Home
Jobs

43991 Troubleshooting Jobs - Page 17

Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
Filter
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0 years

4 - 5 Lacs

Hyderābād

On-site

GlassDoor logo

Overview: We are looking for a motivated Junior Process Improvement and Asset Management Analyst to join our team. This entry-level role involves supporting process improvements, assisting with ServiceNow integrations, onboarding new asset classes, and managing asset disposal. The ideal candidate will have a keen interest in asset management and process optimization. Responsibilities: Process Improvement: Assist in identifying and implementing process improvements to enhance efficiency in asset management. Help develop and document standard operating procedures (SOPs) for asset management processes. Collaborate with team members to streamline workflows. ServiceNow Integrations: Support the management of integrations with ServiceNow to ensure seamless data flow. Work with IT and ServiceNow teams to configure the platform for asset management needs. Assist in monitoring and troubleshooting integration issues. Onboarding of New Asset Classes: Help develop and execute onboarding processes for new asset classes. Collaborate with stakeholders to define asset class attributes. Provide training and support to team members on onboarding procedures. Disposal Management: Assist in overseeing the disposal process for decommissioned assets. Maintain accurate records of asset disposals. Coordinate with vendors and recycling partners for asset disposal. Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Detail-oriented with a focus on accuracy.

Posted 8 hours ago

Apply

8.0 years

12 - 18 Lacs

Hyderābād

On-site

GlassDoor logo

We are seeking a passionate and experienced Senior Automation and Manual Test Engineer to join our dynamic QA team. This role demands a proactive professional who is deeply committed to quality, innovation, and continuous improvement. You will work closely with developers, product owners, and other stakeholders to ensure the delivery of robust, scalable, and high-performing software solutions. Key Responsibilities:Automated Test Development Actively participate in Test-Driven Development (TDD) during refinement and development phases. Develop and maintain automated test scripts using Gherkin syntax and TypeScript . Document bugs and issues clearly, providing reproducible steps and detailed problem descriptions. Monitor CI/CD pipelines via Azure DevOps . Utilize Azure Application Insights for application monitoring and telemetry analysis. Collaborate with developers to diagnose issues , analyze root causes, and drive resolutions. Manual Testing Design and execute exploratory manual testing strategies to ensure product stability. Perform manual testing with hardware , when required. Create and manage change requests , log bugs, and conduct root cause analysis. Cross-functional Collaboration & Quality Advocacy Engage in cross-functional collaboration (e.g., “Three Amigos”) involving developers and product owners. Communicate effectively with technical and non-technical stakeholders. Promote a culture of quality by proactively identifying and addressing issues before deployment. Qualifications & Experience: Bachelor’s degree in Computer Science , Software Engineering , or a related field. 8+ years of experience in manual and automation testing . Expertise in: Gherkin syntax TypeScript TDD (Test-Driven Development) Strong experience with: Azure DevOps pipelines CI/CD workflows Azure Application Insights Proficient in troubleshooting, defect reporting, and resolution workflows. Previous experience with Agile and SAFe methodologies. Excellent communication and interpersonal skills. Experience in SaaS environments is a plus. Exposure to hearing aid or medical software projects is desirable. Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,800,000.00 per year Benefits: Health insurance Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Application Question(s): Notice Period Experience: total work: 8 years (Preferred) Manual Testing: 5 years (Preferred) Automation Testing: 5 years (Preferred) Work Location: In person

Posted 8 hours ago

Apply

5.0 - 9.0 years

20 - 22 Lacs

Mumbai

Work from Office

Naukri logo

Manage and Maintain RH OCP. Experience Red Hat OCP. Installation of OCP cluster and managing services such as, quay registry, monitoring the cluster health and resource utilization, installing and upgrading cluster operators, managing user permissions with Roles and Role Binding policy, Configuring persistent storage solutions for stateful applications. Creating and managing Resource Quota for optimum resource utilization. Managing node-level configuration with MachineConfig. Creating and Managing configuration data with Secrets and MachineConfig. Adding nodes in the cluster. Understanding pod scheduling, resource allocation, and affinity/ anti-affinity rules. Configuring networking solutions such as DNS, Ingress and HA proxy. Troubleshooting OCP related issues. Fault finding, Analysis and logging information for reporting of performance exceptions. Designing and implementing OCP infrastructure. Designing OCP clusters to meet organizational requirements. Configuring networking, storage, and security settings for the cluster. Implementing backup and restore strategies for cluster data and configurations. Performing upgrades of cluster. Configuring authentication and authorization mechanisms. Setting up monitoring tools to track cluster performance and resource usage Strong problem solving and communication skills. Comfortable to work in 24*7 rotational shift.

Posted 8 hours ago

Apply

0 years

2 - 6 Lacs

India

On-site

GlassDoor logo

Job Title: HVAC Supervisor Location: Tarnaka, Hyderabad Job Type: Full-time Experience Level: 2+yr Industry: HVAC Industry Job Summary: We are looking for a skilled and motivated HVAC Engineer to join our team in Tarnaka, Hyderabad. The ideal candidate will be responsible for the design, installation, maintenance, and troubleshooting of HVAC systems, ensuring energy efficiency, compliance, and comfort across our projects. Key Responsibilities: Design and develop HVAC systems for residential, commercial, or industrial spaces. Perform load calculations and system sizing using industry-standard software. Prepare HVAC layouts, schematics, and BOQs. Oversee installation, testing, and commissioning of HVAC systems. Conduct site inspections and provide technical support to project teams. Ensure compliance with local codes, safety regulations, and environmental standards. Maintain proper documentation and reports related to HVAC operations and service. Coordinate with architects, civil engineers, and other departments for integrated project execution. Job Type: Full-time Pay: ₹18,086.00 - ₹55,463.48 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person

Posted 8 hours ago

Apply

1.0 - 3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Linkedin logo

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 8 hours ago

Apply

4.0 years

2 - 3 Lacs

Hyderābād

On-site

GlassDoor logo

Responsibilities Read and interpret technical drawings and specifications Assemble and fit mechanical components and systems Perform regular maintenance and repair work on machinery Ensure that all safety protocols are followed Collaborate with engineers and production teams Inspect and test installed machinery and equipment Record and report work progress, and any issues encountered. Experience: 4+ years Qualifications: ITI certification in Fitter trade Experience in fitting and assembly work Knowledge of mechanical systems and components Strong attention to detail Ability to read and interpret technical drawings Good problem-solving skills Effective communication and teamwork skills Skills: Technical drawing interpretation Mechanical system assembly Machinery maintenance and repair Use of hand and power tools Safety protocols Quality control Troubleshooting and diagnostics Location: B-50, Industrial Estate, Sanath Nagar, Hyderabad Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Posted 8 hours ago

Apply

2.0 years

2 - 3 Lacs

India

On-site

GlassDoor logo

Job Summary: We are seeking an experienced and customer-focused 2 Years Service Engineer to oversee the after-sales service operations in our machinery manufacturing company. The ideal candidate will be responsible for managing the service team, ensuring timely maintenance and repair services, driving customer satisfaction, and supporting the overall reliability and performance of our machinery products in the field. Key Responsibilities: Oversee the day-to-day operations of the service department, including installation, maintenance, repairs, and customer support. Knowledge in Automobile and Agricultural machinery is must. Lead, train, and manage a team of service engineers and technicians to ensure high performance and productivity. Develop and implement service procedures, quality standards, and customer support policies. Coordinate with production, sales, and technical teams to ensure seamless after-sales support. Monitor and analyze service metrics (e.g., response time, resolution rate, customer satisfaction). Manage service contracts, warranties, and customer complaints with prompt resolution. Ensure compliance with safety regulations, quality standards, and company policies. Maintain accurate service records and generate reports for management. Provide technical guidance and troubleshooting support to the team and customers. Identify opportunities to improve service efficiency, customer retention, and product reliability. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 30/06/2025

Posted 8 hours ago

Apply

0 years

2 - 2 Lacs

India

On-site

GlassDoor logo

Key Responsibilities: Perform routine maintenance, repairs, and servicing of machinery and equipment. Operate machines as per production requirements. Assist senior technicians in installation, troubleshooting, and testing. Follow safety guidelines and maintain a clean working environment. Record maintenance and service logs as required. Ensure timely completion of tasks assigned by supervisors. Adhere to company quality standards and production targets. Participate in periodic training and skill improvement sessions. Machine health check-up periodically & preventive maintenance Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Shift: Day shift Work Location: In person

Posted 8 hours ago

Apply

0 years

0 Lacs

Gurgaon Rural, Haryana, India

On-site

Linkedin logo

Description Position at LeadVenture India IT Specialist We are looking for an IT Specialist who will be responsible for the ongoing development and improvement of our technology infrastructure, internal enterprise systems, endpoints, and users. We are looking for a technology enthusiast and go-getter who can adapt to a complex, changing, and variably paced environment while demonstrating top-tier IT and infrastructure support principles to support operations across geographies. You will also be working alongside various software development teams to guarantee service availability and respond quickly to adverse events within our infrastructure that impact our customers. Here is more of what you’ll get to do: Monitor and respond to Tier 1 & Tier 2 tickets, including escalated tickets requiring advanced/time-sensitive troubleshooting. You will work the 5:30 pm IST – 2.30 am IST shift timings. Investigate and resolve routine hardware , software , and network issues Install and update client software in an enterprise environment Educate and train users on proper use of company supported systems and software Follow all standard operating procedures (SOP) through the effective use of Knowledge Management Work with Level 2 Tech to update knowledgebase d ocument ation Work with Level 2 Tech to c reate accounts and configure hardware as part of the on-boarding process Provision hardware following the current process Repair or replace client hardware as necessary Monitor internal assets to ensure accurate inventory records Support VoIP phone systems and infrastructure Support Office 365 and G oogle Workspace environments Perform network troubleshooting and issue resolution Willing to follow through with odd jobs and tasks as needed or asked, if not to perform personally, but to ensure the right person is found for continuation. You’ll thrive in this role if you have: Strong English spoken and written skills. Experience managing Microsoft Cloud Services: Azure, Office 365, Exchange, Intune, etc. Experience in Active Directory, O365 Admin and Google Workspace experience in an enterprise setting Understanding of networking fundamentals (TCP/IP, VPN, QoS, VoIP, routing) Certifications in ITIL, MCSA/E, CCNA, Network+, Security+, A+ Experience working with Windows Server 201 9 /20 22 and virtualization technologies (Hyper-V, VMware) Experience supporting, troubleshooting, and deploying Windows 10 & 11 operating systems. Possess a basic understanding of networking principles and concepts and have experience troubleshooting common problems. Experience supporting M ac OS Possess excellent documentation, attention to detail, time management, and prioritization skills. Bachelor’s degree in IT from a recognized university. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

Posted 8 hours ago

Apply

0 years

30 - 33 Lacs

Hyderābād

On-site

GlassDoor logo

Exp – 6-9yrs & 9-14yrs Location – Hyderabad /Chennai Role : We are seeking a highly skilled ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions within our organization. The ideal candidate should possess a deep understanding of IT Service Management (ITSM) processes, ServiceNow platform capabilities, and have a proven track record of successful implementations. Responsibilities: 1. Lead the architecture and design of ServiceNow solutions based on business requirements. 2. Collaborate with stakeholders to understand and document business processes, requirements, and objectives. 3. Provide expertise in configuring and customizing the ServiceNow platform to meet organizational needs. 4. Design technical solutions in various modules of ServiceNow ITSM and ITOM 5. Perform routine system administration tasks, including user management, access control, and data maintenance. 6. Implement and manage integrations between ServiceNow and other third-party applications. 7. Collaborate with the technical team to plan and execute ServiceNow upgrades. 8. Develop and implement ServiceNow modules, workflows, and integrations with other systems. 9. Conduct thorough testing of ServiceNow configurations to ensure accuracy and functionality. 10. Stay current with ServiceNow releases and new features, providing recommendations for adoption where applicable. 11. Provide technical guidance and mentorship to ServiceNow developers and administrators. 12. Troubleshoot and resolve issues related to ServiceNow configurations and integrations. 13. Assist in the development and delivery of end-user training programs. 14. Collaborate with cross-functional teams to ensure successful implementation and integration of ServiceNow solutions. Qualifications: 1. Bachelor’s degree in Computer Science, Information Technology, or related field. 2. Proven experience as a ServiceNow Architect with multiple successful implementations. 3. In-depth knowledge of ITSM processes and best practices. 4. Strong understanding of ServiceNow platform capabilities and modules. 5. Experience with scripting languages such as JavaScript. 6. Ability to design and implement integrations with third-party systems. 7. Excellent communication and interpersonal skills. 8. ServiceNow certifications (e.g., Certified Implementation Specialist) preferred 9. Strong problem-solving and analytical skills. Preferred Skills: - ServiceNow administration and development. - Experience with ServiceNow ITOM and ITSM modules. - Scripting languages such as JavaScript. - ITIL best practices. - Integration with third-party tools. - Strong analytical and troubleshooting skills. Job Type: Full-time Pay: ₹3,000,000.00 - ₹3,300,000.00 per year Benefits: Health insurance Schedule: Day shift Work Location: In person

Posted 8 hours ago

Apply

12.0 - 17.0 years

8 - 12 Lacs

Chennai

Work from Office

Naukri logo

Position Purpose The role of Technical Architect is to design, implement, and maintain a robust and scalable applications. This framework would require ensuring compliance with regulatory requirements while optimizing operational efficiency. Technical Architect would play a pivotal role in safeguarding BNPP Group against fraud, money laundering, and other financial crimes by leveraging advanced technologies and innovative solutions. This position is critical in driving technical vision, strategy of core banking team, thereby contributing to the overall risk management and integrity of the organization. Position will require to work in a globally distributed setup. Responsibilities Direct Responsibilities Lead the design of enterprise-level software solutions leveraging technology frameworks Collaborate with cross-functional teams to gather requirements and create architectural blueprints for complex systems Design and implement scalable, resilient, and secure distributed architectures which are cost-effective. Provide technical guidance and mentorship to development teams on best practices, design patterns, and coding standards. Contributing Responsibilities Perform architectural reviews, code reviews, and technology assessments to ensure adherence to BNPP CIB defined architectural principles and standards. Stay abreast of industry trends, emerging technologies, and best practices in architecture. Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts Take ownership of technical feasibility studies, demos, proposal development and represent in ITSVC (architectural committee) Technical & Behavioral Competencies Strong knowledge in RDBMS / SQL with Oracle or SQL server or Postgres Troubleshooting & Performance tuning using any profiling tools e.g. Dynatrace, JProfiler etc. Hands-on experience with containerization and orchestration tools such as Docker, Kubernetes, and Helm. Experienced on building CI/CD pipelines, Bitbucket, Git, Jenkins, SonarQube, infrastructure as code (IaC), and serverless computing. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences. Ability & willingness to learn & work on diverse technologies (languages, frameworks, and tools) Specific Qualifications (if required) Project Management skills in Core Banking systems Good hands on MS Office (Excel, PowerPoint, MS Projects) Handson experience in Project Management Tools (Clarity / JIRA / ServiceNow) Good to have exposure to Oracle, Autosys /Unix/Linux Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Professional Cloud Architect. Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Client focused Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 12 years Other/Specific Qualifications (if required) 10+ years of experience in Financial Services Technical Architecture and Design skills

Posted 8 hours ago

Apply

3.0 - 6.0 years

6 - 8 Lacs

Hyderābād

On-site

GlassDoor logo

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: SW Quality Engineer II Experience: 3-6 Years Location: Hyderabad, India About NCR ATLEOS Corporation NCR ATLEOS Corporation (NYSE: NCR ATLEOS) is a global technology company leading how the world connects, interacts and transacts with business. NCR ATLEOS’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR ATLEOS ( www.NCR Atleos.com ) is headquartered in Duluth, Georgia. POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Primary responsibility is to ensure high quality software solutions as a contributing member of a highly motivated team of Engineers. This individual will serve the “Test Engineer” role on an Agile team. Responsibilities include but not limited to: Plan and Conduct testing of NCR ATLEOS's product software systems, subsystems, and components Apply test methodology, processes, procedures, standards and tools used by team. Exhibit a good understanding of Software Development and Quality Assurance best practices Co-ordinate cross-team test activities Possible travel to customer sites for test execution Perform manual functional and regression testing Perform volume, performance, reliability testing Ensure high quality software which meets requirements – make sure every feature has clearly defined acceptance criteria and is well tested using documented test scripts. Full test coverage against requirements is expected Record, maintain, and archive test results Conduct tests ranging from hardware component level to the full solution Install and configure test environment including hardware and software components Design and develop test scripts which facilitate re-use of test scripts and components Record and track all issues uncovered during requirements review or testing and follow through to resolution. Utilize software based system maintenance and tracking tools for test cases and defects Create accurate estimates of work efforts and meet project deadlines Assist others in estimating task effort and dependencies, responsible for team commitments within the Sprint. Monitor test execution progress and provide metrics and reports to management Manage physical and virtual lab environments Applies good debugging and troubleshoot techniques to assist Developers with isolating the problem and determining the solution Review and provide input for technical documentation, user help materials and customer training Stays current with technology and/or test practices and disseminates knowledge to team members, forms best practices BASIC QUALIFICATIONS: Bachelor degree in Information Technology, Computer Science, Computer Engineering or related field or equivalent experience 5-7 years of experience in Software Testing Knowledgeable in software testing concepts and methodology. Relevant or related experience in software or firmware testing Relevant or related experience in software or firmware testing. Experience in desired technology. Ability to identify, debug and clearly articulate software defects Experience in GUI Testing, Backend Testing and Database Testing Experience in enterprise software testing Experience in developing Functional, Integration and end-end scenario test cases to validate business, system and operational requirements Demonstrate strong troubleshooting techniques and problem solving skills Able to constructively voice opinions, adapt to changing requirements, and provide frequent status updates Experience with tools such as QC, QTP, JIRA. Have a strong desire for quality, and an attention to detail Ability to work effectively in a team environment composed of peers and cross-functional members worldwide Excellent written and verbal communication skills. Ability to communicate with both technical and non-technical co-workers Ability to take initiative and be a self-starter Judgment skills are needed to assess high-risk areas of an application on which to focus testing efforts Ability to understand customer needs or expectations; business requirements and technical requirements Highly skilled communicator with the ability to mentor and influence others. PREFERRED QUALIFICATIONS Worked in any Software Development Life Cycle model and desirable working in Agile environment Knowledge of software development standards and protocols. Experience with tools utilized in development environment: o Jira o HP ALM Six Sigma Green or Black Belt CI Certification Certifications - ISTQB etc. **Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs. #LI-SK1 Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. EEO Statement NCR Atleos is an equal opportunity employer. It is NCR Atleos' policy to hire, train, promote and pay associates based on their job-related qualifications, ability, and performance, without regard to race, colour, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation, or veteran status. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Posted 8 hours ago

Apply

4.0 - 5.0 years

2 - 6 Lacs

Hyderābād

Remote

GlassDoor logo

Summary of Position: We are team focused on improving the e-commerce website user experience and performance through rigorous experimentation. We are looking for a talented front-end developer skilled in the use of JavaScript to join our team of developers. Our team creates A/B tests for use on multiple clients' e-commerce sites and use several different A/B testing platforms. The applicant should be skilled in writing pure JavaScript code. We cannot use JS frameworks or 3rd party tools in our A/B testing platforms, and we do not use React/Angular/Vue.js/Node.js. Training in developing A/B tests and using A/B testing platforms will be provided. The applicant should also be proficient in the use of HTML and CSS, and be able to create JS/CSS/HTML code to modify a web page or pages across an e-commerce site. They should also be conversant with how Single Page Applications work so they are able to create A/B test code that will work on a SPA. The applicant must be able to test that their code works correctly on different browsers and on different devices using Browsestack, real devices or similar. This is a remote or hybrid position - the applicant must be capable of working on an A/B test on their own, creating a JS script that will modify an existing web page to match exactly the design and requirement. The applicant will be required to remotely attend daily scrum calls, plus regular team, department and company calls. Required Skills: Education: Bachelor's degree Experience: 4–5 years working with front end development, especially in pure JavaScript, HTML and CSS. Experience in modifying and manipulating the DOM dynamically. Strong communication skills to work with our Design, QA and Account Management teams. Experience in cross browser testing for troubleshooting and QA. Comfortable debugging and manipulating live websites. Familiarity with using browser dev tools and console debugging. Familiarity with agile workflows and version control (Git). Proficient in using an IDE like VS Code. Nice to have: Experience of client side A/B testing. Experience of A/B testing platforms such as VWO/Optimizely/Monetate/Dynamic Yield. Experience of working on e-commerce websites. Experience with asynchronous API requests. Experience of working on SPA websites. Experience of Browserstack for device testing. Understanding of UX principles and web performance. Experience of Jira. Business area Digital Commerce Locations Hyderabad Remote status Hybrid

Posted 8 hours ago

Apply

2.0 years

9 - 10 Lacs

Hyderābād

Remote

GlassDoor logo

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Must have bachelor’s degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer facing technical support (Web based products or e-commerce preferred) In order to be successful in this role, we need someone who has: Working knowledge of the components in a web applications stack. AngularJS framework knowledge Experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML Must have basic object-oriented programming skills (Java strongly preferred) Good to have basic understanding of SQL. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Excellent communication skills (verbal and written). Preferred Skills (Great to have) Previous experience working with the ServiceNow platform ( Client Scripts, UI Policies/Actions/Pages/Scripts/Macros ) Experience with configuring Virtual Agent and Agent Workspace. Understanding of bootstrap framework Understanding of message communication protocols. Working understanding of JavaScript Familiarity with Eclipse IDE Previous experience in software development(or) software consulting. Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Posted 8 hours ago

Apply

2.0 years

0 Lacs

Hyderābād

On-site

GlassDoor logo

General information Country India State Telangana City Hyderabad Job ID 44932 Department Information Technology Description & Requirements Position Summary Provides application support for a specific set of Infor products and other third-party reporting application. This role is required to work on shifting schedule (either APAC,EMEA or US) Essential Duties Responsible for maintaining clear, concise, and timely communications with affected parties during the investigation and resolution of any individual or system-wide outage Track and monitor application issues through the centralized ticketing system. Responds to incidents, record incident activity and solving problems Able to work independently utilizing all available support material and tools to successfully resolve problems or refer to appropriate escalation process Performs user administration to internal applications. Manages workload effectively and provides accurate accounting of work and time allocation. Maintains and creates documentation around technical troubleshooting and best practices. The goal is to improve self-reliance and reduce dependency on the availability of development or external team resources for the initial troubleshooting and resolution of incidents or outages Provides input regarding methods to increase operational efficiencies and technical product improvements Become internal expert on supporting Infor software and other enterprise products Basic Qualifications 2+ years of previous application support 1+ years’ experience of SQL (Microsoft/Oracle/DB2/Postgre) Strong analytical skills. Ability to consistently perform in a high pressure, deadline oriented global environment. Good organizational skills. Clear communication skills in both verbal and written/electronic mode. Familiar with basic function of Reporting applications Knowledgeable on any of the Reporting Applications (Birst / Power BI/ Tableau / SSRS / Domo) Preferred Qualifications 2+ of application and/or business process experience. Proven software application troubleshooting skills. Background in functional business area Solid track record in an operational/support role, understands incident, problem or change management and how to drive stability across organizations. Strong and keen focus on operational performance metrics and trend analysis Ability to write a SQL script from scratch and ability to understand existing scripts Knowledge on Microsoft Power Platforms About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Posted 8 hours ago

Apply

2.0 - 3.0 years

3 - 4 Lacs

Hyderābād

On-site

GlassDoor logo

Designation – Executive /Sr. Executive HPLC Analyst Location: Indore/ Durgapur/ Belagavi/ Hyderabad Preferred Qualifications (Full time): · M.Sc./M. Tech in chemistry/Biotechnology Experience Range and Knowledge: · 2 – 3 years post qualification Job Responsibilities: · On time delivery of analysis results with good troubleshooting. · Streamline existing process or develop new processes. · Have regular interaction with BD team for your services. · Documentation of experimental results · Preventive Maintenance & calibration of Chromatography Lab Instruments. · Support in Qualifications and maintenance of Critical Instruments. · Completion of planned activities as per the project timeline with >98% accuracy and SD<0.5%. · Weekly highlights, monthly updates and recording experimental results FMS system. · Submission of reports as per sample analysis time line with >98% accuracy and documenting the troubleshooting measures employed. · Fire Safety in charge, Follow strictly GLP/ISO/Safety Practices. Desired Personality Traits / Soft Skills / Other Skill Sets: · Candidate should have experience in HPLC analysis (preferred sugar, organic acids & ethanol analysis), · New Method development & troubleshooting skill. · Candidate should have sound knowledge & open to conduct additional basic biochemical analysis. · Candidate should have awareness about GLP (Good Laboratory Practices). · Candidate should have inventory management skill. · Candidate should have basic analysis project planning skill. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Do you have experience in method validation ? Experience: Method Validation: 2 years (Required) Method Development: 2 years (Required) HPLC : 2 years (Required) Calibration & Troubleshooting: 2 years (Required) Sample analysis: 2 years (Required) Raw material testing: 2 years (Required) Work Location: In person

Posted 8 hours ago

Apply

0 years

0 Lacs

Hyderābād

On-site

GlassDoor logo

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 8 hours ago

Apply

7.0 years

9 - 9 Lacs

Hyderābād

Remote

GlassDoor logo

Technical Support Engineering - AKS Hyderabad, Telangana, India Date posted Jun 20, 2025 Job number 1833767 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications 7+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ year(s) technical support, technical consulting experience, or information technology experience Candidate should have proficient level knowledge in Dockers, Containers, Kubernetes. Language Qualification: English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Posted 8 hours ago

Apply

5.0 years

0 Lacs

Kolkata, West Bengal, India

Remote

Linkedin logo

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities Develop partnerships with key stake holders in Finance to understand the strategic direction, business process, and business needs Should be well versed with AGILE / Scrum / Devops. Create technical solutions to meet business requirements Help Finance business users adopt best practices Excellent Verbal & written communication skills. Implement plans to test business and functional processes Lead technical acceptance testing (Unit, SIT, and QAT) of patches and upgrades Deliver training content to users. Candidate must be ready to work from office daily and in shifts if required. NO Work From Home allowed Preferred Education Master's Degree Required Technical And Professional Expertise Implementation Certified in Hyperion HFM version 11.1.2.4/FCCS. Strong experience in writing and maintain clear, concise functional and technical specifications on HFM applications and business system processes. 5+ years of experience working with HFM and FDMEE. Strong experience in developing and maintaining FDMEE mappings, validation rules and new integration set up Preferred Technical And Professional Experience Sound functional knowledge of financial process like Income Statement, Balance Sheet and Cash flow. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Proficient on all components of HFM like Metadata setup, Ownership Management, Rules, Journals, Currency translation, Consolidation, and data integration with downstream systems

Posted 8 hours ago

Apply

15.0 years

0 Lacs

Gurgaon

On-site

GlassDoor logo

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : CyberArk Privileged Access Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are looking for an experienced CyberArk PAM Specialist to design, implement, and support CyberArk Privileged Access Management (PAM) solution. Roles and Responsibilities: 1. Define, design, and implement CyberArk Privilege Cloud (SaaS). 2. Install and configure cloud connectors. 3. Configure MFA, SAML, LDAP, SIEM integration 4. Troubleshoot and resolve CyberArk related technical issues. 5. Work closely with application teams to onboard different types to systems to CyberArk 6. Generate custom CPM,PSM plugins if required 7. Support application onboarding, including access policies, group assignments, and role management. 8. Communicate effectively with business teams, external clients, and solution providers. 9. Document technical designs, solutions, and implementation plans. 10. Work independently and take ownership of technical deliverables. Professional & Technical Skills: 1. Strong experience in CyberArk P-cloud, Conjur Secrets Management, CyberArk PAM (Vault, CPM, PVWA, AAM) 2. Solid understanding of security standards and protocols including SSO, MFA, SAML, OAuth, OIDC, LDAP, RADIUS, and Kerberos. 3. Proficient in CyberArk and related technologies. Experience in system administration, scripting (UNIX, Linux scripting), Rest API, LDAP directories, Active Directory 4. Experience in providing guidance in CyberArk strategy; must have PAM deep-dive experience. 5. Strong understanding of PAM Architecture, deployment methodologies and best practices. 6. Effective at presenting information to different audiences at the correct level of detail (e.g., from engineering teams to executive management). 7. Be a product and domain expert in PAM domain experienced in conducting environment assessments and health checks in line with best practices. 8. Strong troubleshooting and problem-solving skills. 9. Experience in EPM is desirable but not mandatory 10. Excellent verbal and written communication skills. 11. Ability to work independently on technical tasks and client engagements. 12. Candidate must be an independent self-starter able to perform all deployment activities with oversight and as a member of a project team. 13. Candidate must have Sentry Certification. Nice to have CyberArk CDE 14. Skills: Thycotic (Delinea), Beyond Trust, HashiCorp Vault Additional Information: 1. 9+ years’ experience related to designing, deploying, and configuring PAM solutions, or 6+ years direct PAM consulting experience. 2. Candidate must have completed 16 years of full-time education. 3. This position is open to all Accenture locations. 15 years full time education

Posted 8 hours ago

Apply

8.0 years

2 - 5 Lacs

Gurgaon

Remote

GlassDoor logo

Job Title: Senior Tableau Developer Experience: 8-12 Years Location: Remote Job Type: Full-Time Job Description: We are seeking a highly skilled Senior Tableau Developer with 8+ years of hands-on experience in Tableau products, including Tableau Server, Desktop, and Cloud . The ideal candidate will possess strong data modeling capabilities and advanced proficiency in SQL querying to support business intelligence initiatives and transform raw data into actionable insights. Key Responsibilities: Design, develop, and deploy interactive dashboards and reports using Tableau. Manage and maintain Tableau Server and Cloud environments. Optimize performance of Tableau visualizations and data extracts. Collaborate with stakeholders to understand business needs and translate them into BI solutions. Build and maintain efficient data models for reporting and analytics. Write complex SQL queries for data extraction, transformation, and validation. Conduct regular performance tuning and troubleshooting of dashboards and reports. Required Skills: 8-12 years of experience with Tableau (Desktop, Server, and Cloud). Strong expertise in data modeling and relational database concepts. Proficiency in writing advanced SQL queries (Joins, Subqueries, CTEs, Window Functions). Experience in integrating Tableau with different data sources (e.g., SQL Server, Snowflake, Redshift). Good understanding of Tableau security, permissions, and user management. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Preferred Qualifications: Tableau Certification (Desktop Specialist/Certified Associate). Experience with cloud platforms like AWS, Azure, or GCP. Familiarity with ETL tools and processes. Benefits: Generous time-off policy, promoting a healthy work environment. Flexible work timings to promote work-life balance. Comprehensive health insurance coverage. Opportunities for continuous learning and professional growth.

Posted 8 hours ago

Apply

5.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Linkedin logo

Role Overview We are seeking a detail-oriented and proactive Salesforce Support Administrator to join our team and play a key role in maintaining and supporting our Salesforce ecosystem. This position focuses on Service Cloud, Sales Cloud, and Order Management, with responsibilities spanning user support, system troubleshooting, and release management. You will serve as a trusted partner to business and technical stakeholders, ensuring the platform runs smoothly and meets evolving business needs. This is a Hybrid position based in Bangalore. You must be within a commutable distance from the location. You will be required to be onsite on an as-needed basis; when not working onsite, you will work remotely from your home location. About The Role Serve as the first line of support for Salesforce user inquiries, issues, and enhancement requests. Provide hands-on troubleshooting and resolution of technical problems across Service Cloud, Sales Cloud, and Order Management. Perform day-to-day administrative tasks, including user and security management, data management, and configuration updates. Administer key Service Cloud features such as case management, omni-channel routing, and knowledge base tools. Facilitate Salesforce Order Management workflows, including order capture, fulfillment, and tracking. Use SOSQL and Data Loader to perform data analysis and data updates as needed. About You 3–5 years of Salesforce administration or support experience, especially with Service Cloud, Sales Cloud, and Order Management. Proficient in troubleshooting and root-cause analysis for platform issues. Familiarity with Marketing Development Funds (MDF), rebates, and Salesforce Partner Portals is desirable. Comfortable using tools like SOSQL and Data Loader for data analysis and updates. Company Overview McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits And Perks We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Bonus Program Pension and Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Posted 8 hours ago

Apply

15.0 years

0 Lacs

Gurgaon

On-site

GlassDoor logo

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : CyberArk Privileged Access Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are looking for an experienced CyberArk PAM Specialist to design, implement, and support CyberArk Privileged Access Management (PAM) solution. Roles and Responsibilities: 1. Define, design, and implement CyberArk Privilege Cloud (SaaS). 2. Install and configure cloud connectors. 3. Configure MFA, SAML, LDAP, SIEM integration 4. Troubleshoot and resolve CyberArk related technical issues. 5. Work closely with application teams to onboard different types to systems to CyberArk 6. Generate custom CPM, PSM plugins if required 7. Support application onboarding, including access policies, group assignments, and role management. 8. Communicate effectively with business teams, external clients, and solution providers. 9. Document technical designs, solutions, and implementation plans. 10. Work independently and take ownership of technical deliverables. Professional & Technical Skills: 1. Strong experience in CyberArk P-cloud, Conjure Secrets Management, CyberArk PAM (Vault, CPM, PVWA, AAM) 2. Solid understanding of security standards and protocols including SSO, MFA, SAML, OAuth, OIDC, LDAP, RADIUS, and Kerberos. 3. Proficient in CyberArk and related technologies. Experience in system administration, scripting (UNIX, Linux scripting), Rest API, LDAP directories, Active Directory 4. Experience in providing guidance in CyberArk strategy; must have PAM deep dive experience. 5. Strong understanding of PAM Architecture, deployment methodologies and best practices. 6. Effective at presenting information to different audiences at the correct level of detail (e.g., from engineering teams to executive management). 7. Be a product and domain expert in PAM domain experienced in conducting environment assessments and health checks in line with best practices. 8. Strong troubleshooting and problem-solving skills. 9. Experience in EPM is desirable but not mandatory 10. Excellent verbal and written communication skills. 11. Ability to work independently on technical tasks and client engagements. 12. Candidate must be an independent self-starter able to perform all deployment activities with oversight and as a member of a project team. 13. Candidate must have Sentry Certification. Nice to have CyberArk CDE 14. Good to Have Skills - Thycotic (Delinea), Beyond Trust, HashiCorp Vault Additional Information: 1. 9+ years’ experience related to designing, deploying, and configuring PAM solutions, or 6+ years direct PAM consulting experience. 2. Candidate must have completed 16 years of full-time education. 3. This position is open to all Accenture locations. 15 years full time education

Posted 8 hours ago

Apply

3.0 - 4.0 years

1 - 2 Lacs

Gurgaon

On-site

GlassDoor logo

We are hiring for Hardware Test Engineer Experience: 3 to 4 years Notice Period: Immediate to max 30 days Share your updated resumes on info@mutexinstruments.com Job Description We are seeking a skilled Hardware Test Engineer who is responsible for product validation and verification of electronics hardware in field or lab environment. Responsibilities · Perform product validation and verification of hardware in field or lab environment. · Provide technical support for various testing activities.· Prepare production test processes and test plan. · New test procedures and enhance existing ones to ensure products’ reliability and usability. · Prepare plans for validation methods, tools and processes for various tests. · Prepare and submit reports on progress and status of all testing procedures. · Analyze and resolve all hardware test issues to provide state of art products. Requirements and Skills · Diploma in Electronics & Communication. · Minimum 3-4 years of hands-on experience in Embedded Hardware Testing. · Excellent hardware troubleshooting skills. · Knowledge of analog and digital electronic circuit. · Hands-on experience in handling of measuring instruments like DSO, Multimeter, Logic Analyzers etc. · Hands-on experience in MS office Behavioural Requirement · Good communication & soft skills · Quick learner · Self-driven Department · Engineering / R&D Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Posted 8 hours ago

Apply

7.0 - 12.0 years

8 - 9 Lacs

Gurgaon

Remote

GlassDoor logo

Job Title – Network Security Engineer III - IN Location: Remote Experience: 7–12 years Project: Cisco ASA to Palo Alto / Firepower EOL Migration Job Type: Full-time Role Overview: We are looking for an experienced L3 Network Security Engineer to support a large-scale Firewall Migration Project, transitioning firewalls from Cisco ASA (5508,5525,5545,5555 etc.) to Cisco Firepower and Palo Alto Next-Gen Firewalls (including 1410 models, VSYS, and VM-Series). The candidate will work closely with technical leads to execute migration activities, validate configurations, and support post-migration troubleshooting. Key Responsibilities: Participate in the migration and config conversion of: ASA Palo Alto (1410 VSYS, 1410 Single Tenant & VM-Series) ASA Cisco Firepower with ASA Code or FTD Perform configuration conversion using tools and manual methods. Configure and validate: NAT policies (Static, Dynamic) Site-to-Site VPNs and Client-to-Site VPNs (AnyConnect/Global Protect) Firewall Policies, HA, SSL VPNs, NextGen features (IPS/IDS) Strong knowledge of change/Incident management process. Conduct pre- and post-migration validation. Support change windows, participate in troubleshooting during cutovers. Document configurations and migration steps. Collaborate with L4 engineers and stakeholders during complex migrations. Must-Have Skills: Hands-on experience with: Cisco ASA Cisco FTD/Firepower Palo Alto NGFW (including 1410, VM-Series, VSYS) Palo Alto NGFW (VSYS, Panorama, Expedition, Migration Manager) Strong command of: Cisco ASA- ACL, VPN setup (IPSec/SSL), AnyConnect, HA Setup,NAT, Policy Management, OS Upgrade. Palo Alto- VPN setup (IPSec/SSL), Global protect, HA Setup, NAT, Policy Management, PANOS Upgrade. Routing protocols (Static, OSPF, BGP) and switching fundamentals Experience in ASA to Palo Alto / Firepower config conversion. Familiarity with tools like Expedition, Migration Manager, or similar. Solid troubleshooting and packet capture analysis skills. Soft Skills & Professional Attributes: Excellent interpersonal and communication skills – able to clearly articulate ideas, processes, and technical concepts to both technical and non-technical audiences. Strong documentation abilities – capable of creating and maintaining clear, concise technical documentation and procedures. Flexible, proactive, and self-driven – demonstrates initiative, reliability, and adaptability in dynamic environments. Preferred Certifications: Cisco Certifications: CCNP Security / CCNP R&S Palo Alto Certifications: PCNSA/PCNSE

Posted 8 hours ago

Apply

Exploring Troubleshooting Jobs in India

The troubleshooting job market in India is growing rapidly as more companies are integrating complex technologies into their operations. Troubleshooting professionals play a crucial role in identifying and resolving technical issues to ensure smooth functioning of various systems and applications. If you are considering a career in troubleshooting, here is a comprehensive guide to help you navigate the job landscape in India.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These major cities are known for their thriving IT industries and offer numerous opportunities for troubleshooting professionals.

Average Salary Range

The salary range for troubleshooting professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 10 lakhs per annum.

Career Path

In the field of troubleshooting, career progression typically follows a path from Junior Troubleshooter to Senior Troubleshooter to Troubleshooting Lead. As professionals gain experience and expertise, they may also move into specialized roles such as Network Troubleshooter or System Troubleshooter.

Related Skills

In addition to troubleshooting skills, professionals in this field are often expected to have knowledge of programming languages, networking concepts, and system administration. Strong analytical skills, problem-solving abilities, and attention to detail are also crucial for success in troubleshooting roles.

Interview Questions

  • What is the difference between hardware and software troubleshooting? (basic)
  • How do you approach a problem when you don't have enough information to troubleshoot? (medium)
  • Can you explain a complex technical issue you successfully resolved in the past? (medium)
  • What tools do you use for troubleshooting network connectivity issues? (medium)
  • Describe a time when you had to troubleshoot a system under pressure. How did you handle it? (advanced)
  • How do you stay updated with the latest troubleshooting techniques and technologies? (basic)
  • What steps do you follow when troubleshooting a software application that crashes frequently? (medium)
  • How do you prioritize troubleshooting tasks when multiple issues arise simultaneously? (medium)
  • Can you explain the importance of documentation in the troubleshooting process? (basic)
  • How do you troubleshoot performance issues in a web application? (advanced)
  • What are some common causes of network latency and how do you troubleshoot them? (advanced)
  • How do you approach troubleshooting a system that is infected with malware? (advanced)
  • Describe a time when you had to troubleshoot a hardware issue remotely. What challenges did you face? (advanced)
  • How do you troubleshoot compatibility issues between different software applications? (medium)
  • What steps do you follow to troubleshoot a server that is experiencing frequent downtime? (medium)
  • Can you explain the role of root cause analysis in the troubleshooting process? (basic)
  • How do you handle a situation where you are unable to resolve a technical issue after multiple attempts? (medium)
  • What are some common challenges you face when troubleshooting mobile applications? (medium)
  • How do you ensure data security while troubleshooting sensitive information on a system? (advanced)
  • Describe a time when you had to troubleshoot a critical system issue outside of regular working hours. How did you manage it? (advanced)
  • How do you troubleshoot compatibility issues between hardware components in a computer system? (medium)
  • Can you explain the difference between proactive and reactive troubleshooting approaches? (basic)
  • How do you troubleshoot intermittent network connectivity issues? (medium)
  • What role does communication play in the troubleshooting process, especially when dealing with non-technical stakeholders? (basic)

Closing Remark

As you embark on your journey to explore troubleshooting jobs in India, remember to prepare thoroughly for interviews by honing your technical skills and practicing common troubleshooting scenarios. By showcasing your expertise and problem-solving abilities confidently, you can stand out as a valuable candidate in the competitive job market. Good luck with your job search!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies