43991 Troubleshooting Jobs - Page 12

Kothari Medical Centre is looking for Branding & Data Analytics Professional to join our dynamic team and embark on a rewarding career journey Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing.

Kothari Medical Centre is looking for Biomedical Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

We are looking for a Networking and IoT Engineer to join our team in Pune, India. Teltonika s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy In this role, you will: Consult with employees and clients on devices/solution-related technical issues . Constantly supervise and prepare the device s Technical documentation. Assess customer needs in the local region, in topics such as, but not limited to, new features, raise proposals for implementation, and supervise the implementation process Participate in direct communication with clients to answer technical questions (conference calls, visits to clients) Coordinate queries with R&D, Production, QA, and Supply management Train internal Sales Managers & Clients on internal configuration systems and devices. What we expect of you: Good English language skills (both spoken and written), as it will be your primary working language. Work experience of 3- 4 years with routers. Knowledge of 2G, 3G, 4G networks, ability to explain network authentication methods, data session establishment Are fluent in English (both spoken and written) as it will be your primary working language Have technical / engineering education and the ability to analyze and solve complex technical problems Are a self-starter that is solution orientated and will find ways to gather information to solve complex tasks Have a working knowledge of software and operating system principles and knowledge of computer network architecture and technologies Have knowledge of server operating principles and technologies, programming languages Are able and experience configuring VLANs, QoS various industrial IoT protocols: Modbus, MQTT, TR-069, JSON-RPC Have experience working with embedded, Linux-based operating systems and the ability to work with SDK Have good problem-solving (troubleshooting and configuration) skills at a Level 2 or 3 Have knowledge of Firewall principles, ability, and experience configuring Firewalls with IPTABLES Coordinate all aspects of the certification process with the Laboratories and internal stakeholders. Constant research and analysis of government rules and regulations on network products. Collaborate with the hardware team to identify certification requirements and methods of compliance Develop and maintain the Certification Plan, Conformity Plan, Compliance Checklist, Compliance Report, and other required documentation Prepare and review the required technical documentation and submit it to government agencies to attain Certificates What we offer: Great opportunities to grow in a strong and rapidly expanding company. Professional development through our career pathways Place where curiosity is key: here, we share knowledge and learn in training courses, conferences or business trips. Salary We appreciate everyones efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 6.17 LPA to 7.9 LPA depending on your experience and expertise. If you have questions, do not hesitate to contact our recruitment colleague Keerti Shetty, keerti.s@teltonika.co.in Teltonika aspires to become one of the global leaders in providing unique IoT solutions that contribute to making people s lives easier. Since 1998, we have gained considerable experience and competence in electronics development and production. Today, our areas of expertise include telematics, networking, telemedicine, EV charging, and electronics manufacturing. While proactively searching for new ideas and ways to create more value for our clients, we also hope to create a better future for our employees and the communities we operate in. Our organisational culture is based on mutual trust and respect as well as creating synergy with our employees and clients.

Artic Consulting is on the lookout for enthusiastic and talented young professionals to join our team as Junior Microsoft Application Developers. This is an exciting opportunity for individuals who are passionate about technology and eager to grow their careers in a dynamic and supportive environment. If you have 1-2 years of experience and a strong desire to develop your skills in Microsoft technologies, we want to hear from you! Key Responsibilities: Basic understanding of Microsoft .NET framework and .NET Core. Develop, test, and maintain applications using Microsoft technologies such as .NET, C#, ASP.NET, and SQL Server. Collaborate with the development team to design and implement new features and enhancements. Assist in troubleshooting and resolving software defects and issues. Participate in code reviews and ensure adherence to coding standards and best practices. Write and maintain technical documentation. Stay updated with the latest trends and advancements in Microsoft technologies. Required Skills and Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 1-2 years of experience in software development using Microsoft technologies. Proficiency in C#, .NET, ASP.NET, and SQL Server. Familiarity with front-end technologies such as HTML, CSS, JavaScript, and frameworks like Angular or React is a plus. Experience with version control systems such as Git. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Ability to work in an agile development environment. Preferred Qualifications: 1-2 years of experience in application development using Microsoft technologies. Experience with programming languages such as C#, VB.NET, or F#. Familiarity with front-end technologies such as HTML, CSS, and JavaScript. Experience with Azure cloud services. Knowledge of Agile/Scrum methodologies. Familiarity with DevOps practices and tools (e.g., CI/CD pipelines What We Offer : Innovative Projects: Work on cutting-edge projects that challenge your skills and inspire creativity. Growth Opportunities: Access to continuous learning and professional development programs. Collaborative Culture: Be part of a team that values collaboration, innovation, and inclusivity. Mentorship: Receive guidance and mentorship from experienced professionals to accelerate your career growth Working with US clients. Training budget for learning new skills and technologies.

"**Job Title:** Senior SAP ABAP Developer **Location:** Chennai (Hybrid, 3 days onsite per week) **Contract Type:** Freelance / Employed Contractor (on payroll)Are you an experienced SAP ABAP Developer eager to spearhead business-critical solutions? This is your chance to craft technical solutions that drive enterprise success, all while collaborating with a passionate and supportive team **Competencies:** Ability to understand functional specifications and collaborate with functional and technical consultants Familiarity with enhancements, BADIs, user exits, CDS views, Forms, FIORI, ODATA/Gateway services Understanding of middleware tools such as SAP PI/PO, CPI (Cloud Platform Integration), and IDoc/EDI structures **Technical Knowledge:** Debugging skills Knowledge of APIs, BAPIs and function modules, Adobe Forms, Fiori app development, ODATA services Performance optimization and troubleshooting of data-related issues **Optional:** Experience with the SAP Activate Methodology Knowledge of test automation tools (e g Tricentis) SAP S/4HANA module certification (e g , TS410 or specific module-level certifications) "

About Us: Never Grow Up is a Work Culture firm focusing on Employee Engagement, Employer Branding & Communications; that partners with Human Resources & Business Leaders to create an admirable culture & a happy workplace. Our services range from Happiness Surveys to Customized Training Interventions, Internal Communications, CSR Strategy & Digital Content to Office Design. From Engagement Strategy to Execution Calendars and Implementation Support, we have a box full of options that are sure to brighten your day. www.WillNeverGrowUp.com #Hiring #ClientSuccess! Yup! This one is for folks with up to a maximum of 2 years of experience. Don t worry. This is not one of those job posts that expect 5 years of experience from freshers. That said, candidates with prior agency experience in the realm of communications will have an added edge. Driven by excellence, we are looking for a problem solving polymath . One who loves solving problems, is high on EQ and empathy & comes with a high sense of ownership . Combating refusals with persistence, one who thrives under pressure. Excellent written and verbal communication skills are a must along with knowledge of social media and basic design principles . You can do well if you are Enthusiastic, and unabashedly result-oriented. If challenges excite & you value integrity, this role is for you. We are looking for everyday superheroes who come with superpowers that delight! Some knowledge of the B2E [Business to Employee] landscape #GoogleIt Understanding of social media platforms, content formats & analytics. A keen interest in psychology, sociology, and people behavior #NotAfraidOfExcel Some experience either through an internship or part-time experience in managing and developing new client relationships within the full lifecycle of the account from onboarding, ongoing account management, technical troubleshooting, to reporting. Being meticulous, detail oriented & focused in driving daily conversations and deliverables (internal & external) Your Primary Responsibilities will include: Managing key projects with efficient execution across cross-functional teams Cracking briefs, processing and executing client projects independently Developing social media strategies to drive engagement across platforms Oversee planning, ideation, and process reforms across internal teams and for clients across platforms Work closely with content teams to identify and deliver against key performance benchmarks Create content calendars and plan execution Analyze, craft, and help optimize reports on social performance and trends Creating snappy, superbly written content to engage existing followers and to attract new ones. Planning, strategizing, and execution of campaigns Creating monthly and quarterly reports to determine efficacy and meet KPIs. Preferred qualification is degree in Business Administration, Marketing, Communications, or related field. Phew! Thats quite something. But don t tell us we never told you! If youve reached here and have survived the Job description, during the interview, do tell us Why should we not recruit you? You heard that right Job location: Mumbai Joining: Immediate (Preferred) In case youd like to know more about who we are, why we started this company, our culture, what kind of food we like or how we spend our day, do check out www.WillNeverGrowUp.com or visit our page on LinkedIn or log on to www.ourway.rocks . You can also write to careers@willnevergrowup.com .

Job Description: Collaborate with stakeholders to gather requirements and understand payroll processes. Analyse and evaluate existing payroll systems and processes to identify areas for improvement. Configure and customize the Workday payroll software to align with business requirements. Develop and implement payroll policies, procedures, and controls to ensure accuracy and compliance. Conduct system testing, identify issues, and recommend appropriate solutions or enhancements. Provide end-user training and support during the implementation and post-implementation phases. Troubleshoot and resolve payroll-related issues, investigating root causes and implementing preventive measures. Stay updated with Workday payroll software functionality, new releases, and industry best practices. Collaborate with cross-functional teams to integrate Workday payroll with other modules, such as HR, finance, and time management. Participate in payroll-related projects, including system upgrades, enhancements, and migrations.

We are looking for a motivated and detail-oriented Lab Technician to join our Battery R&D Center. The ideal candidate will be responsible for various laboratory tasks, including battery cell testing, electrolyte preparation, and material characterization. This role requires hands-on experience with pouch cells, coin cells, anode and cathode materials, as well as tab welding techniques. Key Responsibilities: Conduct cell testing, including electrochemical cycling and performance evaluations of pouch and coin cells. Prepare electrolytes, ensuring accurate mixing and measurement of battery components. Assist in the preparation and characterization of anode and cathode materials. Perform tab welding for battery cell assembly, ensuring proper electrical connections. Use GC or GCMS techniques to characterize electrolytes and other battery materials. Maintain laboratory equipment, ensuring proper calibration and troubleshooting when needed. Follow standard operating procedures (SOPs) and safety protocols when handling chemicals and battery materials. Document experimental results, analyze data, and prepare technical reports. Collaborate with researchers and engineers to support ongoing R&D projects. Qualifications: M.Sc. in Chemistry or B.Tech in Chemical Engineering. 0-2 years of experience in battery research, electrochemistry, or a related field. Hands-on experience with pouch cells, coin cells, and battery testing equipment. Familiarity with electrolyte formulations, electrode materials, and cell fabrication techniques. Experience with GC or GCMS techniques for material characterization. Strong analytical skills and proficiency with data analysis tools. Excellent written and verbal communication skills. Ability to work effectively in a team-oriented research environment. If youre passionate about advancing battery research and eager to contribute to cutting-edge energy storage technologies, we encourage you to apply!

Key Responsibilities: Install and commission ABT (Availability Based Tariff) meters at substations, power plants, and utility sites. Configure and program meters with appropriate parameters (e.g., CT/PT ratios, etc). Conduct site surveys and coordinate with Project /EPC team for installation readiness. Ensure proper integration of meters with SLDC/RLDC or utility data systems using communication protocols (e.g., DLMS, Modbus). Troubleshoot hardware, wiring, and communication issues during and post-installation. Perform testing, sealing, and meter verification in accordance with CEA and CERC guidelines. Generate technical documentation including installation reports, test reports, and commissioning certificates. Ensure compliance with safety protocols and electrical standards during all fieldwork. Liasononig with Govt authorities for Meter I&C schedule.

Join our Team About this opportunity: Join Ericsson, a global leader in communications technology and services. As a Cloud Infrastructure Engineer, you will be instrumental in deploying and managing cutting-edge cloud solutions using OpenStack and OpenShift. Your role involves advising customer teams on best practices, optimizing cloud infrastructure, and ensuring high performance and security in dynamic environments. At Ericsson, you will contribute to transforming insights into innovation, enabling customers to overcome IT complexities and capitalize on market opportunities at speed. What you will do: Understanding in developing automation scripts using Bash scripting and Python to enhance the efficiency and quality of cloud operations. Understanding of Software-Defined Networking (SDN) and Network Functions Virtualization (NFV). Experience with automation tools like Ansible, Puppet, and Terraform for infrastructure provisioning and configuration management. Practical experience with Redhat OCP/Kubernetes for container orchestration and managing microservices-based applications. Hands-on experience and expertise with OpenStack and Linux platforms are required. Handle OpenStack cloud administration tasks such as performance tuning, troubleshooting, and resource management. Manage availability zones, host aggregation, tenant management, and virtual resources. Troubleshoot and resolve issues related to OpenStack services and underlying infrastructure. Monitor system health using tools like Prometheus, Grafana, and ELK. Should have good experience in Linux Administration for both physical and virtual servers (OS Installation, Performance Monitoring/Optimization, Kernel Tuning, LVM management, File System Management, Security Management). Manage and troubleshoot Redhat Enterprise Linux (RHEL 6.x, 7.x, 8.x), Ubuntu systems, ensuring operational efficiency and seamless system upgrades. Configure and troubleshoot network components including TCP/IP, IPv4/IPv6, VLAN, VXLAN, bridging, routing, IP Tables, DNS, and DHCP. Operate and manage hardware through interfaces like iLO, iDRAC, and CIMC. Implement robust security measures to safeguard customer workloads and data, adhering to industry best practices and compliance standards. Strong knowledge of Linux administration, cloud concepts, network protocols, and automation tools. Hands on experience with CEPH storage operations like OSD delete, recreate, set/unset flags as per operations requirement. Ensure SLAs and Operational standards are met including ITSM guidelines The Skills you bring Minimum 2-4 years of experience in any Private Cloud technology. Hands on experience in OpenStack cloud administration tasks and Linux administration. Candidates with Redhat OpenStack, RHCSA, and RHCE certifications will be given preference. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 768765

Job Summary We are seeking a Sr. Developer with 6 to 10 years of experience to join our team in a hybrid work model. The ideal candidate will have expertise in React Native Rx JAVA Android Jetpack and Kotlin. Experience in the Payments domain is a plus. This role involves developing and optimizing mobile applications to enhance user experience and drive company success. Responsibilities Develop and maintain high-quality mobile applications using React Native to ensure seamless user experience. Collaborate with cross-functional teams to define design and ship new features that align with business goals. Utilize Rx JAVA to implement reactive programming techniques for efficient data handling and processing. Integrate Android Jetpack components to enhance application architecture and streamline development processes. Write clean maintainable and efficient code in Kotlin to ensure application performance and scalability. Conduct code reviews and provide constructive feedback to peers to maintain code quality standards. Troubleshoot and debug applications to optimize performance and resolve any issues promptly. Stay updated with the latest industry trends and technologies to incorporate innovative solutions into projects. Work closely with the design team to ensure a cohesive and visually appealing user interface. Implement best practices for mobile application security to protect user data and privacy. Collaborate with QA teams to ensure thorough testing and quality assurance of applications. Contribute to the continuous improvement of development processes and methodologies. Support the deployment of applications to production environments and monitor performance post-launch. Qualifications Demonstrated expertise in React Native for mobile application development. Proficient in Rx JAVA for implementing reactive programming solutions. Experienced in using Android Jetpack components for application architecture. Skilled in Kotlin programming for developing efficient mobile applications. Familiarity with the Payments domain is a plus. Strong problem-solving skills and ability to work in a collaborative team environment. Excellent communication skills to effectively convey technical concepts. Certifications Required Certified Android Developer React Native Certification

: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and skilled Akamai CDN & WAF Engineer with 2-5 years of hands-on experience in configuring, deploying, and managing Akamai's Content Delivery Network (CDN) and Web Application Firewall (WAF) solutions. The ideal candidate will possess a strong understanding of web performance optimization, security best practices, and have a proven track record of implementing and troubleshooting Akamai services in a production environment. This role requires a proactive individual withexcellent problem-solving skills and the ability to collaborate effectively with cross-functional teams. Responsibilities: Configuration and Deployment:Configure and deploy Akamai CDN services (e.g., Domain onboarding, delivery rules, caching policies, origin configurations) and WAF rulesets (e.g., security policies, custom rules, DOS and client reputation) based on application requirements and security guidelines.Production Support:Provide day-to-day operational support for Akamai CDN and WAF infrastructure, including monitoring performance, identifying and resolving issues, and implementing necessary changes.Performance Optimization:Analyze website performance metrics and implement Akamai CDN features and configurations to optimize website speed, reduce latency, and improve user experience.Security Implementation:Implement and manage Akamai WAF policies to protect web applications from various security threats, including OWASP Top 10 vulnerabilities, bot attacks, and DDoS attacks.Rule Management:Create, review, and maintain custom WAF rules and exceptions based on application-specific needs and emerging security threats.Colloration:Collaborate with development, security, and operations teams to integrate Akamai services seamlessly into the existing infrastructure and deployment pipelines.Troubleshooting:Investigate and resolve complex issues related to CDN delivery, caching behavior, and WAF blocking in a timely and efficient manner.Monitoring and Alerting:Configure and maintain monitoring and alerting systems for Akamai services to proactively identify potential issues and ensure service availability.Documentation:Create and maintain comprehensive documentation for Akamai configurations, deployment procedures, and troubleshooting steps.Knowledge Sharing:Stay up-to-date with the latest Akamai features and security trends and share knowledge with the team.Vendor Management:Interact with Akamai support for technical assistance and escalations as needed.Capacity Planning:Participate in capacity planning activities for Akamai services to ensurescalability and performance. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field.2-5 years of hands-on experience in configuring and managing Akamai CDN and WAF solutions in a production environment.Strong understanding of web protocols (HTTP/HTTPS), caching mechanisms, and DNS.Solid understanding of web application security principles and common attack vectors (OWASP Top 10).Experience with Akamai configuration tools and APIs.Proven ability to troubleshoot complex technical issues.Excellent analytical and problem-solving skills.Strong communication and collaboration skills.Ability to work independently and as part of a team.Experience with scripting languages(e.g., Python) is a plus.Relevant Akamai certifications are a plus. Why join us: Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people. We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Location - Noida, Uttar Pradesh,Bangalore, Karnataka

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team This Team is involved in revenue management, vendor management and strategies to get new business and make travel profitable entity About the role Deliver extraordinary travel experience for our B2C consumers in a Backend role by providing first-hand resolution and the highest quality of customer experience to the Paytm users. Key Responsibilities 1) Operating in a 24 Hrs Day 6 day-week team, with multiple/rotational shift options. 2) Understanding and expertise in domestic and international travel requirements (LCC airlines) 3) Able to understand customer queries and advise them of suitable resolution 4) Customer-focused and service-oriented where you are accountable for key performance indicators of success, such as customer satisfaction (CSAT), key productivity metrics 5) Coach, develop, and mentor Junior resources and colleagues in the team when needed Proven experience in sales, with a focus on social listening, ORM, or related fields. Strong understanding of the digital landscape, reputation management, and social media trends. Excellent communication, negotiation, and relationship-building skills. A results-oriented mindset with the ability to thrive in a fast-paced environment. Experience working with CRM software and social listening tools is a plus. 6) Day to day task like writing social comments, answering questions from followers and replying to comments on social channels Ensuring daily productivity is met with 100% quality and adherence to the process TAT Ensure Process TAT is met without fail being a critical portfolio. Day to day task like writing social comments, answering questions from followers and replying to comments on social channels 7) Measures of Success(Define the Outcomes expected of the role) FRT (First Response Time) Real time Resolution speed with 2 Days -95% Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Wing to Wing Resolution Customer Satisfaction Skills Sets Required 1) Excellent communication, interpersonal skills with evidence of team work and collaboration 2) Ability to work under pressure, strict deadlines and efficient in multi-tasking 3) Strong Product and Process knowledge 4) Must be able to build positive, productive relationships with customers, team members and cross function. 5) Excellent voice modulation, professional phone etiquettes and communication skills – interpersonal, verbal, and written with the goal of influencing outcomes. 6) Excellent listening, trouble shooting, problem solving and analytical skills with ability to resolve conflict effectively. 7) Negotiation and objection handling Additional Accountabilities 1) Working on Fresh desk Tickets and Phones as well for both GDS and LCC airlines. 2) Action consumers booking/PNR for refund, ticketing, re-issuance, escalationSuperpowers/ Skills that will help you succeed in this role:1) Excellent communication skills.2) Fresher to 1 yr of experience in Travel Agency/Industry 3) Result/Target driven, attentive, adaptable, and motivated to learn. 4) Proficiency in technology to research options and complete process requirements EducationMBA Preferred Why join us We support our people by providing a range of flexible working options so they can work in the waythat best suits them. We also offer you the opportunity to develop your career, working in a diverseand inclusive workplace where the diverse backgrounds, perspectives and life experiences of ourpeople are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!! Compensation If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratizecredit for deserving consumers & merchants – and we are committed to it. India’s largest digitallending story is brewing here. It’s your opportunity to be a part of the story!democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.

: RoleCST Associate Blend Process (Voice & Non-Voice) LocationMIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience0-5 years Working Days6 days a week Shift Timing8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues, escalating to senior teams when necessary. Maintain a high level of professionalism while ensuring customer satisfaction. Document customer interactions accurately and follow up as required. Collaborate with internal teams to improve service quality and customer experience. Meet performance targets (KPI & SLA) including quality, productivity, and customer satisfaction. Ensure adherence to company policies and processes in all customer interactions. Skills & Qualifications: 0-6+ years of relevant experience in a blend of voice and non-voice customer service roles. Excellent communication skills in English (both written and verbal).Strong problem-solving and troubleshooting skills. Ability to multitask and manage different types of customer queries efficiently. Knowledge of CRM tools and customer service platforms is a plus. Ability to work in a fast-paced environment with minimal supervision. Flexibility to work in rotational shifts, including weekends (6 days a week). Good interpersonal skills and a team player. Preferred Qualifications: Prior experience in customer service or client-facing roles in a BPO or similar industry. Exposure to working in a customer-centric environment. Comfortable working in a diverse and dynamic team.

: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: He/She/They will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and/or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Educational qualification: BE /B.Tech/M.Tech/ MCA Good knowledge of Linux environment and having an idea about shell scripting. Good knowledge of SQL. Basic knowledge of AWS. Basic knowledge of Java. Rest API working experience to execute curl, analysing request and response, HTTP codes etc. Should be familiar with regular networking protocols (DNS, HTTP(S), SSH, FTP, SMTP) and its use cases. He should be comfortable for Task Planning and its execution during any planned activity. Can Provide Level 1 and Level 2 technical support based on his actual role, investigate and resolve technical issues. Performing sanity checks for the services. Perform root cause analysis for production errors. Should be open to work in 24x7 shifts. Self-motivated, ability to do multitasking efficiently. Knowledge on Incidents and escalation practices. Should have worked in project management tools like confluence, JIRA. Excellent written and oral communication skills Ability to balance and prioritise work. Strong analytical and debugging skills. Excellent multitasking skills and communication skills - both verbal and written. Ability to understand architectural designs. Ability to work under high-pressure and agile environment Ability to work independently and as part of a team Open to work in weekends/non-working hours whenever required Why join us Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people. We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: SAP Support team is facilitate to existing ERP support and new implement processes for all the Paytm entities. About the role: 1. Interacting with users on a day-to-day basis for a timely closing of the tickets. 2. Assisting users in Period end activities. 3. Preparation of functional specifications and interacting with Abapers to develop. 4. Attending and Conducting the Weekly Meetings with the SAP and Core team members. 5. Proactively discuss critical issues with other consultants 6. Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front. 7. Track Program/Project performance, specifically to analyze the successful completion of short- and long-term goals. 8. Enable and encourage the use of common services to increase the speed of development and execution. 9. Working on Projects of SAP sub-modules of FICOGeneral Ledger (FI-GL) , Accounts Payable (FI-AP). Accounts Receivable (FI-AR), Asset Accounting (FI-AA). 10. Integration of FI-MM & FI-SD Module 11. Resolving the issues within the time limit specified in SLAs. Expectations/ : - Minimum 8 years of experience in SAP sub Modules of FICO - Program manages initiatives that are driven centrally for Technology improvements - Aware of Building the Functional Specification and Testing process. - Experience in at least one full cycle implementation project, Experience in the process design, configuration, support, and troubleshooting of S/4HANA across multiple industries. - Awareness of business function of the GRDC, SAC, SD & MM modules and development lifecycle for ABAP & Fiori developments with RICEFs. - Aware of Building the Functional Specification and Testing process. -High level of drive, initiative and self-motivation - Ability to take internal and external stakeholders along. EducationCA, MBA in finance, BTech is preffered OR Any Graduate. Why join us: Because you get an opportunity to make a difference and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm Fastag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the roleThe candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT. Responsibilities: Coordinate with the employees traveling Email writing Coordination within the team Exposure to Manual Fare Calculation Effective Mail Communication and timely coordination Data Management and Queries Handling Ensuring that the bookings are done on the best available fare basis and maintaining appropriate documentation records for audit purposes Desired Candidate: Should be very prompt over email/calls A candidate with good communication skills is preferred Basic Excel knowledge is preferred. Verbal and written communication in English Should be available for 3months of Internship Education Must be pursuing Graduation or Post Graduation Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

We are seeking a proactive and technically skilled IT Support Executive with 1-3 years of hands-on experience in managing desktops, laptops, network printers, basic networking, and CCTV systems. The ideal candidate will provide day-to-day technical support, troubleshoot hardware issues and ensure smooth IT operations- Manage and maintain desktops, laptops, and network printers. Provide technical support and resolve user issues in a timely manner. Troubleshoot hardware and software problems for Windows and Mac systems. Install and update computer software and operating systems. Handle system part replacement for desktops and laptops. Coordinate with vendors for hardware/software procurement and support. Maintain IT asset inventory and ensure asset management practices. Set up, install, and monitor CCTV security systems. Assist with basic network troubleshooting (LAN, WAN, WLAN). Use remote connection tools to support users when needed. Experience: 1-3 Years Desired Skills : 1-3 years of relevant experience in IT support or technical assistance. Proficiency in Windows and macOS operating systems. Familiarity with software applications and remote desktop tools. Strong problem-solving, communication, and interpersonal skills. Basic understanding of LAN, WAN, and WLAN networking concepts. Experience in CCTV installation and monitoring is a plus. Ability to multitask and prioritize tasks in a fast-paced environment. Interested candidates can send in their CVs to meghna.patil@kgkmail.com

Primary Skills Primary Skills: Job Title: SAP Condition Contract Management (CCM) Consultant Location: Mumbai, Pune and Bengaluru Job Type: Full-time Experience Level: [Mid-Level / Senior] Department: SAP / ERP Job Summary: We are looking for an experienced SAP Condition Contract Management (CCM) Consultant with strong expertise in Settlement Management to join our SAP team. The ideal candidate will be responsible for designing, implementing, and supporting CCM processes, including customer/vendor rebates, chargebacks, and complex settlement scenarios. This role requires deep functional knowledge of SAP S/4HANA Settlement Management and integration with SD, MM, and FI modules. Key Responsibilities: Lead the design and implementation of SAP Condition Contract Management (CCM) and Settlement Management solutions. Configure condition contracts, settlement rules, accruals, and settlement documents. Manage end-to-end rebate and incentive processes for customers and vendors. Collaborate with business stakeholders to gather requirements and translate them into SAP solutions. Integrate CCM with SD, MM, and FI modules for seamless data flow and reporting. Support testing, training, and go-live activities. Troubleshoot and resolve issues related to condition contracts and settlements. Ensure compliance with financial and audit requirements in settlement processes. Required Skills & Qualifications: Bachelors degree in Information Technology, Business, or related field. 5+ years of experience in SAP, with at least 2+ years in Condition Contract Management and Settlement Management. Strong understanding of rebate processing, chargebacks, and accrual management. Hands-on experience with SAP S/4HANA Settlement Management. Familiarity with SAP SD, MM, and FI integration points. Excellent analytical, problem-solving, and communication skills. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Secondary Skills Secondary Skills: Preferred Qualifications: SAP Certification in S/4HANA Sales or Settlement Management. Experience with SAP Fiori apps related to CCM. Knowledge of SAP BRF+ and Output Management. Experience in industries such as Consumer Goods, Retail, or Manufacturing.

Primary Skills Job Title: SAP Vistex Consultant Location: Mumbai, Pune, Bengaluru & Hyderabad Job Type: Full-time Experience Level: [Mid-Level / Senior] Department: SAP / Finance / Sales & Distribution Job Summary: We are looking for a highly skilled SAP Vistex Consultant to join our SAP team. The ideal candidate will have hands-on experience in implementing and supporting Vistex solutions for managing pricing, rebates, chargebacks, royalties, and incentive programs. This role requires strong functional and technical knowledge of the Vistex module and its integration with SAP SD, MM, and FI. Key Responsibilities: Lead the design, configuration, and implementation of SAP Vistex solutions. Manage pricing, rebate agreements, chargebacks, billbacks, and royalty processes. Collaborate with business stakeholders to gather requirements and translate them into functional specifications. Integrate Vistex with core SAP modules such as SD, MM, and FI. Support end-to-end testing, data migration, and cutover activities. Provide post-go-live support and continuous process improvements. Troubleshoot and resolve issues related to Vistex functionality and performance. Ensure compliance with financial and audit requirements in incentive and rebate processes. Required Skills & Qualifications: Bachelors degree in Information Systems, Business, or related field. 4+ years of experience in SAP with at least 2+ years in SAP Vistex. Strong understanding of pricing, rebate, and incentive management processes. Experience with Vistex components such as IP (Incentive Programs), DM (Data Maintenance), and Claims Management. Familiarity with SAP SD, MM, and FI integration points. Excellent analytical, problem-solving, and communication skills. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Secondary Skills Preferred Qualifications: Experience with SAP S/4HANA and Vistex on HANA. SAP Vistex certification (if available). Knowledge of Fiori apps and Vistex analytics. Experience in industries such as pharmaceuticals, consumer goods, or manufacturing.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Install, upgrade, and maintain CICS Transaction Server and related ISV products (e.g., CTG, CAFC, File Manager, Fault Analyzer, z/OS Debugger, Sysview). Apply RSU maintenance and PTFs for CICS and associated tools. Support and maintain over 240+ customized COBOL/Assembler programs. Assist development teams with installation and updates of CICS Web Services components. Regenerate bind files, WSDLs, copybooks, and wsbind files for web services. Perform RDO (Resource Definition Online) operations and manage CICS region configurations. Configure and tune SYSVIEW parameters and thresholds. Primary Skills Strong knowledge of CICS TS, CICSplex, and CICS Transaction Gateway Proficiency in COBOL, Assembler, VSAM, JCL Experience with CA-Top Secret / RACF for security administration Hands-on expertise with tools: CAFC, File Manager, Fault Analyzer, z/OS Debugger, Sysview, BMS/TS CICS, Assist/TS CICS, CA Verify In-depth understanding of CICS Web Services and RDO Proficient in dump analysis using IPCS and Fault Analyzer Working knowledge of MQ, DB2, Adabas Secondary Skills Basic z/OS System Programming knowledge Experience in software lifecycle management for middleware components Strong documentation and communication skills Ability to collaborate with cross-functional teams and third-party vendors Proactive problem-solving and performance tuning mindset

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Experience in Python AWS Data Engineer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Maintain and manage standards within disk and tape storage environments Proactively monitor storage systems to prevent issues and optimize performance Assist users with analysis and resolution of storage-related issues Allocate and reorganize datasets as needed Generate reports on storage utilization and growth trends Document all storage configurations and activities thoroughly Perform volume initialization and system dataset updates Primary Skills Expertise in IBM Disk and Tape Storage Management Proficiency in SMS (System Managed Storage) and CSM (Copy Services Manager) Strong understanding of ICF Catalog Structure and Management Experience with Tape Management, including scratch thresholds and Tapecopy Skilled in volume initialization, dataset creation, deletion, and recovery Familiarity with multi-CPU and Sysplex environments Strong troubleshooting skills in z/OS performance issues

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Monitor and manage Production/Test LPARs. Provide first-level break-fix support for mainframe infrastructure and components. Perform operational functions such as IPLs, SAD, and scheduled changes. Support HMC and hardware operations managed by customers or third parties. Monitor batch cycles (daily, weekly, monthly, quarterly, yearly) and report statistics. Ensure timely completion of batch cycles and investigate long-running or looping jobs. Participate in weekend activities and proactively identify and correct errors. Manage hardware and software issues, escalating to support teams as needed. Operate and manage scheduling tools like OPC, CA-7, and Control-M. Monitor online systems and escalate or resolve issues as required. Primary Skills Proficiency in scheduling tools: OPC, CA-7, Control-M Strong understanding of IPL processes, system startup/shutdown routines Experience with HMC and Console Operations Hands-on knowledge of CA-OPS/MVS Familiarity with operator and display commands Experience in Incident, Change, and Problem Management Secondary Skills Experience with SSM control for startup/shutdown process migration Ability to work independently during weekend and off-hour activities Strong analytical and troubleshooting skills Effective communication and documentation abilities

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Install, upgrade, maintain, and customize z/OS Communications Server products including VTAM and TCP/IP, as well as other IBM and OEM networking products. Perform system programming tasks using SMP/E, REXX, Assembler, and JCL. Proactively monitor the mainframe network and related software to prevent issues and optimize performance. Enhance monitoring capabilities and increase automation where feasible. Maintain a robust and resilient network configuration and support Disaster Recovery (DR) testing from a network perspective. Assist users in analyzing and resolving connectivity and performance issues. Provide day-to-day support for mainframe networking and associated products. Primary Skills Strong expertise in Mainframe Network AdministrationVTAM, TCP/IP, JES2, HCD, WLM Proficient in z/OS System Programming with SMP/E Scripting and automation using REXX, Assembler, and JCL Proven experience in troubleshooting connectivity and performance issues in z/OS environments