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3.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 12 hours ago
5.0 - 10.0 years
18 - 20 Lacs
Bengaluru
Work from Office
Technical Lead Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. Updating work schedules and performing troubleshooting as required. Being transparent with the team about challenges, failures, and successes. Writing progress reports and delivering presentations to the relevant stakeholders. Technical Lead Requirements: Bachelors degree in computer science, engineering, or a related field. Relevant Management certification may be required. 5+ years of experience in a similar role would be advantageous. Excellent technical, diagnostic, and troubleshooting skills. Strong leadership and organizational abilities. Willingness to build professional relationships with staff and clients. Excellent communication, motivational, and interpersonal skills. Languages needed : Mean Stack, Mern Stack,React Native, Shopify & WordPress
Posted 12 hours ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Experience and Technical Expertise: - Strong experience(3+ years) working with Splunk in a security operations environment. Deep knowledge of Splunks components (indexers, forwarders, search heads, and deployment servers). Experience in creating and tuning SPL queries , developing Splunk apps , and managing Splunk Enterprise Security (ES). Hands-on experience in data parsing, normalization , and event correlation using Splunk. Proficient in integrating third-party tools , such as firewalls, intrusion detection systems (IDS), and vulnerability scanners, with Splunk. Security Knowledge: Strong understanding of SIEM use cases for security monitoring and incident detection. Knowledge of network security, endpoint security, cloud security, and threat intelligence integration within a SIEM context. Experience in detecting and responding to cybersecurity threats (e.g., malware, DDoS attacks, insider threats, APTs). Cloud and Hybrid Environments: Experience with hybrid environments, where on-premises and cloud data sources are integrated into Splunk. Familiarity with deploying and managing Splunk in cloud environments (e.g., AWS, Azure, Google Cloud). Collaboration and Communication: Strong communication skills to work with cross-functional teams (SOC, IT, Compliance, etc.) and translate security data into actionable business insights. Ability to communicate technical information effectively to both technical and non-technical stakeholders. Problem-Solving and Troubleshooting: Strong troubleshooting skills, particularly when dealing with complex data integration or performance issues in a Splunk environment. Ability to identify root causes of security issues and design effective solutions using Splunk. Data Analytics and Reporting Skills: Ability to design and build custom dashboards, reports, and alerts to provide actionable insights from security data. Proficiency in data visualization to communicate findings to both technical and non-technical stakeholders. Knowledge of KPI and metric tracking for security and operational effectiveness. Scripting and Automation: Proficiency in scripting languages such as Python, Bash, or PowerShell for automation tasks. Experience with Splunk REST API or SDKs to automate processes or integrate Splunk with other tools in the ecosystem. Certifications: Splunk Certified Power User or Splunk Certified Admin certification is typically required or highly preferred. Splunk Certified Security Admin or Splunk Certified Security Specialist for those focusing on security-related roles. Roles and Responsibilities of a Splunk SME: (Standard) Splunk Platform Implementation and Configuration: - Lead the deployment, configuration, and integration of Splunk with various data sources and security tools. Ensure that Splunk instances (indexers, forwarders, search heads) are set up correctly and optimized for performance. Customize Splunk for different security use cases (e.g., monitoring, incident detection, compliance reporting). Data Collection and Ingestion: - Configure data inputs, forwarders, and data parsers for various log sources (e.g., network devices, firewalls, endpoints, servers). Set up log forwarding and ensure efficient and secure data collection from a wide range of security and IT systems. Ensure data normalization and correlation to make it usable for analysis and detection. Search and Query Optimization: - Design and develop complex SPL (Search Processing Language) queries to analyse security data. Optimize searches for performance and efficiency, especially when working with large datasets. Create and maintain reports, dashboards, and alerts for security monitoring and incident response. Incident Detection and Response: - Use Splunk to monitor security events in real-time, identifying potential threats and anomalies. Configure and fine-tune Splunks correlation searches and alerts to ensure accurate detection of security incidents (e.g., intrusions, breaches). Work with security operations teams to investigate incidents and provide actionable insights from Splunk data. Security Monitoring and Threat Intelligence Integration: Integrate external threat intelligence feeds into Splunk to enhance security monitoring. Leverage Splunk s machine learning capabilities to identify patterns of suspicious activity. Create custom detection rules, machine learning models, and analytics to detect emerging threats. Reporting and Compliance: - Generate and deliver automated security reports (e.g., for compliance frameworks like GDPR, PCI-DSS, HIPAA). Ensure that Splunk data is properly indexed, categorized, and stored to support compliance and auditing requirements. Create dashboards and visualizations for executives, managers, and technical teams to track security posture. Splunk Tuning and Optimization: - Perform regular health checks of the Splunk environment to ensure high availability, scalability, and performance. Tune Splunk configurations (indexing, search, data storage) to maintain optimal performance, especially during peak event loads. Troubleshoot and resolve issues related to Splunk performance, data accuracy, or integration challenges. Collaboration and Knowledge Sharing: - Work with other security teams (e.g., SOC, Incident Response, Threat Intelligence) to align Splunk s capabilities with organizational security needs. Provide training, mentoring, and best practices for other Splunk users and administrators. Stay up to date with new features, apps, and updates to Splunk, and share knowledge with the team. Documentation and Standards: - Maintain comprehensive documentation for Splunk configurations, use cases, search queries, and data pipelines. Develop standard operating procedures (SOPs) for various Splunk-related tasks (e.g., creating reports, handling incidents, data ingestion). Document Splunk customizations, integration processes, and automation to ensure Sme, Aws, Integraions, Splunk Admin & Development, Splunk, Network Security, Splunk Admin, Restapi
Posted 12 hours ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Description - SFDC Team member position (B2/B3/ C1): offshore. Candidate should have experience in Salesforce, Commerce, enterprise , data cloud and must have Lightning knowledge including Workflows , Process builder, Validations, Flow, Process etc Security Model, Data Model. Must have Hands on Customization Apex, Visual Force, Triggers, Batch , Schedule Apex, Lightning web component, Integration Must troubleshoot and debug the code/issue, Dataloader, knowledge on CRM application Technical Delivery of Salesforce Build and Application Maintenance Projects (Minor enhancement) Good exposure in working with clients and strong communication and interpersonal skill, should be able to work with Multiple countries like US, Brazil and Mexico. Application support knowledge required like Service now. Shift Timing 2:00 PM IST to 11:00 PM IST Offshore Location: Pune/Hyderabad/Greater Noida/Bengaluru/Chennai/Kolkata Apex, Lightning, Salesforce Development
Posted 12 hours ago
4.0 - 8.0 years
4 - 8 Lacs
Chennai
Work from Office
Skill : PI/PO Experience Required : 4-8 Years Location: Chennai( 24/7 shift) No of Position : 1 The role requires strong expertise in SAP PI/PO and basic ABAP programming skills . Hands-on experience in monitoring, troubleshooting, and debugging integration issues. Knowledge of SAP Cloud Platform Integration (CPI), including working with adapters, Java mapping, and node functions, is essential. Familiarity with transport management and incident handling through ServiceNow is also required. Flexibility to work in a 24/7 support environment across rotating shifts, including weekends. PI/PO specific What you ll bring: Proficiency in SAP Process Orchestration (PO) and SAP Cloud Integration (CI): The candidate should have a deep understanding of these tools, their configuration, and their use in creating, deploying, and managing business applications. Experience in monitoring PO and SCI integrations. Must be proficient in Troubleshooting and debugging issues/outages and driving them to permanent resolution. Experience in integrating various SAP and non-SAP applications using SAP PO and SAP CI. Experience in configuring and debugging issues in PO adapters HTTP_AAE, IDoc_AAE, RFC, File, SOAP, SFTP, JDBC and REST. Ability to use node functions, java mapping and XSLT mapping. Knowledge of SLD and transport management (TPZ, CTS+) Good knowledge in certificate maintenance and network security protocols. Prior experience in automating support related activities. Basic Knowledge on Network and SAP Basis related to connectivity. Good understanding of software development life cycle (SDLC) What you ll do: Monitoring 800+ integrations/Iflow in SAP Process Orchestration (PO) and SAP Cloud Integration (CI) systems. To ensure issues are reported to concerned stakeholder and permanent resolution is attained. To ensure assigned tickets are completed within agreed SLA/KPIs. Assist teams during downtime and ensuring issues are closed on time. Automate support related activities. Sap Pi / Po
Posted 12 hours ago
12.0 - 15.0 years
14 - 19 Lacs
Hubli
Work from Office
Responsibilities: Process Design and Optimization: Process Development: Design, implement, and optimize manufacturing processes for cookware production, focusing on efficiency, cost reduction, and quality improvement. Process Improvement: Identify and implement process improvements to enhance productivity, reduce waste, and minimize defects. Troubleshooting: Troubleshoot and resolve production issues promptly and effectively. Data Analysis: Analyze production data to identify trends, bottlenecks, and areas for improvement. Process Capability Studies: Conduct process capability studies and statistical analysis to ensure processes meet performance requirements. Lean Manufacturing: Implement and manage lean manufacturing principles to optimize workflows and reduce waste. Quality Assurance: Collaborate with quality control teams to ensure products meet specifications and industry standards. Safety Compliance: Ensure processes comply with safety regulations and industry standards, conducting risk assessments and implementing safety protocols. FMEA: Conduct Failure Mode and Effects Analysis (FMEA) to identify potential problems and implement preventative measures. Cross-Functional Collaboration: Work closely with other departments, including engineering, production, and quality control, to ensure smooth operations. Supplier Management: Coordinate with suppliers to optimize raw material usage and ensure timely delivery. Communication: Communicate technical information to both technical and non-technical audiences, including management and stakeholders. Manufacturing Processes: Possess in-depth knowledge of manufacturing processes, materials, and equipment used in cookware production. Skill Sets Manufacturing Process, Tool Design, Trouble Shooting, SAP and QMS Job Location: Hubballi, Karnataka Qms, Sap, Manufacturing, Trouble - Shooting, Tool Design
Posted 12 hours ago
10.0 - 15.0 years
11 - 16 Lacs
Hubli
Work from Office
Requirements: Tool Design & Development The person will be handling a team of 2-3 people. Skills: Press tool Design Tool Trouble shooting. Trouble Shooting, Press Tools, Design Tool
Posted 12 hours ago
2.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
We are looking for a skilled and detail-oriented C#.NET Developer to join our engineering team focused on software development for semiconductor industry applications. The ideal candidate should have a strong background in C#.NET and experience working with complex systems, automation tools, or data-heavy applications. Familiarity with semiconductor tools or manufacturing processes is a plus. Design, develop, test, and maintain C#.NET applications used in semiconductor manufacturing or design workflows. Collaborate with cross-functional teams including hardware engineers, QA, and domain experts to deliver high-quality software. Implement new features, optimize performance, and maintain legacy codebases. Analyze user requirements and convert them into technical specifications. Ensure software meets industry and company quality standards. Provide support for deployment, troubleshooting, and end-user queries. Participate in code reviews, architecture discussions, and design reviews. Document software design, architecture, and user guides as needed. Familiarity with Object-Oriented Design and Design Patterns . Hands-on experience with multithreading , asynchronous programming , and data handling . Windows Application, Embedded, Semiconductor, C# Net
Posted 12 hours ago
5.0 - 10.0 years
9 - 13 Lacs
Vijayawada, Gandhinagar, Visakhapatnam
Work from Office
Manage data integrations into Adaptive Insights from NetSuite, Workday HCM, Salesforce and other source systems as appropriate, serve as primary point of contact for business and IT teams. Monitor deployment of additional cloud-based functionality/upgrades release by Workday/Adaptive, complete and coordinate testing and communication to key stakeholders. Manage business rules impacting calculations, allocations and repositories built within Adaptive insights for the purposes of facilitating the Company s annual budgeting exercise and recurring forecasts. Plan, review, and revise configurations and customizations to meet evolving business and operational needs. Develop, document, and implement policies, procedures, guidelines, and best practices to ensure data integrity and standardized end user processes. Troubleshoot intermittent data and/or break/fix issues. Maintain user permissions and role access. Analyze business requirements and translate them into effective & efficient application configuration Manage data integrations into Adaptive Insights from NetSuite, Workday HCM, Salesforce and other source systems as appropriate, serve as primary point of contact for business and IT teams. Monitor deployment of additional cloud-based functionality/upgrades release by Workday/Adaptive, complete and coordinate testing and communication to key stakeholders. Manage business rules impacting calculations, allocations and repositories built within Adaptive insights for the purposes of facilitating the Company s annual budgeting exercise and recurring forecasts. Plan, review, and revise configurations and customizations to meet evolving business and operational needs. Develop, document, and implement policies, procedures, guidelines, and best practices to ensure data integrity and standardized end user processes. Troubleshoot intermittent data and/or break/fix issues. Maintain user permissions and role access. Analyze business requirements and translate them into effective & efficient application configuration Workday Hcm, Adaptive Insights, Netsuite, Forecasting
Posted 12 hours ago
2.0 - 3.0 years
5 - 6 Lacs
Mohali
Work from Office
What We Offer: What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting user s application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2-3 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelor s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 12 hours ago
2.0 - 3.0 years
5 - 6 Lacs
Mumbai, Navi Mumbai
Work from Office
What We Offer: What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting user s application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2-3 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelor s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 12 hours ago
2.0 - 3.0 years
5 - 6 Lacs
Gurugram
Work from Office
What We Offer: What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting user s application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2-3 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelor s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 12 hours ago
0.0 - 2.0 years
1 - 5 Lacs
Surat
Work from Office
Overview: Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models. Responsibilities: Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. Product installation and provide troubleshooting support for devices. Perform site assessments and communicate device requirements to the remote team. Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. Coordinate with the remote team, providing detailed updates on activities conducted during site visits. Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration. Assist in ad hoc operational task, as required Requirements: Graduation /Diploma ( Science / ITI preferred) 0-2 years of field operations/ field sales experience from healthcare or hospital industry. Open to travel within the city .Open to working inside hospital wards and work in night shifts- occasionally as required. Good communication skills and fluency in local languages Prior experience of working with nurses/doctors is preferred Candidate should have basic understanding of operating a computer Vision & Mission Save Million lives with Health AI Dozee is India s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs. Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries . Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours. Videos - Science Behind Dozee : Ballistocardiography & Artificial Intelligence - 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study - Dozee saves life of a mother at home - Leading Healthcare Game changers work with Dozee I - I ntroducing Dozee VS - Dozee Shravan - A clinical grade RPM service Dozee in News: Bloomberg - Oct 21, 2024 From AI Beds to Remote ICUs, Startups are plugging Indias health Gaps News18Oct 26, 2024 Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Ups Shravan Analytics India MagazineOct 29, 2024 Dozee Harness AI for Personalised Patient Care ET HealthWorldSep 16, 2024 We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare? BW healthcareworldOct 29, 2024 Dozees AI-Powered System Predicts Patient Deterioration 16 Hours in Advance A tertiary care hospital study published in JMIR , validated Dozee s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance , and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes. A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee s automation can potentially save 2.5 hours of nursing time per shift , improving workflow efficiency and allowing more focus on patient care. A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer , and there was a 43% increase in time for direct patient care. Research by Sattva , an independent consulting firm, demonstrates Dozees substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives , reduce nurses time for vital checks by 80% , and decrease ICU average length of stay by 1.3 days. Key Highlights - Founded : October, 2015 - Founders : Mudit Dandwate, Gaurav Parchani - Headquarters : Bangalore, India | Houston, USA | Dubai, UAE - Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures - Stage : Series A+ - Team Strength : 280+ - Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home. - Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified Achievements: - Forbes India 30 under 30 - Forbes Asia 100 to Watch - Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech - BML Munjal Award for Business Excellence using Learning and Development - FICCI Digital Innovation in Healthcare Award - Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award. To know more about life@dozee, click here . Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics
Posted 12 hours ago
8.0 - 12.0 years
8 - 13 Lacs
Gurugram
Work from Office
About Us: Successive Digital is a global leader in full-service software development, serving clients worldwide. With a commitment to excellence and technical proficiency, Successive delivers exceptional digital solutions that empower businesses to thrive in the digital age. We hold expertise in the realm of web and mobile applications powered by Cloud, Data & AI, helping every business meet its unique needs and objectives. Our Expertise Includes: Consulting: We create competitive business and operations transformation strategies to help companies stay ahead of the digital curve. Cloud: We help businesses harness the advantage of digital and innovation with cohesive cloud services, including enterprise modernization and cloud-native solutions. CMS: We empower enterprise transformation with advanced technologies and methodologies, including headless solutions. Creative: We create brand stories by focusing on customer-centric design and best practices, allowing intuitive navigation and higher conversion rates. Commerce: We help with digitization, transformation, and supply chain reconfiguration to change the retail landscape by developing winning retail strategies that help businesses set and execute their strategy with processes and technology that scale as their eCommerce scale. Product Engineering: We help you deliver better customer experience and business outcomes by helping them customize their applications. Our team blends deep industry and technical expertise in product engineering that creates impact and increases operational efficiency. Industries we serve: Consumer Goods Media & Entertainment Government & Public Sector Retail & Commerce Agriculture Manufacturing Travel & Hospitality Healthcare & Lifesciences Chemical, Oil & Gas Transportation & Logistics Aerospace & Defence Automotive & Mobility Banking & Finance Who are we looking for: Qualification: B. Tech (CS-IT) / BCA /MCA Experience: 8-12 Years Location: Gurgaon/ Hyderabad/ Coimbatore/ Noida Core Responsibility Areas: Write clean, scalable code using .NET programming languages Write unit tests and drive code from those tests Remain up to date with the terminology, concepts and best practices for coding Contribute to architecture and software design with other team members Contribute to cloud design in Azure Create proof of concepts to prove assumptions Develop client displays and user interfaces Assist software personnel in handling project related work and other requirements Coordinate with other software professionals and developers What youll need: Familiarity with design patterns and pattern of enterprise application architecture Expert knowledge of SOLID principles 5+ years of development experience using C# Proven track record of software design from Test Driven Development Knowledge of at least one other OO language (e.g. C++, Java) and HTML5/CSS3 Familiarity with architecture styles/APIs (REST, gRPC) Understanding of Agile methodologies Strong attention to detail Excellent troubleshooting and communication skills Able to work well in a team setting Life at Successive: Successive has a culture of diverse, global teams who have a passion for collaboration and client service. We challenge, inspire, and develop each other, which empowers us to own our destinies and our careers. We extend our support in mentoring, and on-the-job development which helps you to achieve career success. We provide onsite opportunities as well (Our Global offices). We provide comprehensive benefits including Maternity and Paternity Leaves benefits and other paid leaves. We allow our talent to work on multiple technologies. We provide a Professional Development Program which helps you to develop your technical and behavioral skills and competencies. We ensure On-Time salaries which are above or at par with market standards. We have a well-defined Reward & Recognition process. We love fun and have team outings, parties, sports, and cultural events around the year. Follow us on: Website: https://successive.tech/ Facebook: https: / / www.facebook.com / Successivetech / LinkedIn: https: / / www.linkedin.com / company / successivedigital / You may write us or share your applications at: careers@successive.tech
Posted 12 hours ago
4.0 - 7.0 years
6 - 9 Lacs
Noida, Greater Noida
Work from Office
Analytical R&D Analyst I - TAPI Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva Search by Postal Code Area of Interest Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Analytical R&D Analyst I - TAPI Jun 18, 2025 Greater Noida, India, 201306 Who we are TAPI is the leading international supplier of active pharmaceutical ingredients (APIs). With the industrys broadest portfolio including over 350 API products. We are the go-to global supplier for APIs, supporting 80% of top 50 global pharmaceutical companies. We are proud of our reliable history in the generic API industry dating back over 80 years, and the fact we are considered to be one of the most trusted API suppliers, these enable TAPI to lead the industry, based on our experience, expertise, technologies, and exceptional customer service. Our employees are at the core of our success. Our Headquartered is in Israel, TAPI employs more than 4,000 professionals at 14 sites worldwide. Our state-of-the-art production facilities are located in Italy, Hungary, the Czech Republic, Croatia, Israel, Mexico and India. Our significant ongoing investment in R&D generates a steady flow of APIs, enabling timely introduction of new products to market. How you ll spend your day Excellent communication and with hands on experience. Having working experience of analytical method development/ validation for HPLC/GC test methods, from different markets. Troubleshooting/OOS investigations during validations. Having a good knowledge of HPLC, IR, UV, KF Titrator, Halogen Moisture analyzer, Polarimeter and wet analysis Having good knowledge of HPLC trouble shooting. Sound knowledge of Organic Chemistry & Spectroscopy. Having a good knowledge of HPLC Method development of API/RM/KSM and SM using various detector like Mass, IR, CAD, ELSD, UV-PDA and UV. Structure elucidation and Identification and characterization of APIs, known and unknown impurities and intermediates by various spectroscopy techniques. Data interpretation by NMR, Mass Spectrometer, DSC, TGA & FTIR Having a sound knowledge of Analytical method validation. Hands on experience of various Analytical Instruments-Coulometer, FT-IR, UV, Karl Fisher, Halogen Moisture Analyzer etc., sound knowledge of Organic Chemistry & Spectroscopy. Your experience and qualifications MSc (Organic chemistry/Analytical chemistry) 4- 7 years Already Working @TEVA? Teva s Equal Employment Opportunity Commitment
Posted 12 hours ago
4.0 - 8.0 years
7 - 8 Lacs
Hyderabad
Work from Office
Business Analytics Lead Analyst The job profile for this position is Business Analytics Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. The Customer Experience & Operations Enablement Analytics organization offers solutions that provide data, reporting, and actionable insights to internal/external business partners to improve customer experience, reduce cost, measure business performance, and inform business decisions. The Business Analytics Lead Analyst will be responsible for dashboard and report creation as well as the ability to pull data to meet adhoc measurement needs. The individual will be able to create prototypes of reporting needs and support manual report/scorecard creation where needed when automated dashboards are not feasible. The analytics lead analyst will be comfortable working directly with the Operations teams to learn about their process and where the data and reporting fits in. Looking for candidates that can work directly with operations team members to understand requirements and do their own development and testing. Responsibilities Include: Using SQL to write queries to answer questions and perform ETL tasks to create datasets. Work with business and technical leadership to understand requirements. Design to the requirements and document the designs Ability to write product-grade performant code for data extraction, transformations and loading using Spark, Py-Spark Do data modeling as needed for the requirements. Design, develop, and maintain data pipelines using Python ensuring scalability, reliability, and performance. Design and develop data pipeline architectures using Spark and related AWS Services. Develop and optimize data processing workflows using Databricks, ensuring efficient execution and resource utilization. Troubleshooting the issues, providing effective solutions and jobs monitoring in the production environment Participate in sprint planning sessions, refinement/story-grooming sessions, daily scrums, demos and retrospectives. Refactoring reporting to enhance performance, provide deeper insight, and answer questions. Updating project documents as well as status reports. Required Experience & Education: 5 - 8 years of relevant analytics experience Desired Experience: 4+ years of Experience in Databricks Strong development experience in Databricks, Spark, Py-Spark, Shell scripting, Teradata, MS SQL. Strong experience in writing complex and effective SQLs (using Teradata SQL, Hive SQL and Spark SQL) and Stored Procedures Excellent work experience on Databricks as Data Lake implementations Databricks (Delta Lake, Notebooks, Pipelines, cluster management, Azure/AWS Experience with Business Intelligence Software (Tableau, PowerBI, Looker, etc.) scripting language (Python, Powershell, VBA). Knowledge on Alteryx. Additional Skills: Experience in Jira and Confluence Excellent verbal, written and interpersonal communication skills a must. Problem-solving, consulting skills, teamwork, leadership, and creativity skills a must. Analytical mind with outstanding ability to collect and analyze data. Expertise in contact center or workforce planning operations preferred. Proficiency in Agile practices (Jira) preferred. About Evernorth Health Services
Posted 12 hours ago
7.0 - 9.0 years
20 - 25 Lacs
Pune
Work from Office
Responsibilities Requisition ID R-10362973 Date posted 06/18/2025 End Date 07/02/2025 City Pune State/Region Maharashtra Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Tech Lead, Software Development Engineering (Java Developer) Work Location - Pune Experience - 7-9 Years Skill - Java, Springboot, PL/SQL, Hibernate, Spring Data What does an outstanding Developer do at Fiserv? FDPOS Team is looking for talented Java Backend Developer to join our Development team. The ability to think tactically as well as strategically and to articulate your expectations to a mixed team of engineers, senior level developers is critical to the success in this role. In addition to these important skills, it is imperative that you can summarize technical issues relating to software implementation, function, and upgrades and to prepare written and verbal updates to senior level management. This is a hands-on technical role and will resolve all technical issues within lower and upper environments and making recommendation for performance and capacity improvements. Additionally, you will focus using analytical and troubleshooting skills to provide project participation, support continuity, and rotating on-call escalation. Teamwork and creativity are essential to this role. As a go-to point of escalation, you will be challenged with resolving client impacting issues in a fast-paced environment. What you will do: Application Development in Java, Spring, Spring Boot, PL/SQL on Linux platform Build reactive UI based applications based off Angular Build high performance low-latency enterprise grade APIs to enable real-time data processing, with direct impact on revenue generation streams. Active participation in agile (Scrum) deployment team activities Partnering with business and technical SMEs to understand relevant data, analyze and perform necessary deep dive to solve given business problem, summarize and present key findings. Learning and mastering the payment card processing business domain and our systems Participate in all Production Support activities during incidents and outages. Continuously improve our infrastructure to be easy to deploy, scalable, secure and fault tolerant. Participate in capacity planning, tuning systems stability, provisioning, performance, and scaling of the application infrastructure. What you will need to have: Bachelor s degree required; relevant, equivalent 10+ years of work experience Strong hands-on experience with Java, Spring, Spring Boot, SQL on Linux platform Strong hands-on experience with JPA, Hibernate, Spring Data Good understanding of HTML, CSS Good understanding of Git based workflow and repositories like Gitlab/BitBucket Good understanding of working with OpenAPI 2/3 specifications Good understanding of building secure applications and using tools like Fortify/Sonar Strong technical experience with Linux What would be nice/great to have: Basic understanding of Typescript & Angular Experience with Cloud platforms like AWS and cloud migration Agile development environment Continuous Integration / Continuous Delivery Gitlab/Harness deployments and pipelines Collaboration platforms such as JIRA, Confluence Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook
Posted 12 hours ago
3.0 - 6.0 years
8 - 9 Lacs
Chennai
Work from Office
Responsibilities Requisition ID R-10361860 Date posted 06/19/2025 End Date 06/30/2025 City Chennai State/Region Tamil Nadu Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Professional, Application Support Ke y Responsibilities Identifying, diagnosing, and resolving application issues reported by clients / users by providing 24/7 support services Working with development, infrastructure, and other teams to investigate complex issues and implement solutions Maintaining detailed records of issues, resolutions, and troubleshooting procedures. Identifying the underlying causes of issues to prevent recurrence Ensuring the smooth functioning of the application by installing updates, patches, and configuration changes. Configuration changes to support batch processing Contributing to the development and maintenance of a knowledge base for issue resolution and troubleshooting. Application Support duties will be required both within normal working hours and outside normal working hours (on a rostered on-call basis) Skills / Experience / Competencies Oracle PL/SQL hands-on experience for minimum of 3-6 years Knowledge of UNIX shell scripting, Linux, Windows, and Microsoft Office applications Application Support Experience minimum of 5 years. Extensive exposure to ITIL V3 standards. Knowledge in KAFKA and API related environments. Strong analytical, verbal and written communication skills (English) and Quality focused Advanced problem-solving skills, proven ability to think logically and effective time management Ability to work under pressure to tight deadlines, with a drive and commitment to delivery Problem Management and ITSM Processes: Provides input into problem management, follows ITSM processes to maintain SLA and SLO, and facilitates decision-making for change requests. Good to have: DevOps tools, Control-M, TOAD/SQL plus GIT repository exposure Additional interpreter language skills like Perl or Python adds value to the role. Knowledge in core JAVA, springboot. Previous experience in credit card/payments/merchant acquiring industry preferable. Control-M batch jobs scheduler TOAD/SQL plus Exposure to change control processes within a systems environment an advantage Bankworks (this is desired but not essential) Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook
Posted 12 hours ago
5.0 - 8.0 years
16 - 18 Lacs
Noida
Work from Office
Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences. We re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Campaign Manager - Advertising Cloud You will be proficient in planning, launching, optimizing, troubleshooting, and analyzing Display & Video advertising campaigns in the platform. This knowledge will be used to support our internal client teams in building successful relationships with the leading brands and advertisers of the world. What youll do: Strategize & plan daily production tasks (campaign set up, launch, tracking & optimization) Identifies trends in data to drive optimization strategies Runs campaign calendar, performance & strategic business reviews, and contractual discussions with clients The primary point of contact for clients and internal teams on all aspects and channels of the Ad Cloud, and on the wider programmatic industry including competitive landscape and positioning Understand, evangelize, and apply Ad Cloud sales plays and use cases, especially related to Adobe Analytics and Adobe Audience Manager, Support integration efforts where applicable Work with regional Client Partners to develop efficient prioritization plans Accountable for meeting/exceeding client needs, issues management and resolution, and customer concern Able to independently drive medium to large projects/initiatives from inception through completion Executes day to day production tasks (campaign set up, launch, tracking & optimization) Completes QA and all production procedures accurately Analyzes performance metrics and proactively optimizes campaigns to increase performance Identifies trends in data to drive optimization strategies Manages campaign calendar, trafficking assets, screenshots, billing, and related pre/post launch processes Contribute to company initiatives, processes, and rollouts Business Reporting What youll need to be successful: Technical Skills Intermediate/Advanced Microsoft Excel skills. More specifically, it will be important to have in depth knowledge on the following Excel features (but not limited to): VLOOKUP s, basic formulas like sum, sum if, if error, etc. Pivot Tables and Graphs Macros Intermediate/Advanced Microsoft Presentation and ability to create new infographics to create/present business/performance reviews Digital Marketing Skills Strong understanding of the Search & Display Advertising Ecosystem; experience working on Ad networks (AdWords/Bing/GDN/DV360/Trade Desk); Familiarity with ad servers, rich media vendors, RTB/Programmatic buying experience a plus: Set up Search & Display campaigns via Adobe s propriety application and trafficking them to the appropriate targeting to achieve delivery for desired performance. Hands-on experience in driving campaign set-up, monitoring, analysis and making recommendations for optimization. Interact with account managers, engineers and partners on various ops projects and work in partnership with internal and offshore teams to execute display campaigns. Monitor performance and budget pacing on daily basis to drive performance and take appropriate steps to avoid over/under delivery with collaboration with Account Management team and client. Responsible for optimization, along with quality assurance, during pre- launch stage, to ensure successful onboarding of advertisers. Should have experience in strategizing and defining the best practices for display advertising campaigns and solid understanding of user retargeting and third-party tags. Business Skills Demonstrated ability to learn quickly, be a team player, and manage change effectively. Experience presenting in front of groups. Solid understanding of general business models, concepts, and strategies Motivated self-starter capable of taking initiative and negotiating tough situations Basic project management and excellent communication skills 5-8 years of relevant work experience .
Posted 12 hours ago
4.0 - 9.0 years
6 - 10 Lacs
Pune
Work from Office
In this role, you will: Successfully develop and deliver products, product lines, and solutions, using Assembler and C Design, code, and fix defects of increasingly complex, multi-tier software solutions. Produce a range of high-quality design options, reflecting a wide breadth of technical knowledge and insight. Evaluate new technologies/innovations and processes that could impact products/solutions including 3rd party releases. Work directly with global clients on complex product issues/escalations. To ensure youre set up for success, you will bring the following skillset & experience: Around 4 years of experience working with mainframe applications in an IBM z/OS environment. Hands-on experience with key technologies like Assembler, JCL, VSAM, ISPF, SDSF, and JES2/3. Familiarity with at least one database system such as IMS or DB2, preferably in an Agile setting. Good understanding of diagnostics, debugging, and troubleshooting mainframe issues. Experience using Agile methods and tools like JIRA for project tracking. Ability to write clear and concise technical documentation for applications and features. Strong problem-solving, communication, and team collaboration skills. Basic understanding of the software development lifecycle. Preferred/Desirable Skills (Nice to Have): Some exposure to SMP/E or z/OSMF. Familiarity with IBM terms like PTF and APAR. Interest or experience in Java development on z/OS.
Posted 12 hours ago
2.0 - 7.0 years
9 - 13 Lacs
Pune
Work from Office
You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 2+ years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).
Posted 12 hours ago
1.0 - 5.0 years
3 - 4 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
International Voice Process Provide technical support and troubleshoot through calls and remote access 5 days working Rotational shifts Salary up to 6LPA Need 1 year experience in Technical process Contact- Ishita - 9529411055 Pragati- 9696837450
Posted 13 hours ago
1.0 - 5.0 years
3 - 4 Lacs
Pune, Bengaluru
Work from Office
International voice process (Technical support) Need to resolve technical issues of customers through calls and remote. 5 days working Rotational shifts Need 1 year experience technical support process Contact- Ishita - 9529411055 Pragati-9696837450
Posted 13 hours ago
5.0 - 10.0 years
8 - 15 Lacs
Pune
Work from Office
BMC is looking for a Customer Success Specialist - (Mainframes) is responsible for ensuring the success of BMC Mainframe customers. The CSS will bring BMC best ideas, innovations, and capabilities to our portfolio of customers and match these to the customers business goals, driving greater business value and executive alignment between BMC and the Customer. As a CSS, you will be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation. The end result is increased customer satisfaction, retention and expansion of the BMC footprint. In addition to the business process and change management skills needed for the role, the CSS should possess mainframe functional or IT expertise in combination with exceptional customer management experience at the C-level. Working closely with the entire account team to drive the customer relationship and alignment at all levels in order to execute the overall account strategy is key to your success. You will also serve as an escalation point for issues that impact the customers success and drive risk mitigation. CSSs are required to maintain strong working relationships with other BMC customer facing personnel in the Sales, Services, Engineering, Marketing and Product Management eco systemswith the goal of owning the post-sale strategy. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: As the Customer Success Specialist, you ensure that customers derive maximum value from their investment, utilize all their licenses, identify new opportunities, and collaborate with sales teams to ensure growth attainment and increased footprint. Mentor and foster a working collaboration between customers, other BMC functions and partners. Ensure customer renewal and drive the growth of customer advocates. Partner with Sales to manage assigned accounts to ensure customer success with BMC. Partner with the customer to establish a transformational Business Roadmap/Blueprint to ensure achievement of business goals. Develop a comprehensive understanding of the customers industry business challenges and objectives to appropriately map Helix ITSM features and associated business benefits to address their needs. Play a fundamental part in helping your customers establish and manage their Change Management/Governance/Centre of Excellence programs. Identify risks to the customer achieving their stated business goals and developing a risk mitigation plan. Serve as a customer advocate in driving industry best practices and the evolution of BMC product and platform functionality, courses and administrative services integral to the customer's success. Develop and maintain long-term relationships with stakeholders in your account portfolio by networking between customers, partners and BMC. Contribute thought leadership and best practice, both internally and externally, around business transformation. Work with the other areas within Customer Success and BMC to develop and deliver repeatable processes and solution outcomes that improve the overall customer experience. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimize customer attrition. To ensure youre set up for success, you will bring the following skillset & experience: Strong communication (verbal & written) and customer handling skills. Proven problem-solving, analytical, and organizational/time management abilities. Ability to multitask and manage complex, senior-level IT/business accounts. Experience leading executive meetings/workshops and handling diverse portfolio engagements (1 weekseveral months). Quick learner with expertise in customer support tools/resources. BS in Computer Systems or related field OR equivalent programming experience. 5+ years in z/OS systems or major subsystems (STORAGE, IMS, CICS, DB2). Experience with AMI Monitor for CICS, AMI Auto Operator, or Mainview products. Proficiency in IBM utilities, RACF commands, REXX coding. 5+ years in Windows/Unix/Linux OS management, networking, security, and SIEM tools. Strong understanding of networking and security concepts. Excellent diagnostics, debugging, and troubleshooting skills. Whilst these are nice to have, our team can help you develop in the following skills: Experience with Splunk Enterprise, batch files, and programming (C, C++, C#, Python, JavaScript preferred). Ability to understand and write Assembler helpful, but not essential
Posted 13 hours ago
2.0 - 7.0 years
6 - 11 Lacs
Pune
Work from Office
BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 2+ years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).
Posted 13 hours ago
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The troubleshooting job market in India is growing rapidly as more companies are integrating complex technologies into their operations. Troubleshooting professionals play a crucial role in identifying and resolving technical issues to ensure smooth functioning of various systems and applications. If you are considering a career in troubleshooting, here is a comprehensive guide to help you navigate the job landscape in India.
These major cities are known for their thriving IT industries and offer numerous opportunities for troubleshooting professionals.
The salary range for troubleshooting professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 10 lakhs per annum.
In the field of troubleshooting, career progression typically follows a path from Junior Troubleshooter to Senior Troubleshooter to Troubleshooting Lead. As professionals gain experience and expertise, they may also move into specialized roles such as Network Troubleshooter or System Troubleshooter.
In addition to troubleshooting skills, professionals in this field are often expected to have knowledge of programming languages, networking concepts, and system administration. Strong analytical skills, problem-solving abilities, and attention to detail are also crucial for success in troubleshooting roles.
As you embark on your journey to explore troubleshooting jobs in India, remember to prepare thoroughly for interviews by honing your technical skills and practicing common troubleshooting scenarios. By showcasing your expertise and problem-solving abilities confidently, you can stand out as a valuable candidate in the competitive job market. Good luck with your job search!
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