (Symantec/McAfee): Deploy, manage, and update enterprise antivirus solutions such as Symantec Endpoint Protection and McAfee ePolicy Orchestrator (ePO). Ensure that antivirus definitions are current, monitor for potential threats, and respond to security incidents. Microsoft Failover Clustering & NLB: Configure and manage Microsoft Failover Clusters to ensure high availability of critical services such as databases, file servers, and Hyper-V clusters. Deploy and maintain Network Load Balancing (NLB) for web servers, applications, and other network services to ensure optimal load distribution and uptime. FTP and SFTP: Manage and maintain FTP and SFTP servers for secure file transfer within and outside the organization. Implement encryption standards, manage user access, and troubleshoot connectivity issues for secure file sharing. Security and Compliance: Ensure compliance with corporate security standards and best practices, including regular patching, system hardening, and vulnerability assessments. Implement Role-Based Access Control (RBAC) and security policies in alignment with organizational requirements. Level 3 Escalation Support: Provide Level 3 escalation support for complex infrastructure issues related to Hyper-V, Windows Servers, SCCM, DFS, NPS, DHCP, Antivirus Solutions, Clustering/NLB, server hardening, and vulnerability remediation. Investigate and resolve critical incidents, ensuring minimal downtime and maximum performance. Automation and Scripting: Automate repetitive tasks using PowerShell, VBScript, or other scripting tools for efficient management of Windows and Azure infrastructure. Create custom scripts to automate server provisioning, configuration, and maintenance tasks. Documentation and Collaboration: Maintain detailed documentation for configurations, processes, and procedures across all areas of responsibility. Collaborate with network, security, and storage teams to deliver integrated solutions that meet business objectives. Professional & Technical Skills: Required Technical Skills: Extensive experience managing Hyper-V (2022/2019/2016/2012) virtualization environments. Expertise in Windows Server (2022/2019/2016/2012) management, including Active Directory, GPOs, DNS, DHCP, and Failover Clustering. Hands-on experience with System Center Configuration Manager (SCCM) for software deployment, patch management, and endpoint protection. Proficiency in Windows Server Update Services (WSUS) for centralized patch management. Experience in Azure Windows Server management , including monitoring, automation, and disaster recovery. Strong knowledge of server hardening techniques and vulnerability remediation processes. Knowledge of DFS for file replication and Print Server management . Experience with Radius/NPS for secure network access and policy management. Advanced knowledge of Symantec Endpoint Protection , McAfee ePO , or similar antivirus solutions. Strong expertise in Microsoft Failover Clustering and Network Load Balancing (NLB) . Preferred Skills: Familiarity with PowerShell scripting for automation of Windows Server tasks. Understanding of secure file transfer protocols ( FTP , SFTP ). Experience with disaster recovery planning and backup solutions for Windows and Azure infrastructure. Experience Level: 2+ years of hands-on experience in Windows Server and Hyper-V infrastructure management. 1+ years of experience with SCCM , WSUS , and antivirus solutions in enterprise environments. Experience in managing Azure Windows Servers , server hardening, and vulnerability remediation. Educational Requirements: Bachelor's degree in Computer Science , Information Technology , or a related field. Relevant certifications such as: Microsoft Certified: Windows Server Administrator Associate . Microsoft Certified: Security, Compliance, and Identity Fundamentals . Hyper-V and SCCM certifications are preferred. Additional Information: Excellent communication skills , with the ability to document solutions and train other teams. Should be able to work in 24/7 Rota . Should be flexible to support during out-of-hours (OOH).

Job Title: DevOps Engineer – Cloud Infra (Containers / Serverless) Location: Gurgaon Experience: 5+ Years Type: Full-time | Founding Engineering Team Key Responsibilities Design, build, and maintain scalable infrastructure on AWS/GCP Lead Docker + Kubernetes based container orchestration (EKS/GKE) Set up and manage CI/CD pipelines (GitHub Actions / GitLab / Jenkins) Implement and maintain Infrastructure as Code Automate deployment and release workflows Configure and maintain monitoring, logging, and alerting (Prometheus, ELK, Grafana, Datadog) Use serverless services (e.g., AWS Lambda, API Gateway) where appropriate Secure the infrastructure: manage IAM, secrets, TLS, least-privilege policies Collaborate with engineering teams for deployment, troubleshooting, and performance optimization Optimize cloud spend and manage cost observability. Required Skills 5+ years in DevOps, SRE, or Cloud Infra roles Strong hands-on experience with: Docker and containerization Kubernetes (EKS / GKE) : provisioning, scaling, networking Experience with AWS and/or GCP: VPC, EC2, EKS/GKE, IAM, S3, Cloud Functions/Lambda Familiarity with serverless frameworks and real-world use of AWS Lambda / GCP Cloud Functions Infrastructure automation using Terraform / CloudFormation CI/CD tools like GitHub Actions / Jenkins / GitLab CI Working knowledge of monitoring and logging tools (Datadog, Grafana, etc.) Good understanding of networking, security, Linux systems, and scripting Good to have Familiar with event-driven architecture and API Gateway + Lambda patterns Exposure to Helm, ArgoCD, or service meshes Experience with real-time monitoring and cost optimization Any cloud certifications (AWS DevOps / GCP Cloud Engineer) What You’ll Get High ownership role to build and shape core infra Close collaboration with founders and CTO Fast-growing, transparent startup culture Path to SRE/DevOps Lead as the team scales Competitive salary