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3.0 years

2 - 5 Lacs

Hyderābād

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India - Hyderabad JOB ID: R-206573 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 20, 2025 CATEGORY: Regulatory Position Overview In this crucial role, you will oversee the planning and execution of global labeling compliance initiatives for our portfolio, working cross-functionally to ensure all labeling activities meet regulatory, quality, and operational standards. As a Senior Manager, you will lead a dedicated team of labeling professionals, drive continuous improvement, and serve as a key liaison between regional and global stakeholders. Your leadership will ensure timely and accurate labeling deliverables across multiple markets, positioning our organization at the forefront of compliance and innovation in the biotech industry. Key Responsibilities 1. Leadership & Team Management Manage and develop a team of labeling specialists, providing direction, mentorship, and performance feedback to encourage professional growth. Foster a collaborative environment by guiding cross-functional teams to meet global labeling objectives and deliverables. Set clear goals and priorities for the labeling team, ensuring alignment with broader Regulatory Affairs and organizational strategies. 2. Labeling Planning & Execution Oversee end-to-end labeling projects, from content creation and revisions to final implementation, ensuring on-time, in-full delivery. Coordinate across functions (e.g., Regulatory Affairs, Quality, Operations, Supply Chain) and regions to manage complex labeling changes and meet international requirements. Develop robust project plans with timelines, milestones, and resources, proactively identifying and mitigating potential risks or delays. 3. Compliance & Inspection Readiness Ensure alignment with global regulatory requirements and company standards, maintaining consistent inspection readiness. Implement effective controls for tracking, auditing, and updating labeling content, ensuring accurate and compliant product information. Collaborate with quality assurance teams to address and close any compliance gaps or findings from audits. 4. Stakeholder Management Manage relationships with translation and artwork vendors, defining clear Service Level Agreements (SLAs) and key performance indicators. Communicate effectively with global teams, regional affiliates, and third-party partners to maintain transparency and drive successful outcomes. 5. Continuous Improvement & Systems Optimization Identify opportunities to enhance labeling workflows and processes, driving efficiencies and cost savings without compromising quality. Leverage technology (e.g., Labeling Management Systems) to improve labeling accuracy, data integrity, and cross-functional visibility. Champion best practices by developing SOPs, work instructions, and training materials to embed quality and compliance in all labeling activities. Basic Qualifications: Doctorate degree and 3 years of Pharmaceutical, Regulatory, or Quality Management experience OR Master’s degree and 8 to 12 years of Pharmaceutical, Regulatory, or Quality Management experience OR Bachelor’s degree and 12 to 14 years of Pharmaceutical, Regulatory, or Quality Management experience OR Diploma and 16 to 18 years of Pharmaceutical, Regulatory, or Quality Management experience Preferred Qualifications Experience with electronic Labeling Management Systems (e.g., Veeva Vault). Proficiency in project management and vendor oversight, ideally within a global or matrixed organization. Solid understanding of global regulatory labeling requirements, including US, EU, and emerging markets. Strong analytical skills for troubleshooting, process mapping, and continuous improvement initiatives. Excellent communication and interpersonal skills, with the ability to influence and build relationships across diverse teams.

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8.0 years

6 - 9 Lacs

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Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. Job Summary: We are seeking an experienced Senior Oracle SCM Functional Consultant with strong functional expertise in Order Management (OM), Inventory (INV), and Purchasing (PO) modules and proven experience in Production Support. The ideal candidate will provide day-to-day support for Oracle SCM applications, work closely with business users to resolve issues, and ensure the stability and performance of SCM operations in a live production environment. Key Responsibilities: Provide functional production support for Oracle SCM modules: Manufacturing, Order Management, Inventory, and Purchasing. Monitor and resolve user tickets, incidents, and service requests in a timely manner. Perform root cause analysis and implement permanent fixes for recurring issues. Handle month-end, quarter-end, and year-end support activities related to SCM modules. Collaborate with technical teams to resolve integration and interface-related issues. Identify process improvement opportunities and recommend configuration or process changes. Support enhancements, patch testing, and Oracle upgrades. Document issue resolutions, FAQs, and knowledge articles to enhance support quality. Engage with Oracle Support (SRs) for issue resolution when needed. Ensure business continuity by proactively monitoring system performance and functionality. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Engineering, Supply Chain, or equivalent. 8+ years of functional experience in Oracle SCM modules (OM, INV, PO). 2+ years of hands-on production support experience in Oracle E-Business Suite (R12) and/or Oracle Fusion SCM. Strong understanding of Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes. Ability to analyze and troubleshoot functional issues quickly and effectively. Familiarity with ticketing tools like ServiceNow, Remedy, or Jira. Strong communication and interpersonal skills to interact with end-users and IT teams. Experience working in an SLA-driven support environment. Preferred Qualifications: Oracle SCM Cloud or EBS certification is a plus. Exposure to workflow and personalization/debugging tools. Knowledge of SQL for data analysis and issue troubleshooting. Familiarity with ITIL or other support methodologies. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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3.0 years

1 - 3 Lacs

Hyderābād

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Overview: Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer to support the very successful growth of our businesses across Hyderabad. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances. As Field Service Engineer, you are an ambassador of Waters and will bring to the market Waters’ products and services. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets. Responsibilities: Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, HPLC/UPLC, Informatics) Establish and maintain effective relationships with external and internal customers ensuring their success Manage customer expectations, by communicating work performed and providing follow up plan if needed Ensure customer compliance regulations are followed Deliver system level training at customer sites Manage service inventory according to Waters policies Issue field service reports daily to document work performed Maintain sound knowledge regarding the technology and customers' application demands Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales Ensure that quality system procedures and Health & Safety standards are adhered to at all times Qualifications: Education: Bachelors/Masters Degree in Chemistry or Biology, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education Experience: 3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous Waters product suite (LC, HPLC/UPLC, Informatics) Ability to perform effective system level troubleshooting Understanding of the scientific application workflow along with the scientific software systems (CDS) Skills: Must possess a strong customer focus Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs Personal sense of integrity Effective time management skills System level approach to problem solving Analytical mindset with a strong drive to resolve open issues Excellent verbal and written communication skills Travel: This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training. Company Description: Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

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4.0 years

7 - 9 Lacs

Hyderābād

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Minimum qualifications: Bachelor’s degree in Computer Science or equivalent practical experience. 4 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python). 4 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, HTTP, etc.). Experience in technical troubleshooting, and managing internal/external partners or customers. Preferred qualifications: Master’s degree in Engineering, Computer Science, Business, or a related field. Experience working with database technologies (e.g., SQL, NoSQL). Experience working with systems (e.g., Linux, Unix, Windows). Experience with payments systems. Experience in a problem-solving role such as Business Intelligence, Data Analytics, or Statistics. About the job Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Analyze and resolve complex pre and post launch technical problems on partner integrations. Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development (both new and ongoing) and deployment of these tools internally and with Engineering. Collaborate with Engineering teams to implement tools to improve troubleshooting efficiency and the end user experience. Support technical integrations with partners, testing, advocate for new product features, and ensure the prompt and proper resolution of technical challenges. Scale support of partner integrations (both new and ongoing) by providing the necessary documentation and technical guidance and training to our technical scaled operations. Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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15.0 years

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New Delhi, Delhi, India

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Company Description Please enter details here. Role Description This is a full-time on-site role located in New Delhi for a Senior Zoho Developer. The Senior Zoho Developer will be responsible for developing, customizing, and implementing Zoho applications to meet the organization's needs. They will also be involved in troubleshooting, optimizing system performance, and integrating Zoho applications with other systems. Qualifications Zoho CRM, Zoho Creator, and Zoho Analytics skills Experience in developing, customizing, and implementing Zoho applications Integration skills for connecting Zoho applications with other systems Strong problem-solving and troubleshooting abilities Excellent communication and teamwork skills Ability to work effectively in a fast-paced environment Bachelor's degree in Computer Science, Engineering, or related field Zoho certifications are a plus Why Aimlay? 15+ years of excellence in educational counseling Opportunity to empower working professionals balancing careers and education Innovative, tech-forward work environment Supportive community valuing mentorship and growth How to Apply: Send your updated resume to ashish.saini@aimlay.com Call/WhatsApp 9899891683

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0 years

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Would you like to: Work on highly visible demos that impact the success of the Oracle Applications business? Be one of the first to work at the leading edge of our products? Create innovative solutions to complex requirements? As a member of the Demo Support Organization, your focus is to deliver pre-sales support and solutions to the Oracle Sales teams while serving as an advocate for their demo needs. This involves resolving pre-sales demo issues while working closely with global sales consultant teams. A primary point of contact for their pre-sales demo issues, you are responsible for Support and providing advice and assistance to internal Oracle Sales team on diverse demo situations and escalated issues. Desired Profile: Strong Customer Service Orientation Excellent written and oral communications skills. Great team player and able to work and collaborate across global teams. Out of box thinker who has an eye for detail, brings immense drive and a new perspective to problem solving. Results orientation, you will not be satisfied until the job is done with the right quality. Ability to work within virtual teams; to get a specific job done often requires working together with many colleagues spread out across different countries. Self-motivated, you have the natural drive to learn and pick up new challenges. Always looking to raise the bar of own skills and competencies. Career Level - IC4 As a Principal Support Engineer, you will offer strategic Functional and technical support to assure the highest level of pre-sales support. Expert in ERP domain working as part of a global support engineering team. Expert in troubleshooting functional and technical application issues, providing innovative solutions to product, and demo content gaps. Work closely with the Demo Engineering teams to ensure demo flow issues are resolved well in advance of the actual demo. Coordinate and host demo advisory calls providing demo solution advice around setup, configuration, and integrations for ERP Cloud demos. Participate in and identify key issues during demo release testing, providing feedback and recommendations to demo engineering to help improve the quality of the demo content. Excellent Customer Service Orientation, working closely with pre-sales consultants globally to help them design and configure compelling demo solutions. Pro-active involvement in the global ERP community. Co-ordinate and host Transfers of Information (TOIs) and identify demo collateral for areas of ownership. Inspire and mentor junior members of the global ERP support engineering team. Create high quality Knowledge articles that helps pre-sales team to proactively fix their demo issues.

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2.0 years

4 - 6 Lacs

Hyderābād

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Job Description: Essential Job Functions: Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to infrastructure projects and tasks under supervision. Participate in the monitoring and basic troubleshooting of infrastructure systems. Work with the team to address infrastructure-related challenges and meet departmental needs. Support the development of infrastructure documentation, including incident logs and records. Continue to develop and enhance technical skills. Apply problem-solving abilities to address infrastructure issues. Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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0 years

5 - 6 Lacs

Hyderābād

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant – Messaging Engineer Responsibilities Provide first-level support for Exchange Online issues such as email access, delivery failures, and mailbox settings. Assist with basic DNS troubleshooting and domain configurations. Support Cloudflare-related tasks including DNS record updates and SSL settings under supervision. Respond to incidents and requests related to user identity and access management (IAM), including account lockouts and MFA. Support certificate renewal tracking and assist with installations on Windows systems. Provide end-user support for Windows desktop environments including performance issues, logon problems, and profile corruption. Assist in Windows patch deployment and basic troubleshooting of patch failures. Log all incidents and service requests in the ITSM system, ensuring SLA adherence. Escalate unresolved or complex issues to L2/L3 with proper documentation. Maintain and update SOPs and contribute to the internal knowledge base. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Qualifications/ Skills Bachelor’s degree in IT, Computer Science, or a related field (or equivalent work experience). Exp in technical support or service desk role. Basic knowledge of Exchange Online (O365) email configuration and support. Understanding of DNS concepts and ability to identify resolution issues. Familiarity with Cloudflare DNS and basic web performance/security settings. Experience with user identity support including Active Directory, Azure AD, and MFA. Knowledge of certificate management lifecycle (basic level). Hands-on experience supporting Windows 10/11 desktop environments. Exposure to Windows patching tools like WSUS, SCCM, or Intune. Strong problem-solving and documentation skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 5:25:11 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

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0 years

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant Oracle Apex developer In this role you will be responsible for designing, developing, and maintaining web applications using Oracle APEX. You will collaborate with cross-functional teams to gather requirements, design user-friendly interfaces, and deliver high-quality software solutions. Suggesting application design enhancements and new product features. Evaluate new technology options, recommending the adoption of new technologies into the solution Responsibilities Design and maintain custom Oracle applications using Oracle Apex to meet business needs Develop and manage database objects, queries, and PL/SQL code to support APEX applications. Expertise in developing Apex Applications and UI using features like Interactive Reports, Grids, Dropdown, CSS, JavaScript Development of dynamic reports within the Oracle APEX environment, using APEX reporting tools, BI Publisher or Oracle Reports. Develop scripts in SQL, PLSQL for data conversion, data migration and integrations Responsible for the integration of third-party APEX Plugins and JavaScript libraries Perform requirements analysis, development, design, test, and deployment of Oracle applications Maintain existing features, troubleshooting bugs and resolve ad-hoc requests Should have been part of support projects resolving production issues under a SLA guided environment. Adhere to the timeline and focus on delivery with good quality Qualifications we seek in you! Minimum Qualifications/skills B-Tech or MCA Proficiency in Oracle APEX, SQL, PL/SQL, HTML, CSS, and JavaScript Experience in Oracle SQL / Oracle PL/SQL programming Knowledge of Industry Best Practice Design in Oracle APEX Experience in managing web page layouts with APEX templates and themes Experience integrating REST APIs into APEX applications. Oracle Database performance and tuning. Knowledge of APEX Plug-in development. Preferred Qualifications/ Skills Knowledge in JSON/REST web services, JavaScript templates, node.js would be added advantage Knowledge of Web application security / Data security Capacity to embrace changes, adapt to new technologies Hands on experience on Trouble shooting of production support issues around Application engine process failures, integration issues, debugging code and providing permanent resolution for the same. Strong collaboration and teamwork skills necessary Self-starter and motivated with ability to work in a fast-paced Rapid Application Development environment Knowledge of application domain Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 12:38:10 PM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

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7.0 years

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Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Marketing Title. In this role, you will: Perform installation, configuration, and administration of SAS platforms across Linux environments. Manage upgrades, patches, backup, and recovery processes. Monitor and optimize SAS environment performance and resource usage. Collaborate with DevOps teams to automate deployment and integration pipelines. Handle user management, security policies, and permissions in SAS. Lead infrastructure support initiatives and resolve production issues independently. Provide 24/7 support and act as the primary contact for SAS-related incidents. Document architecture, processes, and procedures for audits and internal use. Support high-availability and disaster recovery planning. Requirements To be successful in this role, you should meet the following requirements : Minimum 7+ years of experience in SAS administration. SAS Certified Administrator – mandatory. Expertise in Linux system administration and shell scripting. Hands-on experience with DevOps tools (Git, Jenkins, Ansible, etc.). Strong troubleshooting and problem-solving skills. Ability to lead activities independently with minimal supervision. Excellent communication and documentation skills. Experience supporting 24x7 environments with on-call rotations. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

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0 years

2 - 3 Lacs

India

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Key Responsibilities of an HVAC Technician: Installation: Installing new HVAC systems and components, interpreting blueprints, and adhering to safety regulations. Maintenance: Performing routine maintenance, including cleaning, inspecting, lubricating, and ensuring proper refrigerant levels. Repair: Diagnosing and repairing HVAC systems and components, replacing faulty parts, and troubleshooting electrical and mechanical issues. Customer Service: Communicating with customers about system performance, providing recommendations, and explaining maintenance procedures. Documentation: Maintaining accurate records of work performed, including service reports, work orders, and maintenance logs. Problem Solving: Identifying and resolving issues with HVAC systems, ensuring optimal performance and energy efficiency. Compliance: Adhering to industry standards, safety regulations (like OSHA), and appliance standards. Job Type: Full-time Pay: ₹18,086.00 - ₹26,463.48 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

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6.0 years

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India

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Sr. Fullstack Software Engineer - INDIA Onsite 5 days – Hyderabad Description Required Skills & Experience Bachelor’s Degree in Computer Science or related field A minimum of 6+ years of experience in software design and development Deep understanding of Computer Science fundamentals Strong development, debugging, automated unit testing and troubleshooting skills Excellent written, verbal communication skills. Able to work in teams and collaborative fashion. Languages/Technologies: Fullstack (50/50) but fine with any split § Golang Microservices - backend § Java Script, React, Typescript, NodeJS - frontend § Docker, Kubernetes § GCP - cloud experience (only GPC) § GIT/JIRA/Helm/Scripting § Operating Systems: Linux Nice to Have Skills & Experience Database Design experience MQTT Message broker Performance Optimization Agile Scrum methodologies Experience with continuous integration systems like Jenkins/Harness Deep knowledge and understanding to create secure solutions by design Experience with multi-threaded backend environments with concurrent users Experience with tools or practices like: Perl, Bash Cloud Native Development DevOps Test Automation Knowledge of software development standards and protocols: PCI, Secure development Job Description The focus of the role is to develop next generation of self-service applications, enhance existing solution. One of the key tenets of the team is to be customer focused. Design and Develop high quality software which meets requirements, promotes re-use of software components, and facilitates ease of support. Diagnose, isolate, and implement remedies for system failures caused by errors in software code. Provide input and technical content for technical documentation, user help materials and customer training. Conduct unit tests, track problems, and implement changes to ensure adherence to test plan and functional/non functional requirements Participates in code review sessions. Create best estimates of their own work efforts. Analyze, design and implement software mechanisms to improve code stability, performance, and re-usability. Participates and leads code review sessions. Identifies and implements process improvements in Engineering practices. Participates with industry groups, stays current with technology and industry trends, disseminates knowledge to team members, forms best practices. (Retail and Self-service Retail Industry groups) Communicate with Solution Management and other internal teams. Participates in cross-functional collaboration within the organization. Job Type: Full-time Pay: ₹106,496.28 - ₹1,500,000.00 per year Location Type: In-person Schedule: Monday to Friday Work Location: In person Speak with the employer +91 9912133553

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5.0 years

4 - 8 Lacs

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Job Title: Technician – Static Equipment Location: Libya Job Type: Full-Time | Immediate Departure Industry: Oil & Gas / Engineering Services Experience Required: Minimum 5+ Years Job Summary: We are urgently hiring an experienced Static Equipment Technician to join our team in Libya. The ideal candidate will have hands-on expertise in maintaining, inspecting, and repairing various types of static equipment such as pressure vessels, heat exchangers, tanks, and pipelines. A strong focus on safety, preventive maintenance, and technical documentation is essential. Key Responsibilities: Maintenance & Repair Perform routine maintenance such as fluid changes, lubrication, and cleaning. Diagnose and repair equipment malfunctions; replace or restore damaged components. Troubleshooting & Preventive Maintenance Identify root causes of issues and implement timely corrective actions. Adhere to preventive maintenance schedules to reduce unplanned downtime. Inspection & Documentation Conduct regular inspections of static equipment for early issue detection. Maintain accurate records of inspections, repairs, and maintenance activities. Safety & Compliance Follow all safety guidelines and procedures during maintenance and repair tasks. Team Collaboration Coordinate with engineers, supervisors, and fellow technicians to support smooth operations. Job Type: Full-time Pay: ₹40,000.00 - ₹70,545.06 per month Benefits: Health insurance Schedule: Day shift Work Location: In person

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30.0 years

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Durgapur, West Bengal, India

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Company Overview Pinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive swift career growth with Pinnaclites! Website: https://pinnacleinfotech.com/ Job Title: IT Support Engineer / Sr. Support Engineer Location: Durgapur Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 3-5 years of experience in IT support, helpdesk, or system administration. Department: IT Support / IT Services Reports To: IT Manager / IT Head Employment Type: Full-time Job Summary: The IT Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. They will diagnose and resolve technical issues, ensure optimal IT system performance, and support end-users in a timely and professional manner. Key Responsibilities: 1. Technical Support & Troubleshooting: Provide first line and second-line support for hardware, software, and network issues. Diagnose and resolve technical problems related to desktops, laptops, servers, and peripherals. ( Windows Server, Active Directory, DHCP, and DNS configurations) Troubleshoot and resolve network-related issues (LAN, WAN, Wi-Fi, VPN, Firewall). Assist employees with issues related to operating systems (Windows, macOS, Linux). Support end-users with application-related issues, including Microsoft Office 365, email, and other business software ( BIM applications ) Monitor server performance, system logs, and security alerts to proactively address IT issues. 2. System Administration & Maintenance: Install, configure, and maintain hardware, operating systems, and applications. Perform system updates, patches, and security configurations. Ensure data backup and recovery processes are properly implemented and maintained. Maintain IT inventory, including tracking hardware and software licenses. 3. Network & Security: Assist in maintaining network infrastructure, including routers, switches, firewalls, and access points. Monitor network security and performance, addressing potential vulnerabilities. Manage and configure VPNs, access control, and security policies. Assist in enforcing IT security best practices, including antivirus deployment and endpoint protection. 4. User Support & Training: Respond to IT support requests via phone, email, or ticketing system. Provide technical guidance and training to employees on IT best practices. Document troubleshooting steps and solutions in the IT knowledge base. 5. IT Infrastructure & Project Support: Assist in setting up new workstations, servers, and IT equipment. Support IT infrastructure projects such as upgrades, migrations, and system rollouts. Collaborate with vendors and external support teams for issue resolution. Required Skills: Technical Skills: Strong troubleshooting skills for hardware, software, and network issues. Added advantage if candidate can troubleshoot and resolve issues related to Revit API, Tandem, iTwin , and other BIM collaboration platforms. Knowledge of Windows Server, Active Directory, and Office 365 administration. Experience with networking concepts (IP addressing, DNS, DHCP, VLANs, etc.). Basic knowledge of cloud platforms (Azure, AWS, or Google Cloud) is a plus. Familiarity with IT ticketing systems like ServiceNow, JIRA, or Zendesk. Soft Skills: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving and analytical thinking abilities. Ability to handle multiple tasks and prioritize work effectively. Preferred Certifications (Optional but a Plus): Any network product certification ITIL Foundation Certification Work Environment & Conditions: May require occasional travel to different office locations. On-call support may be required during critical system issues. Interested candidates, please share your resume at sunitas@pinnacleinfotech.com

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8.0 years

0 Lacs

India

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Primary Responsibilities Installation, configuration, maintenance, debugging and resolving FIX (Appia, TradeScope, QuickFIX) and SWIFT Alliance product implementations on Linux. Maintain stability of the production environment. · Provide advanced production support and assistance to development staff in troubleshooting application issues with respect to the use of FIX, SWIFT and Linux. Perform root cause analysis. · Provide immediate support for production Appia, QuickFIX and SWIFT Alliance implementations. · Participate in weekend on-call support rotations. · Provide support for weekend implementations and Disaster Recovery tests. Manage patching, upgrades and other various infrastructure operations on FIX and SWIFT servers. · Create and maintain clearly detailed system documentation and diagrams to be used as job aids and knowledge transfer material. Provide cross-training to team members. · Analyze system performance and capacity statistics. Provide recommendations. · Maintain, author and debug administrative utilities using shell programs (bash, perl). · Conformance to DTCC Incident, Change and Problem management policies and procedures. Qualifications: · Bachelor’s degree, preferably in Computer Science or Engineering. · Minimum of 8 years of related experience with FIX and SWIFT. · Strong knowledge of Broadridge Appia, Open-source QuickFIX and SWIFT Alliance Access products. · Good knowledge of FIX protocol and FIX order flow. · Good administrator knowledge of Linux and networking with good command over any scripting language such as Shell, Perl, Python, etc. Talents Needed for Success : · Experience in handling Critical and Major production incidents. · Hands-on experience in support of a real-time trading environment · Good knowledge of solutions that support applications using high-performance messaging/middleware. · Understanding of FIX client and Exchange connectivity support. · Experience developing automated solutions in a distributed computing environment. · Strong ability to diagnose and fix problems with middleware FIX and SWIFT products. · Experience in cloud environments like AWS. · Strong ability to multitask. Excellent analytical, verbal and written communication skills Job Type: Contractual / Temporary Contract length: 24 months Schedule: Day shift Work Location: In person

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10.0 - 15.0 years

12 - 17 Lacs

Bengaluru

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Position Purpose IT Hub Bangalore from BNP Paribas Corporate and Institutional Banking (CIB) is designed to provide centralized IT services to CIB businesses globally, with a focus on innovation, agility, and efficiency. The scope is worldwide with teams located in main regions (Asia, India, Europe, Americas) and it covers the production maintenance of the platforms as well. You will be part of a dynamic team of IT professionals and will have the opportunity to work on cutting-edge technologies and projects. Responsibilities 1. Axway Transfer CFT Administration, Installation and Upgrade (Both standalone and cluster environments). 2. Axway Transfer CFT configuration: a. New partner and IDF creation. b. Flow modifications. c. PKI, TLS/SSL certificates management. d. CFT Windows/Unix scripting (sending, resend, error handling). 3. Axway Transfer CFT Troubleshooting, analyse and resolve CFT production problems. 4. Knowledge of Pesit, FTPS and SFTP protocols. 5. ServiceNow ticketing tool (requests, changes, incidents, problems). 6. Basic Knowledge on UNIX and Windows OS and Networking. 7. Interaction with vendors (opening Cases, etc) 8. Interaction with external customers (Communication issues troubleshooting). Desirable knowledge in: 9. Axway Secure Transport (Installation and Configuration). 10. Axway Flow Manager (Installation and Configuration). Ansible & scripting skills for developing new automations. Direct Responsibilities NA Contributing Responsibilities 1. Expertise on Linux/windows environments (admin skills are needed) 2. English (mandatory). 3. Expertise on high availability environments. 4. Strong global Infrastructure knowledge (Clustering, Storage, Network, OS, ) 5. Automation - scripting capabilities 6. Ansible skills (or other automation skills) 7. Team and collaborative working to develop and deliver appropriate solutions skills 8. Customer service-oriented skills 9. Experience of delivering strategic priorities within strict timelines. 10. Experience on production environment and support 11. Analytical mind-set 12. Ability to work well under pressure, ability to work autonomous and in team environment 13. Good interpersonal and communication skills. Technical & Behavioral Competencies T Technologies required: o Axway Transfer CFT MFT Technologies nice to have: o Axway Secure Transport o Axway Sentinel o Axway Flow Manager Communications protocols required: o Pesit o FTPS o SFTP Communication protocols nice to have: o AS2 Specific Qualifications (if required) NA Skills Referential Behavioural Skills : (Please select up to 4 skills) Critical thinking Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to manage a project Ability to develop and adapt a process Analytical Ability Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) NA

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2.0 - 6.0 years

5 - 24 Lacs

Hyderābād

Remote

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Location: Hyderabad Role Type: Full-time Experience: 2-6Years Role Overview Key Responsibilities: •Provide L2 application support for the trading platform accessed via C itrix Workspace, ensuring high availability and optimal performance. •Troubleshoot and resolve issues related to Citrix Workspace, backend databases, and the trading application environment. •Monitor application and database health, availability, and performance using relevant monitoring and alerting tools. •Support continuous improvement initiatives by recommending automation, alert tuning, and process enhancements aligned with Site Reliability Engineering principles. •Perform SQL query analysis and database troubleshooting to identify and fix data or performance issues. •Interrogate SQL Server databases for investigations using simple and complex SQL queries. •Investigation of user queries via log file and process interaction, e.g. order issues, flow breaks, booking issues and Pricing. •Collaborate closely with development, QA, and SRE t eams to diagnose and resolve complex incidents, bugs, and performance bottlenecks. •Interaction with Offshore teams and be able to communicate issues effectively and with clarity. Technical Skills: Operating Systems: Strong proficiency in Windows Server and Windows OS environments. Citrix Workspace: Installation, configuration, troubleshooting, and user session management. Databases: Proficient in SQL query writing, performance tuning, and troubleshooting on relational databases such as Oracle, SQL Server, or MySQL. Application Support: Incident management, problem diagnosis, root cause analysis, and resolution of enterprise application issues. Site Reliability Engineering (SRE) Practices: Monitoring, alerting, automation, incident response, and reliability improvements. Monitoring Tools: Application and infrastructure monitoring Tools. Scripting and Automation: Basic to intermediate knowledge of scripting languages such as PowerShell, Python. Version Control Systems: Familiarity with Git or similar tools for managing scripts or configuration files (optional but beneficial). Strong knowledge of Citrix Workspace troubleshooting. Proficient in SQL and database troubleshooting, with experience in relational databases such as Oracle, SQL Server, or MySQL. Experience providing L2 support for complex enterprise applications, preferably trading platforms or financial systems. Familiarity with Site Reliability Engineering (SRE) concepts, including monitoring, alerting, incident management, and automation. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹2,400,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Application Question(s): What is your Current CTC ? What is your Notice Period? Experience: Site Reliability Engineer : 2 years (Required) Operating systems: 2 years (Required) Oracle, SQL Server, or MySQL: 2 years (Required) PowerShell, Python.: 2 years (Required) L2 support for preferably trading platforms : 2 years (Required) Location: Hyderabad, Telangana (Required) Work Location: In person

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Hyderābād

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant, SAP PP/QM! Responsibilities: Facilitate the implementation and support of SAP PP QM in S4Hana Platform preferably Public Cloud. Design, customize, configure and testing of PP processes such as Demand Management, Repetitive Manufacturing, Shop Floor Control, Plant Maintenance Notifications, Corrective and Preventive Maintenance, Repairs and so on. Experience in configuring and testing, Quality - Planning, Inspection, notifications, Certifications, including QA in sales and distribution, QM in production, Inspection pilot processing, Results recording, Defects recording, Sample management, Quality Information System, Dynamic modification of the inspection scope, Quality certificates, Quality notifications, Test equipment management Proactively involve in resolving day to day issues and tickets of support team in PP and QM areas. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements, map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Act as a liaison between the business functions and the technical team, provide ad-hoc training and user support as required and ensure effective communication with internal as well as customer stakeholders. Qualifications we seek in you! Minimum Qualifications Graduation: BE/ B.Tech MBA/MCA Preferred Qualifications/ Skills Ability to deliver high quality and reliable software by collaborating with a team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills. Excellent customer facing skills that include conducting compelling functional briefing & demonstrations including issues, status reports and resolving impediments. SAP S4HANA Public Cloud is preferred. S4Hana Certificate is a plus and added advantage. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 11:02:08 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

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5.0 - 8.0 years

0 Lacs

Gurugram, Haryana, India

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Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 5.0 years

3 - 6 Lacs

Hyderābād

Remote

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Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Role Overview: We are seeking a QA Automation Engineer (4-5 years) to enhance our Engineering Team’s efforts in delivering high-quality software. In this vital role, you’ll lead the quality assurance lifecycle within our Agile process, ensuring timely releases. You’ll design and coordinate test strategies, develop and maintain our test automation frameworks, and execute comprehensive automated tests. Your expertise will be crucial in driving our continuous integration flows, troubleshooting system issues, and maintaining the highest standards of quality assurance for our products. Key Responsibilities Drive the software quality assurance lifecycle within Agile methodologies Design, implement, and coordinate test strategies and plans with development/product teams Contribute to the maintenance and enhancement of mobile test automation frameworks Develop and execute automated UI and functional tests on real devices and emulators Review daily test results, report and track issues Enhance and maintain automated CI flows Troubleshoot issues in systems under test Essentials Skills 3 - 5 Years of relevant work experience, Must have strong experience in building robust, extensible automation framework using Web UI, Web service (REST, SOAP) platforms. Must have commanding knowledge on functional test tools Selenium or Cypress Must have commanding knowledge on Api test automation tools Restsharp or RestAssured Must have commanding knowledge on CICD tools Jenkins/Bamboo Should have experience in using Dockers Should have explored other automation tools such as UFT, Watir, Robot, Sikuli, Robotium, SoapUI, Postman etc. Should be familiar with remote execution tools like Sauce Labs, Perfecto, Selenium Grid, etc Must have knowledge on Maven/Gradle/Ant Must have commanding knowledge on TestNG, Cucumber, Junit, Nunit. Must have experience on formulating process and governance revolving with automation and test management/practice. Must have conducted various training workshops on framework Hands on experience with Non-Functional Test automation or practices (Performance, Security, Accessibility) Experience with build, testing and continuous integration tools and integrating test automation framework on cloud or on prem infrastructure Should have worked on source code management tools like GIT/BitBucket/SVN and managed the admin role. Strong cross-browser and cross-device test implementation experience Inquisitive, methodical, and analytical in testing applications Excellent verbal and written communication skills Thrive in self-motivated internal-innovation driven environment Experience in a global matrix organization Ability to quickly understand code and specifications Desirable Experience on Module Federation Microfrontend Architecture Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply .

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1.0 years

3 - 5 Lacs

Hyderābād

Remote

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We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications: 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications: Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

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10.0 years

2 - 4 Lacs

Hyderābād

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HRMS Principal Analyst Bringing smiles is what we do at TTEC… for you and the customer. As a Systems Software Principal Engineer working onsite in Hyderabad, Telangana, India, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing - You'll actively participate in full-cycle project implementations, ensuring alignment with US/CAN legislation where relevant. Regular stakeholder meetings will be conducted to provide updates and discuss project plans. Your role will also emphasize excellent communication, both within your team and externally, reflecting your ability to work independently and collaboratively in achieving project goals. You'll report to Senior Manager, Systems Software Engineer. During a Typical Day, You’ll Prioritize and review tasks for ongoing Oracle EBS HRMS projects. Troubleshoot and resolve issues using SQL queries and PL/SQL debugging. Lead stakeholder meetings to provide project updates and discuss milestones. Collaborate with team members to configure new requirements in Oracle HRMS modules. Design and implement solutions, including writing fast formulas and managing vendor interfaces. Ensure project compliance with relevant US legislation. Engage in strategic planning sessions for future project phases and resource allocation. What You Bring to the Role Extensive Experience: Over 10 years of hands-on experience with Oracle EBS HR,SSHR, Payroll, Absence Management and OAB including multiple full-cycle project implementations. Technical Expertise: Strong proficiency in SQL queries, PL/SQL debugging, and fast formulas, essential for configuring and troubleshooting Oracle HRMS Core HR, Payroll, Accruals, and Self-Service modules. Project Leadership: Proven ability to lead Oracle EBS R12 Implementation, Upgrade, and Support projects, ensuring alignment with business objectives and timelines. Compliance Knowledge: Familiarity with US/CAN legislation related to payroll and HRMS systems, ensuring projects adhere to regulatory requirements. Strategic Thinking: Ability to engage in strategic planning, foreseeing project challenges, and optimizing resource allocation for successful project outcomes. Effective Communication: Excellent interpersonal skills to lead stakeholder meetings, provide clear project updates, and mentor team members effectively. Team Collaboration: Demonstrated capability to work both independently and collaboratively within multidisciplinary teams, fostering a collaborative and productive work environment. What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit for more information. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Employment Requirements : TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad. Primary Location : India-Telangana-Hyderabad

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5.0 - 8.0 years

5 - 9 Lacs

Hyderābād

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Join our team and help shape the future of connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide. How You'll Help Us Connect the World: We are looking for a skilled Office 365 Analyst to manage, support, and optimize our Microsoft Office 365 ecosystem . The ideal candidate will have deep expertise in Microsoft 365 applications, security, collaboration tools, and administration , with strong troubleshooting and analytical skills. This role is being hired for the Andrew business unit.This role will be based out of Goa or Hyderabad. Key Responsibilities: Administer and support Microsoft 365 (M365) , including SharePoint,Teams, OneDrive, Exchange Online, Intune etc . Monitor, troubleshoot, and resolve M365 issues related to access, performance, and configurations. Implement and maintain security policies, compliance settings, and data governance within M365. Manage user accounts, licenses, and group policies through Microsoft Entra ID (Azure AD) and Microsoft 365 Admin Center . Support Teams voice and collaboration features , including telephony and meeting solutions. Optimize SharePoint Online for document management, workflows, and automation . Work with IT security to enhance M365 security features (Conditional Access, DLP, MFA, Defender, etc.). Develop and maintain Power Automate flows and integrations across M365 applications. Provide technical guidance and training to end-users and business teams. Stay updated on Microsoft 365 roadmap , recommending improvements and new features adoption. Required Qualifications & Skills: 5-8 years of experience in Microsoft 365 administration and support . Strong knowledge of SharePoint, OneDrive, Teams etc. Experience with Microsoft Entra ID (Azure AD), Conditional Access, and security policies . Proficiency in Power Automate, Power Apps, and scripting (PowerShell) . Understanding of M365 compliance, data retention, and governance best practices. Strong problem-solving skills and the ability to work independently or as part of a team. Excellent communication and documentation skills. Preferred Skills & Nice-to-Haves: Experience with Microsoft Defender for Office 365 and DLP policies . Knowledge of Teams Phone System and VoIP administration . Exposure to Microsoft Copilot, AI-driven automation , or Power BI . Understanding of hybrid Exchange and M365 migration strategies . Why Join Us? Work in a dynamic and collaborative IT environment. Gain experience with cutting-edge Microsoft 365 and AI-driven technologies . Opportunities for professional growth and Microsoft certifications . If you are passionate about optimizing and securing Microsoft 365 environments , we'd love to hear from you! Apply now. Why ANDREW? Explore exciting career opportunities at ANDREW, part of the Amphenol family. With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting-edge solutions. ANDREW, an Amphenol company, is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. ANDREW offers the opportunity for career growth within a global organization. We believe that our company is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. ANDREW is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin For additional company information please visit our website at https://www.andrew.com/

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3.0 - 5.0 years

0 Lacs

Gurugram, Haryana, India

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Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 years

8 - 10 Lacs

Hyderābād

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Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. A Hybrid working model Now offices are fully open, we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information. What does a QA Engineer do at Hogarth We are seeking an experienced Quality Assurance Engineer to test websites, platforms, and other deliverables. Primary responsibilities include executing test plans, updating test reports, debugging and writing defect reports, verifying fixes, developing test automation scripts, and building automation solutions. Key Responsibilities Design, develop, and execute tests for testing web and mobile applications Maintain and improve existing automation frameworks Review technical requirements, author detailed test plan, and test case documentation Identify, isolate and replicate software defects, research root causes, and debug issues Write detailed and easy to understand bug reports and verify fixes Communicate project risks based on test execution Conduct visual tests on desktop and mobile devices, along with execution of automation tests, and analysis of bugs from automated reports. Requirements: 4+ years of professional development experience Strong problem solving, troubleshooting, and diagnostic skills Experience with UI testing Review functional and design specifications to ensure full understanding of individual deliverables Collaborate with cross-functional teams to escalate any QA issues and push for a suitable resolution in a timely manner Experience with planning, scheduling, and performing QA activities Coding experience with object-oriented programming languages, preferably JavaScript Experience with automation scripts using tools like Selenium WebDriver, Appium, Protractor, Mocha, Jasmine, TestNG Good understanding of web technologies including HTML, CSS, XML, JSON, and REST APIs Good understanding of modern front-end frameworks such as React Experience with databases, API, backend systems, and mobile testing (iOS/Android) Experience with GitLab and continuous integration build system such as Jenkins Exceptional written and verbal communication skills Bachelor's degree in computer science or equivalent experience Shift Flexibility Requirement : The incumbent must be available and open to working flexible hours, with the potential for night shifts being required a few times per year during peak periods. Compensation (Night Shift Allowance) NSA : The company will provide a night shift allowance on top of regular pay for any period worked during night shift per the terms of company policy. This provision is aimed at ensuring balanced work conditions and fair compensation. #LI-KV1 Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please contact careers@hogarth.com if you need the job advert or form in another format. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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Exploring Troubleshooting Jobs in India

The troubleshooting job market in India is growing rapidly as more companies are integrating complex technologies into their operations. Troubleshooting professionals play a crucial role in identifying and resolving technical issues to ensure smooth functioning of various systems and applications. If you are considering a career in troubleshooting, here is a comprehensive guide to help you navigate the job landscape in India.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These major cities are known for their thriving IT industries and offer numerous opportunities for troubleshooting professionals.

Average Salary Range

The salary range for troubleshooting professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 10 lakhs per annum.

Career Path

In the field of troubleshooting, career progression typically follows a path from Junior Troubleshooter to Senior Troubleshooter to Troubleshooting Lead. As professionals gain experience and expertise, they may also move into specialized roles such as Network Troubleshooter or System Troubleshooter.

Related Skills

In addition to troubleshooting skills, professionals in this field are often expected to have knowledge of programming languages, networking concepts, and system administration. Strong analytical skills, problem-solving abilities, and attention to detail are also crucial for success in troubleshooting roles.

Interview Questions

  • What is the difference between hardware and software troubleshooting? (basic)
  • How do you approach a problem when you don't have enough information to troubleshoot? (medium)
  • Can you explain a complex technical issue you successfully resolved in the past? (medium)
  • What tools do you use for troubleshooting network connectivity issues? (medium)
  • Describe a time when you had to troubleshoot a system under pressure. How did you handle it? (advanced)
  • How do you stay updated with the latest troubleshooting techniques and technologies? (basic)
  • What steps do you follow when troubleshooting a software application that crashes frequently? (medium)
  • How do you prioritize troubleshooting tasks when multiple issues arise simultaneously? (medium)
  • Can you explain the importance of documentation in the troubleshooting process? (basic)
  • How do you troubleshoot performance issues in a web application? (advanced)
  • What are some common causes of network latency and how do you troubleshoot them? (advanced)
  • How do you approach troubleshooting a system that is infected with malware? (advanced)
  • Describe a time when you had to troubleshoot a hardware issue remotely. What challenges did you face? (advanced)
  • How do you troubleshoot compatibility issues between different software applications? (medium)
  • What steps do you follow to troubleshoot a server that is experiencing frequent downtime? (medium)
  • Can you explain the role of root cause analysis in the troubleshooting process? (basic)
  • How do you handle a situation where you are unable to resolve a technical issue after multiple attempts? (medium)
  • What are some common challenges you face when troubleshooting mobile applications? (medium)
  • How do you ensure data security while troubleshooting sensitive information on a system? (advanced)
  • Describe a time when you had to troubleshoot a critical system issue outside of regular working hours. How did you manage it? (advanced)
  • How do you troubleshoot compatibility issues between hardware components in a computer system? (medium)
  • Can you explain the difference between proactive and reactive troubleshooting approaches? (basic)
  • How do you troubleshoot intermittent network connectivity issues? (medium)
  • What role does communication play in the troubleshooting process, especially when dealing with non-technical stakeholders? (basic)

Closing Remark

As you embark on your journey to explore troubleshooting jobs in India, remember to prepare thoroughly for interviews by honing your technical skills and practicing common troubleshooting scenarios. By showcasing your expertise and problem-solving abilities confidently, you can stand out as a valuable candidate in the competitive job market. Good luck with your job search!

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